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SIPOC Framework Explained for Process Mapping

The document discusses the SIPOC framework, which stands for Suppliers, Inputs, Process, Outputs, and Customers. It is a tool used to identify all relevant elements of a process before implementation. The SIPOC framework involves identifying the suppliers, inputs, process steps, outputs, and customers. It provides a high-level overview of the key aspects of a process and ensures everyone understands the goals, requirements, and how the process works. The document then provides guidance on how to construct a SIPOC, including identifying each element and analyzing customer requirements.

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88 views17 pages

SIPOC Framework Explained for Process Mapping

The document discusses the SIPOC framework, which stands for Suppliers, Inputs, Process, Outputs, and Customers. It is a tool used to identify all relevant elements of a process before implementation. The SIPOC framework involves identifying the suppliers, inputs, process steps, outputs, and customers. It provides a high-level overview of the key aspects of a process and ensures everyone understands the goals, requirements, and how the process works. The document then provides guidance on how to construct a SIPOC, including identifying each element and analyzing customer requirements.

Uploaded by

hrdd region1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

UNDERSTANDING THE

SIPOC FRAMEWORK
SIPOC FRAMEWORK

• An acronym that stands for Suppliers, Inputs,


Process, Outputs and Customers.
• A tool that helps the team to identify all relevant
elements involved in a process even before the
implementation phase kicks in.
SIPOC FRAMEWORK
• PROCESS
It is the series of steps required to convert the inputs
into outputs by adding value.
• OUTPUTS
Deliverables whether internal or external.
• CUSTOMERS
The entities who receive the output.
SIPOC FRAMEWORK
• SUPPLIERS
They supply the inputs to complete the process.
• INPUTS
It includes materials, equipment, information,
forms etc.
SIPOC FRAMEWORK

• In practical terms, SIPOC is a process mapping


and improvement method that summarizes the
inputs and outputs of one or more processes.
SIPOC FRAMEWORK
SIPOC FRAMEWORK
• Shows how the project goals will be accomplished.
• It ensures that the team and leadership all are on the
same page about the process and customer
requirements.
• The focus is on capturing the set of inputs or outputs
rather than the individual steps of the process.
HOW TO USE THE SIPOC FRAMEWORK

• IDENTIFY SUPPLIERS.
 By supplier, we mean anyone who has a direct impact
on the outputs.
 List the suppliers that will provide you with the what
you need for your inputs?
 There might be a different supplier for each input.
HOW TO USE THE SIPOC FRAMEWORK

• IDENTIFY INPUTS.
 Identify the materials and other resources needed for
your business process to work.
 You don’t have to list every single one, only those that
are important, overarching inputs.
HOW TO USE THE SIPOC FRAMEWORK

• OUTLINE THE PROCESS.


 This is like the starting and ending points in the
process or it could be a simple flowchart
 List the four or five high-level steps that consist of
actions and subjects.
HOW TO USE THE SIPOC FRAMEWORK

• DEFINE THE OUTPUTS.


 Use nouns to describe the outputs. These can be
materials, products, services or information,
 The outputs must be realistic and be measured right
away.
HOW TO USE THE SIPOC FRAMEWORK

• IDENTIFY THE CUSTOMERS.


 Define who will want or who you are targeting with the
outputs in your business process.

 A customer doesn’t have to be external; they can be


internal.
HOW TO USE THE SIPOC FRAMEWORK

• ANALYZE CUSTOMERS REQUIREMENTS.


 What are the process measurements or requirements
for the product, service or information?

 These are usually determined by the customer or a


regulatory body.
TO REITERATE KEY POINTS
• Suppliers and Customers may be INTERNAL or
EXTERNAL to the organization.
• INPUTS AND OUTPUTS may be materials, services,
and/ or information.
• The FOCUS is on capturing the set of INPUTS or
OUTPUTS rather than the individual steps of the
process.
IN CONCLUSION…
• SIPOC gives you a birds-eye overview of the process
that could help you with onboarding a new team
member or be the foundation of a future process
improvement initiative.
WHAT IS SIPOC in DepEd?
WHAT IS SIPOC in DepEd?

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