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28.10.2020

Behavioural Profile Report

José Mesquita

This Report is a product of PDA International.

PDA International is the leading provider of applied behavioural
assessments for the selection, management and development of
talent.

PDA International ®
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 Behavioural Profile Report of José Mesquita

Introduction

The PDA Assessment is a reliable and No two profiles are therefore the same. Your
scientifically validated instrument, which has capacity to manage and regulate your own
been specifically developed to help assess and responses will have an impact on how the
describe the natural behaviour of individuals. behavioural patterns suggested by your profile,
will be delivered and observed. PDA can
Assuming that self-assessment has been therefore be used to develop self-awareness
completed and answered in accordance with the (personal competence) and is an ideal coaching
instructions, this report should provide an / talent development tool.
accurate description of the way you are likely to
prefer to behave in different situations and with It is available in different languages and is used
different people. It is important to remember in a variety of industries worldwide, to support the
however, that PDA is NOT A TEST OF ABILITY. recruitment, selection, integration, management
There are no correct, incorrect, good or bad and career-progression of effective people.
results.
With this in mind, we invite you to dedicate some
In short, this report provides you the opportunity time to read your PDA Report in detail. Focus on
to describe how you prefer to behave, (Natural the aspects of behaviour, which you believe may
Behaviour) and compares it to how you believe have a positive impact and those, which have the
you should behave in your current role (Role potential to present challenges, may restrict your
Behaviour). progress or have already done so.

It should be kept in mind that your natural

behaviour is not fixed and can be adapted or
modified by either enhancing or inhibiting your
natural tendencies. This can be highly valuable in
the development of interpersonal skills, emotional
intelligence, when working in a team and also in
matching to the behavioural demands of others, a
specific role or current situation.

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 Behavioural Profile Report of José Mesquita

Consistency Indicator

The information in this report is coherent and consistent. Therefore, it is valid for
interpretation and offers a solid basis for making decisions.

PDA Chart

Risk Axis
Cautious Risk-Taker

Is a polite, kind and cautious individual. Prefers not to accept risks and is generally motivated by
environments that are free of tension and confrontation. Usually adopts a reserved attitude. Is rarely
confrontational, which is why the individual prefers not to lead others or dominate situations. On
occasion, when facing pressure, may adopt a decidedly passive, non-confrontational attitude.

Extroversion Axis
Introverted Extroverted

Is an individual who interacts with others with no great problems and is generally extroverted.
Usually approaches people and shows an appropriate level of interest.

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 Behavioural Profile Report of José Mesquita

Patience Axis
Restless/Impatient Calm/Patient

Is an individual who is generally alert. Can respond positively to changes and can also tolerate a
certain level of routine. Although they do enjoy variety and change, these should be planned.

Conformity to Norms Axis

Independent Adherence to rules

Is a dependent individual who adheres to standards. Is open and accepting of the ideas of others.
Generally relies on others to provide direction and set standards. Is detail-oriented, quite
perfectionistic and precise. Is open to the ideas of others and easy to lead. Is obedient, courteous
and cooperative. Prefers to have others lead activities.

Self-Control Axis
Emotional Rational

Is a situational individual as far as the axis of Self-Control goes. Does not display a clearly
emotional or clearly rational inclination. This implies that, depending on each situation, they could
eventually be somewhat rational, cold and calculating as well as more sensitive and involved from
the emotional aspect.

NOTE: It is important to understand that not all the characteristics described

in this report will manifest themselves simultaneously or with the same
intensity. It is more likely that you will only observe some of these
characteristics. The higher the score on the axis, the more prominent the
characteristic and the behaviour will be in the individual's Job Profile.

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PDA Indicated Behavioural Characteristics

The words listed below should be considered as general descriptors of a reference
behavioural tendency, therefore considered as a guide for understanding behaviour. It’s
important to understand these words are not predictors of ability or skill but presented as
‘descriptors’ of a preferred behavioural style. They are potentially valuable in helping to
select an appropriate job role, work environment or to identify important development
areas in a career.

Risk Extroversion Patience Norms

Mild-mannered Focus on people Focus on service Focus on quality
Accommodating Influential Dependable Compliant
Careful Persuasive Reliable Cautious
Approachable Positive Thorough Systematic
Amiable Sociable Good listener Detailed
Non-demanding Accurate
Risk-averse Reserved Persistent Perfectionist
Cautious Reflective Fair-minded Logical
Seeks direction Serious Sincere Meticulous
Suspicious Mobile
Active

Definitions
Risk Tendency to take risks in order to achieve objectives.

Extroversion Tendency to interact with people in favourable environments.

Patience Tendency to remain calm, controlled and avoid unexpected changes.

Norms Tendency to adhere to norms, rules, procedures and avoid unfavourable

situations.

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Behavioural Profile Description

This section will provide ample insight into the individual's natural behavioural style. The
description identifies the natural and spontaneous ways in which the individual will
respond to the demands of his or her job. Use this description to gain in -depth insight
into how the individual responds to the need to solve problems, face challenges and
influence others, how the individual responds to the environment and to rules and
procedures established by others, and if the individual is able to control his or her
impulses and emotions.

José is a polite, friendly, precise and tactful individual who will always try to avoid
antagonistic situations through attention to detail and by eliminating chances of errors. He
will do whatever he can to avoid mistakes.

He strives to be objective and rational in his work. He is good at work that requires precise
calculations based on detailed knowledge and information.

He feels comfortable if he has enough time and information to organise himself. Because
he tends to be a detail-oriented perfectionist, he feels stressed if he does not have enough
time or information to clarify his work. José may become overly anxious and demand
explicit rules and instructions.

When deciding, especially in a new or unfamiliar area, he will want to have a lot of data
available. He is a perfectionist who is cautious when making decisions, which might
frustrate more proactive, less detail-oriented individuals. He is efficient at dealing with
detailed information and very cautious and controlled when making decisions. He prefers
to work objectively, based on facts and data.

José is motivated by a moderately structured environment, a democratic leader and a

clearly-defined job description. He reacts positively to praise and to the sincere
appreciation of his expertise and knowledge.

José is very adaptable and will back down from his position just to preserve a conflict-free
environment. He seeks team harmony and cooperation. To achieve this harmony, he will
often try to satisfy the needs of others. However, he may be very demanding regarding
adherence to rules, guidelines and procedures.

He is generally a good communicator and has the ability to listen as well as speak. José
prefers to work at his own pace and may become anxious or defensive when pressured to
simplify things. He may also adopt a defensive attitude if his work is criticised.

He is moderately extroverted and likes working with others. He is generally a good team
player, who may become an integral part of the group. He is sociable and likes interaction,
especially in familiar or pleasant environments. With his peaceful, reserved and
service-oriented approach he gains the trust of others, who will frequently seek out to him
to share their problems or concerns. He also prefers having his superiors available to offer
advice, direction and guidance.

He tends to adhere to policies, procedures and instructions without a problem, but will
become stressed by confrontation and arguments. In these cases, José may prefer to back
down and he could project an image of insecurity.

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 Behavioural Profile Report of José Mesquita

He will be skilled at influencing others in a non-aggressive way, eliciting a positive

reaction by sharing detailed or specialised information. To achieve his best performance,
José prefers to work at his own pace and will take longer to improve the quality.

José is someone with a strong conscience. He strives to do a good job. He tries to be

efficient, relying on facts and data, being precise, consistent, stable, loyal, cooperative
and collaborative in his work.

José is generally tolerant and prepared to recognise and respect the ideas and opinions
of others. When faced with difficult situations, he prefers to be reserved and tactful, and
seeks to establish loyalty with people and organisations.

José will appreciate a supervisor who treats him considerately and whose judgment and
fairness he can respect. José may seek reassurance from his supervisors that he is doing a
good job.

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 Behavioural Profile Report of José Mesquita

Management Style
This section will provide ample insight into the individual's management style. It describes
the way in which he or she performs naturally when faced with the need or responsibility
of managing others. This individual's managerial style is described in the following
chapters: Leadership, Decision-Making and Communication.

Leadership

· José adopts a formal and democratic style.

· He exercises his authority based mainly on his personal experience.
· He will consult with colleagues and subordinates to establish goals and objectives.
· He seeks consensus and approval to establish deadlines and guidelines.
· He is precise and detail-oriented and, therefore, has a hard time in fully delegating responsibility for
tasks or projects.
· He personally checks the work he assigns.
· He promotes a family-style team spirit.
· He will use previously accepted rules and pre-established guidelines to avoid personal
confrontation.

Decision-Making

· Before deciding, José prefers to have a lot of information, especially in new or unfamiliar
situations.
· He is cautious when making decisions, which might frustrate more active, less detail-oriented
individuals.
· He is cautious and controlled when making decisions.
· Instead of making decisions, he usually offers suggestions.
· He generally makes decisions based on precedents.
· In the event of any interpersonal conflict, he will be tactful.

Communication

· José has the ability to listen and share information.

· He makes himself clear and allows sufficient time to ensure that guidelines and procedures are
understood.
· He may sometimes be too specific and technical in his written and oral communication.

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Sales Style
This section will provide insight into the individual's sales style. The individual's style
during the different stages of the sales process is described in the chapters titled
Opening, Closing and Customer Service, enabling us to determine the individual's ability
to make presentations and handle objections, as well as gauge the individual's propensity
for customer follow-up and maintenance.

Opening

· José has a persuasive and tactful communication style.

· He has good listening skills.
· He seeks to establish friendly relationships.
· Because he spends a lot of time on introductions and unrelated topics, he may irritate customers
who are short on time.
· Communication will be a strength, but his opening approach may be somewhat inadequate.

Closing

· José will focus on perseverance, his strong knowledge of the product and persuasion to induce
the customer to buy.
· Given his concern with being polite and non-confrontational, closing the sale might become
difficult.

Customer Service

· Will be detail-oriented and organised, maintaining customer files which he will use as an effective
service tool.
· Feels comfortable making himself accessible to customers and likes making repeat visits,
regardless of whether they are established or new customers.
· Has a positive and sincere focus on service.
· Customer service will be considered a strength in his sales skills.

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 Behavioural Profile Report of José Mesquita

How to lead José effectively

This section describes important aspects to keep in mind for providing effective coaching
to the individual. The following descriptive points are based on the individual's natural
behavioural style and are critical for any person who wishes to lead the individual as
effectively as possible, bringing out his or her full potential.

· He will be more interested in collaborating with others than in competing.

· He seeks to be part of a favourable environment with good interpersonal relationships.
· He requires constant approval from others, especially from his supervisor.
· He will accept routine situations like the ones that require being in constant motion.
· He is motivated by formal recognition; otherwise, he will dismiss it.
· For verbal communication to be effective, it must be clear, explanatory and non-confrontational. It
is important that his supervisor provide the opportunity for this individual to clear up his doubts.
· He needs support from his supervisor when making a decision. He will not want to make a mistake
and will be cautious with unpopular decisions, as he feels uncomfortable in situations that
generate confrontation.
· He must receive clear and precise instructions about what is expected of him.
· He must be offered guidance and control to keep him from spending too much time on details.
· He feels comfortable in environments that make him feel safe, and sudden or unexpected
changes may cause him to lose motivation.
· He enjoys helping and assisting others, so before assigning a new task to him, check on his
pending tasks first.

It is important to keep in mind that this individual's potential is in his persistence to

complete assigned tasks, his listening skills and his attention to detail.

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 Behavioural Profile Report of José Mesquita

Strengths that can be Overused

This section describes some of the unique tendencies in the behavioural style that could
eventually become weaknesses. They are clearly positive aspects of this individual's
behavioural style but could act against him or her if not moderated or addressed in a
timely manner.

· His strong rational left brain (analytical) approach may need to be modified for interacting with
individuals who use their right brain (emotional/intuitive) approach.
· His desire for facts and need to be right may slow work progress.
· He may project image of clinically efficient expert with the right answers but without
compassionate behaviour.
· He may overemphasise the "obvious logic" of an argument, thereby underestimating the
importance of building flexible relationships with different people.
· He may become overwhelmed in "what if" or "doomsday" scenarios.
· He may provide more information than the person desires or can be reasonably used.
· Due to his lack of confidence and assertiveness, he may give in even when correct.
· In his desire to "follow the system," he may go too far in his application of rules and standards.
· His need for clarity and structure may hinder his creative thinking and responsiveness to change
and instability.

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 Behavioural Profile Report of José Mesquita

Keys to motivate José effectively

This section describes important aspects to keep in mind in order to help the individual
reach and maintain a high level of motivation. The following descriptive points are based
on the natural behavioural style and are critical for any person who will assign tasks or
responsibilities to this individual or for anyone who will work with him or her in the same
team.

· Avoid exposing him to risky and stressful situations.

· Avoid personal criticism.
· Offer praise and soothing words, especially when working in new and unfamiliar areas.
· Provide him with enough time to compile information and analyse alternatives before making a
decision.
· Provide positive feedback and keep him informed of his progress in achieving goals.
· Clearly define expectations regarding the completion of the tasks assigned to him.
· Allow him to work in balanced groups.
· Include him in groups of friendly and helpful colleagues.
· Allow him to work in highly-detailed tasks that require concentration and analytical skills to
produce precise and accurate results.

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 Behavioural Profile Report of José Mesquita

Current Situation
This section will provide a clear perspective regarding the changes occurring in this
individual's behavioural style. It describes which aspects of the individual's natural style
are being modified in an effort to adapt to his or her current job requirements.

Decision-Making

This analysis indicates that, normally, José is very careful when making decisions. He
makes the best effort to make good decisions, by collecting the best information
available, discussing it and gathering additional and better-quality data. In his intent to
make the right decisions, he prefers not to be hasty, unless he has all the information at
hand. At the present time, José senses that his current situation does not require that he
make any major changes to his "decision-making" style. He feels that, given his current
situation, it is important to make the best decisions, so it is essential that he consult and
gather information. José understands that it is certainly preferable not to be hasty in
making a decision unless he has all the information at hand.

Energy Balance

This PDA Assessment Report suggests that José perceives his actual situation requires
an investment of energy bigger than what he is comfortable with at this time. This is a
sensitive change and we can infer that he may be feeling somewhat pressured and
under excessive demand.

Behavioural Changes

This assessment suggests that José is somewhat flexible and capable of adapting. He
will have no problem adapting, although he may occasionally exhibit some resistance to
changing his style and adapting to the job requirements.

This report is related only to behavioural characteristics. Success in any specific job
will depend exclusively on the applicant's intelligence, skills and relevant experience.

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 Behavioural Profile Report of José Mesquita

Behavioural Profile Chart

NATURAL ROLE

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 Behavioural Profile Report of José Mesquita

Self Description
No trabalho, sou uma pessoa disciplinada, organizada e que tenta dar-se bem com todas as
pessoas. Procuro novos problemas e desafios, novas formas de criar valor para a empresa e de
tornar processos mais eficientes. Sou um trabalhador independente e responsável pelo trabalho
feito, perante os clientes e colegas. Esforço-me sempre também para colaborar e ajudar os meus
colegas sempre que precisam. Tento também fazer uma autoavaliação recorrente do meu
trabalho, de acordo com os objetivos da empresa, de forma a entender os maiores defeitos do
meu trabalho e procurar formas de melhorar os aspetos em que não tenho obtido os resultados
pretendidos.

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PDA Radar Chart

NATURAL ROLE

José Mesquita

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 Behavioural Profile Report of José Mesquita

PDA Wheel Chart

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 Behavioural Profile Report of José Mesquita

Behavioural Radar Chart

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Behavioural Trends
IMPORTANT: Under optimal conditions, the vast majority of individuals may be capable of
performing adequately in any of the following competencies. "Optimal conditions" is used to signify a
work environment where several of the following conditions are present: good leadership, motivation,
recognition, support and training, among many others. We understand that workplace conditions are
not always optimal.

Adherence to Rules and Guidelines

This competency measures an individual's ability in terms of adherence to policies and

control, responding in accordance with appropriate rules and guidelines.

Challenging - Requires Easy - Effortless

some Effort

Attention and Listening

This competency measures the "listening and receptivity" skills in an individual. Patience,
tolerance and time for others.

Challenging - Requires Easy - Effortless

some Effort

Competitive Orientation to Results

This competency measures an individual's skill in being results-oriented by means of a

direct and competitive style, accepting some challenges and using confrontation, when
necessary.

Challenging - Requires Easy - Effortless

some Effort

Customer Service, Attention and Support

This competency measures an individual's skill in terms of customer service and the
ability to provide service in a polite, attentive and consistent style.

Challenging - Requires Easy - Effortless

some Effort

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 Behavioural Profile Report of José Mesquita

Dynamism and Sense of Urgency

This competency measures an individual's skill in responding to challenges that require

diversity, change and variety when time is of the essence.

Challenging - Requires Easy - Effortless

some Effort

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 Behavioural Profile Report of José Mesquita

Implementation

This competency measures orientation toward tasks. An individual's ability to manage and
coordinate tasks in adherence to the appropriate standards and procedures.

Challenging - Requires Easy - Effortless

some Effort

Persuasion and Extroversion

This competency measures an individual's skill in terms of interpersonal relationships and

the capacity to relate by means of an extroverted, sociable and persuasive style.

Challenging - Requires Easy - Effortless

some Effort

Precision - Quality

This competency measures an individual's skill regarding tasks that require precision,
quality and detail. Continued follow-up through completion.

Challenging - Requires Easy - Effortless

some Effort

Proactive and Independent

This competency measures "proactivity" toward tasks as well as people. It involves the
skills of persuasion and motivating others, while pursuing challenges that require
creativity and independence.

Challenging - Requires Easy - Effortless

some Effort

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 Behavioural Profile Report of José Mesquita

Strategic Orientation to Results

This competency measures an individual's skill in being results-oriented by means of a

determined and consistent style, creating strategies, minimizing risks and avoiding
confrontation.

Challenging - Requires Easy - Effortless

some Effort

It is extremely important and useful to identify an individual's Natural Behavioural Profile

in order to allow to predict how much effort these competencies will require. Whether the
individual will be able to display them naturally, spontaneously and effortlessly or whether
they will require a greater effort because they are not natural to the individual. For
example, a "naturally impatient and restless" individual will have to make a greater effort
in the "Analytical Skills" competency, while the "Sense of Urgency" competency will be a
natural skill and will, therefore, require the least effort.

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