Social Media Strategy Template
Your tool for crafting your company’s social strategy
in 5 steps
How to Use This Template
A social media strategy will help you stay focused on your objectives
and will allow other team members to participate in execution. This
template will guide your through the steps of developing your social
media strategy, providing helpful tips along the way.
For more information, reference our Social Media Strategy Guide.
Table of Contents
1. Establish SMART social media goals
2. Audit your social media presence
3. Develop a content strategy
4. Measure your progress
5. Refine your strategy
Aligning Social Goals to Business
Goals
Business Goals Social Goals
Brand Awareness Reach
Thought Leadership Consumption
Word of Mouth Shares, Likes, Retweets
Leads Actions
Sales Conversion
Establish SMART Social Media Goals
Input your social media goals on the next slide
Pro Tips
● Make your goals specific, measurable, attainable, relevant and time-bound
● Avoid goals that focus on vanity metrics such as Followers
● Align social media goals with department goals for sales, marketing,
productivity, etc.
<Your Company’s> Social Media Goals
My social media goals are:
1. Goal #1:
2. Goal #2:
3. Goal #2:
Audit Your Social Presence
Inventory all profiles representing your company on the next slide
Pro Tip
● Search and note all official and unofficial pages representing your company
including fan pages, rogue employee accounts, and poser accounts
Audit of <Your Company’s> Social Presence
Social Media
URL Followers Last Activity Date Action
Sites
Survey Your Target Audience
Tally results about your audience on the next slide
Pro Tips
● Distribute audience surveys in-store, via email, and on social media
● Consider offering an incentive for completion of the survey like a discount
Survey of <Your Company’s> Target Audience
# of Average % % % on % on
% on LinkedIn % on Other
Respondents Age Male Female Facebook Twitter
Know Your Competition
Investigate what the competition is doing on social media and track
observations on the next slide
Pro Tips
● Compare your competitors’ social footprint and content against your own
● Look at what type of content they are creating, how often they are sharing it, and
what influencers they are interacting with
Know Your Competition
Competitor Social Profiles Strengths Weaknesses Content That Resonates
Take Action Post Audit
Make recommendations to optimize your company’s social presence
on the next slide
Pro Tips
● Report poser and fake accounts
● Delete pages that are overrun with spam
Social Audit Learnings
1. I will consider consolidating the following accounts to simplify
our social presence:
2. The gaps in our social presence based on audience survey and
competitor analysis are:
3. Key takeaways learned from competition that I can apply to our
company are:
Develop Your Content Strategy
Determine content mix and posting cadence on the next two slides
Pro Tips Use the social media content rule of thirds:
○ ⅓ of content promotes business and converts audience
○ ⅓ of content shares ideas and stories from thought leaders
○ ⅓ is original brand content
• Download our editorial calendar template and social media content calendar
template to assist your planning HERE
Develop <Your Company’s>
Content Strategy
1. The type of original content that we will create and post is:
2. The type of content we will share is:
3. We will post to the following channels this frequently:
X channel / X times a day
Develop <Your Company’s>
Content Strategy
4. The different audiences that we need to tailor content to are:
5. My editorial calendar that maps out our content release schedule
is here: Add Link
6. My social media content calendar that maps out our promotion
plan is here: Add Link
Measure Your Progress
Use analytics tools to see how your content is performing and track
on the next slide
Pro Tips
● Align your analytics with your goals
● Use the following tools: Hootsuite Analytics (advanced analytics & custom
reports), Facebook Insights & Google Analytics (who, when, and how many
people are viewing and interacting)
<Your Company’s> Progress
Lowest Performing
Social Media Top Performing
Content Action Required
Channel Content
Refine Your Strategy
Complete the questions/statements on the next two slides to help
you optimize your strategy
<Your Company’s> Learnings
1. What worked well?
2. What didn’t work well?
<Your Company’s> Learnings
3. Our new goals for the next period/quarter are:
Goal #1:
Goal #2:
Goal #2:
4. Changes we will make to our strategy based on learnings are: