10/14/25, 9:55 PM FBLA Computer Problem Solving
FBLA Computer Problem Solving
How many bits make up a byte? 8
A megabyte is how many bytes? 1000
A gigabyte is how many bytes? 1000000
A terabyte is how many bytes? 1000000000
A petabyte is how many bytes? 1000000000000
What is the smallest "full feature" PC today? Smartphone/ PDA
How should you configure a removable storage
device so that it can be safely removed at a Optimize for quick removal
moment's notice?
The act of the computer writing data to a small
memory bank so that it can be written to the
What is write caching?
hard drive in a short amount of time without
hindering performance
What does the primary corona/ discharge lamp Uniformly charges the drum to reset it between
do? printouts.
A photosensitive component that holds an
What is the drum of a laser printer? electrostatic charge that can be erased by a
laser. It attracts the toner.
Fine plastic-like particles that are form the
What is toner?
image on a laser printer. It comes in cartridges.
What does the transfer corona/roller do? Attract the toner from the drum to the paper.
Heats up and melts the toner unto the surface
What do the fusing rollers do?
of the paper.
What is one thing that software companies use
Product Activation
to prevent unlicensed use?
What does FDDI stand for? Fiber Distributed Data Interface
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10/14/25, 9:55 PM FBLA Computer Problem Solving
Wired Equivalent Privacy, the original security
What is WEP?
algorithm for Wi-Fi.
Wi-Fi Protected Access, a newer security
What is WPA?
algorithm for Wi-Fi.
Wi-Fi Protected Setup, a one-touch Wi-Fi
What is WPS?
security protocol
Service Set Identifier, the name of a Wi-Fi
What is an SSID?
network
What is the most common form of identification
User ID with a reusable password
and authentication?
Windows Server Update Services, enables
What is WSUS?
sysadmins to deploy software updates
Software Update Services, enabled XP users to
What was SUS?
update security patches
Why should you never attempt to repair a There is an electrical source inside which can
monitor yourself? hold a lethal charge.
The first cache the CPU uses, usually part of the
What is L1 memory?
microprocessor
The second cache the CPU uses, sometimes as
What is L2 memory?
an expansion
Store small amounts of information for the CPU
What do CPU caches do?
to digest faster than RAM
How many devices can be daisy-chained to a
127
single USB port?
What is the "brain" of a computer? Microprocessor
Read-only software that provides basic
What is firmware?
instructions for the computer
What is one example of firmware on a common
BIOS
PC?
Static RAM, a lower-power and faster but more
What is SRAM?
expensive type of memory, used for CPU caches
What is DRAM? Dynamic RAM, the most common form of
memory that must be refreshed with capacitors
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10/14/25, 9:55 PM FBLA Computer Problem Solving
occationally
Synchronous Dynamic RAM, uses clock to
What is SDRAM?
coordinate storage
Double Data Rate SDRAM, the current (fast)
What is DDR-SDRAM?
revision of the RAM standard, on 4th edition
Old computer expansion cards using a serial
What are PCMCIA Cards?
connection
What is a type 1 PCMCIA card? 3.3 mm card, designed for RAM
5 mm card, supports I/O, used for network and
What is a type 2 PCMCIA card?
tuner adapters
What is a type 3 PCMCIA card? 10.5 mm card, designed for hard drives
What is a type 4 PCMCIA card? Unofficial 16 mm cards, very rare
What is a major draw back associated with
Heat buildup
laptops?
What is a major security feature introduced in
Digital Certificates, verify identity of creators
XP?
What is the most common authentication
Kerberos
protocol?
What document is required when hazardous
MSDS, Material safety data sheet
materials change hands?
What is ESD? Electrostatic Discharge
What organ does laser light do the most
Eyes
damage to?
What makes Intel's Itanium processors
First line of processors to be totally 64-bit
significant?
Which version of Windows integrated consumer
and business features into one OS with different XP
versions?
An older file system, can be read and written to
What is FAT32?
by almost any operating system
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10/14/25, 9:55 PM FBLA Computer Problem Solving
Microsoft's current file system, faster, supports
What is NTSF? larger drives, and supports encryption, but is
incompatible with other operating systems
It was one of the first 64-bit versions of
Why was Windows Advanced Server notable? Windows, and therefore could support 8
processors and 8GB of RAM.
What is an ICF? Internet Connection Firewall
Unshielded twisted pair, the most common type
What is UTP? of networking cable, includes most phone and
Ethernet lines
Shielded twisted pair, cable is protected with
What is STP? metallic substance to reduce interference, rare
due to expense
What is the largest drawback of wireless
Security
networking?
Which standard defines wireless networking? 802.11
What number is permanently assigned to a
MAC address
network card that uniquely identifies it?
What is a network topology? The structure of a computer network
When devices are connected to two other
What is a ring network?
devices on either side, creating a circle
When devices are connected to each other in
What is a mesh network?
varying ways
When a central device makes a direct
What is a star network?
connection to every other device
When devices are connected though the use of
What is a bus network?
a single line, split to each one
What are the two most common ways to install
Direct download, disk
an operating system?
What is the term for simulating memory using
Virtual memory
hard drive space?
What does Bootcfg do? Boot file (boot.ini) configuration and recovery.
What does More do? Displays a text file
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10/14/25, 9:55 PM FBLA Computer Problem Solving
What does Type do? Displays a text file
What type of device is a scanner considered? Input
What does it mean for a network to be full- To be capible of transmitting data in two
duplex? directions simultaneously
What is FDDI? Fiber Distributed Data Interface
Who is a perosn who intends to access a
Hacker
computer system without permission?
The memory cache (SRAM) holds data in
expectation of a request from what part of the CPU
computer?
When upgrading memory, what part of the
RAM
computer is replaced?
Microsoft bundles what basic graphics program
Paint
with Windows?
In the United States, WiFi is regulated to which
1-11
channels?
What was a computer language developed by
Adobe in the 1980s designed for creating vector PostScript
graphics and text?
When a computer is having trouble connecting
Check configuration of the parallel port in
to a printer, what is the first troubleshooting
CMOS
step within software?
What does CMOS stand for? Complementary metal-oxide semiconductor
A battery-powered memory chip in your
computer that stores start-up information. BIOS
What is CMOS?
uses this information when starting your
computer.
How do you check the battery of a laptop if it
Open the battery and check each cell
does not power the computer nor hold a
individually
charge?
How should you manually check the health of a Connect the AC cord and fully charge the
laptop battery? battery
What is the normal operating temperature
35-40 degrees C (95-104 F)
range of most laptops?
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10/14/25, 9:55 PM FBLA Computer Problem Solving
What RAM technology fetches 4 bits per clock
DDR2 SDRAM
cycle and uses 1.8 volts?
In what stage of laser printing is the laser used? Writing
Where can you quickly cancel print jobs? Printer Spooler
What status value in the job completion box in a
window indicates that the running program Completed
experienced no error?
Small Computer System Interface, the major
What is SCSI?
standard of serial ports
How does SCSI keep multiple devices on a
It assigns a unique device ID
single chain straight?
It is certified for use in air ducts as it will not
What does it mean for a cable to be plenum?
produce a toxic gas when burned
What is the most important activity that users
Log off of their workstations when they leave
must do when handling sensitive data?
What permission level allows for the viewing a a
Allow- Read
file or folder?
What permission level allows for the adding of a
Allow- Write
folder or editing a file?
What permission level allows for the viewing a
Allow- Read and Execute
file and the ability to execute a file?
What permission level allows for the reading,
Allow- Modify
writing, and deletion of a file or folder?
What permission level gives the user total power
Allow- Full Control
over files and folders?
What is first proper response to the
Turning off the main switch
electrocution of a person?
What type of devices do electrical engineers
deploy to fix spikes, surges, and drops of UPS, Uninterrupted Power Supplies
voltage?
What should the first step toward disassembling The power cord and batteries should be
a computer be? disconnected
Which network type can use WEP? 802.11b (Wi-Fi)
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10/14/25, 9:55 PM FBLA Computer Problem Solving
Where in the registry hive is control set data
HKEY_LOCAL_MACHINE/SYSTEM
stored?
A system-defined database in which applications
What is the registry in Windows? and system components store and retrieve
configuration data.
Data of system configuration information such
What is control set data?
as device drivers and services.
What is the most likely consequence of a
Lost data
sudden power outage?
Power On Self Test, A hardware check preformed
What is POST?
during BIOS
A section of a hard drive dedicated to software
What is a boot sector? to be loaded when the the computer is turned
on, like BIOS
Master Boot Record, a special type of boot
What is the MBR? sector data that sorts and verifies drive
partitions
What does a POST error of 1xx mean? Problem with motherboard
What does a POST error of 2xx mean? Problem with memory
What does a POST error of 3xx mean? Problem with keyboard
What does a POST error of 4xx mean? Problem with video adapter
What does a POST error of 6xx mean? Problem with floppy drive
What does a POST error of 9xx mean? Problem with printer
What is the maximum transfer rate of USB 1.1? 12 mbps
What is the maximum transfer rate of USB 2.0? 480 mbps
What is the maximum transfer rate of USB 3.0? 5 gbps
Signals are reflected across cable and without
Why must SCSI ports be terminated?
termination interference will cause signal loss
To provide power long enough to safely shut
What is the goal of a UPS?
down a computer
What is the maximum length of a USB cable? 5 meters
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10/14/25, 9:55 PM FBLA Computer Problem Solving
What does VGA stand for? Video Graphics Array, standard of 600x480
What is the common 1024x768 monitor
XGA
resolution?
What is the super high 4:3 monitor resolution,
UXGA
defined by 1600x1200?
What is the best way to fix the problem of
having a bidirectional printer and driver but Install a bidirectional cable
unidirectional cable?
When you install new software, what does
Create a restore point
Windows do?
What key would you press in Emergency Repair
F (fast repair)
Disk to restore the registry?
What's the best way to protect hard drive data? Backup regularly
What Windows utility can speed up hard drive
DEFRAG
performance of your machine?
What Windows utility displays a status report on
CHKDSK
NTFS hard drives?
What Windows utility displays a status report on
SCANDISK
FAT32 hard drives?
Microsoft Diagnostics, a Windows utility in the
What is MSD?
90s that gave system information
What should you do about an illegal operation
Restart the program
error message?
Why might a shortcut not work when clicked? The program file is corrupt or deleted
How can you fix missing lines, details, and other
Reduce hardware graphics acceleration
graphics?
What is a snapshot of a system state that is used
Restore point
for a system restore?
What is one thing that Windows Network
Reset a computer's network adapter
Diagnostics allows you to do?
What does MSCDEX stand for? Microsoft MS-DOS CD-ROM Extensions
What is DriveSpace? A disk compression utility for Windows
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10/14/25, 9:55 PM FBLA Computer Problem Solving
Speed up HHD access by using a part of RAM to
What does SMARTDRV attempt to do?
cache data
What makes a search engine different from a Search engine crawl the web with spiders to
directory? create listings, while directories do not
What does ISDN stand for? Integrated Services Digital Network
Standards for two-way data transmission over
What does ISDN define?
the phone network
What is the process that verifies that your login
Authentication
and password are correct?
How many keys are required for public key
Two
encryption?
What would be a possible reason for a computer
to run for a while and then display an "out of Virus
memory" error?
What is the first question to ask a user when a
Did you scan the file for viruses before opening
computer will not boot after downloading a file
it?
from the Internet?
Is installing network monitoring software a
No.
computer crime?
Is the intrusion of a computer or phone network
Yes.
a computer crime?
Is pirating software a computer crime? Yes.
What is the term for a computer crime where
Identity theft
one person pretends to be someone else?
When sitting a workstation, what angle should a
90
user's forearm be to their body?
Displays list of programs associated with file
What does Windows command assoc do?
types
Overwrites hard drive data for permanent
What does Windows command Cipher do?
deletion
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