Ordinary PeopleExtraordinary Life's!
Seek the Leader in you!
Team Building and Leadership workshop
I will pay more for the ability to deal with people than for any
other ability under the sun
- John D. Rockfeller
Team Leader
Your first and foremost job as a Leader is to take charge of your own energy and then orchestrate the energy of those around you
- Peter Drucker
High Performing
Interdependent
Dynamic Team
Confident
A Dynamic Team
Clearly states its mission and goals; Operates creatively;
Focuses on results;
Clarifies roles and responsibilities; Is well organized;
Builds upon individual strengths;
Supports leadership and each other; Resolves disagreement;
Communicates openly;
Evaluates its own effectiveness.
Steps to build a Dynamic Team
Map out your teams
mission statement. Define its purpose of existance.
Chart out the teams
goals and priorities.
Drive
Register your rules of
the road Guidelines.
Steps to build a Dynamic Team
Clarify team
members roles and responsibilities.
Set realistic goals.
Strive Drive
Identify roadblocks. Draw up action plans.
Steps to build a Dynamic Team
Provide feedback. Commit to conflict
Thrive
Strive Drive
resolution.
Collaborate for
creativity.
Deal with decision
making Empowerment
Steps to build a Dynamic Team
Celebrate
Arrive
success.
Keep track of
Thrive
Strive Drive
progress.
Consistently
encourage
involvement.
Revitalise team
meetings.
Steps to build a Dynamic Team
Arrive
Thrive
Strive Drive
Revive
plans. Eg. 2 members quit / new project.
Unwelcome intrusions / changes disrupt
Restructuring of department ? Need to backtrack few steps to
regroup.
Reestablish teams goals, priorities & re-
look at responsibilities.
The Dynamic Team
Arrive
Thrive
Strive Drive
Revive
Symptoms of poor teamwork
Guarded communication.
Lack of disagreements.
Unwilling to share information. Ineffective team meetings. Unrealistic goals. Unhealthy competition. Little faith in others.
After the Team Challenge
Observers comments on group behaviour and
performance.
How did you feel at the different stages of the
exercise?
Did the team develop a successful strategy to cope
with destructive members?
How did you feel to be a saboteur ? What are the positive and negative aspects of
competition?
What are your learnings ???
Different Roles in a team
Team Enhancing Roles
Knowledge Contributor Process Observer People Supporter Challenger Listener Summarizer Conciliator Mediator Gatekeeper
Team Impeding Roles
Concealer Pessimist Squelcher People diagnoser Dominator Flaw Finder Naysayer
The OK Corral
Transactional Analysis
What is TA?
A model for understanding human behavior
Three Ego States (parent, adult, and child) or parts of the brain
Parent's is a language of values Adult's is a language of logic and rationality Child's is a language of emotions
Effective functioning in the world depends on the availability of all three, intact ego states.
Parent ego What are the Parent Types? Prejudiced
(lacks facts & logic)
Nurturing
(caring and sympathetic behavior)
Critical
(fault-finding, condescending)
The Child (Ego) in all of us
Represents the feeling/emotional part of us. Includes the impulses, feelings, and behaviors that comes naturally to a small child. Often referred to as the emotional part of us.
The Child Ego State
A Child is Impulsive Self Centered Pleasure Loving Angry
Fearful Happy Rebellious Sad Aggressive
The Adult Ego
That part of us that deals objectively with
reality (why is this important?) Gathers objective information Organizes Tests reality
Computes dispassionately
Being able to see things as they are without
the emotional attachments and aversions of our Child and without the prejudices of our Parent (be they that I/You are
OK or not)
gives us the power to make
decisions on the basis of the closest approximation
to
reality that we can attain given our experience
Claude Steiner, PhD
at the moment.
So what about the Adult Ego
Looks at the past but doesnt dwell on it.
Think of a person who lives in the pastwhat other characteristics do you see in them? Focuses on information and objectively analyzes data to make decisions. Often referred to as the computer part of us.
Ego Portraits Most people have a favorite ego state. when at work where do people spend most of their time? What about with family?
The Parent Ego:
What are characteristics of someone with a large adult ego?
The Adult Ego:
What are characteristics of someone with a large adult ego?
The Child Ego:
Contamination
Occurs when prejudice, beliefs, preconceived notions are so strongly held
that they contaminate the adults ability
to think logically.
C
A P
YOURE OK
The OK Corral
Im OK
I M OK
Im Not OK
Youre OK
I M NOT OK
Youre OK
Im OK Youre Not OK
Im Not OK
Youre Not OK
YOURE NOT OK
Examples and Characteristics
Im OK, Youre OK - I feel good about my own performance and the whole team is doing very well now.
Characteristics:
Mutual respect. Collaboration, Construtive approach to problems and disagreements. Confidence. Refusal to put self or others down
Characteristics ... (Contd)
Im OK, you re not OK- The boss really likes my effort. He didnt say much about yours, though
Characteristics:
Smugness. Superiority. Competitiveness regardless of
cost to others. Will put others down readily and with enjoyment. Hostility. Constantly looking for errors by
others. Victimization and harassment of others.
Im not OK, youre OK- Other people are so much
better at their jobs than I am. Characteristics: Feelings of inadequacy and powerlessness. Withdrawal. Under valuing of own skills and abilities. Running away from Problems. Im not OK, youre not OK - Weve made a mess of this project. Its just terrible. Characteristics : Hopelessness. Sense of getting nowhere. Why bother?
Appreciation: Key to Effective Team Work
46% of people who quit their job do so because they feel unappreciated!
- US Dept. of Labour
Team Work is no accident,
it is the by-product of good leadership!
Mental blocks / Inner barriers that hinders effective team working
They are built from your assumptions on how you & others should work. They gradually transform into rules governing you your response to people & situations. One believes them unquestioningly . One doesnt think of them, or recognize them as sources of ineffectiveness at work.
What are they??
Denial :
I dont see a problem, so it isn't there.
Blind Spots & shortcuts What I dont like cant be important
Self Interest Always look out for No. 1
Mind reading
People should know what I want without being told !
Blame
If something has gone wrong, it has to be somebodys fault.
Being
nice Being nice to Avoid conflict at all cost.
Perfection
If its not perfect its nothing
Excuses
There is always a good reason why I dont follow the rules everyone works by.
Being
right Theres a right way & a wrong way, my way is always right.
Emotional Intelligence
Where the 20th century was driven by
IQ,
the key to success in the 21st Century will be EQ - Emotional Quotient
The Stages of Effective Team Management
New Manager - I did it Experienced Manager - We did it Leader - You did it
A Team that is :
Open to ideas. Eager to communicate. Focused on its goals. Accepting of all members. . . . is DYNAMIC.
Good Managers know how to cut: They trim costs, reengineer & restructure. Leaders know how to grow: They realize you cant shrink your way to Greatness!
Business Week - Top 25 Manager s 95
