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RNS Trucking-Score Card - Apr'19

In April 2019, RNS Trucking achieved a national rank of 17 and a regional rank of 3, with a dealer score of 63. The performance metrics showed significant challenges in sales and market coverage, while customer service metrics were relatively strong, particularly in accident repair time and workshop delivery. Overall, the dealership's performance was below national averages in several key areas, indicating a need for improvement.
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0% found this document useful (0 votes)
10 views1 page

RNS Trucking-Score Card - Apr'19

In April 2019, RNS Trucking achieved a national rank of 17 and a regional rank of 3, with a dealer score of 63. The performance metrics showed significant challenges in sales and market coverage, while customer service metrics were relatively strong, particularly in accident repair time and workshop delivery. Overall, the dealership's performance was below national averages in several key areas, indicating a need for improvement.
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We take content rights seriously. If you suspect this is your content, claim it here.
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RNS TRUCKING - Apr'19 Performance

Region SOUTH 2 Dealer RNS TRUCKING National Rank 17 31 Regional Rank 3 4 Apr

National Avg 65 Regional Avg 64 Previous national Rank NA


Dealer Score 63 100
National Highest 88 Regional Highest 73

SALES Max score (45) Actual score (19.93) Value National Avg Regional Avg National Highest Regional Highest Remarks

Tgt Ach (Act vs Plan) 15.00 3.09 21% 59% 17% 162% 25% Quarterly T2 targets divided by 3

Manpower availability % 5.00 2.00 78% 73% 86% 120% 120% As per performance letter

Manpower attrition % 5.00 4.00 3% 5% 1% 0% 0% As per performance letter

Salesgrid Utilization % 5.00 5.00 85% 68% 88% 100% 100% As per monthly salesgrid report

Stock ageing 5.00 1.84 71% 55% 54% 79% 89% % of stock <=15days to total stock

Market coverage % 10.00 4.00 23% 28% 33% 67% 50% As per performance letter

CS Max score (40) Actual score (35.82) Value National Avg Regional Avg National Highest Regional Highest

Accident Repair Time (Days) 5.00 5.00 4 5 5 1 4 Average days from approval to ready

<24 Hrs workshop delivery 5.00 4.77 95% 87% 81% 99% 95% as per CS MIS

Break Down Resp <4hrs % 10.00 8.90 89% 85% 92% 99% 95% as per CS MIS

Recovery <24hrs % 10.00 9.60 96% 92% 97% 99% 98% as per CS MIS

SSI % 5.00 3.30 66% 57% 78% 85% 85% as per CS MIS

Retail parts availability % 5.00 4.25 85% 84% 67% 100% 89% Out of 500 critical parts

DS Max score (15) Actual score (7.4) Value National Avg Regional Avg National Highest Regional Highest

AMC Penetration% 5.00 0.30 6% 44% 32% 140% 78% as per CS MIS

EW Penetration% 5.00 2.10 42% 28% 39% 100% 90% as per CS MIS

Parts Wholesale (Plan v Actual) % 5.00 5.00 112% 107% 100% 217% 112% as per CS MIS

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Legend
Jan Feb Mar Apr 17 May Jun Jul Aug Sep Oct Nov Dec Rank Star
<5 5
6 to 10 4
10 to 15 3
15 to 20 2
20 to27 1
17 >27 0

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