ST.

JOSEPH HIGH SCHOOL

Sub:-Computer Chapter:-4 Std:-12(EM)

1. Today we are living in ……………….. type of an era.

(A) information (B) activity (C) profession (D) historical
2. From which sources do we get the information ?
(A) Radio and television (B) News Papers (C) Internet (D) All of these
3. Which devices have changed the method of using information ?
(A) Internet and Television (B) Internet and Mobile
(C) Mobile and News papers (D) Mobile and Television
4. In the beginning websites were used for ………………. .
(A) to telecast the information related to products
(B) to telecast the information related to institutes
(C) (A) and (B) both (D) E-Commerce
5. Which type of information is provided by the educational websites ?
(A) Different information of chapters for the syllabus (B) Content of the syllabus
(C) Information of teachers and students (D) All of these
6. Which type of information is provided by the professional websites ?
(A) Information of products (B) Specialities of products (C) Supplier and prices (D) All of these
7. Internet has become extremely popular among the individual as well as business organizations.
(A) True (B) False (C) Can’t say (D) None of these
8. For which reason internet has become extremely popular among the individuals as well as
business organizations?
(A) Tremendous development of telecommunication (B) Software technologies
(C) (A) and (B) both (D) None of these
9. …………… has made evolutional changes in professional management.
(A) Mobile (B) Internet (C) Multimedia (D) Telecommunication
10. ……………… can be done using internet.
(A) Bill payment (B) Banking (C) Purchase (D) All of these
11. ……………. process is possible through internet.
(A) Marketing and selling of products (B) Providing catalogue
(C) Trading of shares (D) All of these
12. The use of Internet for conducting business activities is known as ………………. .
(A) electronic commerce (B) internet commerce (C) e-mail commerce(D) international commerce
13. What is full form of E-commerce ?
(A) E-mail Commerce (B) Electronic Commerce (C) Expert Commerce (D) Exchange Commerce
14. E-commerce can reduce the cost for ……………….. in professional management.
(A) institute (B) business (C) customers (D) all of these
15. What will be the speed of distribution on internet if we use e-commerce ?
(A) More (B) Less (C) Can’t say (D) None of these
16. What type of feature is provided by e-commerce ?
(A) Global market removing the limitations of time and distance
(B) To take advantage of benefits of the market
(C) (A) and (B) both (D) None of these
17. What is the most expanding method of business today ?
(A) Increase sale of products using internet (B) Increase sale of products using multimedia
(C) Increase sale of products using mobile (D) Increase sale of products using information
18. Which type of activity is done on internet today ?
(A) Business of electronics and books (B) Business of traveling
(C) Many types of products and services (D) All of these
19. …………… has made the whole world a global market where anyone can purchase and sale.
(A) E-Commerce (B) G-Commerce (C) N-Commerce (D) I-Commerce
20. E-commerce is used for …………… .
(A) marketing and selling (B) auctions (C) banking and Insurance (D) all of these
21. ……………. shows the main application of e-commerce.
(A) Internet Bookshops (B) Electronic Newspapers (C) Online auction (D) All of these
OR (A) Marketing and selling (B) Online billing (C) Online auction (D) All of these
OR (A) Information services (B) Support Services (C) Net banking (D) All of these
22. What was the first application of e-commerce on internet ?
(A) Internet Bookshops (B) Electronic Newspapers (C) Net banking (D) Online auction
23. Customers prefer purchasing books on internet due to …………….. .
(A) books not required to be physically checked (B) books can easily be described
(C) (A) and (B) both (D) none of these
24. What way books can be easily shipped to customers ?
(A) Easily (B) Without little or no damage (C) (A) and (B) both (D) None of these
25. Online bookstores need a good website displaying ………………. .
(A) all books category wise (B) picture of the cover page (C) description of the books (D) all
OR (A) total number of pages (B) price of the book
(C) discount on the books and reviews of the customers(D) all of these
26. The search of a book can be done by ……………….. .
(A) title of book (B) name of author (C) name of publisher (D) all of these
27. The online bookstores may record ……………… .
(A) the customer’s interest(B) inform them about new arrivals to attract and retain their interest
(C) (A) and (B) both (D) none of these
28. …………….. is the most popular website for online books sale.
(A) www.amazon.com (B) www.eBay.com (C) www.irctc.co.in (D) www.gswan.gov.in
29. ……………… is the website selling books online.
(A) www.bookshopofindia.com (B) www.shopping.indiatimes.com
(C) www.buybooksindia.com (D) All of these
30. The digital newspaper available on the internet is called ……………… .
(A) G-newspaper (B) E-newspaper (C) I-newspaper (D) N-newspaper
31. E-newspaper means ………………. .
(A) electronic newspaper (B) internet newspaper (C) information newspaper(D) e-mail newspaper
32. Electronic news paper gives more advantages than ………………. .
(A) printed newspapers (B) news telecast on television (C) news telecast on radio (D) all
33. ……………. gives the instant news of the world.
(A) Mechanical newspaper (B) Electronic newspaper
(C) Local newspaper (D) International newspaper
34. How can electronic newspapers be attractive ?
(A) Using digital technique (B) Selecting the news as per the interest of the reader
(C) (A) and (B) both (D) None of these
35. Electronic newspaper is helpful in ………………. .
(A) removes the hassle of the printing process (B) helps in reducing the costs
(C) (A) and (B) both (D) none of these
36. Majority of the leading newspaper now provide ………………. .
(A) electronic newspaper (B) e-newspaper (C) (A) or (B) (D) none of these
37. …………….. is the website of e-newspaper.
(A) www.washingtonpost.com (B) www.epaper.timesofindia.com
(C) www.epaper.divyabhaskar.com.in (D) All of these
38. Which is the process of buying and selling products or services by offering the customers to
bid the price and selling the product ?
(A) Auction (B) Purchase (C) Sale (D) All of these
39. The traditional auctions have …………….. participation of people.
(A) limited (B) unlimited (C) can’t say (D) none of these
40. The same auction mechanism can be implemented using ……………… technology which allow the
people to bid on the internet.
(A) G-commerce (B) F-commerce (C) E-commerce (D) N-Commerce
41. The bidding on the internet is known as …………………. .
(A) internet auction (B) online auction (C) international auction (D) internal auction
42. …………. is the process for people to purchase through bidding.
(A) Auction (B) Marketing (C) Registration (D) Online bookstore
43. Auction websites provide the platform for ………………… .
(A) sellers (B) bidders (C) (A) and (B) both (D) none of these
44. Someone who places the product for auction is called ………………. .
(A) auctioneer (B) bidder (C) businessman (D) customer
45. The user who bids for product on internet is, called ………………. .
(A) auctioneer (B) bidder (C) businessman (D) customer
46. To sell an item through online auction, ……………….. is needed first.
(A) registration (B) booking (C) purchasing (D) transferring
47. To sale product online registration is required for ………………… .
(A) to track the product (B) to determine the winning bids
(C) to build a database for seller and bidder feedback (D) all of these
48. Members are required to provide ………………. before they are allowed to sell.
(A) their personal contacts (B) their basic contacts
(C) their business contacts (D) business basic contacts
49. The member generally puts ……………… for bidding.
(A) digital picture of item (B) short description of item (C) (A) and (B) both (D) none of these
50. By placing goods for auction, a person can get a ………………. .
(A) good publicity of the item (B) good price of the item
(C) traditional purchase of item (D) good marketing of item
51. When the item is transferred to the bidder ?
(A) Once the target price is reached (B) The time limit is over (C) (A) and (B) both (D) None
52. How many options are provided to the bidder for the payment ?
(A) Limited (B) Unlimited (C) Net banking (D) Various
53. …………….. is the advantage of selling items online.
(A) Best price can be achieved for the product
(B) Bidder saves time to get the product of their choice
(C) (A) and (B) both (D) None of these
54. Which is the website for the online auction ?
(A) www.eBay.com (B) www.amazon.com (C) www.irctc.co.in (D) www.gswan.gov.in
55. …………… is the website for the online auction.
(A) www.onlineauction.com (B) www.mybids.in (C) www.ubid.com (D) All of these
56. Many companies now days conduct their business of marketing and selling of goods using………
(A) web server (B) website (C) web source (D) web mapping
57. Companies provide ………………… online over internet for better marketing.
(A) catalogue (B) working process (C) ingredients of products (D) explanation of products
58. The catalogue displays different categories of products with …………….. .
(A) images (B) videos (C) (A) or (B) (D) 3D format
59. The customer can view the catalogue and select the products of their choice by adding them
to ……………. .
(A) shopping card (B) shopping cart (C) shopping mart (D) shopping part
60. Online shopping cart is like …………………. .
(A) basket given in the super store (B) basket with special variety
(C) very different basket than the super store. (D) none of these
61. What can customer do in the shopping cart ?
(A) Add the product in the shopping cart (B) Review the product he has selected.
(C) Delete the selected product. (D) All of these
62. Order is given at the time of ……………… in online shopping.
(A) log-in (B) registration (C) checkout (D) checking
63. The user needs to provide ………………. in online shopping.
(A) shipping details (B) shopping details (C) (A) and (B) both (D) none of these
64. The payment of purchase is made through ………………. .
(A) cash (B) cheque (C) internet (D) all of these
65. ………………… type of products can be purchased through internet.
(A) Grocery (B) Toys (C) Computer accessories and mobiles (D) All of these
66. Which is the Indian Railways website ?
(A) www.irctc.co.in (B) www.irctc.com (C) www.irctc.in (D) www.irctc.gov.in
67. What is the full form of IRCTC ?
(A) Indian Railway Catering and Tourist Corporation Limited
(B) Indian Railway Catering and Tourism Corporation Limited
(C) Indian Railway Catering and Transformation Corporation Limited
(D) Indian Railway Catering and Transaction Corporation Limited
68. What facilities are given by the Indian railways website www.irctc.co.in ?
(A) Information of various trains (B) Online registration of tickets (C) Online payment (D) All
69. How does the ticket information is provided ?
(A) Electronic copy to the email address (B) Through SMS Short Message Service
(C) (A) or (B) (D) Through couriers or post
70. ……………….. is the famous website for marketing and selling.
(A) www.homeshopl8.com (B) www.flipkart.com (C) www.makemytrip.com (D) All of these
71. Bills are sent through ………………. in online shopping.
(A) post (B) e-mail (C) courier (D) all of these
72. How payment is done in online shopping.
(A) Credit card (B) Net banking (C) (A) or (B) (D) None of these
73. ……………. feature is used by the companies to send bills to a large number of customers.
(A) Online billing (B) Offline Billing (C) Printed billing (D) Virtual billing
74. ………………. telecommunication company use internet billing.
(A) BSAL (B) BSLN (C) BSNL (D) BSND
75. BSNL stands for ……………… .
(A) Bharat Sanchar Nirman Limited (B) Bharat Sanchar Nigam Limited
(C) Bharat Sanchar Nagrik Limited (D) Bharat Sanchar National Limited
76. ………….. institutes use internet to provide information.
(A) Education Institute (B) University (C) (A) and (B) both (D) None of these
77. What is provided by educational institutes to their students ?
(A) Forms and reminders (B) Exam schedule (C) Results (D) All of these
78. Which is the example of online support service ?
(A) Instructions sent by bank to customers (B) Reminders of banks or institutes
(C) (A) and (B) both (D) Bills sent to the customers by institutes
79. Which is the example of information service website ?
(A) www.gseb.org (B) www.irctc.co.in (C) www.eBay.com (D) www.amazon.com
80. Support services have increased because of …………… .
(A) technological changes (B) special techniques (C) modern techniques(D) featured techniques
81. Today the simplest products utilize sophisticated electronics which require …………… .
(A) specialized knowledge (B) special knowledge for maintenance (C) technical (D) all of these
82. When the companies provide support to customers ?
(A) Before selling the products (B) At the time of selling (C) After selling the products (D) All
83. Software companies provide online support for …………….. .
(A) installation (B) configuration of software (C) any query related to the software (D) all
84. Software vendors allow ………………. to their licensed customers.
(A) to download the codes (B) to download recent updates
(C) to download latest versions (D) all of these
85. Hardware vendors put software details for their devices so that the customer can download
them by ……………… ,
(A) product type (B) model number (C) (A) and (B) both (D) billing details
86. …………….. is getting more popular day by day.
(A) Net banking (B) Electronic banking (C) (A) or (B) (D) None of these
87. Banking transactions done on internet is called ……………. .
(A) net banking (B) auction (C) billing (D) user banking
88. ………………. facility is provided through net banking.
(A) Online payment (B) Details of balance (C) Cash withdrawal (D) (A) and (B) both
89. The process of banking through internet is called ………………. .
(A) online banking (B) offline banking (C) normal banking (D) data banking
90. ……………….. is provided to the customer for online banking.
(A) Account number (B) Code (C) Password (D) Pin code
91. …………….. facility is given to customer through online banking.
(A) To known balance details (B) To transfer money (C) To get the statements (D) All of these
 OR
(A) To know the financial transactions
(B) To make the payment online for electricity and mobile services
(C) To transfer the amount (D) All of these
92. …………… is the website for online banking.
(A) www.centralbankofindia.co.in (B) www.bankofbaroda.co.in (C) www.onlinesbi.com (D) All
93. Due to ……………….. doing business has changed significantly.
(A) growth of internet and increment in the salary of customers
(B) growth of internet and using E-commerce
(C) growth of internet and increment of purchase strength
(D) growth of internet and increment of products
94. Which is the feature of traditional business ?
(A) Customers can find the products (B) Use of e-payment to get the payment
(C) Advertisement on internet (D) For specific period or processes done in the particular hours
95. In traditional business what type of competition is done ?
(A) Within a single industry (B) Within limited geographical area
(C) (A) and (B) both (D) Within unlimited geographical area
96. Which type of products is difficult to sell through e-commerce ?
(A) To touch (B) To smell (C) To examine precisely (D) All of these
97. Buyers will hesitate in buying ………………. .
(A) perishable food items (B) expensive jewellery (C) high-fashion cloth D) all of these
98. The arrangement of products, store design and layout is called ………………. .
(A) merchandising (B) modifications (C) banking (D) chatting
99. ……………… is the common feature of traditional business.
(A) It is done for specific period of time. (B) Information not distributed within competitors.
(C) Some employees are to be appointed. (D) All of these
100. …………… is the common feature of e-commerce.
(A) Electronic devices are used for advertisements (B) Providing catalogues to customers
(C) Use e-payments (D) All of these
OR
(A) Cash on delivery is possible (B) Products is sent within some days
(C) Average cost reduces C (D) All of these
101. …………….. is the feature of e-commerce
(A) Location to purchase or take on rent (B) Use of internet for advertisement of products
(C) No sharing of information with competitors(D) Business done for specific hours
102. The variety of products and service make online shopping ………………. .
(A) attractive (B) convenient (C) (A) and (B) both (D) none of these
103. E-commerce has given …………….. change.
(A) drastic change in lifestyle of people (B) quantity and quality of consumption
(C) mind sets of people (D) all of these
104. …………….. is the factor for growth of e-commerce in India.
(A) Internet connection,3G services,smart phones etc (B) Increase in use of mobile phones
(C) Increased productions (D) All of these
OR
(A) Busy life style and lack of time of people (B) Reduced inventory and real estate cost
(C) Consumers buy and sell second hand goods (D) All of these
105. Due to ………………., traditional purchase is decreasing.
(A) busy lifestyle of people (B) traffic congestion (C) lack of time with people (D) all
106. Why e-commerce products are cheap online ?
(A) Stock stored by the mediators running the retail business (B) Reduction of static property
(C) (A) and (B) both (D) None of these
107. Due to …………………. website online market and locations have developed.
(A) eBay (B) Flipkart (C) Snapdeal (D) all of these
108. Internet introduced in India …………………. compared to other countries.
(A) late (B) early (C) at proper time (D) can’t say
109. E-commerce is developing with tremendous speed in India, why ?
(A) Internet users increase day by day (B) Opportunity for new users
(C) (A) and (B) both (D) None of these
110. Which online stores are popular in India ?
(A) Flipkart,eBay India,Amazon India (B) Snapdeal,Myntra,Domino (C) PayTM,Jabong (D) All
111. Retail vendors have started …………… mode of payment.
(A) cash on delivery (B) cash on purchase
(C) cash before delivery (D) cash after one week or purchase
112. ……………. mode of payment is most popular in India.
(A) Cash after one week or purchase (B) Cash before delivery
(C) Cash on delivery (D) Cash on purchase
113. Cash on delivery is ………………. method according to online retail vendors.
(A) cheap (B) costly (C) can’t say (D) none of these
114. Cash on delivery is ………………. method according to online retail vendors, why ?
(A) they have to finance the sale till the order is delivered
(B) they have to finance the sale till the order is achieved
(C) they can’t finance the sale till the order is delivered
(D) they have to finance the sale till the order is purchased
115. …………….. is easy for customer when cash on delivery is done.
(A) To accept the product (B) To reject the product
(C) To purchase the product (D) To sell the product
116. Industry experts are ……………… about the future potential of e-commerce in India.
(A) optimistic (B) unoptimistic (C) can’t say (D) none of these
117. With the growth of Internet, companies are …………… .
(A) finding new ways (B) finding attractive ways
(C) (A) and (B) both (D) trying to accept traditional way
118. E-commerce provides ………………. benefit to the customers.
(A) product available at less cost (B) wide range (C) time saving (D) all of these
119. E-commerce sales would rise in the coming years with ……………… .
(A) faster broadband services (B) new applications (C) (A) and (B) both (D) internet
120. ……………. shows the benefit of e-commerce.
(A) Conduct business 24 × 7 (B) Lower cost
(C) No boundaries for geographical limitations (D) All of these
OR
(A) Improved customer service (B) Teamwork (C) Eliminate travel time and cost(D) All of these
121. Which is not advantage of e-commerce ?
(A) Security (B) Lower cost (C) Lack of geographical area (D) Conduct business 24 × 7
122. Which is the disadvantage of e-commerce ?
(A) Conduct business 24 × 7 (B) Speed (C) Improved customer service (D) Security
123. …………. type of business can be done through e-commerce.
(A) Any time (B) Any locations (C) (A) and (B) both (D) None of these
124. E-commerce business is not bound to ………………. .
(A) time (B) choice (C) product (D) price
125. E-commerce can accept the order at ………………. .
(A) day time (B) night time (C) any time (D) all of these
126. Which type ofcost is reduced through internet business ?
(A) Marketing,distribution (B) Phone,mail (C) Printing (D) All of these
127. Investment in e-commerce would be ……………….. compared to traditional business.
(A) less (B) maximum (C) can’t say (D) none of these
128. Investment in traditional business would be ………………….. compared to e-commerce.
(A) less (B) more (C) can’t say (D) none of these
129. Customers are benefited with wide range of products for selection. Why ?
(A) Elimination of distributors or intermediaries (B) Inclusion of distributors or intermediaries
(C) Elimination of purchasers (D) Inclusion of purchasers
130. Local store is expanded to ………………. area.
(A) unlimited (B) indefinite (C) limited (D) can’t say
131. E-commerce can be distributed to ……………… customers online.
(A) many (B) limited (C) can’t say (D) none of these
132. Traditional business can be served to numerous customers. Choose the appropriate
option.
(A) True (B) False (C) Can’t say (D) None of these
133. As there is direct communication with customer ………………. is possible to communicate.
(A) product price (B) product quantity (C) features of product (D) all of these
134. Customer favors ………………. type of customer service.
(A) online (B) offline (C) talk line (D) mega line
135. E-commerce provides ……………….. type of customer service.
(A) better (B) instant (C) (A) and (B) both (D) none of these
136. Information can easily be shared on Internet. Choose the appropriate option.
(A) True (B) False (C) Can’t say (D) None of these
137. Through ……………. vendor informs to the customers about services.
(A) mail (B) courier (C) post (D) e-mails
138. A merchant can solve the problems of customers through ………………. .
(A) e-mail (B) online (C) (A) or (B) (D) personally
139. How many companies can merge to provide services in e-commerce ?
(A) More than one and less than five (B) More than one
(C) More than one and less than ten (D) Less than one
140. …………… is the best example of team work.
(A) E-mail (B) E-waste (C) E-newspapers (D) All of these
141. Through …………….. people communicate.
(A) e-waste (B) e-newspapers (C) e-mail (D) all of these
142. Communication improves for whom when e-mail system is used ?
(A) Distributors (B) Customers (C) Professionals and business partners (D) All of these
143. What type of result does the e-mail communication provide ?
(A) Better (B) Medium (C) Bad (D) Can’t say
144. In e-commerce customer has to travel long to get product.Choose the appropriate option.
(A) True (B) False (C) Can’t say (D) None of these
145. How is the e-commerce business compared to the traditional one ?
(A) Fast (B) Medium (C) Slow (D) Can’t say
146. Due to ………………. e-commerce business is faster than the traditional one.
(A) traditional transaction (B) formal transaction (C) online transaction (D) offline transaction
147. What type of benefit does the e-commerce give to the society ?
(A) From any location purchase is possible
(B) Customers don’t have to travel so the pollution decrease
(C) Distance learning is possible (D) All of these
148. E-commerce has some limitations ?
(A) Yes (B) No (C) Can’t say (D) None of these
149. Which option shows the limitation of e-commerce ?
(A) Resistance to change (B) Initial cost (C) Security (D) All of these
OR
(A) Privacy (B) Lack of trust (C) Time for delivery (D) All of these
150. Business organizations need to change from traditional business to E-commerce is faced
by ……………….. .
(A) resistance (B) response (C) respect (D) all of these
151. People need to get used to ………………… in e-commerce.
(A) paperless business (B) faceless business (C) (A) and (B) both (D) none of these
152. How is the initial investment to start e-commerce business ?
(A) Very less (B) Significant (C) Very high (D) Can’t say
153. E-commerce changes the basic traditions of business. Choose the appropriate option.
(A) True (B) False (C) Can’t say (D) None of these
154. For what initial investment is needed in e-commerce ?
(A) Hardware (B) Software (C) (A) and (B) both (D) None of these
155. …………… is needed to the staff to understand way of conducting business in e-commerce.
(A) Salary (B) Training (C) Independence (D) Time
156. …………. is a primary concern in e-commerce.
(A) Security (B) Time (C) Availability (D) Cost
157. The information of what traveling on internet should be protected from unauthorized
access.
(A) Information related to institute (B) Information related to the individual
(C) (A) and (B) both (D) None of these
158. Security against ………………… is needed in e-commerce.
(A) malicious use (B) accidental use (C) (A) and (B) both (D) none of these
159. The ……………….. of customer is a serious issue.
(A) identity (B) security (C) choice (D) payment
160. Why people hesitate to put their information on internet ?
(A) The hackers might intercept the information (B) In future their data may be misused
(C) Personal information may be used multiple times (D) All of these
161. Unnecessary e-mails sent by the companies are called ……………….. .
(A) worm (B) junk (C) spam (D) trojan
162. The ………………… may intercept the personal information.
(A) hawkers (B) hackers (C) takers (D) truckers
163. Which type of fraud can give financial loss to customers ?
(A) Credit Card (B) E-mail (C) Social Networking (D) All of these
164. E-commerce is to be secured from ………………….. .
(A) hackers (B) virus (C) transfer of data (D) all of these
165. Due to ……………….. there is lack of trust in e-commerce.
(A) non-delivery of products (B) incorrect information (C) lack of security of payment (D) all
166. Returning defective goods online is ………………….. issue.
(A) difficult (B) easy (C) can’t say (D) none of these
167. What type of questions arise to users in online purchase ?
(A) Who will pay the transportation charge if the goods are returned back.
(B) Will the merchant return the cash back ?
(C) Will the product be returned to the destination or not. (D) All of these
168. In which mode a product can be purchased from the local store ?
(A) Traditional (B) Online (C) (A) and (B) both (D) None of these
169. What is consumed in sending product in e-commerce system ?
(A) Time (B) Cost (C) (A) and (B) both (D) None of these
170. Which type of products is not favored by the people via e-commerce ?
(A) Fruits (B) Vegetables (C) Perishable products (D) All of these
171. The online shops can not provide ……………… .
(A) touching the product (B) holding the product (C) experience the product by feeling (D) all
172. ……………… products to sell are tricky.
(A) Clothes (B) Furniture (C) (A) and (B) both (D) Books
173. Which type of financial transactions are not generally preferred by people ?
(A) Very small (B) Very big (C) (A) or (B) (D) Medium
174. Regular updations to be done online for small institutes create ………………… .
(A) easiness (B) difficulty (C) facility (D) necessity
175. E-commerce is dependent on ………………… .
(A) internet (B) e-mail (C) processor (D) hyperlink
176. Resistance in ……………….. is dangerous for e-commerce.
(A) e-mail connection (B) network connection (C) internet connection (D) connection of products
177. E-commerce business models are decided on ……………… parties involved.
(A) two (B) three (C) four (D) five
178. E-commerce business model is decided on ………………. .
(A) business parties involved (B) service provided by the parties (C) (A) and (B) both (D) none
179. On which base e-commerce business model is classified ?
(A) Who purchases from whom? (B) Who sells to whom?
(C) Who purchase from where? (D) Who purchase when?
180. ……………. is the e-commerce business model.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) All of these
181. Merchants sell to their customers is the …………………… e-commerce model.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) Consumer to Business-C2B
182. B2C stands for ………………….. .
(A) Business to Citizen (B) Business to Custom
(C) Business to Civilization (D) Business to Consumer
183. From where customer can select the product and give the order in B2C model ?
(A) At a specific time from specific location (B) Any time any location
(C) Anytime from specific location (D) Only from specific location
184. In B2C merchant can sell directly to whom ?
(A) Purchaser (B) Customer (C) Mediator (D) All of these
185. In ………….. model purchaser is the customer.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Business-C2B (D) Consumer to Business-C2B
186. ………….. is the most used model on internet.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) Consumer to Business-C2B
187. Why Business to Consumer-B2C model is more popular ?
(A) Products availability (B) Speed of purchase (C) (A) and (B) both (D) None of these
188. ………….. service is included in Business to Consumer-B2C model.
(A) Retail selling of products (B) Online banking
(C) Transportation as well as selling-purchasing of buildings. (D) All of these
189. …………… is the example of Business to Consumer-B2C model.
(A) www.amazon.com (B) www.rediff.com (C) www.fabmart.com (D) All of these
190. If two different business partners are using e-commerce than it is ………………. model.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) Consumer to Business-C2B
191. B2B stands for …………….. .
(A) Business to Beginners (B) Business to Broker
(C) Business to Buyer (D) Business to Business
192. In B2B both are ………………… as seller and purchaser.
(A) business entities (B) customer (C) purchaser (D) customer-purchaser
193. In Business to Business-B2B model e-mail relationship is established with ………………… .
(A) suppliers (B) distributors (C) agent (D) all of these
194. In Business to Business-B2B model, due to ………………. more efficiency can be achieved.
(A) more transparency between customers (B) more transparency between business entities
(C) more transparency between customers as well as business entities (D) none of these
195. Following options describe …………….. business model.
(1) Manufacturer deal with the supplier, distributor and wholesaler.
(2) Manufacturer quickly communication about diminishing stock product
(3) Supplier can turn the response quickly
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) Consumer to Business-C2B
196. With the help of B2B model the companies can improve the efficiency of common
business activities like ………………… .
(A) supplier management (B) inventory management (C) payment management (D) all of these
197. …………. is the effective medium for Business to Business-B2B process.
(A) Management of Telemarketing (B) Supply chain,Online service
(C) Just in time delivery (D) All of these
198. ………………….. is the example of Business to Business-B2B model.
(A) www.commodity.com (B) www.tradeindia.com (C) (A) and (B) both (D) www.amazon.com
199. If the different customers are doing transactions in e-commerce then it is ………………. model.
(A) Business to Consumer-B2C (B) Business to Business-B2B
(C) Consumer to Consumer-C2C (D) Consumer to Business-C2B
200. …………….. feature is provided in Consumer to Consumer-C2C model.
(A) Online auction without involving third party (B) Consumers can deal directly internally
(C) (A) and (B) both (D) None of these
201. User can become ………………… on Consumer to Consumer-C2C.
(A) seller (B) purchaser (C) professional (D) (A) or (B)
202. …………….. is the example of Consumer to Consumer-C2C.
(A) Auction website (B) Website of selling books online
(C) Website for e-newspapers (D) Website of net banking
203. How the product is sold in Consumer to Consumer-C2C model ?
(A) Displaying catalogue of products (B) Through bidding (C) A & B both (D) None of these
204. …………… website is the example of Consumer to Consumer-C2C.
(A) www.eBay.com (B) www.OLX.com (C) www.Quiker.com (D) All of these
205. In C2C model,catalogue of various products are displayed on………………side of the window.
(A) left (B) right (C) up (D) down
206. Using …………….. tool,user can find different products in C2C model.
(A) find (B) locate (C) search (D) discover
207. How the products are displayed in C2C model ?
(A) Name wise (B) Category wise (C) As a Map (D) With Navigation
208. …………… type of information is displayed in C2C while clicking on the e-book.
(A) Author name and price (B) Rating of readers and reviews about books
(C) Name of publisher, ISBN Number (D) Any of these
209. ISBN stands for …………….. .
(A) International Section Book Number (B) International Solution Book Number
(C) International Standard Book Number (D) International Source Book Number
210. Clicking on ……………. a product is selected to take it to shopping cart in C2C.
(A) buy It Now (B) add to cart (C) add to Shopping Cart (D) any
211. …………. is done in shopping cart.
(A) Product can be added (B) Selected product can be removed
(C) Quantity of product can be changed (D) All of these
212. …………….. button is clicked to confirm the order.
(A) Place Order (B) Confirm Order (C) Buy Now (D) Login Order
213. ……………… is done to enter the website of Consumer to Consumer-C2C.
(A) Log-in (B) Log-out (C) (A) and (B) both (D) None
214. After confirming the order ………………… is to be provided by the buyer.
(A) address (B) summary of order (C) payment option (D) all of these
215. Now-a-days, ………………. option is provided in Consumer to Consumer-C2C.
(A) payment before receiving the product (B) payment after receiving the product
(C) payment while selecting (D) payment after using the product
216. In mode of Payment after receiving the product, when the payment is done ?
(A) After receiving the product at the address (B) While selecting the purchased the product
(C) After using the purchased product (D) Before receiving the product at the address
217. ……………… is done first before giving the order in e-commerce website.
(A) Agreement (B) Commitment (C) Registration (D) Document
218. Without registration,order cannot be given on e-commerce.Choose the appropriate option.
(A) True (B) False (C) Can’t say (D) None
219. What information is to be provided while making registration ?
(A) User’s name,address and caste (B) Birthdates,contact number
(C) E-mail address,username and password (D) Any of these
220. …………model is useful when value of product or service is to be decided by the customer.
(A) B2C (B) B2B (C) C2C (D) C2B
221. C2B stands for ………………… .
(A) Citizen to Business (B) Custom to Business
(C) Consumer to Business (D) Civilization to Business
222. …………….. model has the reverse auction process.
(A) C2C (B) C2B (C) B2C (D) B2B
223. In ………………. model,payment is decided by the customer and company will decide whether
it should be accepted or not.
(A) B2C (B) B2B (C) C2C (D) C2B
224. In ………………… type of C2B model, there is a wide range of products to be selected.
(A) which customer can afford (B) the opportunity to specify the wide range of the prices
(C) willing to pay for a particular product or service (D) any of these
225. In ………………. model, bidding is done from the institutes to provide service or products.
(A) B2C (B) B2B (C) C2C (D) C2B
226. The following options are of ……………… model.
(1) Bidding is done from the institutes to provide service or products.
(2) Reduces the time of bargaining. (3) Flexibility increases
(A) C2C (B) C2B (C) B2C (D) B2B
227. To reverse the selling process ……………… model is used.
(A) B2C (B) B2B (C) C2C (D) C2B
228. …………….. option shows the Consumer to Business-C2B model.
(A) www.bidstall.com (B) www.JeetLe.in (C) A & B both (D) www.amazon.com
229. …………………. is the most used e-commerce business model.
(A) B2C and B2B (B) C2C and B2B (C) B2C and C2C (D) C2B and B2C
230. …………….. is the major difference between B2C and B2B.
(A) Purchaser (B) Vendor (C) Customer (D) Business
231. What is customer in B2B ?
(A) Independent person (B) Institute (C) Businessman (D) Purchaser
232. What is customer in B2C ?
(A) Independent person (B) Institute (C) Businessman (D) Purchaser
233. If government is considered as a separate entity then there are ……………… models.
(A) G2B (B) G2C (C) G2G (D) All of these
234. ………… refers to the services and information provided by the government to the business
organizations.
(A) G2B (B) G2C (C) G2G (D) G2G
235. …………….. is the part of e-govemance.
(A) B2C (B) B2B (C) G2B (D) C2C
236. In G2B, a business organization can get all the information related to ……………….. .
(A) business policies (B) approvals for starting the business (C) set up requirement (D) all
237. In ……………….. websites,various forms can be filled and submitted online to the related
government office.
(A) B2C (B) B2B (C) G2B (D) C2C
238. ……………. is the website of Indian income tax department.
(A) www.incometaxindia.gov.in (B) www.incometaxindia.in
(C) www.incometaxindia.com (D) www.incometaxindia.org
239. ………….. information can be achieved through www.incometaxindia.gov.in website.
(A) Rules of taxation (B) Various forms (C) To file the return online (D) All of these
240. ……………. is the model to provide good and effective services to individual citizen.
(A) G2B (B) G2C (C) G2G (D) G2C
241. Government to Government-G2G model helps in ………………….. .
(A) reducing IT cost (B) streamline procedures(C) government offices to be more efficient(D) all
242. ………………. information is provided by Government to Citizen-G2C model.
(A) Applications of government departments (B) Applications for welfare schemes
(C) Important applications for citizen (D) All of these
243. …………….. network is established by Gujarat government to help people.
(A) GWAN (B) GSWAN (C) GSWEN (D) GSEON
244. GSWAN stands for …………….. .
(A) Gujarat State Wide Area Network (B) Gujarat Source Wide Area Network
(C) Gujarat Solution Wide Area Network (D) Gujarat Section Wide Area Network
245. …………….. website is created by Gujarat government.
(A) www.gswan.com (B) www.gswan.in (C) www.gswan.gov.in (D) www.gswan.org
246. ………is the model in which government agencies communicate in non-commercial manner.
(A) G2B (B) G2G (C) G2C (D) C2C
247. In Government to Government-G2G model, who communicates ?
(A) Government institute (B) Government agencies (C) (A) and (B) both (D) None
248. What type of communication is done between government agencies in G2G ?
(A) Non commercial (B) Commercial (C) (A) and (B) both (D) None
 Answer Key

1.A 31.A 61.D 91.D 121.A 151.C 181.A 211.D 241.D

2.D 32.D 62.C 92.D 122.D 152.B 182.D 212.A 242.D
3.B 33.B 63.A 93.B 123.C 153.A 183.B 213.A 243.B
4.C 34.C 64.C 94.D 124.A 154.C 184.C 214.D 244.D
5.D 35.C 65.D 95.C 125.D 155.B 185.A 215.B 245.C
6.D 36.C 66.A 96.D 126.D 156.A 186.A 216.A 246.B
7.A 37.D 67.B 97.D 127.A 157.C 187.C 217.C 247.C
8.C 38.D 68.D 98.A 128.B 158.C 188.D 218.A 248.A
9.B 39.A 69.C 99.D 129.A 159.B 189.D 219.D
10.D 40.C 70.D 100.D 130.C 160.A 190.B 220.D
11.D 41.B 71.B 101.B 131.A 161.C 191.D 221.C
12.A 42.A 72.C 102.C 132.B 162.B 192.A 222.B
13.B 43.C 73.A 103.D 133.D 163.A 193.D 223.D
14.D 44.A 74.C 104.D 134.A 164.D 194.B 224.D
15.B 45.B 75.B 105.D 135.C 165.D 195.B 225.D
16.C 46.A 76.C 106.C 136.A 166.A 196.D 226.B
17.A 47.D 77.D 107.D 137.D 167.D 197.D 227.D
18.D 48.B 78.C 108.A 138.C 168.A 198.C 228.C
19.A 49.C 79.A 109.C 139.B 169.C 199.C 229.A
20.D 50.B 80.C 110.D 140.A 170.D 200.C 230.C
21.D 51.C 81.D 111.A 141.C 171.D 201.D 231.B
22.A 52.D 82.C 112.C 142.D 172.C 202.A 232.B
23.C 53.C 83.D 113.B 143.A 173.C 203.C 233.D
24.C 54.A 84.B 114.A 144.B 174.B 204.D 234.A
25.D 55.D 85.C 115.B 145.A 175.A 205.A 235.C
26.D 56.B 86.C 116.A 146.C 176.C 206.C 236.D
27.C 57.A 87.A 117.C 147.D 177.A 207.B 237.C
28.A 58.C 88.D 118.D 148.A 178.C 208.D 238.A
29.D 59.B 89.A 119.C 149.D 179.B 209.C 239.D
30.B 60.A 90.C 120.D 150.A 180.D 210.D 240.B