Schools Division of Alaminos City
REMINDERS ON
NETIQUETTE
Human Resource Development with Planning and Research
NETIQUETTE
is a combination of the words
network and etiquette and
is define as set of rules for
acceptable online behavior
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ethics-what-are-they
CORE RULES IN
NETIQUETTE
Rule 1: Remember the Human
When communicating electronically, whether through
email, instant message, discussion post, text, or some
other method, practice the Golden Rule: Do unto
others as you would have others do unto you.
Remember, your written words are read by real
people, all deserving of respectful communication.
Before you press "send" or "submit," ask yourself,
"Would I be okay with this if someone else had written
it?"
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CORE RULES IN
NETIQUETTE
Rule 2: Adhere to the same
standards of behavior online that
you follow in real life
While it can be argued that standards of behavior may be different in the
virtual world, they certainly should not be lower. You should do your
best to act within the laws and ethical manners of society whenever you
inhabit "cyberspace." Would you behave rudely to someone face-to-face?
On most occasions, no. Neither should you behave this way in the
virtual world.
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CORE RULES IN
NETIQUETTE
Rule 3: Know where you are in
cyberspace
"Netiquette varies from domain to domain." (Shea, 1994)
Depending on where you are in the virtual world, the same
written communication can be acceptable in one area, where it
might be considered inappropriate in another. What you text to a
friend may not be appropriate in an email to a classmate or
colleague. Can you think of another example?
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CORE RULES IN
NETIQUETTE
Rule 4: Respect other people's
time and bandwidth
Electronic communication takes time: time to read and time in
which to respond. Most people today lead busy lives, just like you
do, and don't have time to read or respond to frivolous emails or
discussion posts. As a virtual world communicator, it is your
responsibility to make sure that the time spent reading your
words isn't wasted. Make your written communication
meaningful and to the point, without extraneous text or
superfluous graphics or attachments that may take forever to
download.
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CORE RULES IN
NETIQUETTE
Rule 5: Make yourself look good
online
One of the best things about the virtual world is the lack of
judgment associated with your physical appearance, sound of
your voice, or the clothes you wear (unless you post a video of
yourself singing Karaoke in a clown outfit.) You will, however, be
judged by the quality of your writing, so keep the following tips in
mind:
• Always check for spelling and grammar errors
• Know what you're talking about and state it clearly
• Be pleasant and polite
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CORE RULES IN
NETIQUETTE
Rule 6: Respect other people's
privacy
Depending on what you are reading in the virtual world, be it an online
class discussion forum, Facebook page, or an email, you may be exposed
to some private or personal information that needs to be handled with
care. Perhaps someone is sharing some medical news about a loved one
or discussing a situation at work. What do you think would happen if
this information "got into the wrong hands?" Embarrassment? Hurt
feelings? Loss of a job? Just as you expect others to respect your
privacy, so should you respect the privacy of others. Be sure to err on
the side of caution when deciding to discuss or not to discuss virtual
communication.
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CORE RULES NETIQUETTE
Rule 7: Use Respectful Language
Name-calling, cursing, expressing deliberately offensive opinions—if you
wouldn't do it to the face of anyone who might conceivably see what you
write, don't write it. This goes for any social media site, forum, chat
room, or email message, even if you think it can't be traced back to you.
It can.
And it's not just what you say, but how you say it. Either take the
trouble to use the shift key for capital letters, or write in all lower case,
but don't use caps lock. Text in all caps is generally perceived as
yelling. Please don't forget to say please and thank you as appropriate.
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CORE RULES IN
NETIQUETTE
Rule 8: Avoid emoticons and
“texting”writing.
Using emoticons and writing in “texting” language, that is by
using abbreviations, might be considered too casual or even
childish; refrain from them as much as possible. Online
discussions require professional writing; smiley faces or
linguistic shortcuts are more appropriate for chatting with your
friends or instant messaging.
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HOUSE RULES
(Webinar)
Leave the keyboard alone
Whether you’re diligently taking notes like a model
employee or sneakily chatting with your work bestie,
the sound of your typing is distracting. Opt for a
quality headset or pick up your notebook and pen to
take meeting notes instead.
DEPARTMENT OF EDUCATION 11
HOUSE RULES
(Webinar)
Mute your microphone and camera when you’re
not talking
There’s nothing more frustrating than hearing that
alien echo noise from conflicting microphones. Save
everyone from the ear-splitting madness by joining
the meeting while on mute
DEPARTMENT OF EDUCATION 12
HOUSE RULES
(Webinar)
Stay seated and stay present
It may be tempting to check your inbox or carry on a side
conversation during a dull moment in a meeting, but don’t do it!
You might miss out on key information or an opportunity to give
input. If you’re using your webcam, use attentive body
language: sit up straight, don’t make big extraneous
movements, and don’t let your eyes wander too much.
DEPARTMENT OF EDUCATION 13
IF YOU ARE ATTENDING A
WEBINAR
How up on time. You may not disrupt the presentation
by logging late, but you may miss important information. "(Arriving on
time) prevents you from wasting additional time contacting the presenter
after the fact to find out what you missed," Coleman said.
Turn off your webcam during the
presentation. Nothing is more likely to illicit giggles than to
have the presenter turn off their PowerPoint presentation and the
software defaults to someone watching (or worse – not watching),
unaware that his or her webcam running. Even if you are in listening
mode, check that your webcam is off or cover the lens with a post-it
note.
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IF YOU ARE ATTENDING A
WEBINAR
Wait your turn. In a live setting, you can see who has a
question or when a presenter is ready for an interruption. In webinar,
especially when not everyone is on webcam, you may need to rely on
cues such as hand-raising icons or questions posted in chats.
Ask questions concisely. Webinars are focused; be
sure your questions are, too. Avoid wasting time in lengthy
introductions, and don't self-promote or spend a lot of time sharing your
opinion before asking a question. If you have comments, ask yourself if
they will help others before commenting.
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IF YOU ARE ATTENDING A
WEBINAR
Don't use the chat room as your
personal water cooler. Just like you would not stand
in the back of the room gossiping with someone while a presenter was
lecturing, refrain from using the chat room just to socialize." Some of the
side chats at our last conference became distractions," said Lowder.
"Some comments were useful – a resource that pertained to the
conversation, for example – but other times, people jumped in at every
opportunity to make comments more appropriate to a conversation, not
a presentation," Lowder said.
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Schools Division of Alaminos City
THANK YOU!
Human Resource Development with Planning and Research
