Skill Matrix
BY- SNEHA KANITKAR(925)
ARPI SHAH(948)
A Skills Matrix is one of the most simple, but highly
effective, tools available to assess training needs.
It is easily reviewed and updated, and presents the skills of
team members in a single chart.
Definition- “A Skills Matrix is a table that clearly shows the
skills held by individuals in a team, and the skills gaps
within a team.”
Features-
It is a simple visual tool to aid in the management, control &
monitoring of skill levels.
It displays all tasks & skills required to work in an area or team.
It displays all current team members.
For each team member it displays current competency/ability
levels for each task.
It is a simple tool to aid resource planning.
Advantages of a Skill matrix
Review the skills and competences required for roles
within the team.
Assess training needs
Identify gaps in skills within the team
Build commitment to the development of new skills.
What is its use?
It highlights training needs for the most important resource
ie employees.
To monitor & control training effectiveness.
To increase flexibility by allowing people to master a broad
range of skills.
To increase the effectiveness of an area and the entire
business.
To match the demands of the business.
Key steps
1
Who Should Own the Skills Matrix?
Team Leader: This should visualise the
information relevant to their own team.
Cell Leader: This should visualise the
information relevant to the cells under
their control.
Manager: This should visualise the information
relevant to their areas of responsibility.
Head of Business: This should visualise the
information relevant to their areas of
responsibility.
Case-
Position- Trainee Admin Assistant
Job purpose-
To provide administrative, clerical, secretarial and general support
as required and to undertake reception and similar duties ensuring
that the requirements of visitors are met. To assist with day-to-day
financial inputting.
Responsible to: Office Manager and the
Course/Conference Admin Officer on a daily basis
Accountabilities-
To provide reception services including answering telephone enquiries.
To assist with the day-to-day running.
To maintain appropriate databases.
To deal with all incoming post and to file correspondence and other papers.
To carry out general clerical and administrative work, including
photocopying and assisting with reproduction/despatch of papers for a
variety of meetings, and support to other officers of the Regional Assembly
as required.
Competencies-
Behavioral competencies-
1. Friendly and tactful
2. Sensitive to others
3. Shows initiative
4. Motivated
5. Flexible
6. Methodical
Technical competencies-
1. Ability to progress many clerical tasks at the same
time and to work to tight deadlines
2. Co-operative, flexible approach and willingness to
work within a team environment
3. High standard of accuracy
4. Good communication skills (both written and oral)
5. Basic numerical ability
6. Good typing skills
Ridhhi
soumya
Arpi
Disha
Sneha
Monica
Devika
Up keep of a Skills Matrix
Is should be handwritten!!!
Having a computer generated standard format is fine.
What if someone does not do a job for a while, do they
keep the same skill level?
Their Skill Level should be frozen, pending an assessment of the
skill inquestion.
The skills matrix should indicate that the person needs to be
assessed beside the skill in question.
A date should be agreed with the employee when they are going to
be reassessed.
After the assessment, the skills matrix should be updated.
