25/11/2025, 14:04 Agents Platform | ElevenLabs Documentation
Scribe v2 Realtime is now available. Learn more about the model here.
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Agents Platform
Learn how to build, launch, and scale agents with ElevenLabs.
Agents accomplish tasks through natural dialogue - from quick requests to complex, open-ended
workflows. ElevenLabs provides voice-rich, expressive models, developer tools for building
multimodal agents, and tools to monitor and evaluate agent performance at scale.
Configure
Build multimodal agents with our developer toolkit, dashboard, or visual workflow builder
Need help?
Ask anything
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25/11/2025, 14:04 Agents Platform | ElevenLabs Documentation
Scribe v2 Realtime is now available. Learn more about the model here.
Deploy
Integrate multimodal agents across telephony systems, web, and mobile
Monitor
Evaluate agent performance with built-in testing, evals, and analytics
Platform capabilities
From design to deployment to optimization, ElevenLabs provides everything you need to build
agents at scale.
Design and configure
Goal Guide Description
Create conversation
Workflows Build multi-step workflows with visual workflow builder
workflows
Need help?
Write system prompts System prompt Learn best practices for crafting effective agent prompts
Ask anything
Choose from supported LLMs or bring your own custom
Select language model Models
model
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25/11/2025, 14:04 Agents Platform | ElevenLabs Documentation
Goal Scribe v2 Realtime
Guide is now available. Learn more about the model here.
Description
Conversation
Control conversation flow Configure turn-taking, interruptions, and timeout settings
flow
Configure voice & Voice & Select from 5k+ voices across 31 languages with
language language customization options
Upload documents and enable RAG for grounded
Add knowledge to agent Knowledge base
responses
Connect tools Tools Enable agents to call clients & APIs to perform actions
Personalize each Use dynamic variables and overrides for per-conversation
Personalization
conversation customization
Connect and deploy
Goal Guide Description
Build with React Pre-built components library for audio & agent apps
ElevenLabs UI
components (shadcn-based)
Embed widget in website Widget Add a customizable web widget to any website
Build React web apps React SDK Voice-enabled React hooks and components
Build iOS apps Swift SDK Native iOS SDK for voice agents
Build Android apps Kotlin SDK Native Android SDK for voice agents
React Native
Build React Native apps Cross-platform iOS and Android with React Native
SDK
Connect via SIP trunk SIP trunk Integrate with existing telephony infrastructure
Make batch outbound
Batch calls Trigger multiple calls programmatically
calls
Use Twilio integration Twilio Native Twilio integration for phone calls
Build custom integrations WebSocket API Low-level WebSocket protocol for custom implementations
Receive real-time events Events Subscribe to conversation events and updates
Monitor and optimize Need help?
Goal Guide Description Ask anything
Test agent behavior Testing Create and run automated tests for your agents
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25/11/2025, 14:04 Agents Platform | ElevenLabs Documentation
Goal Scribe v2 Realtime is now available. Learn
Guide more about the model here.
Description
Analyze conversation Conversation
Extract insights and evaluate conversation outcomes
quality analysis
Monitor performance metrics and conversation
Track metrics & analytics Analytics
history
Configure data retention Privacy Set retention policies for conversations and audio
Architecture
The Agents Platform coordinates 4 core components:
1. A fine-tuned Speech to Text (ASR) model for speech recognition
2. Your choice of language model or custom LLM
3. A low-latency Text to Speech (TTS) model across 5k+ voices and 31 languages
4. A proprietary turn-taking model that handles conversation timing
Quickstart
Build your first agent in 5 minutes
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Quickstart
Next
Build your first conversational agent in as little as 5 minutes.
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