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Process Flow MCD

The flow chart outlines the process for filling orders at a McDonald's, starting with taking the order and sending it automatically to the appropriate counters to prepare individual items like drinks, fries, and burgers. It then shows the steps involved in preparing each type of item, including assembling burgers by adding the patty, bun, toppings, and wrapping it up. The final steps involve packaging completed orders and notifying customers that their order is ready.

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Blue Cliff
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1K views2 pages

Process Flow MCD

The flow chart outlines the process for filling orders at a McDonald's, starting with taking the order and sending it automatically to the appropriate counters to prepare individual items like drinks, fries, and burgers. It then shows the steps involved in preparing each type of item, including assembling burgers by adding the patty, bun, toppings, and wrapping it up. The final steps involve packaging completed orders and notifying customers that their order is ready.

Uploaded by

Blue Cliff
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Take Order Order Automatically goes to Fries/Nugget

counter and/or Burger counter.


If Beverage order is Order Automatically
included sent to Kitchen

Prepare drink Load Fries into


frying basket(s) Is there chicken/
veggie/ vegan/ beef No Deep fry required
Put it on order pattie ready in the
pattie

Education Infographic
tray Half-time shake Universal Holding
Cabinet?
Unload at full
time Yes
Put item specific
Season with wrapping paper on
shaker preparation counter

Box up and place on Toast bun/


finished product rack heat wrap

Add required salad, sauce


filings and/or cheese

Review order on
screen for required Yes
Add extra layer
extra cheese or any
filling?

No

Add fried pattie

Place top of bun onto


burger to finish assembly

Dine-in Is the order Wrap up the burger and


Dine-in or Take- place in cardboard box
away?
Take-away Pass on to finished
Put Burger on Put Burger in product rack
serving tray Paper Bag

Get Order receipt from


serving station

Attach Order receipt on


Put Order receipt in Tray
to Paper Bag

Call customer number/


Display on digital board

Customer
Flow chart of Activities at McD

Heat bread product

Is this a busy
order period?

Are there any


preassembled
sandwich
filings?

Retrieve oldest
preassembled
sandwich filing from
warm storage and
place on support
Assemble sandwich
filings and hot
garnishes in tool

Are cold
garnishes
necessary?

Retrieve assembled
cold garnish from
storage or assemble
cold garnishes
Apply appropriate
condiments to
appropriate
compartment
Place heated bread
product over tool(s)
with the crown over
the crown cavity and
the heel over the jeel
cavity.
Invert the tool(s) and
bread product
combination and place
it on the support.

Remove tool(s)

Close sandwich

Place sandwich in
packaging/ seal
packaging

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