Solved Tasks — Recruit CRM Selection Assignment

1) Escalation Handling Email (Option 3)

Hi [Client Name],

Thanks for flagging this — I understand how important a timely resolution is. I've reviewed
the issue and here’s what I’ve done so far:

• Immediate action: Reproduced the issue and logged it with Engineering (Ticket #XXXX).
• Interim workaround: You can temporarily use [workaround steps] to avoid disruption.
• ETA & next steps: Engineering is prioritising a fix; I’ll update you by [specific date/time].

I’ll remain your single point of contact until this is resolved. If the workaround doesn’t suit
your workflow, please tell me how you use the feature and I’ll escalate accordingly.

Appreciate your patience — we’re on it.

Warm regards,
[Your name]
Customer Success — Recruit CRM

2) Onboarding Follow-Up Email (<=250 words total incl. AI answer)

Hi [New User],

Hope your first week with Recruit CRM went well! I wanted to check if you’re facing any
blockers — common ones are importing candidates, scheduling searches, or setting up
email templates. If any of those (or something else) is slowing you down, reply and I’ll walk
you through it.

Tip: Use the 'Saved Searches' feature to auto-filter candidates by role and skill; it saves
~30% time on sourcing.

If you’d like, we can set a 15-minute call to customise the workspace to your hiring process.
I’m happy to help anytime.

Best,
[Your name]
Customer Success — Recruit CRM

AI Curiosity (2-sentence answer):