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Safety and Security: Managing Housekeeping Operations Revised Third Edition (338TXT or 338CIN)

Managing housekeeping operations revised third edition is published by Educational Institute. Housekeeping's security responsibilities include theft, key control, lost and found. Methods for reducing employee theft offer towels, bathrobes, stationery folders, etc., for sale in the gift shop.

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Sadiqur Rahman Khan Tomal
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384 views8 pages

Safety and Security: Managing Housekeeping Operations Revised Third Edition (338TXT or 338CIN)

Managing housekeeping operations revised third edition is published by Educational Institute. Housekeeping's security responsibilities include theft, key control, lost and found. Methods for reducing employee theft offer towels, bathrobes, stationery folders, etc., for sale in the gift shop.

Uploaded by

Sadiqur Rahman Khan Tomal
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
  • Introduction to Safety and Security: Introduces housekeeping safety and security, emphasizing its importance through chapter 7 context.
  • Competencies for Safety and Security: Outlines the competencies of housekeeping staff in ensuring safety and security in operations.
  • Common Housekeeping Chemicals: Discusses typical housekeeping chemicals, including minerals and bathroom cleaners.
  • Common Additives to All-Purpose Cleaners: Lists chemical additives used in all-purpose cleaners, detailing their functions in cleaning.
  • Complying with OSHA’s Hazard Communication Standard: Describes steps to comply with OSHA standards for hazardous materials in housekeeping.
  • Information on Manufacturers’ MSDSs: Presents essential details on MSDSs provided by manufacturers covering safety data of chemicals.
  • Methods for Reducing Guest Theft: Provides strategies to prevent theft by guests in hospitality facilities.
  • Methods for Reducing Employee Theft: Highlights the methods to minimize the risk of employee theft within establishments.

Chapter 7 Safety and Security

Managing Housekeeping Operations Revised Third Edition (338TXT or 338CIN)

2008, Educational Institute

Competencies for Safety and Security


1. Identify safety procedures that relate to tasks commonly performed by the housekeeping staff. 2. Identify common cleaning chemicals used by housekeeping operations and what safety equipment should be worn when using those chemicals. 3. Explain how OSHA regulations apply to hotel operations. 4. Describe how housekeeping departments comply with OSHA's Hazard Communication Standard. 5. Identify housekeeping's security responsibilities in relation to theft, key control, lost and found procedures, and emergencies.
2008, Educational Institute 1

Common Housekeeping Chemicals


WaterTypical Minerals Iron Sulphur Calcium Phosphates Bathroom Cleaners Ammonia-based Chlorine-based All-Purpose Cleaners
2008, Educational Institute 2

Common Additives to All-Purpose Cleaners



2008, Educational Institute

Abrasives Acids Alkalis Degreasers Delimers Deodorizers Disinfectants Fiberglass cleaners Wetting agents
3

Complying with OSHAs Hazard Communication Standard


1. Read the standard. 2. List all the hazardous chemicals at the property. 3. Obtain material safety data sheets (MSDSs) from chemical suppliers and make them available to employees. 4. Make sure chemical containers are properly labeled. 5. Develop and implement a HazComm program to educate employees on chemical safety.
2008, Educational Institute 4

Information on Manufacturers MSDSs



2008, Educational Institute

Chemical identity Hazardous ingredients Physical and chemical characteristics Fire and explosion hazard data Reactivity data Health hazards Precautions for safe handling and use Control measures
5

Methods for Reducing Guest Theft

Offer towels, bathrobes, stationery folders, etc., for sale in the gift shop. Use as few monogrammed items as possible. Keep storage rooms closed and locked. Affix or bolt guestroom items and fixtures to appropriate surfaces. Secure windows.

2008, Educational Institute

Methods for Reducing Employee Theft


Clearly state the consequences of stealing hotel property. Thoroughly screen applicants before job offers are made. Conduct monthly physical inventories. Keep all storerooms locked. Designate employee entrances and exits. Establish a claim check system for employees bringing items onto the premises. Establish a parcel pass system for employees taking items off the premises. Designate employee parking areas that are well lighted and some distance away from the building.
7

2008, Educational Institute

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