Rural Development Organization Strategy
Rural Development Organization Strategy
Horeb, Wisconsin
August 1978
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Contents
NOTES ON A BASE ORGANIZATION STRATEGY FOR RURAL DEVELOPMENT Preface 1. Development and participation 2. Organizational development as the capacity to solve problems 2.1 Organizational problem solving 3. Rural base organization 4. Dimensions of rural base organizational development 4.1 Administrative structure 4.2 Linkages 4.3 Attitudes 5. Summary References iv 1 1 4 4 6 7 8 10 12 13 16
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Preface
This paper began to emerge at a seminar conducted by the Catholic Relief Service in Cali, Colombia, in late July 1978. The seminar dealt with rural base organizations and how CRS might relate to them. Participants at the seminar included professionals working for CRS in eight countries and New York as well as professionals from national development agencies with whom CRS has collaborated. The exchange of ideas at this seminar was extremely stimulating. However, the main contribution from my point of view was showing that a new methodology was being carved in development by the practitioners of this art. What this paper hopes to do is present in an orderly fashion some of the ideas that came out of the seminar and incorporate where relevant contributions of other observers and practitioners. Special thanks should go to Daniel Santo Pietro who has kept the intellectual ferment going in CRS, to David Nelson who synthesized the basis of organizational development as being essentially problemsolving, and to Bernard Trombley who summarized the Figure 8 approach to project evolution.
August 1978
However, subsidy programs require growth in the size and power of the state apparatus, which may begin to conflict with entrenched economic and political interests. One idea that attempts to get the process moving while avoiding such conflicts has been the implementation of area-specific integrated rural development projects, where state resources are channeled into welfare services from the inception of the project to accompany the infrastructure investments and private sector stimuli, which are more traditionally a part of the economists model. In such projects, it has been argued, the web of poverty is complex and requires a concerted attack that mixes income production activities with state-supplied social services. The role of the state is limited to these social services. In part as a reaction to the problems many of these integrated rural development projects have had in achieving their immediate welfare goals (Oliart 19767), and particularly their difficulty in assuring the continued delivery of services once the project ends, recent interest has developed in local participation, often via grassroots organizations, in such projects. A number of hypotheses have emerged which indicate that development projects have more likelihood of immediate and long-term success when there is substantial participation of the people whom these projects affect than when they are simply implanted from outside the community (DAI 1975; Cohen and Uphoff 1976). Moreover, this pragmatic concern has been complemented by a resurgence of a more humanitarian model of development, that is, the definition of development in terms of the realization of the potentials of the human individual and the collective in which he operates. This humanistic definition of development has been advocated by the various religious development agencies, especially the Catholic Church in Latin America (Goulet 1974), as well as by many of their ideological opposites in the neo-Marxian camp (Haque et al. 1977). In both instances humanistic philosophy leads to a concern with the local community and its expression in various local organizations. The argument is that only the participation of the target population in the development process will assure that they will somehow benefit from the various projects implemented in their name. The extent and form of that participation is the central question. In order to address this question, the hypothesis advanced in this paper is that efforts at rural development, whose objective is the reduction of human misery among the poor, are most effective when projects grow out of, and are controlled by, the disadvantaged. This hypothesis simply extends the participation logic of projects by asking how can the probabilities be maximized that the benefits from development projects arrive to the disadvantaged. The very preliminary answer advocated by the Development Alternatives study and presently being explored by the Cornell group (Cohen and Uphoff 1976) is that such probabilities can be maximized by expanding the participation of the local population in such projects. But as these analyses observe, local participation in pre-established projects is often too little and too late to do more than make the local community feel important for a short time. Perhaps a more fundamental problem is the fact that local does not mean disadvantaged. Rural communities have their structure of power, and in many localities the ownership of the fundamental indicator of wealth and power, land, is in the hands of very few individuals. Ignoring this social reality will mean that the outside resources generated by the development agency will likely benefit only the relatively better-off individuals and not necessarily the disadvantaged (Fals Borda 1971). These institutionalized social conflicts lie at the heart of underdevelopment. The under-privileged are kept in such a condition because their resources are very limited and because other social classes in some way benefit sufficiently from the disadvantaged condition to try to retain the status quo. The hacendado derives certain benefits from having cheap labor to work his lands. The merchant maximizes his position when he is the only buyer of the smallholders production. In such conditions development agencies can propose a community development project to benefit all members of the community. But as many observers have pointed out, such interventions often strengthen
the conflict by strengthening the power of the upper classes. Haque et al. (1977) have developed the hypothesis that where such fundamental contradictions are sharp, any class neutral intervention is really class-biased. The green revolution has often been criticized for contributing to the worsening of the relative and at times absolute economic and social position of the small and poor farmers as a result of the introduction of miracle seeds, while these seeds are alleged to be size neutral, meaning in the context of rural life, class-neutral. The real class differences are so great, however, that the alleged neutrality of the technology cannot long be maintained. Under such conditions of wide social inequalities and their importance to the local elite, the only way to avoid biasing projects in favor of the upper classes is to bias them in favor of the disadvantaged. But this biasing cannot be overdone, since it will only generate opposition from the local elite; nor can it be a oneshot matter, or else its effects will soon disappear. What is required is a contribution to the evolution of the disadvantaged to alter the social contradictions within which they are confined. Such an evolutionary action cannot have an individual focus but must grow from the unity of the poor expressed in organized collective-bargaining power stimulated to solve problems of the disadvantaged. The expression of this unified, organized collective-bargaining power is what we call base organizations, that is, organizations populated and controlled by the disadvantaged. Under this conception, the participation of the development agencies in the development process becomes simply a contribution to the growth of these base organizations and cooperation with projects that base organizations propose and can implement. As expressed at the CRS Cali seminar, the tasks of development agencies are: (1) to hear what the disadvantaged say they want, (2) to incorporate into the development agency the goals and objectives of the base groups, and (3) to fortify the organized expression of the goals of these groups. Development agencies with a mandate to reduce poverty under this base organization focus would find ways to cooperate with this base organizational development. Projects that they finance, or in some way cooperate with, would have as their primary objective the organizational development of base groups, and perhaps more importantly, such projects would grow out of the expressed needs of those groups. This focus is, of course, not new. European development agencies such as MISERIOR and OXFAM have been operating with their versions of this philosophy for a number of years. The InterAmerican Foundation has also been exploring this path. USAID in fact does a great deal of institution building and has embarked certain projects with this base organization logic, especially those involving rural cooperatives. Private voluntary agencies such as Catholic Relief Service have begun to move along this developmental path. The Peace Corps contains a healthy dose of the self-help philosophy. The two problems that these agencies have faced have been (1) the lack of focus on base organizational development, perhaps due to having to operate within the economic model, and (2) the resulting lack of learning from past experiences about what base organizational development involves and how an outside agency can cooperate without co-opting and often destroying the base organization and its fundamental purposes. This paper begins to explore these processes of base organizational development and the forces that condition it, including the participation of development agencies in the process. The central question, then, is what might be some guidelines for channeling and optimizing the contribution of development agencies as they participate in the lives of the disadvantaged and in the evolution of their organizations. The problem we address here is not how can the poor participate in development projects, but rather, how can development projects participate in the evolution of the poor.
See Schein 1969 for a similar but slightly more elaborate model. See IAF 1977, pp. 92-93, for a brief discussion of momentum in their projects.
ANALYSIS OF REALITY
MOTIVATION
BASE ORGANIZATION
PLAN
ACTION
In this problem-solving view of organizational development, the Figure 8 moves along a time dimension in a highly dynamic manner, producing at each pass through the cycle some alteration in the organizational structure and/or in the individuals who compose it. The centrality of the organization in the problem-solving process is the main contribution of the CRS Figure 8. However, it does not address three fundamental issues in the developmental process affecting base organizations: (1) Specifically what are the dimensions along which base organizations develop other than simply their experience and agility in problem-solving? (2) What are some of the more important factors that condition this development, which foment it, and which might impede or destroy the organization? (3) How might an outside agency, one committed to the development of a base organization, cooperate with this process so as to help remove the impediments to the expression of the groups potential? The remainder of this paper begins to explore these questions using some notions from the peasant movement experiences, especially in South America, some ideas from the work on institution building, and some experiences of development agencies. At this point, however, we are not elaborating a theory, but only looking for some conceptual tools which can later be refined and theoretically elaborated into useful guidelines for action.
the second type of peasant movement originated in the haciendas where workers were less laborers and more part-time farmers whose desires for land led to frontal attacks on the land tenure system in a particular area and thereby pitted the peasant against at least part of the dominant social groups of their countries. A third type of peasant organization in the Latin American context is the service cooperative built around the individual farmer and his marketing needs (either for inputs or for the production of his farm). These farmers, be they smallholders or large landowners, are from a different stratum than the other types of peasants, and their cooperative movement has often been a service to the more wealthy sectors of rural areas rather than the small-scale farmers whom they in theory could service (Fals Borda 1971). In some countries, such as Chile, however, a serious program of subsidizing the development of small-scale farmers was mounted in the 1960s and early 1970s via service cooperatives and a substantial government input into these organizations. The basis for participating in service cooperatives is, nonetheless, landownership. This property characteristic puts this type of rural organization in a different class from the rural unions, which grew out of the modern and traditional large-scale agricultural enterprises. Where small farmers are involved, the organizational experiences of cooperatives are highly relevant as an example of rural base organizations (Bennett 1978). Each of these three types of agricultural enterprise modern enclave, traditional hacienda, smallholder has given rise to organizations which to a certain degree have been controlled or at least influenced by sectors of the disadvantaged. Little has arisen from the ever-growing group of landless laborers, the semiproletarians of agriculture in many less developed countries. The evolution of this group of rural residents has been only partially explored (de Janvry and Garramon 1977; Thiesenhusen 1978). Perhaps the most potent organizational voice achieved by the rural landless has been in the various political movements which contrast with the large economic issue-oriented programs of the unions and cooperatives. Relatively little has been done in analyzing the organizational experience or potential of this group. Certainly Feders (1971) observation that the extreme marginality of many rural poor hinders their organization, that the precarious financial situation of many millions of farm people, living at or near a hunger level, is a nearly insurmountable obstacle to peasant organization, should be further explored. Yet a fifth group that has assumed a certain importance in some Latin American countries comprise the agrarian reform beneficiaries. While the number of families affected by agrarian reform is not as great as some observers had estimated in the early 1960s, the organizations that have been developed to coordinate the activities of these beneficiaries are of some importance. Two types of organizations are found; one is the familiar service cooperative which serves the interests of the individual property holders as mentioned above. The other is the community enterprise, which is a collective operation of land on the part of several beneficiaries of the agrarian reform. Murcia (1976) gives a brief summary and comparison of these communitarian experiences.
done on institution building, and the third being the experiences of development agencies in trying actually to cooperate with these base organizations, particularly rural cooperatives.
The forces that affect these evolutionary processes and condition one or the other outcome can be speculated upon. What we want to suggest is only that this dimension of quality of leadership or the style of decision-making is an important dimension that has been used to describe an aspect of rural base-organization problem-solving capacity. Another leadership dimension has to do with the origins of leaders, what interests they represent. Landsberger (1969) summarizes a number of studies that contribute to a debate on whether leaders of peasant movements are themselves peasants or from another, more affluent (bourgeois), or somehow more knowledgeable (intellectual) class. Again there appears to be different requirements for leadership at different stages of the development of the organization. In many cases, during the initial stages, leaders or cadres or organizers do not originate from within the peasant community. On the other hand, when the organization has passed its initial hurdles and in some way proved its viability, local leadership arises from within the disadvantaged classes.* Neither charismatic leadership nor leaders derived from outside the disadvantaged group correspond to the notions of many development agencies of what a base organization ought to look like. The InterAmerican Foundation has been struggling with a sincere faith in the capabilities of the disadvantaged to solve their own problems. However, in practice IAF has run into the realities of organizing and the various actors which interpose themselves between the funds that IAF controls and the disadvantaged who are the foundations target group (see IAF 1977, p. 111, for example). An explicit recognition of the various stages through which base organizations pass and the possible relevance of different styles of leadership and different types of leaders for the different stages might help avoid some of the problems of a patronal or populist philosophy. It should be noted that this discussion of the dimensions of leadership does not touch on other aspects or characteristics of leaders which are repeatedly cited when discussing leadership as the single most critical element in institution building because deliberately induced change processes require intensive, skillful, and highly committed management both of internal and of environmental relationships (Esman 1972, p. 22). Our focus is more on the structural characteristics of leadership rather than on the personal skills and commitments that leaders may possess. This is not to say that these technical and commitment variables are not important, but that they are part of the reality in which organizational development occurs; in the process of change, leaders competence and commitment have to be improved according to the specific needs of the situation. How this improvement in administrative skills exhibited by those in leadership positions is achieved is of fundamental importance. It is the structure of this tactical and strategic decision-making that is of principal interest in this paper. The importance of this decision-making structure to peasant movements is attested to by the means of defense utilized by some elements of the power structure when threatened by peasant organizations. The first and often most effective counterattack employed is the arrest of the leaders or the use of more violent means for removing these crucial actors from the scene. A third dimension of the administrative nature and capacities of an organization is what Landau (1972) and others have called the complexity exhibited by the organization. As derived from systems theory, the notion of complexity summarizes three phenomena in the growth of organizations over time. As Landau observes, systems (or organizations) pass from initial, simple structures to more complex ones. In particular,
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See Haque et al. 1977, pp. 117-126, for a discussion of this aspect of an evolving leadership.
See Feder 1971, p. 163; Cotler and Portocarreo 1969, p. 316, for examples; most of Landsbergers 1969 edited book contains observations on the measures taken to neutralize the leadership of peasant movements).
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(1) As a system develops, it tends to become specialized; its parts assume definite structures and functions. (2) As a system develops, it tends toward centralization; differentiated structures and specialized functions become subject to a central control which operates to integrate the various behaviors in the system. (3) The organizational form of a living system tends toward hierarchy; its various structures and functions are arranged in terms of levels, the higher levels comprehending the lower (Landau 1972). These dimensions help specify what Weber calls the routinization of charisma in terms of the growing complexity of the organization. Whether this increasing complexity is in any sense an objective for development agencies is debatable. Apparently increased complexity of decision-making structures is inherent in organizational growth, which in turn has implications for development agencies and the members of the base organizations. One immediate implication is that in less complex organizations, highly complex projects would probably overtax the organizations capacities. The swamping of base organizations with resources and auditors has many times killed off the organizations or contributed to internal struggles concerning what to do with the resources. Financial kindness wrapped in PERT networks often requires a degree of organizational complexity that does not exist. Rather than to think in terms of moving mountains, development agencies perhaps should think in terms of helping organizations develop their own capacities to move mountains at some later time.
4.2 Linkages
A second dimension of organizational development stressed particularly by the institutional development school is the degree to which the organization is interdependent with other organizations. This interdependence refers to the number and types of linkages which it maintains with a set of discrete structures with which the subject institution must interact (Esman 1972, p. 23). The peasant movement tradition also stresses this dimension of linkages, especially in the formative stages of the movement and in its importance in later stages.* This basic position expressed in Custers paper (1978, pp. 1-5) is the requirement that peasant organizations project their program onto the society at large and incorporate themselves in the larger struggle being waged for human freedom and social justice. This incorporation both prepares the organizations for dealing with the most serious threats to their own existence as well as gives greater meaning to the often small achievements of small-scale organizations. From the institution-building point of view, the leadership of organizations must attempt to manipulate or accommodate itself to certain linkage relationships for the organization to thrive. Esman (1972) presents four types of linkages: (1) Enabling linkages, with organizations and social groups which control the allocation of authority and resources needed by the institution to function. (2) Functional linkages, with those organizations performing functions and services which are complementary in a production sense, which supply the inputs and which use the outputs of the institution. (3) Normative linkages, with institutions which incorporate norms and values (positive or negative) which are relevant to the doctrine and program of the institution. (4) Diffused linkages, with elements in the society which cannot clearly be identified by membership in formal organization.
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In evaluating the viability of an organization, and particularly what types of linkages should be strengthened, these four types of linkages offer something of an organizational blueprint. The obvious problem is one of generating empirical referents for these abstract dimensions. Nonetheless, the identification of four types of linkages of certain intuitive importance is an important step. It is interesting to note that in later work coming out of the institution-building group, the emphasis has expanded to a concern with a multiplicity of channels for linking the local organization with higher-level ones. For any of the linkage functions to be effective, requires the operation of a number of channels concurrently (Uphoff and Esman 1974, p. 71). In that analysis expressly dealing with local organizations, the authors observe that because any single channel may at any time be blocked or monopolized, may fail to function, or may yield unsatisfactory results, it is important to have multiple channels which local leaders use either singly or in combination, to meet their needs (ibid.). This multiplicity of channels is similar to that noted by Hine and Gerlach (1977) in the more successful linkage systems, including that of the multinational corporations and China. Such systems provide multiple contact points and communication channels both up and down the power hierarchies and among organizations of the same level. Perhaps these notions of multiple communication channels both vertically and horizontally better capture the essence of the linkage problem than Esmans (1972) four types. The Inter-American Foundation has developed a similar orientation in judging the social gains that any given project might have effected. For the Foundation, leverage is a crucial indicator, which in practice means strength at collective bargaining to secure the resources the organization needs and particularly bargaining as fortified by being integrated into national networks of organizations working for social change. The methodology proposed for softening the fundamental contradiction in rural society by Haque et al. (1977) includes as an indicator of organizational achievement the development of a political power. This political power is an ability to assert the groups power as direct producers in the society (ibid., p. 130). The final judgment of an organizations success is not how effective it is in solving particular economic problems of a target group or changing attitudes here and there, but whether the principal process of exploitation of which the target group is the major victim is being reduced by virtue of the increasing strength of the group, its capacity to alter the course of social processes in a fundamentally different way. Again, translating these diverse thoughts to specific situations is a joint task of researchers and development agencies with a commitment to the disadvantaged. The globality of the focus is undeniable, however. In the words of the Catholic Relief Service, in each project that is carried out the peasant is and ought to be the author of his destiny. But the goal is more than this. It is through concrete projects in which the peasants have the opportunity to bring into being achievements which are translated in the realization of man and of all men of the countryside (CRS 1977, p. 1). Linkages, then, refer to the points at which exchanges (information or energy transfers) actually take place (Landau 1972, p. 94); they are crucial for the existence of the organization and for giving the organization a role in broader processes of social change. But the concept of linkage can mean more than a connection of the organization to its environment. The environment may also connect to the organization by bestowing a certain legitimacy on it. One of IAFs social gains indicators is legitimacy, where the IAF beneficiaries cause is being recognized as valid and their demands are just and reasonable (IAF 1977, p. 76). In Esmans words, institutionalization means that the organization and its innovations are accepted and supported by the external environment (Esman 1972, p. 35). For many development agencies, legitimacy means the ability of the organization to secure funding from other agencies. What is often forgotten is that this indicator may only emerge after a long period of
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institutional struggle or even after the organization has changed its goals so as to be more accommodating to the society in general or to a particular political current in it. The delicate balancing of linkages is a constant tension within base organizations as in other types of organizations. The issue is under what conditions is isolation, autonomy, the cutting off of linkages more important than the achievement of a stable relationship with the organizational environment including the legitimacy of the organization.
4.3 Attitudes
The third major category of base organizational development refers to the mental processes of the organizations members. At the CRS seminar in Cali, despite the obvious difficulties involved in assessing mental processes, the question was of paramount importance. The IAF social gains indicators also refer prominently to this dimension. The Haque et al. (1977) approach conceives of attitudes as a central category of analysis and action. There appear to be three basic attitudinal processes that reflect organizational development. The first is the development among group members of a capacity to reflect critically on the problems affecting the group and the individuals who compose it. Achieving some degree of this critical awareness is what Haque et al. (1977) say is among the first steps in creating an organization, an awareness that de-links the target group from the psychological controls induced in them by the society in which they have functioned. This de-linking or reduction of psychological dependency may be quite modest at the first stages of organizational development, and may result from some natural calamity such as flooding, or as part of a reaction to social injustice such as land foreclosures. The sign that some progress has been made is the decision to take collective action and not await the action of other social groups. The CRS procedures in Central America focus on the analysis of reality as a separate element in group decision-making. Critical analysis implies the exploration of the causes of problems as they derive from the interactions of the wealthy and the poor, again a stepping outside of the psychological dependencies inherent in most social structures. This de-linking implies further that an idea of group identify is being developed apart from the general social position in which the individuals in the group had been imbedded. Critical awareness is an ability to reflect on ones reality, on the origin of ones problems, and on the viability of collective action to achieve some relief. But this awareness is also a consciousness of others in this same position, on the identify and potential of the individual in the group. This group identity leads us into a second attitudinal dimension which has to do with a sense of solidarity of the individuals with the organization as such, a sense of group commitment. This orientation of the organizations members refers to an affinity among the target group that makes them stay together and turn to each other for material and emotional support, a concern for each others well-being, and an urge to have constructive dialogues with each other about issues of individual, mutual and common concern (Haque et al. 1977, p. 128). This commitment to the organization may have its roots in the traditions of the community (see Dore 1971), especially where some aspects of the means of production are managed collectively. This tradition of cooperation could be the focal point of first activities to stimulate organizational development, especially in the line of rural cooperatives.* The basis of this commitment probably lies both in past experiences or traditions of cooperation as well as in the constant testing of the organizations contribution to the members goals (Olson 1971). It is affected by actions of others in the organization,
See Bennett 1978 for more on this question of compatibility of cooperative forms.
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how trustworthy they are from the point of view of each member, how predictable their actions are, and how the leadership protects the interests of the members. This group solidarity or collective spirit is often a fragile bond, which nonetheless plays an important role in organized action. The commitment of a number of individuals to the group feeds into what the IAF book calls discipline, or the situation where peer group pressure becomes the only necessary means of effectively supervising and enforcing work responsibilities (IAF 1977, p. 76). Each individuals commitment to the group in a context of commitment provides the checks and balances that Dore (1971) calls institutionalized suspicion (Dore 1971, p. 52), and which he observes is the basis for modern forms of cooperation, meaning large, highly differentiated, often impersonal, bureaucratic organizational forms. Ironically, apparently it is the doubts about commitment combined with this very commitment to the group that enables these mechanisms of discipline to function. A third attitudinal dimension of organizational development is creativity. Perhaps as a result of the critical awareness and group solidarity, the members of the organization sense a new freedom of thought and are able to develop this creative spirit, this urge to innovate, to seek new resources, to seek and innovate new technology, to make organizational and administrative innovations, to make experiments, to solve problems and not to run away from them or expect others to solve them (Haque et al. 1977, p. 129). The IAF experience is quite similar to this notion of creativity. Their view is that creativity is a result of the organizational development process, where the individuals involved have a more positive and innovative view of the beneficiaries relationship to their milieu (IAF 1977). They are able to create new forms of relating to their environment. But of special importance for IAF is the ability to engage in longrange planning and the disposition to postpone immediate gratification if this long-range goal is accepted. Perhaps this creativity is at the heart of the call for more participation of local organizations in the development process. The local peoples knowledge of local problems and capabilities in combination with the enlarged opportunities offered them in the various types of rural development projects can yield highly innovative ways for implementing the projects, of adapting them to local conditions. But in this paper, creativity is not so much instrumental in the achievement of a project managers goals, but an integral part of the growth of the organizations capacity to solve problems which it faces as an organization and which in turn reflect on the micro-problems faced by each member.
5. Summary
This attempt at switching the means-ends logic of development practice is the basic thrust of this paper. The institutional question is the central question, understanding by institution those means whereby elements in the social reality are defined as problems and those structures for making decisions about how to solve those problems. What has been attempted here is an illustration of what some of the more commonly used dimensions of this institutionality are. There are many such dimensions, many that we have not included in this analysis of problem-solving capacity. Moreover, the dimensions selected obviously are interrelated, changes in one affecting changes in the other.
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What we have selected could be summarized in a fashion similar to the sociogram used by Haque et al. (1977). Figure 2 visualizes the dimensions of organizational development which we have discussed as spokes on a wheel, as separate dimensions of the phenomenon under study but as interrelated and part of an ongoing process. As the analysis and experience with this process grows, reconstruction of this wheel could be undertaken. The process of organizational development involves movement from the center, a state of nonorganization, an incapacity to solve group problems, to the periphery, where we assume there to b a maximum capability to solve problems. These dimensions of the capacity to solve problems are interrelated and probably movement along each dimension itself creates new problems for the organization to face. Nonetheless, the dimensions summarize what a number of observers have concluded to be central features of organizations as they move from the incipient, isolated, emotional stage to a stage where decision-making structures are more elaborate, rational, and well-integrated with a wider environment, which allows the organization to attack its problems on several fronts. Having visualized how one might describe base organizational development is just part of the journey. Given that it is a proper and desired role of agencies to cooperate with this development, the question of what factors tend to favor and what forces tend to inhibit the development along these dimensions is a crucial one. For only by understanding these forces can development agencies fit their activities to the organization with any hope of success. This problem will be explored in a later paper.
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