COMMUNICATION
BY: BEVERLY Q. CONCEPCION,LPT
Learning Objectives:
• define what communication is
• understand different dimensions of
communication
• discuss the elements of communication
What is COMMUNICATION?
“[Communication] is a systemic process in
which individuals interact with and through
symbols to create and interpret meanings.”
-Julia Wood, 2004
Key Takeaways from J. Wood:
1. Communication is a process, which means it is ongoing and
always changing.
2. Communication is systemic; that is it occurs within systems
of interrelated and interacting parts.
3. Communication is symbolic.
4. Communication involves meanings (literal meaning and
relationship level meaning)
Key Takeaways from J. Wood:
1. Communication is a process, which means it is ongoing and
always changing.
2. Communication is systemic; that is it occurs within systems
of interrelated and interacting parts.
3. Communication is symbolic.
4. Communication involves meanings (literal meaning and
relationship level meaning)
The process through which people use messages
to generate meanings within and across
“contexts,” “cultures,” “channels,” and “media.”
-Steven McCornack, 2014
The process through which people use messages
to generate meanings within and across
“contexts,” “cultures,” “channels,” and
“media.”
-Steven McCornack, 2014
Reminder:
MEANING RESIDES IN
PEOPLE, NOT IN WORDS.
ACTIVITY:
LET’S HAVE FUN AND PLAY!
DIMENSIONS of Communication
1. Verbal Communication
2. Nonverbal Communication
3. Oral Communication
4. Written Communication
5. Formal/Informal Communication
ELEMENTS of Communication
1. SENDER/ENCODER - the sender, also known as the
source, decides on the message to be sent, the best/most
effective way that it can be sent. All of this is done bearing the
receiver in mind. In a word, it is his/her job to conceptualize.
The sender may want to ask him/herself questions like: what
words will i use? Do I need signs or pictures?
2. MESSAGE – the information, ideas, or
thoughts conveyed by the speaker in words
or in actions
3. ENCODING- the process of
converting the message into words,
actions, or other forms that the receiver
understands
4. CHANNEL – the medium or the means, such
as personal, non-personal, verbal or nonverbal, in
which the encoded message is conveyed
5. DECODING – the process of interpreting
the encoded message of the speaker by the
receiver
6. RECEIVER – the recipient of the message,
or someone who decodes the message
7. FEEDBACK – the reactions,
responses, or information provided by the
receiver
8. CONTEXT – the environment
where communication takes place
9. BARRIER – the factors that
affect the flow of communication
ANY QUESTIONS???
Things to ponder on:
1. What would life and world be
without communication?
Things to ponder on:
2. Why is it important to
communicate effectively?
Thank you for listening.
See you all again next time!