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Jack Welsh 25 Points of Management by Leadership

The document discusses Jack Welsh and 25 points of management by leadership. It defines trust as a positive expectation that another will not act opportunistically through words, actions, or decisions, and describes trust as a history-dependent process based on relevant but limited samples of experience and risk.
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0% found this document useful (0 votes)
34 views4 pages

Jack Welsh 25 Points of Management by Leadership

The document discusses Jack Welsh and 25 points of management by leadership. It defines trust as a positive expectation that another will not act opportunistically through words, actions, or decisions, and describes trust as a history-dependent process based on relevant but limited samples of experience and risk.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Jack Welsh

25 points of
Management by Leadership
Trust: The Foundation of Leadership
Trust
A positive expectation that
another will not—through
words, actions, or
decisions—act
opportunistically.
Trust is a history-
dependent process
(familiarity) based on
relevant but limited
samples of experience
(risk).
E X H I B I T 12–1
E X H I B I T 12–1
© 2005 Prentice Hall Inc. All rights
12–2
reserved.
12–3
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12–4

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