GEd 106 Group 5

REPORT ON LESSON 5

GROUP WORK Ms. Cristina Geron

 ORAL COMMUNICATION IN THE WORKPLACE

• Daily tasks require effective communication.

• Effective oral communication skill takes the top place among the business
skills

• communicate details of information, discuss strategies, map out plans, close

business agreements, work in teams, and deal with managers, employees,
business partners, guests or clients

• communication skill to help you initiate personal plans, lead project

undertakings, and solve pressing problems

• good communication skills to demonstrate effective leadership, efficient

transaction, quality performance, and excellent productivity.
 Pressing Challenges in Workplace Communication

Team communication issues and problems among

people at work

Communication Challenges

Managers' inattention to people they supervise

 Solutions to Avoid Communication Challenges

• improving coaching and feedback

especially among the new recruits

• setting up mentoring programs with

experienced employees

• requiring managers to provide feedback.

 Top Communication Issues
6. Poorly Written Communication
1. Failure to Listen
- Poor content of written documents,
- Ineffective listening, distractions, short
substandard organization and fractured
attention span and physical barriers.
grammar.
2. Culture Differences 7. Gender Inclusive
- Diversity of backgrounds and cultural - Gender discrimination
customs
8. Focus
3. Local/Distance to Office - Inability to focus that causes listening
- Very low level of interaction in electronic problems and Generation Gap
communication 9. Inadequate Knowledge
4. Ego Attitude - Ineffective education or lack of understanding
- Arrogance and Inequality or bias or other inadequate knowledge foundation
5. Authority/Hierarchy Problems 10. Cliques, Groups and Friendships
- Intimidation and No Friendly Atmosphere - Exclusive grouping of team members can
sometimes create segregation
Preparing the Cover/
Application Letter

• It includes a brief description of the

position for which you are applying,
as well as your best traits and
qualifications.

• The goal here is to entice the reader

to read your resumé.

• Sales Letter
4 Important Parts in Writing an
Application Letter

Catch the reader’s attention purposively.

1

2 Tailor it to the company, to the employer, and

to the job.

Persuade the reader that you are a qualified

3 applicant for the job.

Request an interview
4
 CHECKLIST FOR
NEEDED INFORMATION

• The title of the job, source of your information and the statement of
your objective have to be clear.
• There should be a summary of your qualification for the job.
• Indicate that you enclosed your CV or resumé.
• Request for an interview.
• Identify the job.
General Guidelines for the Overall Structure of the Letter

• Format your cover letter for • Use the title of the person
post, mail or email. It should when you address him/her
consist of one page only. in the letter.

• Include your complete • Use standard, easy-to-read

address, email address, font. Make it readable.
phone numbers
SAMPLE SAMPLE
SAMPLE SAMPLE
 The Content of the Cover Letter

Introductory Paragraph
• Your first paragraph must persuade the reader.
• It conveys to the reader that you are the most qualified
candidate for the position.
• It also underlines that you possess the abilities and
experience that qualify you for the position.
• If someone from the company refers you, include in the
opening before stating your main objective.
 EXAMPLE

1. I learned that you are in need of the position of English faculty and I believe that I have
the necessary credentials for this role. I have considerable working experience as an
English Language and Literature Professor, and I enclose my CV to support my
application.

2. Please find attached CV in application for the job of financial analyst advertised on
your company’s website. I strongly believe that my competence and experience and
particularly my experience at ABC Company, and my ability to do financial reports make
me the right candidate for this post.

3. I am seeking a position as a manager in your Data Center. In such a management

position, I can use my master’s degree in information systems and my experience as a
programmer/analyst to address business challenges in data processing.

4. During the recent International Research Conference in Vietnam, one of your research
heads, Dr. Rogine Madrigal, informed me of a possible opening for a research director in
your institution. My extensive background in research and my Master’s degree in
management make me highly qualified for the position
 The Content of the Cover Letter

The Main Section

• Present a summary of your qualifications based on the job description
and person specification.
• Describe your accomplishments, your expertise, and any specific talents
required for the job in this section.
• Describe how you executed your duties and met the requirements of
your former position.
• Specific work of action and its effective results
Note: To make it easier for the recruiter to see how you meet each requirement,
divide the main portion of your cover letter into sub-sections with headings.
 EXAMPLE

• “My ability to manage ____________ speaks for itself: I have accomplished the ____________ in my department.”

• "I hope it goes without saying from my list of previous jobs that I am extremely flexible and good at
__________________ .”

• “I first developed my _____________(skill) in ___________(job), but have improved it since in

______________________(mention jobs).”

or

I have obtained Doctor of Philosophy (Educational Management), Master of Arts in Education (Major in English and
Administration & Supervision), and Bachelor of Education (Major in English, Minor in History). I have ample experience
in teaching in both local and international arenas. During the fifteen fruitful years in education, I have gained valuable
expertise on pedagogy and class management, among others, along with meaningful experiences needed to pursue my
mission and dreams in life. I have been very active in academic and co-curricular endeavors in my desire to boost my self-
esteem and build a desirable character. As an active member of academic and civic organizations, I have developed in
myself the sense of integrity and responsibility towards other people by helping and cooperating with humility. My other
special skills include Research, Campus Journalism, Book Writing, and Quality Assurance.

I am a positive and proactive person able to do the tasks posed by my superiors. With sufficient Kaizen knowledge, I can
easily execute plans and work details and expedite the job to beat deadlines. Given a chance to work in your prestigious
institution, I will humbly discharge my duties and responsibilities for the welfare of the institution and its clienteles.
 The Content of the Cover Letter

The Closing Paragraph

• Written concisely and neatly
• It should make clear what action the reader will be taking after reading
your cover letter without sounding arrogant
• Close with a request for an interview

Note: For a letter, end it with “Yours sincerely” if you have addressed it to
someone by name, and “Yours faithfully” if you started it with “Dear Sir/Madam”.

Remember: Before you submit your application letter or cover letter, proofread
or polish it carefully
 EXAMPLE

“I hope this convinces you that I have the necessary

competence and experience to achieve as
___________________ ( job title). I look forward to hearing
from you.”

or

If you find my application desirable to your needs, I am

willing to come for a personal interview. I can be reached
via my email: [email protected] or
through mobile: +639488005694.
Curriculum Vitae or
Resume

• Describes your educational background, skills, and experience.

• It determines what kind of candidate you are for the job.

• Should be able to convince any potential employer why they should

hire you over any of the other qualified applicants who have applied
for the job.
 Basic Rules of CV Writing

• Write with the recruiter or human • The most crucial documents for
resource manager in mind. Assume that employment screening are CVs or
you are the recruiter. Think about what resumés. They showcase your
he needs to know about you. Consider qualifications, job experiences,
the job description.
expertise, as well as your professional
• Present your CV or resumé to ensure that
and educational past.
they have all of the information they
require. Show it in a way that makes it • The CV or resumé is the norm for
look highly professional and trustworthy. employment applications at various
academic institutions. Both the CV
• A well-written CV or resumé reduces the and the resumé have the same goal.
chances of being overlooked. It quickly The document's look, however, is
elevates you to the top of the list.
noticeably different.
 RESUMÉ VS. CURRICULUM VITAE
LENGTH PURPOSE LAYOUT
• Brief summary of skills and • Not Chronologically Ordered
• To make an
skills over one or two pages
individual • It does not have to cover the
whole career.
• It is short with no particular stand out from

RESUMÉ the • Contains three simple sections:

format rule and highly
name and contact information,
customizable competition education, and work experience

• More detailed • It covers • It has a clear

and can be more chronological
your entire
CURRICULUM than two pages. order listing the
career history whole career of
VITAE the individual.
THINGS TO CONSIDER IN WRITING A CV

• Areas of interest.
• Education.
• Grants, honors and
awards.

• Publications and
presentations.
• Employment and
experience.
• Academic memberships.
• Character references.
 Guidelines for Writing Effective CV

• Include your contact details at the top.

• Decide whether you want to start with a personal

statement or career objective.

• Include sections on Key Skills, Knowledge and

A c h i e v e m e n t s , Wo rk E x p e r i e n c e , a n d E d u c a t i o n .

• When discussing achievements, focus on what you

have actually done and the end result achieved.

• I n c l u d e e v e r y t h i n g r e l e v a n t i n t h e ‘ Wo r k
Experience’ and ‘Education’ sections.

• Make sure that your spelling and grammar are all

correct.

• Wo r k o n y o u r p r e s e n t a t i o n .
CV Mistakes and Pitfalls to Avoid
Do not be tempted to lie just to ‘look good’
1
Avoid leaving gaps in your career history.
2

3 Do not start your CV with the dull bits

Do not include your hobbies and interests.

4

5 Don't make your CV too long

6 Do not use an unprofessional email address

SAMPLE SAMPLE
 THANK YOU
Always remember to avoid plagiarism by
citing your sources in the correct manner,
depending on the prescribed method.