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Stakeholders Protection

This document discusses stakeholders and their protection. It defines stakeholders as any group or individual that can affect or be affected by an organization's objectives. Stakeholders are categorized as either internal/inside stakeholders, like shareholders and employees, or external/outside stakeholders, such as customers, suppliers, and local communities. The document outlines how organizations should safeguard stakeholders by respecting their rights, addressing violations, and allowing access to information and communication. It also describes how stakeholders can make direct claims through their own voice or indirect claims that must be interpreted by others on their behalf.

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Livjot Sandhu
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2K views17 pages

Stakeholders Protection

This document discusses stakeholders and their protection. It defines stakeholders as any group or individual that can affect or be affected by an organization's objectives. Stakeholders are categorized as either internal/inside stakeholders, like shareholders and employees, or external/outside stakeholders, such as customers, suppliers, and local communities. The document outlines how organizations should safeguard stakeholders by respecting their rights, addressing violations, and allowing access to information and communication. It also describes how stakeholders can make direct claims through their own voice or indirect claims that must be interpreted by others on their behalf.

Uploaded by

Livjot Sandhu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
  • Meaning of Stakeholders: Defines stakeholders and discusses their potential impact on business activities.
  • Types of Stakeholders: Explains various stakeholder types based on their relationship to the company, divided into internal and external categories.
  • Safeguarding Stakeholders: Addresses the protection of stakeholder rights and communications within the organization.
  • Stakeholders' Claims: Explores the claims made by stakeholders and the nature of direct and indirect demands.
  • The MENDELOW FRAMEWORK: Introduces the Mendelow Matrix for understanding stakeholder power and interest levels in organizational objectives.
  • References: Lists sources for content and images used within the document.

STAKEHOLDERS

PROTECTION

PRESENTED BY:
Gurleen Kaur (14)
Jaspreet Kaur (18)
Sourav Sharma(36)
Livjot Kaur (58)
Contents

 Meaning of Stakeholder;
 Types of Stakeholder;
 Safeguarding Stakeholders;
 Stakeholders claim;
 The MENDELOW FRAMEWORK.
Meaning of Stakeholders
 A person with an interest or concern in
something specially a business;
 Stakeholders can affect or be affected
by the activities of a business;
 They may have a direct or indirect
interest in the business and maybe in
contact with the business on a daily
basis or may just occasionally.
Definition of
Stakeholder

According to Freeman;
Any group or
individuals who can
affect or be affected by
achievement of an
organizations
objectives is known as
stakeholder.
Types of Stakeholders

INSIDE STAKEHOLDERS
(Internal)

OUTSIDE STAKEHOLDERS
(External)
INSIDE STAKEHOLDERS

Inside Stakeholders are people whose


interest in a company comes through a
direct relationship.
Categories of Inside
Stakeholders

 Shareholders
 Managerial employees
 Non-managerial employees
Outside Stakeholders

Outside stakeholders are individuals or


groups outside a business or project
but who can affect or be affected by
the business or project
Categories of outside
Stakeholders

 Customers
 Suppliers
 Government
 Unionized employees
 Local communities
Safeguarding Stakeholders
 Recognition of the rights of
stakeholders
 Redressal of violation of their rights
 Access to organization’s information
 Free to communicate any concern
regarding unethical issues and their
right should not be compromised
 Effective corporate governance should
be complemented by effective
framework of insolvency
Stakeholders ‘CLAIMS’
 A stakeholder makes demands of an
organization.
 Some shareholders want to influence what
the organization does (those stakeholders
who want to affect) and the others are
concerned with the way they are affected
by the organization.
 Some stakeholders may not even know
that they have a claim against an
organization, this brings us to the issue of..
Direct Stakeholders Claims
 Direct stakeholder claims are made by
those with their own ‘voice’. 
 These claims are usually unambiguous,
and are made directly between the
stakeholder and the organization.
 Stakeholders making direct claims will
typically include:
Trade union, shareholders, employees,
customers, suppliers.
Indirect Stakeholders
Claims
Indirect claims are made by those
stakeholders unable to make the claim
directly because they are, for some reason,
inarticulate or ‘voiceless’.
• This does not invalidate their claim however.
• The claim of an indirect stakeholder must be
interpreted by someone else in order to be
expressed, and it is this interpretation that
makes indirect representation problematic.
The MENDELOW
FRAMEWORK
References
Google images
Wikipedia
Slideshare.net
acowtancy.com
Thank you

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