HCL: Pioneers of Modern Computing
Presented by:
Piyush Kr. Jha (629)
Vidisha Singhal (643) Building Technologies of the Future
What’s Inside
About the HCL journey………….………..……………3-6
Snapshot of the enterprise
HCL Firsts
The three eras of HCL Technology
The bottom-line …………………………………………6-16
HCL Business Model
HCL Technologies
The differentiating factors
Employee First
Partnerships
Strategic Acquisitions
Industry Sector
Financial Service
• Global Insurance Offerings
•Globally Admired
Exploring further…………………………………………17-20
Technology that Touches life
Focusing on Value to Customer 2
References
HCL - Snapshot
HCL Technologies HCL Infosystems
Financials
Product Engineering & R&D, Enterprise Hardware, System Integration,
& Custom Applications, Enterprise 5.5B Networking Solutions, Managed ISP
Total Revenues: $
Transformation Services Infrastructure Services, Homeland Security, and ICT
Management, and BPO Services EBITDA: $ 620M Distribution
Global Market Focus Indian Market Focus
Employees
77,000
Global Presence Delivery Facilities India Presence Distribution Network
USA, UK, Finland, Poland,
Operations spanning Offices in 170 cities,
Puerto Rico, Brazil, China, 93,000 outlets in
29 countries 500 points of presence reaching
Malaysia, Singapore, Australia, 4,000 towns over11,000 towns
Czech Republic, and India
3
HCL in Technology: The Three Eras
1976 - Making Dreams a Reality Addressing end to
Hindustan Computers Ltd. is born end solution
requirements in the
Security &
Surveillance domain
Empowering space researches and oilfield
exploration with High Performance
Computing
Acquires AXON - the largest
Enters into JV with HP, Nokia and acquisition ever by an Indian IT
Perot Systems company
Launches India’s first Home Designs medical
Computer - “The BeanStalk” implantable device
for pain relief
Pioneers remote infrastructure
management, now one of world’s
best performing Infrastructure
Develops the first indigenous micro- providers
computer at the same time as Apple
and 3 years before IBM's PC in 1978. HCL’s R&D is spun-off as HCL Creates Flight
This micro-computer virtually gave Technologies - marks advent into Management systems
birth to the Indian computer industry software services for the world's most
advanced aircraft
1970s & 80s - The Pioneering Years 1990s - Years of Consolidation Building Technologies of the Future
5
HCL Business Model
Global presence in 29 countries
Networking
Services & Network Americas Australia & NZ
Integration Brazil Australia
Puerto Rico New Zealand
Distribution & USA
Retail: Mexico
IT Manufacturing ICT, Telecom Asia Europe
and Imaging China Belgium
Products Hong Kong Czech Republic
Technology India Finland
Israel France
Engineering Japan Germany
and R&D BPO Malaysia Italy
Saudi Arabia Netherlands
Singapore Poland
UAE
Enterprise & Infrastructure Indonesia Switzerland
Qatar Sweden
Custom
Applications Africa UK
South Africa
6
HCL Technologies - Since 2005
HCL Share in the Indian IT Exports HCL Revenues (Years ending March)
5 .5 % 2500
(USD Million)
5 .0 % 2000
4 .5 % 15 0 0
2574
4 .0 % 10 0 0 2074
17 5 5
12 6 6
3 .5 % 500 9 19
7 11
3 .0 % 0
F Y0 5 F Y0 6 F Y0 7 F Y0 8 F Y0 9 F Y10 e 2005 2006 2007 2008 2009 2 0 10
Increase in Share of Indian IT Exports More than Tripled Revenues in 5 Years
Grown 3.6 times
Highest in the industry
6
HCL Firsts
1st to value employees
over customers
1st truly indigenous computer
8C. Shipped same time as
Apple, three years before IBM
PC.
1st 1st IT major to
start mainstream
advertising
1st to engage in
mature global
partnerships
1st offshore site started in
Belfast - laying the
Can Do & Will Do
foundations of GDM
1st to cross the 1st to offer multi-
1st home
100,000 unit service delivery
computer for
milestone in the
India - “The
Indian Desktop PC
Beanstalk”
market.
4
Partnerships: The Growth Drivers
Product Partnerships
1977 1981 1985
Leading position in Office Over 25 years of scripting an ear of Over 20 years of strategic relationship that has seen the
Automation and Laptops in computing across the Microprocessor computer evolve from a computing device to the centre of
India the Digital World
1996 2004
Dominant position in mobile handset Partnering in computing and providing
market in India IT Services
Joint Ventures
1996-2003 2001-05 2002-05 2005 2006
1991-96 Significant IT Services First Indian BPO Global Largest financial service First Japan- India hi-tech Industry First "End-To
Created the HP brand for with quarter billion Delivery Centre, offering widest range of JV for Product End" Product Lifecycle
computers in India dollar enterprise value currently employing Capital Market Services Engineering Services Solution for OEMs
2000 UK nationals
Strategic Alliances
2005
HCL sets up first Power PC 2007
architecture design centre Partners with CA for Threat
2007
outside of IBM Management Solution Products.
A Strategic partnership with Misys to End to End Product Research,
1996 open new markets and drive innovation, Development & Support.
Largest development (R&D) facility 2005 quality improvements and speed to
outside Cisco. Gold partner for the Partners with Boeing for 787 market for key Misys financial services
Indian market Dreamliner programme solutions in high growth economies.
10
Industry Sectors
Aerospace Server & Storage Telecom Health Care Automotive
Communications and
Engineering
Consumer Energy & Utility Financial Services Government Travel & Hospitality
Electronics
Transportation & Semiconductors Retail & Customers Media & Entertainment Independent Software
Logistics Vendors
Financial Services
• One of the largest growing verticals in HCL
• Service Portfolio
– Retail & Corporate Banking
– Capital Market Services
– Insurance
– Shared Services
– Cross Industry Services
Global Insurance Offerings
• The Global Insurance Practice provides market
solutions to leading insurance companies.
• Highlights
– Expert team servicing over 30 clients across the
Insurance landscape globally in areas of Sales and
Distribution, Underwriting, Policy Administration,
Annuities, Claims Management, Actuarial and Regulatory
Compliance
– independent Insurance Solutions Development center
– Awarded "Excellence in Insurance Education" for 5th year
in a row by LOMA
– over 50% of Professionals enrolled in leading Insurance
certification programs: LOMA, IIA/ CPCU, CII
Globally Admired
One of Britain’s Top Employers One of the 44 Most Democratic Workplaces in
for the 4th Consecutive Year the World
Best Employer in Asia and in India –
Hewitt Study 2009
HCL is taught at Harvard as a premier
case study on strategy and
organizational leadership HCL Technologies is Disruptive and Bears
Watching…though it has not received the hype
of a salesforce.com or Google, we believe HCL
may very well be one of the contenders to
lead the IT services world of the very
near future.”
World’s Most Influential –
Five companies to watch:
Facebook, HCL Technologies,
Craigs List, SKS MicroFinance, “IBM and the other multinationals
LI & Fung are becoming increasingly nervous about
HCL Technologies…”
Acknowledges HCL Technologies as the Darden School of Business has done a case study
world’s most modern management on the impact created by HCL through its “Employees
First Customers Second” practice
Employees First, Customers Second
is now a book Published by Harvard Press
Foreword by Late Prof C.K. Prahalad
Admired by many global thought leaders
Tom Peters, Tony Hsieh, Gary Hamel, Judy McGrath
Ram Charan, Victor K. Fung
12
Technology That Touches Lives…
Corporate Governance HCL believes that strong corporate governance practices should be integral
to all activities of its Group Companies to ensure efficient conduct of the
affairs of the Companies, while upholding the core values of transparency,
integrity, honesty, and accountability
Volunteer driven
social activities
School Intervention Programs (SIP) Environmental Conservation
and Healthcare Campaigns
Caring for nature HCL tops Greenpeace e-waste management chart
HCL tops major Indian companies progressively
deploying policies & practices to eliminate harmful
chemicals from e-products
HCL has one of the most
progressive policies promoting
sustainability in operations to
have least stress on the
environment
For further reading - visit hcl.in/corporate-governance.asp 13
HCL Tech in BIMTECH
Looking forward…
HOW CAN I HELP YOU?
15
References
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