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Food Panda: E-Commerce Delivery Insights

Team 9's Food Panda presentation covered the global online food delivery service. Food Panda operates in over 40 countries, allowing users to order meals from local restaurants via their app or online. The team leader is Smrithi R and members include Tisha N Kothari, Syed aamir, Sreepal Singh R P, Yashi Sonegara, Tanya Surana, and Minal Jain. While Food Panda saw revenue growth, it reported a net loss of over Rs. 756 crore for 2018-19 due to high delivery charges compared to revenues. Potential solutions discussed include improved advertising, public relations, and leveraging their small problem-solving team

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MINAL JAIN
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0% found this document useful (0 votes)
729 views12 pages

Food Panda: E-Commerce Delivery Insights

Team 9's Food Panda presentation covered the global online food delivery service. Food Panda operates in over 40 countries, allowing users to order meals from local restaurants via their app or online. The team leader is Smrithi R and members include Tisha N Kothari, Syed aamir, Sreepal Singh R P, Yashi Sonegara, Tanya Surana, and Minal Jain. While Food Panda saw revenue growth, it reported a net loss of over Rs. 756 crore for 2018-19 due to high delivery charges compared to revenues. Potential solutions discussed include improved advertising, public relations, and leveraging their small problem-solving team

Uploaded by

MINAL JAIN
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd

Food Panda

(Team 9)
TEAM LEADER AND MEMBERS

 LEADER:
Smrithi R
 MEMBERS:
Tisha N Kothari
Syed aamir
Sreepal Singh R P
Yashi Sonegara
Tanya Surana
This Photo by Unknown Author is licensed under CC BY
Minal Jain
INTRODUCTION

 The Food Panda group is a global mobile and Online food delivery app which
is headquartered in Berlin, Germany.

 Operating in over 40 Countries and Territories. Like Japan, Singapore,


Taiwan, and many more.

 Food Panda is a Private Limited Company, who’s CEO and CO-FOUNDER IS


MR.RALF WENZEL

 Food Panda allows users to conveniently discover food around their neighbor
hood and directly order their favourite meals online or via mobile.
Food Panda in E-Commerce

 Basically, it’s a simple


ecommerce marketplace of
restaurants.
 On food panda, restaurants are
sellers and food consumers are
buyers
 Easy-to-use platforms like Food
Panda enables users to browse
various menus and place orders
to deliver at the best price
with the help of e commerce. This Photo by Unknown Author is licensed under CC BY-NC-ND
HOW DID FOOD PANDA WORK??

 Food Panda is a online food delivery marketplace that connects users to thousands of local
food points.

 It maintains one of the most prominent apps for ordering from restaurants. Users can browse
through various menus and place orders for home delivery/pick-up at the best prices.

 It takes just a few clicks. Food Panda offers you food point menus, customer reviews and
more for over 5000 restaurants.

 How it works is:


Download the app and place an order from your favourite restaurant, then you can collect the
food from the location you prefer. Cash can be paid only online and not through cash on delivery.
FINANCES:
 Food panda, the food delivery firm owned by ride-hailing
giant Ola reported a net loss of Rs 756 crore during the
financial year 2018-19. This is a 230 per cent increase from
the last financial year, according to the financial data
accessed by business intelligence platform, Tofler.

 Food panda's revenue for the same fiscal was Rs 82 crore,


which is a marginal increase of 11 per cent from the last year.
 Food panda's burn rate of Rs 756 crore over Rs 82 crore of
revenue is one of the highest among Indian startups.

 “It is interesting to note that the company has incurred


delivery charges of Rs 267 crore compared to its revenues of
Rs 82 crore.
WHY DID IT FAIL?!

 Food panda, stating it had 1.5 Lakh rupees due with the delivering service
company, and that the company was stalling the payment.

 The real reason was that Food panda did not have any record of any such
order and transaction. The decade witnessed Internet explosion and a surge
of digitization and standing at such a juncture that the delivering service
failed to align with the evolving demands of the digitized customers.

 Several reasons contribute to the failure of Food panda, like fake


restaurants and orders, miscommunication, technical faults, unstructured
business model and lack of ownership.
SOLUTION!!

 One of the biggest solution to get food panda up ahead could be


advertisement and promotion of the brand itself.

 A better involvement with the public relation manager which could


reduce a lot of miscommunication, because that lead to a lot of failure
of the brand

 The uniqueness of food panda is that it is a small team of problem


solvers, designers, thinkers and tinkers, who are working around the
clock to make food panda the most powerful online tool for food
delivery and food panda can use this as it’s strength.
COMPARISON! (SLIDE 1)
COMPARISON (PROS and CONS ) SLIDE(2)
PROS:
Easily find, order, pay, and get delivery of your favorite foods
Find a wide variety of cuisines
The app keeps track of previous orders so you can reorder items
There is often exclusive money saving deals to be found

CONS:
The app doesn’t support all countries
Sometimes the content is slow to load
CONCLUSION

 Food panda is making great strides. The team at Food panda is leveraging
social media platforms to the fullest to engage customers.

 It has achieved considerable growth through email marketing, social


marketing, and mobile marketing. If Food panda continues to innovate and
improvise, it won't be long before it dominates the online food-ordering and
delivery segment.

 Food panda provides excellent customer support. It keeps experimenting with


food menus and consistently partners with new restaurants. Therefore,
customers can always expect something new from Food panda.
THANK YOU:)
FROM THE ENTIRE TEAM

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