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Office Kaizen for Continuous Improvement

This document provides an overview of office Kaizen, which is a concept of continuous improvement involving everyone in the workplace. Kaizen means making incremental changes for the better through ongoing thought and improvement efforts in all aspects of work and life. When applied to the office, Kaizen can involve various approaches to improving processes, reducing waste, and standardizing workflows. It aims to increase efficiency and effectiveness through techniques like 5S, eliminating the seven main types of waste, process mapping, and visual management. Regular small improvements through approaches like Kaizen can lead to significant impacts on productivity, quality, costs and satisfaction over time.

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Nebiyu Samuel
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189 views14 pages

Office Kaizen for Continuous Improvement

This document provides an overview of office Kaizen, which is a concept of continuous improvement involving everyone in the workplace. Kaizen means making incremental changes for the better through ongoing thought and improvement efforts in all aspects of work and life. When applied to the office, Kaizen can involve various approaches to improving processes, reducing waste, and standardizing workflows. It aims to increase efficiency and effectiveness through techniques like 5S, eliminating the seven main types of waste, process mapping, and visual management. Regular small improvements through approaches like Kaizen can lead to significant impacts on productivity, quality, costs and satisfaction over time.

Uploaded by

Nebiyu Samuel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

OVERVIEW

of
office KAIZEN
KAIZEN* KAI + ZEN
Change For the better
KAIZEN = Thoughtful Acts of
Continuous Improvement!
KAIZEN means continuous improvement in personal life, home life, social life, and working
life.

When applied to the workplace KAIZEN means continuing improvement involving


everyone-managers and workers alike.

Kaizen= Ongoing incremental change for the better… Continuous improvement

*Japanese word
Various Names of Office Kaizen
Office Kaizen, it could just as easily be called:-

 Office Continuous Improvement,

 Office Innovation/Change Management ,

 Office Project Management,


Office
 Office Cost Control,

 Office Right Sizing Management, or all of these names.

 <<Office>>?

 Business, transactional and service processes… outside of manufacturing


operations
 Implies any business process and function that is not a pure <<Factory>> task,
MoI, KU
such as, welding, machining, forklift driving,
JICAand so on .
THE THREE MU’S
Avoid these types of work
Too much
Imbalance(Mura)
Excessive(Muri)
Wasteful(Muda) Works.

Productivity improvement does not


mean hard work
THE THREE MU’S

Mura
Variation in work distribution,
production capacity of machinery, and
material specifications

IN OUT
THE THREE M’S (CNTD)
IN OUT

Muri
Mental and physical overburden on
operators, and overburden on
production machinery
RELATIONSHIP BETWEEN THE 3 MU’S
Therefore, Mura creates Muri that
undercuts previous efforts to
eliminate Muda.

Eliminating Mura is fundamental to


the complete elimination of Muri
and Muda
The Benefits of Office Kaizen
How do office/ Kaizen
Efficiency activities help MFG &
Effectiveness
Business processes?
Standardize process
 Flow of information

Eliminate
OrderingMUDA
parts on time
 Support
Create MFG
a work changes
culture and specifications
to “produce” quality services and products
 Defines Customer Requirements internal & external
not “race”
 Reduces confusion on the factory floor

NeedPlans
for the activities
solution to achieve goals
is urgent

High customer satisfaction


Big impact projects
Significant impact on sales or profits
THE SEVEN WASTES

1) “Muda” of Overproduction
2) “Muda” of Inventory

$
3) “Muda” of Waiting

$
4) “Muda” in Transporting

$
COST
5) “Muda” of Defect-making
6) “Muda” of Motion Cost Reduction by
Elimination of Muda
7) “Muda” of over Processing
Office Kaizen Techniques
Tomanagement
1. 5S & Visual
[Link] Wastes
Advance preparation
3. Process mapping
1. 4. 5S for time
Cycle the Office
count
2. 5. Visual
Waste Elimination
Control
6. 5 Whys
7. Point-of-Use Tools
8. U-Shape Cell & etc…
Final Thoughts
“Every day, little up”
“Some days, big up”

“Until you take the first step, it will not be


possible to see the next step”
THANK
YOU!

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