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Key Performance Indicators

KPIs measure performance against strategic targets and objectives, while metrics measure business activity at a point in time. There are several types of KPIs, including quantitative, qualitative, leading, lagging, input, process, output, practical, directional, actionable, and financial indicators. It is important for organizations to carefully select the right KPIs to help focus on common goals, align strategies, and instantly react to events that could impact business performance.

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285 views7 pages

Key Performance Indicators

KPIs measure performance against strategic targets and objectives, while metrics measure business activity at a point in time. There are several types of KPIs, including quantitative, qualitative, leading, lagging, input, process, output, practical, directional, actionable, and financial indicators. It is important for organizations to carefully select the right KPIs to help focus on common goals, align strategies, and instantly react to events that could impact business performance.

Uploaded by

irisinwonderland
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
  • Key Performance Indicators (KPIs)
  • KPI vs Metric
  • Types of KPI's
  • Types of KPI's (Cont.)
  • Types of KPI's (Final)
  • Why It’s Important to Choose the Right KPI’s
  • Reference

KEY PERFORMANCE

(KPIs)
INDICATORS
KPI VS METRIC

METRICS- are used to measure different


aspects of business activity at a specific point
in time.
KPIs- embody strategic objectives and
measure performance against specific target.
These targets are defined strategic, planning,
or budget sessions and have a range of
performance.
TYPES OF KPI’S

Quantitative Indicators- can be presented with


a number.
Qualitative Indicators- cannot be presented as
a number, uses words to express the quality.
Leading Indicators- can predict the outcome
of a process.
Lagging Indicators- present the success of
failure post hoc.
TYPES OF KPI’S

Input Indicators- measure the amount of


resources consumed during the generation or
outcome.
Process Indicators- represent the efficiency or
the productivity of the process.
Output indicators- reflect the outcome or
results of the process activities.
Practical Indicators- interface with existing
company process.
TYPES OF KPI’S

Directional Indicators- specifying whether or


not an organization is getting better.
Actionable Indicators- are sufficiently in an
organization’s control to effect change.
Financial Indicators- used in performance
measurement and when looking at an
operating index.
WHY IT’S IMPORTANT TO CHOOSE THE
RIGHT KPI’S?
KPIs help an organization, department, team
or manager react instantly to any events that
might impact business. In addition, these
indicators can be used to set targets
throughout the business to deliver strategic
goals. KPIs help businesses to focus on a
common goal and ensure that it is aligned
within the company. Hence, it is very
important that companies know exactly to
measure.
 Reference:
https://einsights.com/key-performance-indicators-kpi/

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