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Russian Business Etiquette Guide

This document provides an overview of business culture in Russia. It discusses general cultural features like greetings and gift giving etiquette. It also summarizes appropriate dress codes and expectations for business meetings and negotiations. Key points are that Russians value punctuality, respecting hierarchy, compromise is seen as weakness, and negotiations are often treated as win-lose situations. Patience is important as decisions may not be rushed.

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130 views10 pages

Russian Business Etiquette Guide

This document provides an overview of business culture in Russia. It discusses general cultural features like greetings and gift giving etiquette. It also summarizes appropriate dress codes and expectations for business meetings and negotiations. Key points are that Russians value punctuality, respecting hierarchy, compromise is seen as weakness, and negotiations are often treated as win-lose situations. Patience is important as decisions may not be rushed.

Uploaded by

helga_papp5466
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Universitatea Babeş-Bolyai, Cluj-Napoca

Business culture in Russia


Budui Ana-Maria

Facultatea de Stiinţe Economice şi Gestiunea Afacerilor


Contents

Introduction
General features
Gift giving
Business meetings
Dress code
Business negotiations
Conclusions
Introduction
“Rus” derives from an ancient name for the Volga River;

Russia was a communist state until 1993;

with rich oil fields, coal mines, mineral reserves, natural


gas and a market economy, Russia is an economic
superpower;

has the fastest growing economies in the world;

international business people are looking to break into


Russian market.
General features
meeting etiquette – firm handshake while
maintaining direct eye contact; friends kiss on the cheek
three times;

naming conventions – Russians have three names:


first name, middle name, which is a version of the
father’s first name and last name;

dinning etiquette – guests have to remove their


outdoor shoes, to dress in office clothes, to offer to help
the hostess with the preparation or clearing up after the
meal is served.
Gift giving
Russians take pleasure in giving and receiving gifts;

on receiving an invitation to a home, luxury chocolates,


a scarf, perfume or jewelry for the hostess would be a
welcome gift;

male guests are expected to bring flowers;

acceptable gifts for business meetings are items for the


office, quality pens and selected wines.
Business meetings
appointments are necessary and should be made as far
in advance as possible;

you should arrive punctually for meetings;

be prepared to be kept waiting;

offer a Russian translation of all related business


documents;

meetings are frequently interrupted to make you give


more concessions during a negotiation.
Dress code

Russian business people pay a lot of attention to how


they are dressed;

they wear dark colored, conservative business suits to


meetings;

women should wear suits with skirts that cover the knees
rather than pants-suits.
Business negotiations
Russians do not like being rushed;
don’t force a decision through high-pressure talk -> will make you
appear impatient, rude and incapable of business interactions;

include technical experts on your negotiating team;


hierarchy is important to Russians -> showing respect for seniority
and recognizing the hierarchical structure is vital for establishing
and maintaining strong business relationships;

Russians see negotiations as win-lose;


they view compromise as weakness-> often use time
as a tactic, especially if they know that you have a deadline.
Conclusions
Russian market offers great opportunities;

it is a difficult market;

values that Russians respect include:

collectivity;
formality;
patience;
trust and loyalty.
Thank you for your attention!

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