How to create a training
and development program
SPEAKING NOTES
1. Perform a training need assessment
Need assessment can focus on the following objectives:
• Identify a clear business goal that the training supports
• Determine the tasks the workers need to perform so the
company can reach that goal
• Determine the training activities that will help the workers
learn to perform the tasks
• Determine the learning characteristics of the workers that will
make the training more effective
2. Keep adult learning principles in mind
The workers you want to train are adults, and adults share certain
characteristics that that make training more effective for them.
Adult learning principles:
• Are self-directed
• Come to training with a lifetime of existing knowledge, experience, and
opinions
• Are goal-oriented
• Want training that is relevant
• Want training that is task-oriented
• Learn when they see “what’s in it for them”
• Want to be and feel respected
3. Develop learning objectives
Before you begin creating any training, it’s critical that you create a list of
learning objectives.
When thinking about learning objectives you should consider that the
objectives need to:
• address knowledge, skills or attitudes
• be measurable
• be achievable
• be time bound
4. Design training materials
The training materials should be directly linked with your learning
objectives and reflect the objectives you have set for the training program.
Examples:
• Always focus primarily on the learning needs of your employees, and
not on what’s easy for your trainers
• Only create training content and assessments that relate directly to your
learning objectives
• Remember the adult learning principles
• Include as much hands-on practice or simulation as possible: people
learn by doing
• Make sure there’s plenty of opportunity for feedback during training
5. Implement the training
• This is, obviously, the stage where the training actually starts.
• One of the most critical things you’ll have to do in this phase is inform
the employees that will attend the training.
• Give them plenty of time in advance so that they can work it into their
schedules and complete any necessary pre-training preparation.
6. Evaluate the training
• This method involves evaluating the effectiveness of your
training
Source:
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ctive-training-program-8-steps-to-success