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HR Practice

The document outlines HR practices at Marriott and Hilton, focusing on manpower planning, training and development, pay and benefits, recognition, growth opportunities, and performance management strategies. Marriott emphasizes mentorship during training, competitive benefits, and ongoing career development, while Hilton highlights training needs analysis and compliance with ethical standards. Both organizations aim to enhance employee competitiveness and prepare staff for promotions.

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Vishal Kumar
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29 views11 pages

HR Practice

The document outlines HR practices at Marriott and Hilton, focusing on manpower planning, training and development, pay and benefits, recognition, growth opportunities, and performance management strategies. Marriott emphasizes mentorship during training, competitive benefits, and ongoing career development, while Hilton highlights training needs analysis and compliance with ethical standards. Both organizations aim to enhance employee competitiveness and prepare staff for promotions.

Uploaded by

Vishal Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

HR PRACTICE

Marriott
1. Manpower planning
2. Training and development
3. Pay and benefit
4. Recognition
5. Growth opportunities
6. Performance management strategies
Manpower planning
• These factor determine planning process
• Details on the number of unit planned in given time frame
• Rough pitch of organization structure
• Required time to develop employees who could take managerial
position
• Current availability of employee within Marriott and necessity to
recruit externally
Training & Development
• During training period, a mentor, addressed as “BUDDY” was allotted
to each recruit
• The mentor guide the trainer
Pay & Benefit
• Competitive benefit package
• Hotel room discount at our location around the world
• Discount on food and beverages, as well as retail discount at Marriott
hotels around the globe.
Recognition
• Outstanding commitment to their guest and success of their hotel
• Manager who demonstrate expectational leadership
• Associates who provide referrals for new employee
• Associate with 25 years of service rewarded free weekend stay at
Marriot hotels around the globe.
Growth opportunities
• They provide lifelong, constantly evolving career withing Marriott
family.
• Associates have access to services that support their physical and
emotional well being though out their Marriott careers.
• Associates average 78 hours of training and 34 hours of professional
development each year.
Performance management strategies
• Semi annual evaluation of manager result in effective and overall safe
env for work
• Basic level employee coached by managers & peers; receive regular
feedback
• Employee undergo semi annual STAR review.
Hilton
1. Conduct a training need analysis
2. Identify the gap between actual and expected performance
3. Focus on the specific need
4. Training room available for study and practice
Code of ethic
• Conflict on interest
• Confidentiality (keeping or being kept secret)
• Privacy
• Compliance with law (all the employee strictly follow the rule)
• Treatment to others
What purpose do we use these?
• Increase competitiveness
• Preparing staff member for promotion
• Multi skilling employee
• Increase intra hotel transfer
• Increase the value of the employee in the job market

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