GLOBAL
HUMAN RIGHTS
POLICY
December 2023
The Coca Cola Company - Global Human Rights Policy | 2
Human Rights and Our Company
Respect for human rights is a fundamental value of
The Coca-Cola Company. It shapes our relationships with our
employees, our expectations of suppliers and bottlers, and our
engagement with communities and customers. We were one
of the first companies to embrace the UN Guiding Principles
on Business and Human Rights, because they align with our
corporate ethos, mission, and vision. We are a global company,
and we strive to improve the lives we impact.
Our Human Rights Policy reflects our values and will continue
to be our compass in our human rights journey. The Policy
applies to The Coca-Cola Company, the entities that we own,
the entities in which we hold a majority interest, and the
facilities that we manage. We also expect our independent
bottlers and suppliers to respect our human rights standards
in line with our Supplier Guiding Principles.
Global Human Rights Policy
Our Commitment
We commit to the United Nations Guiding Principles on
Business and Human Rights and the OECD Guidelines for
Multinational Enterprises across our business operations
and value chain. We respect all internationally recognized
human rights enshrined in the International Bill of Human
Rights, the International Labor Organization’s core
conventions, and the ILO Declaration on Fundamental
Principles and Rights at Work.
We recognize the heightened responsibility we have to
our most vulnerable stakeholders, including minority
communities, women, migrant workers, and children,
among others. We strive to identify and address salient
human rights risks across our operations and value chain.
We conduct due diligence and engage with stakeholders
to prevent and mitigate risks. We provide and cooperate in
access to remedy where appropriate.
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The following rights are
cornerstones of our global program:
Safe and Healthy Workplace
Workers are entitled to a secure, safe, and healthy workplace.
Within our own operations, we work to minimize the risk of
accidents, injury, and exposure to health risks. We do not
tolerate harassment, including unwelcome verbal, physical,
sexual or other conduct that creates an intimidating or hostile
work environment.
Diversity and Inclusion
All workers are entitled to be treated with equal dignity and
respect. We work actively to foster diverse, equitable and
inclusive workplaces free from discrimination on the basis
of race, sex, color, national or social origin, ethnicity, religion,
age, disability, health status, sexual orientation, marital status,
pregnancy, gender identity or expression, political opinion, or
any other protected category under applicable law.
Freedom of Association Global Human Rights Policy
Workers have a right to join or form a labor union without
fear of reprisal, intimidation, violence or harassment. Where
domestic law unduly restricts freedom of association, we
support alternative platforms to enable collective worker
dialogue and engagement with management.
Freedom from Forced Labor
We prohibit any and all use of forced labor, including prison
labor, indentured labor, bonded labor, military labor, slave
labor or any form of human trafficking. Terms and conditions
of work should be represented in a truthful and clear manner,
in a language each worker understands. No one may ever be
coerced or deceived, required to pay a fee, or made to surrender
their personal documents to secure employment.
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Freedom from Child Labor
We prohibit the hiring of children younger than 15, or under
the legal age of work or of compulsory schooling, whichever
is higher. Any exceptions must be lawful and align with the
definition of permissible “light work” under Art. 7 of ILO 138.
We prohibit the hiring of anyone younger than 18 to engage
in work the ILO deems hazardous. We verify the age of all
employees at the time they are hired.
Wages and Work Hours
Workers must be fairly compensated in alignment with
national law, industry standards and local labor markets, and
in accordance with the terms of any applicable collective
bargaining agreements. All overtime is paid at an appropriate
premium, and all workers are entitled to reasonable rest
periods and days off.
Land Rights
We respect communities’ legal and customary property
Global Human Rights Policy
rights. We do not tolerate land grabs, and indigenous
communities must be adequately informed and properly
consulted in the land acquisition process, in line with the
principle of Free, Prior and Informed Consent.
Water and Environmental Stewardship
We take a human rights-based approach to water that
mitigates risk by assessing local water risks; consulting
and partnering with governments, communities, and other
stakeholders to develop water-stress solutions; and, when
needed, implementing source-water protection plans. We work
actively to minimize our environmental impact and to reduce
our carbon footprint through science-based targets. We also
help to promote and protect natural habitats, protected areas
and biodiversity, including through approaches that build
resilience to shocks and longer-term climate stressors.
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Privacy
We respect the privacy rights of individuals and implement
reasonable safeguards to protect the personal and
confidential information with which we are entrusted, in
accordance with our privacy policies. We provide dedicated
means to share questions or observations, helping us to
continually strengthen the ways we demonstrate thoughtful
and measured use of personal information.
Consumer Wellbeing
Our commitment to human rights extends to our customers
and consumers. We are committed to responsible
marketing and to providing transparent and accessible
nutritional information and a range of beverage options that
enables consumers to make informed choices, consistent
with a healthy lifestyle.
Governance and Implementation
Global Human Rights Policy
This Policy is overseen by our Senior Vice President,
Global Human Rights, Labor and Employee Relations, who reports
regularly to the Company’s Chief Executive Officer and Board of
Directors. The Global Human Rights department (GHR) spearheads
the Company’s human rights strategy and programs, providing
regular updates to the Board on our salient risks, performance, and
evolving expectations across our global value chain.
GHR works across the Company as a networked organization
to develop policies and programs, implement human rights
due diligence, engage stakeholders, and conduct human
rights training. GHR also oversees the implementation of our
Supplier Guiding Principles, which articulate our human rights
expectations of our independent bottlers and suppliers,
monitoring and reporting on program effectiveness through
annual metrics.
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Supplier and Bottler Expectations
Our requirements for suppliers are contracted and
operationalized through our Supplier Guiding Principles
and Principles for Sustainable Agriculture. We maintain a
rigorous program to ensure suppliers and bottlers meet
these human rights requirements. We work with bottlers
and suppliers to help them address human rights
challenges and remedy harms, but we will terminate
supplier relationships over human rights concerns
when appropriate.
Stakeholder Engagement
We regularly engage with communities, workers, human
rights defenders and other stakeholders to ensure that
their perspectives inform our decisions, and we take all
reasonable measures to protect human rights defenders
and other stakeholders with whom we engage from
violence, intimidation or other acts of retaliation. We
consider those relationships crucial to our success and to
our principled engagement with the world.
Global Human Rights Policy
Grievance and Remedy
In line with the UN Guiding Principles on Business and
Human Rights, we work to ensure access to appropriate
remedies for anyone who suffers an adverse human rights
impact linked to our operations. Our KO Ethics Line allows
anyone—whether an employee, a worker in our supply
chain, a member of an impacted community or any other
person—to report human rights or ethics concerns. It is
accessible online and by phone in 23 languages.
Complaints and grievances can be filed anonymously.
We investigate and take appropriate corrective action in
response to any violations. We never condition use of our
grievance channels on a complainants’ waiver of legal rights.
The Company reserves the right to amend this policy at any time. Compliance with this policy is
no guarantee of continued employment with The Coca Cola Company.