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Complete Otc Cycle in Sap SD (Sales & Distribution)

The document discusses the importance of optimizing the order-to-cash (OTC) cycle in SAP SD. A faster OTC cycle improves the customer experience, increases margins by reducing time to market products and services, retains existing customers and attracts new ones. Regular reviews of orders and the order management system help resolve issues quickly and reduce lead times.

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0% found this document useful (0 votes)
604 views9 pages

Complete Otc Cycle in Sap SD (Sales & Distribution)

The document discusses the importance of optimizing the order-to-cash (OTC) cycle in SAP SD. A faster OTC cycle improves the customer experience, increases margins by reducing time to market products and services, retains existing customers and attracts new ones. Regular reviews of orders and the order management system help resolve issues quickly and reduce lead times.

Uploaded by

saurabhkmr25
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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COMPLETE OTC CYCLE IN

SAP SD (SALES &


DISTRIBUTION)
FINDINGS & ANALYSIS
OTC cycle determine how quickly an order from customer is
translated into cash in the bank
It determines the customer experience and perception of

the service provider


Reduce time to market the product and services and

Improve their margins


Retain existing customers and attract new ones
Creation of Business reporting to track the progress of the

orders and reduce no. of orders with incomplete


information
Regular joint reviews with Clients and their suppliers helped

in quicker resolutions of issues of orders through the cycle


Regular check of OMS to reduce Lead Time
CONCLUSION
Key to Order Management is the ability to
fulfill the orders in time as this has a direct
bearing on the revenue or cash flow and
hence the bottom line of any organization.

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