PURPOSIVE
COMMUNICATION
INSTRUCTRESS:
lyn b. ayop
LESSON 1
LET’S ACHIEVE THESE!
• Explain communication (principles, process, types, levels, and
barriers)
• Elucidate how communication skills help resolve problems,
better understand new concepts and aid in your profession
• Frame a slogan about how the knowledge of the communication
process aids the people in communicating effectively
COMMUNICATION
COMPONENTS OF COMMUNICATION PROCESS
SOURCE- the sender carefully crafts the message.
- the source of information. it can be anyone.
MESSAGE- the reason behind any interaction.
- the meaning shared between the sender and the receiver.
CHANNEL- the means by which a message is conveyed.
- example: answering a phone call, phone is the channel.
RECEIVER- the person who receives the transmitted message.
FEEDBACK- essential to confirm recepient understanding.
ENVIRONMENT- the place, the feelings, the mood, the mindset
and the condition of both sender and receiver.
CONTEXT- involves the expectations of the sender and the
receiver and the common or shared understanding
through the environmental signals.
INTERFERENCE- also known as the barrier/block that prevents
effective communication to take place.
NOISE- factors that distort the intended message.
o Language Barrier
o Noise Barrier
o Perceptual Barrier
Language Barrier
o Speaking in different languages, or where a language is not
your first language
Noise Barrier
o When a person is communicating to another and someone
or something makes noise, then it fails.
Perception Barrier
o One message has two/more different meanings when spoken
or put into an email.
Nine principles of effective communication
CLARITY- make speeches understandable.
CONCRETENESS- reduces misunderstandings.
- abstract words must be avoided.
- messages must be supported by facts such as research data,
statistics/figures.
COURTESY- builds goodwill.
- involves being polite in terms of approach and manner of
addressing an individual.
CORRECTNESS- glaring mistakes in grammar obscures the meaning of a
sentence.
- misuse of language can damage your credibility.
CONSIDERATION- the sender of a message must consider the recipient’s
profession, level of education, race, ethnicity, hobbies,
interests, passions, advocacies, and age when delivering
a message.
CREATIVITY- having the ability to craft interesting messages in terms of
sentence structure and word choice.
CONCISENESS- avoid using lengthy expressions and words that may confuse
the recipient.
- simplicity and directness
CULTURAL SENSITIVITY- increasing emphasis on empowering diverse
cultures, lifestyles, and races and the pursuit for
gender equality.
CAPTIVATING- make messages interesting to command more attention and
better responses.
People communicate with each other in a number of ways that depend upon
the message and its context in which it is being sent.
METHODS OF COMMUNICATION
CATEGORIES OF NON-VERBAL
COMMUNICATION
KINESICS- language of the body
PROXEMICS- language of space
CHRONEMICS- language of time
HAPTICS- language of touch
OLFACTICS- language of smell
ARTEFACTUAL- language of objects
PHYSICAL APPEARANCE
LEVELS OF INTERPERSONAL
• Public communication- involves speaking with an
audience.
-public speech is an example.
• Communication Technology- communication
through the use of information
technology.
- e-mail, internet and mobile phone
• Organizational Communication- communication
within the workplace between and
among members in order to carry out
an organizations objectives and purposes.
• Intercultural Communication- communication
between and among cultural
communities and nations to promote
understanding and goodwill.
• Development Communication- communication
between progressive nations and
developing societies of the world.
ETHICAL CONSIDERATIONS IN
COMMUNICATION
ETHICS is a branch of philosophy that focuses of right and wrong in human
affairs.
Respect audience
Consider the result of communication
Value truth
Use information correctly
Do not falsify information
FIRMING UP!
1. Illustrate the communication process.
2. Identify possible communication blocks in the following situations:
a. Interaction between a nurse and a patient in pain
b. Songs with figurative language
CONCRETIZING!
1. List various channels through which personnel of your university
connect with you. Which channel(s) do you find most effective? Why?
2. Through a slogan, state how the knowledge of the communication
process aids people in communicating effectively.
references
https://www.slideshare.net/mobile/ayeshakhalil3705/communicati
on-35215278
https://www.slideshare.net/mobile/MukulGupta40/communicatio
n-ppt-64555202\
https://www.slideshare.net/mobile/tirthamal2010/communication-
ppt-26816723
Purposive communication book authored by Geraldine S. Wakat, PhD, et.al
