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Essential Workplace Etiquette Guide

This document discusses workplace etiquette and how to foster positive relationships and productivity. It defines etiquette as rules for socially acceptable behavior. Maintaining proper etiquette avoids tensions, misunderstandings, and stress. Sensory reminders include keeping noise and scents respectful, and cleaning shared spaces. Boss-subordinate etiquette requires respecting the chain of command, keeping supervisors informed, and not taking criticism personally. Fostering a positive attitude, respect, compromise and teamwork helps individuals advance and creates a happy workplace.

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100% found this document useful (1 vote)
129 views12 pages

Essential Workplace Etiquette Guide

This document discusses workplace etiquette and how to foster positive relationships and productivity. It defines etiquette as rules for socially acceptable behavior. Maintaining proper etiquette avoids tensions, misunderstandings, and stress. Sensory reminders include keeping noise and scents respectful, and cleaning shared spaces. Boss-subordinate etiquette requires respecting the chain of command, keeping supervisors informed, and not taking criticism personally. Fostering a positive attitude, respect, compromise and teamwork helps individuals advance and creates a happy workplace.

Uploaded by

kmralokk
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd

WorkPlace Etiquette

By: Alok Kumar


Definition of Etiquette
• Etiquette - n: rules governing socially
acceptable behavior.
• The conduct or procedure prescribed by
authority to be observed in social or official
life.
• The practices and forms prescribed by
social convention or by authority.
The why’s of Etiquette?
• To avoid negative confrontation
• To avoid politics, i.e., in the office, on the
golf course, on the highway, traveling by
boat, flying in the air.
• To communicate effectively with an
opposing opinion of another person(s).
• To be organized and in a uniformed way.
Misunderstandings among co-workers
lead to workplace tension
Whether you work for a small non-profit organization, a
giant multi national corporation, or something in-
between, chances are you spend many hours a day in
close proximity to other people.
Workplace etiquette - why is so
important?

• Avoid work-place tension


• To avoid employee stress
• Avoid misunderstandings
• Employee job satisfaction
• Increase productivity
• Get the job done
• To make the workplace a happy, stress-free place
Sensory reminders of how to get along
in the workplace
Sound
• Monitor the volume of conversations
• Keep personal telephone conversations and emails to a
minimum
• Maintain privacy - keep all workplace conversations
professional
• Avoid interruptions
• DON’T GOSSIP!
Sensory reminders of how to get along in
the workplace
Scent
• Be sensitive to scents and smells surrounding you, i.e.
perfumes, cologne
• If eating at your desk avoid eating foods strong in smells
and aromas - can become unpleasant
Sight
• Keep your personal workspace clean and neat at all
times
• Use shared areas with respect and courtesy - clean up
after yourself
Boss and subordinate Etiquettes
• Wait for your boss to establish your working relationship, be it formal,
informal, or friendly. He/she may call you by your first name, but the straw in
his/her shirt may get ruffled if you address him/her by his/her first name or
use his initials, until he/her himself/herself suggests it.

• Keep your boss informed. He/she will be updated on all matters relating to
his/her department. It will clue in your superior as to your thinking your
process and working procedures, since your progress and advancement
depend to a large degree on his/her judgment of you.

• Consult your immediate superior before making any departmental/ or


corporate commitments.
• Respect your boss’s working time. Don't interrupt with constant questions.
He/she has business problems of his/her own to cope with. Make the list of
points to be discussed and then meet with him/her as the time permits.
Cont…
• Observe the chain of command. Never go to your boss’s head. This is
both business tactics and bad business manners.
• If your superior criticizes you for a mistake, you have made, don’t
take it personally, however rough he/she may be about it.
• If the criticism is unjustified, swallow your indignation. Try not to
blurt out “It was Alok’s mistake.” Blame shifting will reflect
unfavourably on your character in your boss’s judgment.
• You may disagree with your boss on certain issues. If he/she doesn’t
accepts your recommendations don’t harp on the subject. There are
certain individuals who constitutionally regard as wrong another
person’s way of handling a problem simply because It is not their way
of dealing with it.
Getting to the top!
• Positive attitude
• Willingness to help
• Mutual respect
• Compromise
• Punctuality
• Professional dress
• Respect for others opinions
• Teamwork
Key Elements to a productive, happy
workplace!
The three B’s:
• Be Kind
• Be Courteous
• Be Respectful
Thank You and all the best

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