Huawei Enterprise Business
HUAWEI TECHNOLOGIES CO., LTD.
Huawei confidential
Contents
Huawei Portfolio
Enterprise Business Portfolio Enterprise Service Capabilities Success Stories
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Huawei Sustainable Growth
Sales Revenue (USD in billions)
$ 30.1 B $ 28 B $ 21.8 B $18.3 B
24%
Huawei's sales revenue for 2010 exceeded Huawei ranked 397th in the Fortune Global 500 Enterprise business is the strategic orientation
$28 billion USD, a year-on-year increase of 29%.
$12.8 B $ 8.5 B $ 10 B $2B $ 1 B 100%
list for its sales revenue in 2009.
of Huawei in the coming years.
2006
2007
2008
2009
2010
(Unaudited)
2011
(Target)
Huawei Business
HUAWEI TECHNOLOGIES CO., LTD.
Enterprise Business
Huawei Confidential Page 3
A Global Company with Centers of Expertise Worldwide
Holland Germany
Romania
Bahrain UAE
Hungary
India
Huawei Headquarters
Mexico
China
Malaysia
Accounting share center
Brazil
Biding center (Planning)
Supply center & Hub R&D center Training center Technical support center
Argentina
Mauritius
Global Presence
Enterprise Business
110,000+ employees worldwide 15 regional HQ, 140+ branch offices 20 R&D centers, 36 training centers
10,000+ employees worldwide including 6000+ R&D 15 regional HQ, 4 competence centre in USA, Europe, China (Beijing, Shanghai) More than 10 global partners, 10 global Telco partners 12 authorized Co-op training centers, 1500 instructors
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HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Huawei Corporate Organization
Independent Auditor
Finance Committee
Supervisory Board
Strategy & Dev. Committee
Evaluation Committee
Audit Committee
HR Committee
CEO Functional Dept. & Platforms
Carrier Network Business Group
Enterprise Business Group
Device Business Group
Others Business Group
Regional Organizations
Enterprise Business is one of the 4 major business groups in Huawei Technologies.
Huawei Confidential Page 5
HUAWEI TECHNOLOGIES CO., LTD.
Contents
Huawei Profile
Enterprise Business Portfolio Enterprise Service Capabilities Success Stories
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
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Huawei Enterprise Business Portfolio
Enterprise Business Portfolio
IP
CT
IT
Vertical Industry
Services
Routers Switches Transmission Access Security
Unified Comm. IP PBX Call Center Video Conference Video Phone Telepresence Video Surveillance
Cloud Computing Storage Servers Data Center
E-Government GSM-R E-Bank Smart Grid Smart Energy
System Integration & Deployment Network Design & Optimization Customer Support & Maintenance Training & Certification
Platform & Common Components
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Huaweis E2E ICT Strategy
IT Solutions
App App
App Platform
App
Enterprise
Data Center
IP + Optical
Networks
Telecom Carrier
Devices
Corporation Industry
Consumer
Personal
Family
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Huawei Confidential
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Full Series of IP Connectivity Product Portfolio
Access Router Core Router
Router
AR 200 AR 1200 AR 2200 AR 3200 Aggregation Switch NE40E-X1/X3/X8/X16 Access Switch
Core Switch
Switch
S9303 S9306 S9312 S5300 S5300POE S3300 S3300POE S2300 S2300POE
WDM
MSTP
Microwave
Transport
OSN 38/1800 OSN 6800 OSN 8800 AP OSN 500 Metro 1000/500/100 OSN 2500 /3500/7500/9500 AC Firewall SSL VPN RTN 910 RTN950 IDS Security Software
WiFi & Security
WA603SN WA603DN WA603DN AC card in S9300 Eudemon Eudemon Eudemon 200E 1000E 8000E SVN 3000 NIP200 TSM DSM LMA
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Huawei Security Product Portfolio
100 40 20 15 10 8 6 4 2 1
Eudemon 200E-X2 Eudemon 8000E-X8 Eudemon 8080E Eudemon 8000E-X3 Eudemon 1000E-X6 Eudemon 8000E-X16 Eudemon 8160E
Eudemon 200E-X series
Eudemon 200E-X7 Eudemon 200E-X6
Eudemon 1000E-X5 Eudemon 1000E-U6
Eudemon 1000E-X3
Eudemon 1000E-U5
Eudemon 1000E-U3 Eudemon 200E-X5 Eudemon 200E-X3 Eudemon 1000E-U2 Eudemon 200E-F Eudemon 200E-C Eudemon 200E-B
Gbps
Eudemon 200E-X1
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Enterprise Communication Solutions
IP Telephony
Telepresence
Web & Desk conference
Video surveillance
IPCC
Collaboration software
IP Phone
Tablet PC
PCclient
Mobile client
Thin clint
Conference terminate
TV screen
vidicon
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Huawei Confidential
Huawei UC&IP Telephony Product Portfolio
Unify message Voice conference
Web & Desk conference
Enterprise Large Enterprise
Portal server
OMS
Application Servers
Instant message Presence/group
Small & Middle Business
Communication Servers
SoftCo 5500 (300 Users)
EGW
2011.Q3
SoftCo 5816 (800 users)
SoftCo 9500 (10,000 users)
IAD Series
SoftCo9800 (50,000 users)
Gateways
EGW1500 20 Users Office in One Box IAD101/102 (1-2 POTS) IAD104 (4 POTS) IAD208 (8 POTS&8 FE) IAD132 (32 POTS) IAD1224 (224 POTS) IAD1280 (280 POTS)
IP Phone
PC Client
Mobile Client
IP Terminals
ET 3xx ET 5xx ET 6xx ET 8xx PCA For iphone and android
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Huawei IPCC Product Portfolio
Applicaitons
Cloud management platform Cloud agent server HPS
Middle ware
Smart CTI MRS ASR Server TTS Server
Enterprise
IVR
Recording
Report
Small & Middle Business
Large Enterprise
ACD
UAP3300 240 agents
IAD Series
UAP6600 1000 agents
UAP8100 20000agents
Gateways
IAD101/102 (1-2 POTS) IAD104 (4 POTS) IAD208 (8 POTS&8 FE) IAD132 (32 POTS) IAD1224 (224 POTS) IAD1280 (280 POTS)
IP Phone 2011.Q1
PC Client
Thin client
IP Terminals
ET 3xx ET 5xx ET 6xx ET 8xx Softphone Wyse S10
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Huawei Confidential
Huawei Video Communication Product Portfolio
Telepresence VC Endpoint MCU & TP Server Mgmt. Suite Accessories
TP1002
MCU8660 VP903 TP3006 VP806 MCU8650C MCU8650
vSwitch
VPC510
vBill
VPC520
TP3016
VP803
VP8066-M GK&RM
M220
M210
TP3106
MC850/1
VP9039-M VP8039-M
PC Server
DSR
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Huawei Confidential
Full Series of IT Infrastructure Products
Cloud Products
VDI (Virtual Desktop Infrastructure)
Storage Products
S2300/S260 0
N8300
NAS
N8500
S5300/S5500/ S12000/S12300 S5600/S6800 SAN E
VIS6000
VIS
VTL3500
VTL600 0 VTL
Server Products
RH1285
RH2285 Rack server
RH5485
E6000 Blade server
X6000 Cloud server
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Huawei Confidential
eCity Solution
National Security & Surveillance National Emergency Responding Cyber Police
Controlling power: virtual networkcarrier network
Controlling power: Society entities like hot area ,public and vehicle
The brain of Emergency command center
Prevent , manage, control
Monitor, analysis, decisionmaking, dispatch
Intelligence, monitor, detection
Multi-dimension prevention, Integrated command, Comprehensive Controlling
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e-Government Solution
Applications
G2E HD Conference Office Collaboration
Office automation email Management Systems
G2G
E-Document Workflow Online Communication
G2C
Online declaration Government Hotline eID Portal .
G2B
Operation & Maintenance
SMB Health Education Public Security
Consulting Service
Transparent
VDI
Service Infrastructure
(VDI/ UC (VoIP/Conference/Messaging) / App. Platform)
Security
Training
eGovernment Intelligence
VOIP
...
ICT Infrastructure
(Cloud Data Center: Cloud
Storage & Computing )
Government Hotline
Government Portal
(IP Backbone: Transport/ LAN Switch / Router /) (Access: LAN/ ADSL/ E1/ WiFi / WiMax/)
(PC / Mobile / PDA / Conference Client/ ) Remote Education E-Health Intelligent Park
Terminals
Benefits:
1. 2. 3. Strong consulting, project management and system integration capability, knowledge transfer with sound training course. Customize service design with focusing on governments requirements and challenges, onsite support and service. Full series of products, tailored technical solution with proven experience. Huawei Confidential Page 17
HUAWEI TECHNOLOGIES CO., LTD.
e-Education solution briefing
Typical Scenario
Real time network class Real time class broadcast Online coaching Courseware learning & sharing Education portal Online test Community
e-Education
Overview
Case Study
Beijing No. 4 network Middle school Network continuing college of Beijing Post &Com University Training center of China Meteorology bureau China central Radio & TV University Canada Tarena IT training center
Real time class broadcastcourseware broadcasted to classrooms or PC in real time through network Online learning: integrate online learning, interactive communication, courseware management and online test all together in internet. Unified communication platformIntegrate all kinds of communication methods, communicate anywhere, anytime, with any devices. CommunityBlogBBSMultiple to multiple interactive communication methods, focus on the active participation by all participates.
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e-Banking Solution
Data Center Disaster Recovery Solution
Small Branch
Inter-Branches Communication
Data Center
Bank OTN/WDM Backbone Solution Bank WAN IP Backbone Solution
Call Center
Video Call Center Networking
HQ/ Regional HQ
Regional HQ LAN Network
End-to-end Security
Branch LAN
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Huawei Confidential
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e-Health Solution
Health Service Provider (Hospital/Rescue center)
hospital Remote disease diagnosis
Medical service provider
Other services
Chronic disease Mgt
First Aid service
Internet
Data Center Call Center Doctor Schedule
Billing Healthcare service Mgt Map GIS system Communication Enabler
BOSS
e-Health Platform
Expert System Portal Workflow Mgt
Hospital interface
Network Management
eHealth Platform
M2M management
M2M Management
Network Wireless network
Oxygen saturation Weight Vital signal collector
Terminals 3rd Party
Sensor
Emergency linker
Mobile phone
Blood pressure
ECG Body temperature
computer
video
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Huawei Confidential
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Contents
Huawei Portfolio
Enterprise Business Portfolio Enterprise Service Capabilities Success Stories
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
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Services Portfolio
System Integration & Deployment Network and System Integration Planning Professional Project Management Delivery and Supply Chain Management Partner Management System Acceptance Test and Staging Training & Certification Technical Training/ Network Technology Institute Examination Service Professional Certification Compatibility Fast Certification Network Design & Optimization
Network Evaluation and Analysis Network Performance Analysis Network Design and Improvement Network Optimization Implementation
Services Portfolio
Customer Support & Maintenance Technical Support Repair and Spare Exchange Technical Support Web-site Software Support Service Preventive Service
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Service Delivery Mode
Certified Service Partner
Huaweis Certified Service Partner (CSP) provide services to end user with Huaweis B2B support. Also with collaboration with Huawei, the CSP can brand its own services to achieve Win-Win service business.
Huawei Direct Service
Huawei provide direct services to those high-end users with high quality and Huaweis own industry leading service brand.
Web-base IT Self-Service
Technical Support Web-Site provides partners and end users an access point to get all latest technical documentation, S/W download, troubleshooting guide and also online services.
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Responsive
Worldwide TACs- Quickly response to CSR
English TAC America Spanish TAC Spain English TAC Romania Russian TAC Russia
Chinese TAC China French TAC Algeria Arabic TAC Egypt
Mexico GTAC Mexico
Spanish TAC Mexico
China GTAC Shenzhen
English TAC Malaysia Portuguese TAC Brazil English TAC South Africa
Global TAC
Language TAC
Country TAC
Technical Centre:
2 GTAC + 11 LTAC; 3 GNAC; 7 Managed Service Center
Resource Centre:
Logistics Centre:
3 GSRC + 22 RSRC
116 Spare Parts Center
Knowledge Centre: 36 Technical Training Center
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Global Spare Parts Support Platform
RSPC located in Netherlands GSPC & Global Repair Center in Shenzhen China
Germany Czech Hungary Austria Belgium France Portugal Morocco Algeria Spain Italy Greece Tunisia Libya Chad Ethiopia Guinea Congo Nigeria Uganda Tanzania Zambia Mozambique Madagascar Botswana South Africa Australia Maldives Indonesia Mauritius Kenya Egypt Ireland UK Sweden Finland Estonia Latvia Poland
Azerbaijan
Lithuania
Greenland
Belarus
Russia Turkmenistan Kazakhstan
Uzbekistan
Romania Ukraine Georgia Bulgaria Turkey Iraq
Macao South Korea USA Japan Taiwan
Kirgizstan
Jordan
UAE
Tajikistan
Shenzhen
Nepal
Bangladesh
Saudi Arabia
Oman Yemen
Pakistan India Thailand Malaysia Sri Lanka Laos Cambodia Brunei
RSPC located in Hong Kong
Vietnam
Mexico
Venezuela Colombia Ecuador
Philippines
Singapore
Zimbabwe
100+ CSPC (Country Spare Parts Center) 178 FSL (Field Stock Location) within countries
Peru Bolivia
Brazil
Chile
Argentina
Partnership with Top International Logistics Service Provider
Professional IT Platform Parts Service Delivery System (PSDS)
HUAWEI TECHNOLOGIES CO., LTD.
Web-based user interface available to all users
End to End Real-time visibility Configuration according to user requirements
Huawei Confidential
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Channel Service Support Structure
Website Support Document download Apply License Tools download Technical forum
Telephone Support 7*24 TAC: technical inquire, problem request ISV hotline Spare Parts Support DOA Repair service
Huawei
Authorized Partner
Experience Share Technical cases share Service work-flow optimized share Installation quality guarantee share Customer satisfaction promotion share
HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 26
Global Logistics
Beto-Huawei Germany
LangFang
Shenzhen, SongShanHu
Brazil
40 billion USD of manufacturing capacity
Nearly 500 international transportation routes
Strategic partnership with 50 top logistics companies
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Huawei Confidential
Enterprise Training and Certification
Exams
Oral Defence Lab Exam HCDE-IENP
Certificate
Enterprise Network Carrier Network
Exams
Oral Defence Lab Exam
HCDE-E
HCDP-OENP
HCDE HCDP
HCDP-BITN
HCDE-ICNP
HCDP-IERN
HCDP-IESN
HCDP-E
HCDP-BCRN
HCDP-BCAN
HCDA
Global Learning Partner
Huawei LS
HCDA-HNTD
Global Test Provider
HALP
HANA
HALP Huawei Authorized Learning Partner HANA Huawei Authorized Networking Academy
Over 1500 instructors, 24 Huawei training centers and 12 authorized Co-op training centers worldwide Fast Track Training for engineers who had Cisco Certificate
Huawei Confidential Page 28
HUAWEI TECHNOLOGIES CO., LTD.
Training Service Capability
36 training centers worldwide
UK Germany America 550+ full-time and 1000+ part-time instructors Mexico Venezuela Colombia 1500+ courses in the portfolio Brazil South Africa Diversity of delivery methods such as WBT, Virtual classroom , Remote lab , Enable on job Tunisia Egypt Nigeria Kenya Saudi
Serve 45 of Top 50 Telecom operators Russia
Japan IP certification exam in 165 countries China India Thailand Malaysia Indonesia 380,000+ student days 35,000+ class days 2010 Australia
20+ competence development projects
Learning Deliveries in 100+ countries
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Contents
Huawei Portfolio
Enterprise Business Portfolio Enterprise Service Capabilities Success Stories
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
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Success Stories of Enterprise Business
Government
Italy Egypt
United Arab Emirates
Nigeria
Saudi Arabia
China
Energy & Power
Education Transportation
(Pakistan Education&Research Network)
Finance
SCIB
Others
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Thank you
www.huawei.com/enterprise
Copyright2011 Huawei Technologies Co., Ltd. All Rights Reserved. The information contained in this document is for reference purpose only, and is subject to change or withdrawal according to specific customer requirements and conditions.