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Sample Product FAQ

The SmartGadget Pro has a battery life of up to 48 hours under typical use and is rated IP68 for water resistance. It is compatible with Android 8.0+ and iOS 14.0+ for its companion app, and comes with a one-year limited warranty covering manufacturing defects. Users can perform a factory reset through the settings menu and troubleshoot syncing issues by ensuring Bluetooth is enabled and restarting devices.

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4 views1 page

Sample Product FAQ

The SmartGadget Pro has a battery life of up to 48 hours under typical use and is rated IP68 for water resistance. It is compatible with Android 8.0+ and iOS 14.0+ for its companion app, and comes with a one-year limited warranty covering manufacturing defects. Users can perform a factory reset through the settings menu and troubleshoot syncing issues by ensuring Bluetooth is enabled and restarting devices.

Uploaded by

Rockstar gamer
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

SmartGadget Pro - Frequently Asked Questions

General Information
Q: What is the battery life of the SmartGadget Pro?
A: The SmartGadget Pro features a long-lasting battery that provides up to 48 hours
of use on a single charge under typical conditions. With heavy usage, such as
continuous GPS and screen-on time, the battery will last for approximately 12
hours. A full charge from 0% takes about 90 minutes.

Q: Is the SmartGadget Pro waterproof?


A: The SmartGadget Pro has an IP68 water resistance rating. This means it is
protected from dust ingress and can be submerged in up to 1.5 meters of fresh water
for a maximum of 30 minutes. It is not recommended for swimming in saltwater or for
use during high-velocity water sports, as this may damage the seals.

Q: What operating systems is the companion app compatible with?


A: The SmartGadget companion app is compatible with Android devices running version
8.0 (Oreo) or newer, and Apple iOS devices running version 14.0 or newer.

Troubleshooting
Q: How do I perform a factory reset on my SmartGadget Pro?
A: To factory reset your device, navigate to the Settings menu, then select System
> Reset Options. Choose the "Erase all data (factory reset)" option and confirm
your decision. Please be aware that this action is irreversible and will delete all
personal data, settings, and downloaded applications from your device.

Q: My device won't sync with my phone. What should I do?


A: First, ensure that Bluetooth is enabled on your smartphone. Second, try
restarting both your SmartGadget Pro and your phone. If the problem persists, try
un-pairing the device from your phone's Bluetooth settings and re-pairing it
through the companion app.

Warranty & Support


Q: What is the warranty period for the SmartGadget Pro?
A: The SmartGadget Pro is covered by a one-year limited warranty from the date of
purchase. This warranty covers any manufacturing defects in materials and
workmanship.

Q: What is not covered by the warranty?


A: The warranty does not cover accidental damage, such as cracked screens, water
damage from improper use beyond the IP68 rating, or damage caused by unauthorized
modifications or repairs. Normal battery degradation over time is also not covered.

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