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Understanding Six Sigma Quality Principles

The document discusses Six Sigma, a quality management strategy originally developed by Motorola to improve processes and minimize defects. It aims for 3.467 defects per million opportunities. Companies adopt Six Sigma to achieve world-class quality levels above industry averages. While implementation poses challenges like uneven discipline, the rewards include improved reliability, reduced defects, and organizational gains. The presentation covers what Six Sigma is, why companies use it, challenges, rewards, and quality tools involved.

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Rohit Rawat
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238 views11 pages

Understanding Six Sigma Quality Principles

The document discusses Six Sigma, a quality management strategy originally developed by Motorola to improve processes and minimize defects. It aims for 3.467 defects per million opportunities. Companies adopt Six Sigma to achieve world-class quality levels above industry averages. While implementation poses challenges like uneven discipline, the rewards include improved reliability, reduced defects, and organizational gains. The presentation covers what Six Sigma is, why companies use it, challenges, rewards, and quality tools involved.

Uploaded by

Rohit Rawat
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX or read online on Scribd

Six Sigma

Presented By
Rohit Rawat
Presentation Agenda

1. What is Six Sigma Quality?


2. Why would a company adopt Six Sigma?
3. What are the challenges?
4. What are the rewards?
What is Six Sigma Quality?

 Six Sigma is a business management


strategy originally developed by
Motorola, USA in 1981.
 Six Sigma seeks to improve the quality
of process outputs by identifying and
removing the causes of defects (errors)
and minimizing variability in
manufacturing and business processes.
CONT. . .

 Its numerical goal is 3.467 defects per


million opportunities.

 Its Strategies includes:


Measure
Analyze
Improve
Control
CONT…

 Uses concept of “belts” for levels of


competency in Six Sigma
implementation:
MBB = Master Black Belt
BB = Black Belt
GB = Green Belt
Why would a company adopt Six
Sigma?
 SIGMA DPMO CAPABILITY
 6 sigma 3.4 World Class
 5 sigma 230
 4 sigma 6200 Industry average
 3 sigma 67,000
 2 sigma 310,000 Noncompetitive
 1 sigma 700,000
What are the Challenges of
Six Sigma?
 Implementation tends to be uneven and lapses
occur frequently.
 Lack of discipline and accountability.
 Reliability of data from the field.
 Takes careful preparation and a commitment to
the foundational change.
What are the Rewards of
Six Sigma?
 Improved reliability and predictability of
software products and services.
 Increased value to the customers and
shareholders.
 Improvements in organizational morale.
 Increased marketplace viability.
 Organizational recognition.
 Significant reduction in defects.
Quality management tools and
methods used in Six Sigma
 Chi-square test of independence and fits
 Control chart
 Correlation
 Cost-benefit analysis
 CTQ tree
 Design of experiments
 Failure mode and effects analysis(FMEA)
 General linear model
SOME COMPANIES…..

 Bank of America
 LG Group
 Merrill Lynch
 PepsiCo
 Samsung Group
 Ford Motor Company
 General Electric
 General Dynamics
 Genpact
 GlaxoSmithKline
 HCL Technologies
THANK YOU……!!!!

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