COMPLETE OTC CYCLE IN
SAP SD (SALES &
DISTRIBUTION)
FINDINGS & ANALYSIS
OTC cycle determine how quickly an order from customer is
translated into cash in the bank
It determines the customer experience and perception of
the service provider
Reduce time to market the product and services and
Improve their margins
Retain existing customers and attract new ones
Creation of Business reporting to track the progress of the
orders and reduce no. of orders with incomplete
information
Regular joint reviews with Clients and their suppliers helped
in quicker resolutions of issues of orders through the cycle
Regular check of OMS to reduce Lead Time
CONCLUSION
Key to Order Management is the ability to
fulfill the orders in time as this has a direct
bearing on the revenue or cash flow and
hence the bottom line of any organization.