Which one of these is computer software?

1. Monitor
2. Windows
3. System case

4- Scanner

Which one of these is computer software?

1. Monitor
2. Windows
3. System case

4- Scanner

Which one of these is application software?

1. Graphics card
2. Word processing
3. Central Processing Unit (CPU)

4. Hard Disk

Which one of these is application software?

1. Graphics card
2. Word processing
3. Central Processing Unit (CPU)

4. Hard Disk

Which of these computer types is the fastest

?at performing computer calculation

Which of these computer types is the fastest

?at performing computer calculation

?Which of these computer types is the most powerful

?Which of these computer types is the most powerful

Which one of the following statement

is true about ROM (read-only memory):

1) It is wiped clean when you switch off the computer.

2) It stores the computers operating system.

3) It cannot be modified by the user.
4) It is loaded from your hard disk when you switch on the
computer.

Which one of the following statement

is true about ROM (read-only memory):

1) It is wiped clean when you switch off the computer.

2) It stores the computers operating system.

3) It cannot be modified by the user.
4) It is loaded from your hard disk when you switch on the
computer.

10

Which one of these types of computer

memory is permanent and unchanging?

1. Random Access Memory.

2. Working Memory.
3. Virtual Memory.
4. Read-Only Memory

11

Which one of these types of computer

memory is permanent and unchanging?

1. Random Access Memory.

2. Working Memory.
3. Virtual Memory.
4. Read-Only Memory

12

Drag each of statement to below the type

of the computer memory it describes.

13

Drag each of statement to below the

type of the computer memory it describes.

14

:the speed of a computer CPU can be measured in

1. Megabytes - Gigabytes
2. Megahertz - Gigahertz
3. Megawatts - Gigawatts
4. Megacycles - Giga cycles

15

:the speed of a computer CPU can be measured in

1. Megabytes - Gigabytes
2. Megahertz - Gigahertz
3. Megawatts - Gigawatts
4. Megacycles - Giga cycles

16

Which of the following best describes a graphical user

:interface (GUI)
1. Using windows, a mouse and icons
to operate a PC.
2. Visual online help provided with a
software application.
3. Software designed to produce
technical diagrams.
4. Using a series of typed commands
to operate a PC.

17

Which of the following best describes a graphical user

:interface (GUI)
1. Using windows, a mouse and icons
to operate a PC.
2. Visual online help provided with a
software application.
3. Software designed to produce
technical diagrams.
4. Using a series of typed commands
to operate a PC.

18

Which of the following best describes a graphical user

:interface (GUI)

1. A graphics package for technical illustration.

2. Typing in commands to operate a PC.
3. A system using windows, pointer and icons
to operate a computer.
4. Providing graphical online help to assist a
computer user.

19

Which of the following best describes a graphical user

:interface (GUI)

1. A graphics package for technical illustration.

2. Typing in commands to operate a PC.
3. A system using windows, pointer and icons
to operate a computer.
4. Providing graphical online help to assist a
computer user.

20

Sort these units of data by increasing order of size

21

Sort these units of data by increasing order of size

Tera byte

Byte
22

Kilo byte

Mega byte

Giga byte

Use click and drag to sort these unit of data by size, with the LARGEST
stored at the bottom. If necessary you can click on a label to
restore it to its original position

23

Use click and drag to sort these unit of data by size, with the LARGEST
stored at the bottom. If necessary you can click on a label to
restore it to its original position

Bit
Byte
Kilo byte
Mega byte
Giga byte

24

Which one of these statements about

formatting computer storage media is
true?
1. Disks are automatically formatted when you
save a file.
2. A used floppy disk cannot be reformatted.
3. Unformatted disks need operating system
data written to them before they can store
files.
4. A full format does not erase data your disk.

25

Which one of these statements about

formatting computer storage media is
true?
1. Disks are automatically formatted when you
save a file.
2. A used floppy disk cannot be reformatted.
3. Unformatted disks need operating system
data written to them before they can store
files.
4. A full format does not erase data your disk.

26

Which one of these statements about

formatting computer storage media is
true?
1. All operating systems format disks in the
same way.
2. You cant format a disk if its been formatted
already.
3. A pre-formatted disk can be used
immediately to store data.
4. You should regularly format floppy disks.

27

Which one of these statements about

formatting computer storage media is
true?
1. All operating systems format disks in the
same way.
2. You cant format a disk if its been formatted
already.
3. A pre-formatted disk can be used
immediately to store data.
4. You should regularly format floppy disks.

28

Drag these statements into the correct boxes:

29

Drag these statements into the correct boxes:

30

Which one of these stages of software

development is the first to be completed

1.
2.
3.
4.

31

Design
Analysis
Programming
Testing

Which one of these stages of software

development is the first to be completed

1.
2.
3.
4.

32

Design
Analysis
Programming
Testing

Which one of these stages of software

development is the last to be completed

1.
2.
3.
4.

33

Design
Analysis
Programming
Testing

Which one of these stages of software

development is the last to be completed

1.
2.
3.
4.

34

Design
Analysis
Programming
Testing

Drag each of the stage of development into

logical order

35

Drag each of the stage of development into

logical order

analysis
analysis

36

design
design

programming
programming

testing
testing

Which two of the following have a significant

influence on the speed at which a computer
performs?

1. Installing new application.

2. Clearing all the unwanted files off a hard
disk.
3. Installing a smaller monitor.
4. Increasing the amount of RAM.
5. Adding a CD-ROM drive

37

Which two of the following have a significant

influence on the speed at which a computer
performs?

1. Installing new application.

2. Clearing all the unwanted files off a hard
disk.
3. Installing a smaller monitor.
4. Increasing the amount of RAM.
5. Adding a CD-ROM drive

38

Which one of the following does not influence

the performance of a computer?

1. The amount of free space on the PCs hard

disk.
2. The amount of main memory (RAM) that is
installed.
3. The used of a trackball rather than a mouse.
4. The type of graphics card that is installed.

39

Which one of the following does not influence

the performance of a computer?

1. The amount of free space on the PCs hard

disk.
2. The amount of main memory (RAM) that is
installed.
3. The used of a trackball rather than a mouse.
4. The type of graphics card that is installed.

40

Which two of the following devices can be used to

input data to a computer?

41

Which two of the following devices can be used to

input data to a computer?

42

Which one of the following devices can be used to

output data to a computer?

43

Which one of the following devices can be used to

output data to a computer?

44

Which one of the following devices can be used to

output and input data

45

Which one of the following devices can be used to

output and input data

46

Drag each graphic into the box containing its description.

If necessary you can click on a label to restore it to its
original position.

47

Drag each graphic into the box containing its description.

If necessary you can click on a label to restore it to its
original position.

48

Match each media type to the backup situation for which it

is most appropriate. If necessary you can click on a label
to restore it to its original position.

49

Match each media type to the backup situation for which it

is most appropriate. If necessary you can click on a label
to restore it to its original position.

50

Match each media type to the backup situation for

which it is most appropriate.

51

Match each media type to the backup situation for

which it is most appropriate.

52

Which one of these types of storage provides the

fastest access to data?

53

Which one of these types of storage provides the

fastest access to data?

54

Which two of these are operating

systems?
1.
2.
3.
4.
5.

55

Linux
Mac OS
Outlook
Internet Explorer
Google

Which two of these are operating

systems?
1.
2.
3.
4.
5.

56

Linux
Mac OS
Outlook
Internet Explorer
Google

Which two of these are operating systems?

1.
2.
3.
4.
5.

57

Windows
Netscape Navigator
Yahoo!
Linux
Outlook

Which two of these are operating systems?

1.
2.
3.
4.
5.

58

Windows
Netscape Navigator
Yahoo!
Linux
Outlook

Which one of the statements correctly completes the

following sentence?
:A computers operating system

1. is the last program to load when you start

the computer.
2. does not control devices connected to the
PC.
3. is not necessary on high-powered personal
computers.
4. instructs the screen to display data entered
with the keyboard.

59

Which one of the statements correctly completes the

following sentence?
:A computers operating system

1. is the last program to load when you start

the computer.
2. does not control devices connected to the
PC.
3. is not necessary on high-powered personal
computers.
4. instructs the screen to display data entered
with the keyboard.

60

Which one of the statements correctly completes the

following sentence?
:A computers operating system

1. does not control devices such as printers

that are connected to the PC.
2. is the hardware the computer uses to run
software.
3. is not necessary on some very powerful
personal computers.
4. enable ALL the other programs to run.

61

Which one of the statements correctly completes the

following sentence?
:A computers operating system

1. does not control devices such as printers

that are connected to the PC.
2. is the hardware the computer uses to run
software.
3. is not necessary on some very powerful
personal computers.
4. enable ALL the other programs to run.

62

Which of the following enable a computer to run

applications?

1.
2.
3.
4.

63

Word Processing Software

Operating System Software
Database Software
Desktop Publishing Software

Which of the following enable a computer to run

applications?

1.
2.
3.
4.

64

Word Processing Software

Operating System Software
Database Software
Desktop Publishing Software

Which one of the statements about computer

applications is true?

1. The same version of an application will work

on any type of computer.
2. The control devices such as printers and
scanners that are attached to the PC.
3. They enable users to carry out specific tasks
word Processing.
4. They are the only programs that you need to
use a PC.

65

Which one of the statements about computer

applications is true?

1. The same version of an application will work

on any type of computer.
2. The control devices such as printers and
scanners that are attached to the PC.
3. They enable users to carry out specific tasks
word Processing.
4. They are the only programs that you need to
use a PC.

66

Drag each description into the appropriate

box:

67

Drag each description into the appropriate

box:

68

Drag each description into the appropriate box:

69

Drag each description into the appropriate box:

70

Drag each description into the appropriate box:

71

Drag each description into the appropriate box:

72

Drag each description into the appropriate box:

73

Drag each description into the appropriate box:

74

Which one of these statements about the speed

?of connecting to the Internet is true

1) Data transfer is slower with digital line

than with analog line.
2) The processor speed of the computer
affects the speed of data transfer on the
Internet.
3) A 14.4Kbps modem transfers data more
slowly than a 56.6Kbps modem.
4) The speed of data transfer does not vary
significantly with the time of day.

75

Which one of these statements about the speed

?of connecting to the Internet is true

1) Data transfer is slower with digital line

than with analog line.
2) The processor speed of the computer
affects the speed of data transfer on the
Internet.
3) A 14.4Kbps modem transfers data more
slowly than a 56.6Kbps modem.
4) The speed of data transfer does not vary
significantly with the time of day.

76

Which
of these is the type of network that links
1. one
LAN
?computers in a single site or location

2. Internet
3. PSTN
4. WAN

77

Which
of these is the type of network that links
1. one
LAN
?computers in a single site or location

2. Internet
3. PSTN
4. WAN

78

1. LAN
2. Ethernet
Which one of these is the type of network that links
3. PSTN
?computers
in different cities or countries
4. WAN

79

1. LAN
2. Ethernet
Which one of these is the type of network that links
3. PSTN
?computers
in different cities or countries
4. WAN

80

1. Application cannot be shared over a LAN.

2. Authorized users can access and data stored
anywhere on a LAN.
3. Telecommunications services cannot be shared
Which two statement about Local Area Network
over
LAN.
?(LANs)
areatrue
4. Large data files can be transferred computers
using a LAN.
5 . It is impossible for users of a LAN to share
printers.

81

1. Application cannot be shared over a LAN.

2. Authorized users can access and data stored
anywhere on a LAN.
3. Telecommunications services cannot be shared
Which two statement about Local Area Network
over
LAN.
?(LANs)
areatrue
4. Large data files can be transferred computers
using a LAN.
5 . It is impossible for users of a LAN to share
printers.

82

Which one of the following is digital line, used for

both voice and data?

1.
2.
3.
4.

83

ISDN
FTP
PSTN
HTTP

Which one of the following is digital line, used for

both voice and data?

1.
2.
3.
4.

84

ISDN
FTP
PSTN
HTTP

Which one of the following statements applies to

PSTN?

1. A network designed to transmit highspeed digital data.

2. Its the internet email system
3. Its a form of satellite communication

4. The public analog telephone

network

85

Which one of the following statements applies to

PSTN?

1. A network designed to transmit highspeed digital data.

2. Its the internet email system
3. Its a form of satellite communication

4. The public analog telephone

network

86

The term ADSL stands for:

1.
2.
3.
4.

87

Anonymous Digital Service Line.

Asymmetric Digital Subscriber Line.
Analog Display Services Line.
Advanced Data Service Link.

The term ADSL stands for:

1.
2.
3.
4.

88

Anonymous Digital Service Line.

Asymmetric Digital Subscriber Line.
Analog Display Services Line.
Advanced Data Service Link.

1.
2.
3.
4.

89

The device that links computers to telephone

networks by converting digital and analog
signals is called a:

Transcoder
Digitiser
Modem
Translator Unit

1.
2.
3.
4.

90

The device that links computers to telephone

networks by converting digital and analog
signals is called a:

Transcoder
Digitiser
Modem
Translator Unit

Computer workgroup enable which three of

these resources to be shared by multiple users
at the same time?

91

Computer workgroup enable which three of

these resources to be shared by multiple users
at the same time?

92

Computer workgroup enable which three of

these resources to be shared by multiple users
at the same time?

93

Computer workgroup enable which three of

these resources to be shared by multiple users
at the same time?

94

Which one of the following statement best describes

the Internet?

1. An internal network, using e-mail and

Web, within a single organization.
2. A global network of computers providing
services such as e-mail
3. A network that is shared between more
than one organization
4. A world-wide collection of computer files
connected by links.

95

Which one of the following statement best describes

the Internet?

1. An internal network, using e-mail and

Web, within a single organization.
2. A global network of computers providing
services such as e-mail
3. A network that is shared between more
than one organization
4. A world-wide collection of computer files
connected by links.

96

Which one of these statements about the Internet is

false?

1. It enable computer with different

operating systems to exchange data.
2. It is not controlled by any single
organisation.
3. You need a license to publish material on
the internet.

4 . It allows computers to share data over

large distances.
97

Which one of these statements about the Internet is

false?

1. It enable computer with different

operating systems to exchange data.
2. It is not controlled by any single
organisation.
3. You need a license to publish material on
the internet.

4 . It allows computers to share data over

large distances.
98

The Internet is the name that is given to:

1. The physical equipment used to connect
computer systems all over the world.
2. All the linked document that are held on a
global network of computer systems.
3. Linked computer systems that form a
vast global network.
4. The dedicated telephone lines that
permanently connect commercial
networks on distant sites
99

The Internet is the name that is given to:

1. The physical equipment used to connect
computer systems all over the world.
2. All the linked document that are held on a
global network of computer systems.
3. Linked computer systems that form a
vast global network.
4. The dedicated telephone lines that
permanently connect commercial
networks on distant sites
100

Which one of these statements about connecting to

the Internet is true?

1. ISP stand for Internet Service provider

2. The Internet can only be used to connect
with the same ISP
3. You must have a modem to connect to
the Internet

4. You must have a telephone line connect

to

101

the Internet

Which one of these statements about connecting to

the Internet is true?

1. ISP stand for Internet Service provider

2. The Internet can only be used to connect
with the same ISP
3. You must have a modem to connect to
the Internet

4. You must have a telephone line connect

to

102

the Internet

The World Wide Web is the name that is given to

1. All the linked documents that are held on

a global network of computer systems
2. The world-wide e-mail system
3. The cables and communications
satellites that connect computer systems
all over the world
4. The organisation that regulates the
Internet

103

The World Wide Web is the name that is given to

1. All the linked documents that are held on

a global network of computer systems
2. The world-wide e-mail system
3. The cables and communications
satellites that connect computer systems
all over the world
4. The organisation that regulates the
Internet

104

Which one of the following best describes an

intranet?

1. A network which can only be accessed

using an ISP
2. A world-wide collection of computer files
connected by links
3. A network, using e-mail and web, within a
single organisation
4. A network that is shared between more
than one organisation

105

Which one of the following best describes an

intranet?

1. A network which can only be accessed

using an ISP
2. A world-wide collection of computer files
connected by links
3. A network, using e-mail and web, within a
single organisation
4. A network that is shared between more
than one organisation

106

Which one of the following statements best describes

an intranet?

1. A network that is shared between more

than one organisation
2. A network of computers, accessible to
everyone
3. A world-wide collection of computer files
connected by links
4 . A internal network, using e-mail and web,
within a single organisation

107

Which one of the following statements best describes

an intranet?

1. A network that is shared between more

than one organisation
2. A network of computers, accessible to
everyone
3. A world-wide collection of computer files
connected by links
4 . A internal network, using e-mail and web,
within a single organisation

108

Which of the following statements best

describes an extranet?

1. A network using web and e-mail to

share data between organisations
2. An extra-fast intranet within a single
organisation
3. A very large intranet used by the
general public
4. A network used to share data within a
single organisation

109

Which of the following statements best

describes an extranet?

1. A network using web and e-mail to

share data between organisations
2. An extra-fast intranet within a single
organisation
3. A very large intranet used by the
general public
4. A network used to share data within a
single organisation

110

Which one of the following descriptions of an

extranet is true?

1. A world-wide collection of files connect

ed by links
2. A very large intranet within an
organization
3. An extra-fast intranet for web and e-mail
4. Shares data between two or more
organizations

111

Which one of the following descriptions of an

extranet is true?

1. A world-wide collection of files connect

ed by links
2. A very large intranet within an
organization
3. An extra-fast intranet for web and e-mail
4. Shares data between two or more
organizations

112

drag two of the statements that describe the

world wide web into the box

113

drag two of the statements that describe the

world wide web into the box

114

drag just the two statements that describe the

Internet into the box

115

drag just the two statements that describe the

Internet into the box

116

large-scale computer applications are

increasingly used in business

117

large-scale computer applications are

increasingly used in business

118

large-scale computer applications are

increasingly used in business

119

large-scale computer applications are

increasingly used in business

120

large-scale computer applications are

increasingly used in government

121

large-scale computer applications are

increasingly used in government

122

large-scale computer applications are

increasingly used in government

123

large-scale computer applications are

increasingly used in government

124

For which one of these tasks would a computerized

solution be more appropriate?

1.
2.
3.
4.

125

Calculating payroll for staff

Solving staff relations
Motivating staff
Selecting new staff Calculating payroll
for staff

For which one of these tasks would a computerized

solution be more appropriate?

1.
2.
3.
4.

126

Calculating payroll for staff

Solving staff relations
Motivating staff
Selecting new staff Calculating payroll
for staff

For which two of these tasks would a computerized

solution be most appropriate?

1.
2.
3.
4.
5.

127

Assessing employee performance

Enforcing rules and regulations
Generating invoices
Carrying out stock control
Providing a customer support helpline

For which two of these tasks would a computerized

solution be most appropriate?

1.
2.
3.
4.

Assessing employee performance

Enforcing rules and regulations
Generating invoices()
Carrying out stock control

5. Providing a customer support helpline

128

Drag the two statement that show why computers can

be useful into the graphic computer screen

129

Drag the two statement that show why computers can

be useful into the graphic computer screen

130

For which two of these tasks would people be more

appropriate than computers?

1.
2.
3.
4.
5.

131

Calculating payroll for staff

Motivating staff
Storing a list of staff contact details
Providing a customer support helpline
Maintaining a list of every item in the
companys inventory of goods

For which two of these tasks would people be more

appropriate than computers?

1.
2.
3.
4.
5.

132

Calculating payroll for staff

Motivating staff
Storing a list of staff contact details
Providing a customer support helpline
Maintaining a list of every item in the
companys inventory of goods

1.
2.
3.
4.
5.

133

For which two of the following tasks in hospitals

and healthcare would large-scale computer
applications be most appropriate?

Establishing bed availability

Providing information to relatives
Informing a patient of a diagnosis
Treating mental health issues
Tracking patient medical history

For which two of the following tasks in hospitals

and healthcare would large-scale computer
applications be most appropriate?

1. Establishing bed availability( )

2. Providing information to relatives(
)
3. Informing a patient of a diagnosis(
)
4. Treating mental health issues(
)
5. Tracking patient medical history(
)
134

For which two of the following tasks in hospitals and

healthcare would large-scale computer applications be
most appropriate?

1.
2.
3.
4.
5.

135

Bereavement counselling
Tracking treatment costs
Informing a patient of a diagnosis
Providing a medical database
Treating mental health issues

For which two of the following tasks in hospitals and

healthcare would large-scale computer applications be
most appropriate?

1.
2.
3.
4.
5.

136

Bereavement counselling
Tracking treatment costs
Informing a patient of a diagnosis
Providing a medical database
Treating mental health issues

Which of the following are examples of large-scale

application of computer in education?

137

Which of the following are examples of large-scale

application of computer in education?

138

Three of the following are examples of computer

uses in education.

139

Three of the following are examples of computer

uses in education.

140

What is the meaning of the letter e in the

e-mail?
1. word
Express
2. Electric
3. Electronic
4. Efficient

141

What is the meaning of the letter e in the

e-mail?
1. word
Express
2. Electric
3. Electronic
4. Efficient

142

1.
2.
3.
4.

143

Which one of the following activities is

best suited for e-mail?
Performing calculations
Sharing very large video files, such as
movie trailers
Sharing files between workers at different
locations
Transmitting credit card details

1.
2.
3.
4.

144

Which one of the following activities is

best suited for e-mail?
Performing calculations
Sharing very large video files, such as
movie trailers
Sharing files between workers at different
locations
Transmitting credit card details

E-commerce is the term used to describe

that: to carry out its work
1. business
Uses computer
2. Is carried out using electronic funds
transfer
3. Involves the import and export of
electronic equipment
4. Buys or sells good and services online

145

E-commerce is the term used to describe

that: to carry out its work
1. business
Uses computer
2. Is carried out using electronic funds
transfer
3. Involves the import and export of
electronic equipment
4. Buys or sells goods and services online

146

1.
2.
3.
4.

147

Which one of the following statement

about the use of e-commerce is true?
An Internet connection is optional for ecommerce
Transactions can occur anywhere in the
world
Customers can only pay by e-mailing
credit card details
Customers give up the right to return
unsatisfactory goods

1.
2.
3.
4.

148

Which one of the following statement

about the use of e-commerce is true?
An Internet connection is optional for ecommerce
Transactions can occur anywhere in the
world
Customers can only pay by e-mailing
credit card details
Customers give up the right to return
unsatisfactory goods

Which one of the following statements

about the use of teleworking is true?

1. Requires less use of

communications equipment
2. Increases commuting costs
3. Makes it harder to socially interact
with team members
4. Reduces flexibility of working
hours
149

Which one of the following statements

about the use of teleworking is true?

1. Requires less use of

communications equipment
2. Increases commuting costs
3. Makes it harder to socially interact
with team members
4. Reduces flexibility of working
hours
150

1.
2.
3.
4.

151

Which one of the following options

describes the effects of teleworking?
Reduced cost of equipment
Harder to socially interact with team
members
Greater use of transport
Inflexible working hours

1.
2.
3.
4.

152

Which one of the following options

describes the effects of teleworking?
Reduced cost of equipment
Harder to socially interact with team
members
Greater use of transport
Inflexible working hours

Which one of the following statements

abouthuman
teleworking
is true?
1. More
contact
with the team
2. Increased company space requirement
3. Greater ability to focus on one task
4. Inflexible schedules More human contact
with the team

153

Which one of the following statements

abouthuman
teleworking
is true?
1. More
contact
with the team
2. Increased company space requirement
3. Greater ability to focus on one task
4. Inflexible schedules More human contact
with the team

154

Which two of the following statements

true?
1. about
Initial purchasing
shipping of online
goods are
is free
2. The supplier covers the cost of returning
goods
3. The consumer rights of the suppliers
country apply.
4. Its more difficult to return goods
purchased online than goods bought in a
shop.

155

Which two of the following statements

true?
1. about
Initial purchasing
shipping of online
goods are
is free
2. The supplier covers the cost of returning
goods
3. The consumer rights of the suppliers
country apply.
4. Its more difficult to return goods
purchased online than goods bought in a
shop.

156

Which one of the following statements

about purchasing online is true?
1. Purchases are only processed during
business hours.
2. Shipping of purchases is normally free.
3. The consumer rights of your country
apply.
4. You are at risk from insecure payment
methods. Purchases are only processed
during business hours.

157

Which one of the following statements

about purchasing online is true?
1. Purchases are only processed during
business hours.
2. Shipping of purchases is normally free.
3. The consumer rights of your country
apply.
4. You are at risk from insecure payment
methods.

158

1.
2.
3.
4.
5.

159

Which two of the following statements

about purchasing online are true?
The consumer rights of the suppliers
country apply.
E-commerce offers access to goods
around the clock.
The supplier covers the cost of shipping.
All e-commerce transactions are safe
The supplier covers the cost of returning
goods.

1.
2.
3.
4.
5.

160

Which two of the following statements

about purchasing online are true?
The consumer rights of the suppliers
country apply.
E-commerce offers access to goods
around the clock.
The supplier covers the cost of shipping.
All e-commerce transactions are safe
The supplier covers the cost of returning
goods.

Which one of the following contributes to a

goodworking environment for a computer
operator?

1. locating the PC close the printer.

2. Elbow and wrist support.
3. High level contrast between the screen
brightness and other lighting.
4. Direct light shining on the monitor.

161

Which one of the following contributes to a

goodworking environment for a computer
operator?

1. locating the PC close the printer.

2. Elbow and wrist support.
3. High level contrast between the screen
brightness and other lighting.
4. Direct light shining on the monitor.

162

Which two of the following help to create a good

environment for
computer users?
1. working
Bright fluorescent
lighting.

2.
3.
4.
5.

163

Use a mouse mat with wrist support.

Turning up screen contrast.
Use of a monitor filter to reduce glare.
Sitting as close as possible to the
monitor.

Which two of the following help to create a good

environment for
computer users?
1. working
Bright fluorescent
lighting.

2.
3.
4.
5.

164

Use a mouse mat with wrist support.

Turning up screen contrast.
Use of a monitor filter to reduce glare.
Sitting as close as possible to the
monitor.

Which two of the following contribute to a good

?working environment for a computer operator

1. A good level of ventilation in the room

2. Plenty of free desk space in which to
move the mouse
3. The keyboard positioned close to the
front edge of the desk
4. Very strong artificial lighting
5. Taking frequent break from the screen

165

Which two of the following contribute to a good

?working environment for a computer operator

1. A good level of ventilation in the room

2. Plenty of free desk space in which to
move the mouse
3. The keyboard positioned close to the
front edge of the desk
4. Very strong artificial lighting
5. Taking frequent break from the screen

166

Which two of the following contribute () to a

good working environment for a computer
1. operator?
Use of monitor filter to reduce glare

2. Sitting as close as possible to the

monitor
3. A good level of ventilation in the room
4. Plenty desk space in which to move the
mouse
5. The keyboard positioned close to the
edge of the desk
167

Which two of the following contribute () to a

good working environment for a computer
1. operator?
Use of monitor filter to reduce glare

2. Sitting as close as possible to the

monitor
3. A good level of ventilation in the room
4. Plenty desk space in which to move the
mouse
5. The keyboard positioned close to the
edge of the desk
168

1.
2.
3.
4.

169

You can reduce the risk of repetitive

strain injury by one of the following
using an adjustable chair.
actions:
Sitting with your feet firmly on the
ground.
Using an anti-glare screen.
Taking frequent breaks from your work.
using an adjustable chair.

1.
2.
3.
4.

170

You can reduce the risk of repetitive

strain injury by one of the following
using an adjustable chair.
actions:
Sitting with your feet firmly on the
ground.
Using an anti-glare screen.
Taking frequent breaks from your work.

1.
2.
3.
4.

171

You can reduce the risk of eye-strain by

one of the following actions:
using the brightest possible screen
setting.
Setting the screen facing the window.
Sitting approximately 12 from your
monitor.
Having your eyes level with the top of
your monitor.

1.
2.
3.
4.

172

You can reduce the risk of eye-strain by

one of the following actions:
using the brightest possible screen
setting.
Setting the screen facing the window.
Sitting approximately 12 from your
monitor.
Having your eyes level with the top of
your monitor.

1.
2.
3.
4.

173

You can reduce the risk of eye-strain by

Increase
screen
and room
one
of thebetween
following
actions:
lighting
Using an anti-glare filter on your monitor
Reducing your monitors colour depth
setting
Positioning the screen with a window
behind it

1.
2.
3.
4.

174

You can reduce the risk of eye-strain by

Increase
screen
and room
one
of thebetween
following
actions:
lighting
Using an anti-glare filter on your monitor
Reducing your monitors colour depth
setting
Positioning the screen with a window
behind it

You can reduce the risk of neck, back and shoulder

by one
of the following
[Link],
Using
a larger
monitor actions:
with sharper

resolution
2. Using a wireless mouse
3. Keeping the keyboard close to the front
of the desk
4. Using a fully adjustable operators chair

175

[Link]
Using
a
larger
monitor
with
sharper
can reduce the risk of neck, back and shoulder
resolution
pain,
by one of the following actions:
2. Using a wireless mouse
3. Keeping the keyboard close to the front
of the desk
4. Using a fully adjustable operators chair

176

of the following
statement
about
1. Which
Faultyoncables
should be
repaired
using
safety precautions when using computers is
insulating tape
true?
2. You should shut down your PC by
unplugging it from the electricity supply
3. There is no safe way to run cables across
open areas
4. More than one computer should not use
the same power socket

177

of the following
statement
about
1. Which
Faultyoncables
should be
repaired
using
safety precautions when using computers is
insulating tape
true?
2. You should shut down your PC by
unplugging it from the electricity supply
3. There is no safe way to run cables across
open areas
4. More than one computer should not use
the same power socket

178

one of
these
actions
demonstrates
1. Which
Installing
too
much
software
on a poor
health and safety practice?
computer
2. Leaving power cable unsecured
3. Turning off the power without first
shutting down the PC
4. Running several applications at the same
time

179

one of
these
actions
demonstrates
1. Which
Installing
too
much
software
on a poor
health and safety practice?
computer
2. Leaving power cable unsecured
3. Turning off the power without first
shutting down the PC
4. Running several applications at the same
time

180

Which one of these actions demonstrates poor

health and safety practice in the use of
computer?

1. Touching internal parts of the PC

2. Running several applications at the same
time
3. Only using a single power socket for
each PC
4. Using out-of-date software

181

Which one of these actions demonstrates poor

health and safety practice in the use of
computer?

1. Touching internal parts of the PC

2. Running several applications at the
same time
3. Only using a single power socket for
each PC
4. Using out-of-date software

182

Which statement about computers and

?environment is true
1. Running an animated screensaver saves
power
2. Printer toner cartridges can be recycled
3. You cant recycle paper from a laser
printer
4. Laptops on standby use more electricity
than when running normallyRunning an
animated screensaver saves power

183

Which statement about computers and

?environment is true
1. Running an animated screensaver saves
power
2. Printer toner cartridges can be recycled
3. You cant recycle paper from a laser
printer
4. Laptops on standby use more electricity
than when running normally

184

1.
2.
3.
4.

185

Which statement about computers and

environment is true?
You cant recycle paper from an inkjet
printer
Using an animated screensaver saves
power
If a PC to be left on, you wont save
energy by switching off the monitor
Laptops on standby use less electricity
than when running normally

1.
2.
3.
4.

186

Which statement about computers and

environment is true?
You cant recycle paper from an inkjet
printer
Using an animated screensaver saves
power
If a PC to be left on, you wont save
energy by switching off the monitor
Laptops on standby use less electricity
than when running normally

Electronic document help to save paper, while

other documents are best printed out.

187

Electronic document help to save paper, while

other documents are best printed out.

188

Electronic document help to save paper, while

other documents are best printed out.

189

Electronic document help to save paper, while

other documents are best printed out.

190

Electronic document help to save paper, while

other documents are best printed out.

191

Electronic document help to save paper, while

other documents are best printed out.

192

1.
2.
3.
4.
5.
193

Which two of the following statements

about password are true?
You should use the same password for
everything
You should write down your password and
keep it in a convenient place
Password should contain both letters and
number
Once you create a password, you cant
change it
A password should be know only to the
user

1.
2.
3.
4.
5.
194

Which two of the following statements

about password are true?
You should use the same password for
everything
You should write down your password and
keep it in a convenient place
Password should contain both letters and
number
Once you create a password, you cant
change it
A password should be know only to the
user

Drag each of the statements about user

IDs and password to relevant box:

195

Drag each of the statements about user

IDs and password to relevant box:

196

Which one of these statements describes

?computer
1. Movingbackup
all your old computer files from
hard disk onto disks or magnetic tape
2. Copying your computer files onto a
separate storage device
3. Using the previous version of a computer
file
4. Saving your files each time that you
finish working on them

197

Which one of these statements describes

?computer
1. Movingbackup
all your old computer files from
hard disk onto disks or magnetic tape
2. Copying your computer files onto a
separate storage device
3. Using the previous version of a computer
file
4. Saving your files each time that you
finish working on them

198

Which one of these statements describes

?computer
backup
1. Reverting
to the previously saved version

of an electronic file
2. Keeping a copy of computer files on a
separate storage device
3. Storing paper printout from your
computer files
4. Storing computer files on a variety of
separate storage device

199

Which one of these statements describes

?computer
backup
1. Reverting
to the previously saved version

of an electronic file
2. Keeping a copy of computer files on a
separate storage device
3. Storing paper printout from your
computer files
4. Storing computer files on a variety of
separate storage device

200

Which one of these statements describes

? computer backup

1. Restoring work from an older file

2. Coping a file from your C: drive to your
desktop
3. Keeping copies of data in two locations
4. Moving a file to different folder on hard
drive

201

Which one of these statements describes

? computer backup

1. Restoring work from an older file

2. Coping a file from your C: drive to your
desktop
3. Keeping copies of data in two locations
4. Moving a file to different folder on hard
drive

202

Which two of the following statements about

?access rights are true

1. Are intended to protect a companys

intellectual property
2. Decide who can work in a building
outside office hours
3. Determine which files individuals can
read or change on a network
4. Are the same for all users on a single
network
5. Depend on which computer you are
using to access the network

203

Which two of the following statements about

?access rights are true

1. Are intended to protect a companys

intellectual property
2. Decide who can work in a building
outside office hours
3. Determine which files individuals can
read or change on a network
4. Are the same for all users on a single
network
5. Depend on which computer you are
using to access the network

204

A mobile phone which has been insured but not

password protected has been stolen. Which one
ofconsequences
confidential may
numbers
?[Link]
following
result

2. Meeting the cost of replacement

3. Paying for calls made after the theft is
reported
4. Taking out new insurance on the
replacement phone

205

A mobile phone which has been insured but not

password protected has been stolen. Which one
ofconsequences
confidential may
(result
)numbers
?[Link]
following

2. Meeting the cost of replacement

3. Paying for calls made after the theft is
reported
4. Taking out new insurance on the
replacement phone

206

A PDA which has been backed up but not

password protected has been stolen. Which
1. ofLoss
of the right
to use themay
software
?one
the following
consequences
result that

came with the PDA

2. Time wasted on re-entering all the
records in a replacement PDA
3. Misuse of confidential files and telephone
numbers
4. Loss of contact details on the stolen PDA

207

A PDA which has been backed up but not

password protected has been stolen. Which
1. ofLoss
of the right
to use themay
software
?one
the following
consequences
result that

came with the PDA

2. Time wasted on re-entering all the
records in a replacement PDA
3. Misuse of confidential files and telephone
numbers
4. Loss of contact details on the stolen PDA

208

A laptop which has been password protected,

but not backed up, has been stolen. Which one
will have
to change
your
e-mail
?[Link]
following
consequences
may
result

address
2. Confidential files can be misused
3. You will need to change your password
4. Word stored on the laptop will be lost

209

A laptop which has been password protected,

but not backed up, has been stolen. Which one
will have
to change
your
e-mail
?[Link]
following
consequences
may
result

address
2. Confidential files can be misused
3. You will need to change your password
4. Word stored on the laptop will be lost

210

Which two of the following document contain

?sensitive data and need protection

211

Which two of the following document contain

?sensitive data and need protection

212

Click to indicate which two of the following

statements about data protection legislation(
?)

1. Deals with industrial espionage between

competing companies
2. Can result in litigation if personal data is
not adequately protected
3. Means that personal data must be stored
for a certain period of time
4. Ensure the laws about data security are
the same in every country
5. Obliges organizations to protect
confidential data within their control
213

Click to indicate which two of the following

statements about data protection legislation(
?)

1. Deals with industrial espionage between

competing companies
2. Can result in litigation if personal data is
not adequately protected
3. Means that personal data must be stored
for a certain period of time
4. Ensure the laws about data security are
the same in every country
5. Obliges organisations to protect
confidential data within their control
214

Which one of the following statements about an

organisations information security policy is
1. true?
Applies to the employee, not the

employer
2. Deals with the handling of confidential
data
3. Deals only with data held on computers
4. Covers the licensing of operating system
software

215

Which one of the following statements about an

organisations information security policy is
1. true?
Applies to the employee, not the

employer
2. Deals with the handling of confidential
data
3. Deals only with data held on computers
4. Covers the licensing of operating system
software

216

Which one of the following statements about an

organisations information security policy is
1. true?
Covers the licensing of software

application
2. Deals solely with data held on computers
3. Is concerned with the handling of
confidential data
4. Applies to the employee, not the employer

217

Which one of the following statements about an

organisations information security policy is
1. true?
Covers the licensing of software

application
2. Deals solely with data held on computers
3. Is concerned with the handling of
confidential data
4. Applies to the employee, not the employer

218

1.
2.
3.
4.

219

An important purpose of data protection

legislation( ) is to:
Improve the standards for electronic
storage media
Prevent the illegal use of commercial
software
Safeguard the privacy ((of individuals
personal data
Protect companies from industrial
espionage

1.
2.
3.
4.

220

An important purpose of data protection

legislation( ) is to:
Improve the standards for electronic
storage media
Prevent the illegal use of commercial
software
Safeguard the privacy ((of individuals
personal data
Protect companies from industrial
espionage

Which two of these statements could each be

used to complete the following sentence?
:A computer virus is a program that

1. cannot infect a standalone PC

2. disappears once it has displayed a message
3. can usually be detected by anti-virus
software
4. can be introduced when new software is
installed
5. can enter a computer system if hardware
such as a new mouse is added
221

Which two of these statements could each be

used to complete the following sentence?
:A computer virus is a program that

1. cannot infect a standalone PC

2. disappears once it has displayed a message
3. can usually be detected by anti-virus
software
4. can be introduced when new software is
installed
5. can enter a computer system if hardware
such as a new mouse is added
222

A computer virus is a program that:

1. will always be spotted by anti-virus
software
2. can make the hard disk unusable(
)on a computer
3. can be avoided if you regularly back up
your hard disk
4. cannot enter your computer unless your
computer is on a network

223

A computer virus is a program that:

1. will always be spotted by anti-virus
software
2. can make the hard disk unusable()
on a computer
3. can be avoided if you regularly back up
your hard disk
4. cannot enter your computer unless your
computer is on a network

224

1.
2.
3.
4.

225

Anti-virus software can disable a virus on

your computer. This action is called:
De-installing
Disinfecting
Restoring
Scanning

1.
2.
3.
4.

226

Anti-virus software can disable a virus on

your computer. This action is called:
De-installing
Disinfecting( )
Restoring
Scanning

1.
2.
3.
4.

227

Which one of the following statements

about anti-virus software is true?
Before accessing the Internet, you need
to run a virus check
Deleting an infected file will eliminate the
virus
Anti-virus software can detect all known
viruses
Anti-virus software can disinfect
applications as well as files

1.
2.
3.
4.

228

Which one of the following statements

about anti-virus software is true?
Before accessing the Internet, you need
to run a virus check
Deleting an infected file will eliminate the
virus
Anti-virus software can detect all known
viruses
Anti-virus software can disinfect
applications as well as files

Drag each block of text to the appropriate

box:

229

Drag each block of text to the appropriate

box:

230

Drag each block of text to the appropriate

box:

231

Drag each block of text to the appropriate

box:

232

Drag each block of text to the appropriate

box:

233

Drag each block of text to the appropriate

box:

234

Drag each block of text to the appropriate

box:

235

Drag each block of text to the appropriate

box:

236

Shareware is the term that applied to:

1. an application that is used to track
movement of stocks and shares
2. software that you try for free but pay if
you keep it
3. any application for which a multiuser
license is available
4. any software that can be used on a
server

237

Shareware is the term that applied to:

1. an application that is used to track
movement of stocks and shares
2. software that you try for free but pay if
you keep it
3. any application for which a multi-user
license is available
4. any software that can be used on a
server

238

freeware is the term that applied to:

1. software that you can try free of change
before buying
2. software that you dont have to pay for
3. old versions of commercial software that
are out of data
4. software that will run under any
operating system

239

freeware is the term that applied to:

1. software that you can try free of change
before buying
2. software that you dont have to pay for
3. old versions of commercial software that
are out of data
4. software that will run under any
operating system

240

1.
2.
3.
4.

241

Software that you can use without the

need for any payment is referred to as:
E-ware
Freeware
Shareware
Multi-user software

1.
2.
3.
4.

242

Software that you can use without the

need for any payment is referred to as:
E-ware
Freeware
Shareware
Multi-user software

Drag the two actions that are illegal into

the prison cell.

243

Drag the two actions that are illegal into

the prison cell.

244

Which one of the following statements about

copyright is true?
1. If you copy material from a disk, you
automatically gain the copyright
2. Copyright provides control over how
other people make disk copies of
someone's work
3. Graphics published on CD-ROM are not
subject to form of copyright
4. If you create a CD-ROM yourself to
copyright to anything you put on it
245

Which one of the following statements about

copyright is true?
1. If you copy material from a disk, you
automatically gain the copyright
2. Copyright provides control over how
other people make disk copies of
someone's work
3. Graphics published on CD-ROM are not
subject to form of copyright
4. If you create a CD-ROM yourself to
copyright to anything you put on it
246

Which one of the following statements about

copyright is true?
1. The paper license that comes with
software on CD transfers the copyright to
you
2. You can make a backup CD of software
bought for your own use
3. Software purchased on the Web and
copied to CD-ROM can be shared with
friends
4. Copying text, images, audio, or video from
disk is always illegal
247

Which one of the following statements about

copyright is true?
1. The paper license that comes with
software on CD transfers the copyright to
you
2. You can make a backup CD of software
bought for your own use
3. Software purchased on the Web and
copied to CD-ROM can be shared with
friends
4. Copying text, images, audio, or video from
disk is always illegal
248

Which one of the following statements about

copyright is true?
1. You can-use downloaded graphics in any
way
2. You are allowed to re-use text that you
copy from the Web
3. When you purchase software, the
copyright transfers to you
4. Audio files on the Internet are subject to
copyright

249

Which one of the following statements about

copyright is true?
1. You can-use downloaded graphics in any
way
2. You are allowed to re-use text that you
copy from the Web
3. When you purchase software, the
copyright transfers to you
4. Audio files on the Internet are subject to
copyright

250

Which one of the following statements about

copyright is true?
1. Text on a web page can be freely copied
and re-used
2. Graphics published on the Web are
subject to copyright
3. When you buy software, the copyright
transfers to you
4. It is legal to share any audio files on the
Internet

251

Which one of the following statements about

copyright is true?
1. Text on a web page can be freely copied
and re-used
2. Graphics published on the Web are
subject to copyright
3. When you buy software, the copyright
transfers to you
4. It is legal to share any audio files on the
Internet

252

Which one of the following statements about

copyright is true?
1. You give up your copyright to text that
publish on the Internet
2. You can-use downloaded graphics in any
way
3. Scanned images are subject to copyright
4. When you purchase software, the
copyright transfers to you

253

Which one of the following statements about

copyright is true?
1. You give up your copyright to text that
publish on the Internet
2. You can-use downloaded graphics in any
way
3. Scanned images are subject to copyright
4. When you purchase software, the
copyright transfers to you

254

Which one of the following statements about

copyright is true?
1. Publishing digital work on disk requires
permission from the copyright-holder
2. When you purchase software on CD, the
copyright transfers to you
3. Any material which is purchased on disk
is subject to copyright
4. You can reproduce graphics from the
Web as CD-ROM clip-art

255

Which one of the following statements about

copyright is true?
1. Publishing digital work on disk requires
permission from the copyright-holder
2. When you purchase software on CD, the
copyright transfers to you
3. Any material which is purchased on disk
is subject to copyright
4. You can reproduce graphics from the
Web as CD-ROM clip-art

256