Induction & Placement
Session 20
Orientation/Induction/Socialization
• Orientation is designed to start the employee in a
direction that is compatible with the firm’s:
– Mission
– Goals
– Culture
• Orientation is also used to:
– Explain what the organization stands for
– Explain the type of work that will be performed
– Introduce employees to managers and work groups
After getting placement in an
Organization , the new employee is
oriented and inducted in to the
prevailing system and his /her
Socialization with the existing
employees begins.
• A good orientation program can:
– Make the first few days a positive experience
– Get the employee on the right track
– Start him/her off with a positive attitude
• Any orientation is designed to make the person:
– More comfortable
– More knowledgeable
– Ready to work within the firm’s culture, structures, and
employee mix
SOCIALIZATION
• The orientation process is similar to socialization
– The established group communicates systematic sets of
expectations for how newcomers should behave
• People undergoing socialization respond both
cognitively and emotionally
– They receive and try to understand the cultural messages
being sent
– If the messages are not understood or accepted,
they must invent their own behaviors
Goals of Orientation
• Clear messages that are understood and
accepted can achieve a number of
orientation goals, including:
– Reducing anxiety
– Reducing turnover
– Saving time
– Developing realistic expectations
Who Orients New Employees?
• In smaller organizations, operating
managers usually do the orienting
– In unionized organizations, union officials are
involved
– HRM helps train the operating manager for more
effective orientation
How Orientation Works
• Orientation programs vary from informal
to formal:
– Informal orientations are often oral
– Formal orientations often include:
• A tour of the facilities or slides, charts, and pictures
of them
• A systematic and guided procedure
• Guidelines for an orientation program:
– Begin with the most relevant and immediate kinds
of information, then move to more general policies
– Devote significant time to the human side
– Assign an experienced worker or supervisor to
“sponsor” the new employee
– Gradually introduce new workers to the people
with whom they will work
– Allow new employees sufficient time to get their
feet on the ground before increasing their job
demands
Orientation Follow-Up
• The final phase of orientation is assigning the new
employee to the job
– The supervisor takes over and continues the orientation
• Ensure adequate orientation with a feedback
system
– A job information form could transmit feedback from the
trainee back to the company
– A follow-up meeting with the orientation group allows
evaluation of the employee’s adjustment and the success of
the orientation program