LESSON 1:
THE CONCEPT OF
OBJECTIVES:
• At the end of this lesson, the students will be able to:
1. Discuss the nature of management.
2. Explain the importance and meaning of management.
3. Differentiate efficiency and effectiveness.
4. Identify factors that influence management practices and trends.
5. Appreciate the importance of management in the success of the
organization.
MOTIVATIONAL ACTIVITY
MOTIVATIONAL ACTIVITY 1
MOTIVATIONAL ACTIVITY
MOTIVATIONAL ACTIVITY 2
• Share your observations about how the manager in a fast food
restaurant attends to customers and employees.
NATURE OF MANAGEMENT
Management is a science as well as an art.
It is considered science because it evolved from a number of theories
that involved extensive studies and experiments.
Many management experts point out that management is not an exact
science like Mathematics.
A good manager must be able to look at situations and use creativity
and imagination in coming up with solutions to problems.
MEANING AND IMPORTANCE OF
MANAGEMENT
• MANAGEMENT is the process of planning, organizing leading, and
controlling the activities of an organization effectively and efficiently
to achieve its goals.
“Good management is the art of making
problems so interesting and their solutions
so constructive that everyone wants to get
to work and deal with them.
-Paul Hawken
MEANING AND IMPORTANCE OF
MANAGEMENT
• MANAGEMENT also provides the means to maintain a firm’s
competitive advantage. It lays out the foundation of successful
operations that lead to efficiency and profitability, and establishes the
link between the development of strategies and their
implementation and control.
EFFICIENCY AND EFFECTIVENESS
• EFFICIENCY is the ability to maximize output with minimum input. It is
often referred to as “doing things right”, and seeks to limit the wasted
input which is costly for a business. There is an element of speed in
efficiency since it requires things to be done quickly to avoid wasting
time and effort.
EFFICIENCY AND EFFECTIVENESS
• EFFECTIVENESS is the capacity to attain an intended objective or
result. It is often called “doing the right thing”. The intention to meet
the desired goal regardless of the amount of input required. Careful
analysis and critical thinking are present in effectiveness. It there is a
goal that needs to be achieved, the things that need t be done are
prioritized to achieve that goal.
EFFICIENCY AND EFFECTIVENESS
• Efficiency and effectiveness are closely related concepts that
managers apply to render excellent performance. A skillful balance
between the two defines the success or failure of a manager. Some
people interchange the concepts of efficiency and effectiveness,
believing that they have the same meaning. However, these two
concepts are different from each other.
FACTORS INFLUENCING
MANAGEMENT
• 1. GLOBALIZATION refers to the
phenomenon of growing
interconnectivity and
interdependent relations between
nations. This growth has been
greatly influenced by the
advancements in technology,
transportation, communication, and
education, as well as the gradual
deregulation of trade.
FACTORS INFLUENCING
MANAGEMENT
• 2. TECHNOLOGY is one of the main driving forces of business.
Advancements in this area have immensely improved business trends.
New technologies have rendered business functions and related tasks
easier to accomplish, bringing about increase levels of productivity.
FACTORS INFLUENCING
MANAGEMENT
• OUTSOURCING is a
significant phenomenon
brought about by
technology. It is defined as
the transfer of an
organizational function to a
third party. When the third
party is located in another
country, the transfer is called
OFFSHORE OUTSOURCING or
simply OFFSHORING
FACTORS INFLUENCING
MANAGEMENT
• 3. SUSTAINABILITY is a business
means that companies should
plan and conduct long-term
business operations to ensure
minimal negative impact on the
social, cultural, and economic
aspects of their external
environment and community.
FACTORS INFLUENCING
MANAGEMENT
• CORPORATE SOCIAL
RESPONSIBILITY (CSR) is
defined as the willingness of
companies to run their
business operations in a
sustainable and responsible
manner. This is expressed
through social outreach
programs support of
significant causes, and other
forms of philanthropic
activities.
FACTORS INFLUENCING
MANAGEMENT
• 4. PSYCHOLOGY is an important facet
of management since it focuses on
developing people management skills
and analyzing customer satisfaction. A
better understanding of psychological
concepts such as motivation,
behavior, attitude, and personality is
vital for effective management.
Psychology help managers foster
closer relations and better
communication with employees.
FACTORS INFLUENCING
MANAGEMENT
• 5. ECOSYSTEM/BUSINESS
ECOSYSTEM consist of a group of
firms that provide related products
and services. The emergence of
business ecosystem has resulted in
improvements and innovations in
industries. A good example is the
collaboration between
telecommunication firms, media,
and technology to disseminate
information to the public.
LEARNING TASKS
Do the following activities:
I. Business Vocabulary (PAGE 8)
II. Manager in Action (PAGE 9)
ASSIGNMENT
• For your assignment: CRITICAL THINKING. Read the article and answer
the questions. (PAGE 10-11)
SELF-ASSESSMENT
• If you were to choose between effectiveness and efficiency, how
would you like to characterize yourself? Are you more of an effective
student or an efficient student?
