Factorytalk Databridge Guide
Factorytalk Databridge Guide
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The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation,
Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
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Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or
death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help
you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT: Identifies information that is critical for successful application and understanding of the product.
These labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
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injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment
(PPE).
Tip: Identifies information that is useful and can help to make a process easier to do or easier to understand.
Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication are not in alignment with the movement toward inclusive
language in technology. We are proactively collaborating with industry peers to find alternatives to such terms and making changes to our products and content. Please excuse the
use of such terms in our content while we implement these changes.
System requirements.................................................................................................................................................................................................................................................................................. 11
Hardware requirements................................................................................................................................................................................................................................................................... 11
Software requirements.....................................................................................................................................................................................................................................................................11
Software compatibility.................................................................................................................................................................................................................................................................... 13
Prerequisite software...................................................................................................................................................................................................................................................................... 13
System features.......................................................................................................................................................................................................................................................................................... 13
Start FactoryTalk Linx Data Bridge and explore the user interface...................................................................................................................................................................... 17
General Settings................................................................................................................................................................................................................................................................................19
Configurations.................................................................................................................................................................................................................................................................................. 20
Tag Browser......................................................................................................................................................................................................................................................................................23
Design considerations............................................................................................................................................................................................................................................................................... 27
Verify a configuration............................................................................................................................................................................................................................................................................... 29
Export a configuration...............................................................................................................................................................................................................................................................................31
Import a configuration...............................................................................................................................................................................................................................................................................31
About Activation...................................................................................................................................................................................................................................................... 35
Activation types..........................................................................................................................................................................................................................................................................................36
Typical failures........................................................................................................................................................................................................................................................................................... 39
Quality codes............................................................................................................................................................................................................................................................................................... 41
Parameters.................................................................................................................................................................................................................................................................................................. 45
Examples...................................................................................................................................................................................................................................................................................................... 47
Tip: The Getting Results Guide is included in a PDF on your FactoryTalk Linx Data Bridge software installation DVD. These files must be viewed using the Adobe® Acrobat®
Reader software.
Intended audience
You should be familiar with:
• Microsoft® Windows® operating systems
• FactoryTalk Linx (previously called RSLinx Enterprise)
• Allen-Bradley® programmable logic controllers (PLCs) and programmable automation controllers (PACs)
• Rockwell Automation® control system development software
Help
The Help includes overview, procedural, screen, and reference information for the product. The Help contains these basic components:
• Overview topics
• Quick start topics
• Step-by-step procedures
• Dialog box descriptions
Release Notes
The Release Notes provide information updates that are necessary to use FactoryTalk Linx Data Bridge effectively. The Release Notes contain the following components:
• System requirements
• System features
• Anomalies
• Functional changes
• Application notes
To view the FactoryTalk Linx Data Bridge Release Notes, download them from the Product Compatibility and Download Center.
Knowledgebase
The Rockwell Automation Customer Support Center offers an extensive online database that includes frequently asked questions and the latest patches. The Knowledgebase webpage
leads to a comprehensive, searchable database of support information for all Rockwell Automation products.
Technical support
Questions concerning installation and use of FactoryTalk Linx Data Bridge software are handled by the Rockwell Automation Customer Support Center. The center is staffed Monday
through Friday, except on US holidays, from 8 a.m. to 5 p.m. Eastern time zone for calls originating within the US and Canada.
To reach the Customer Support Center, call 440-646-3434 and follow the prompts. For calls originating outside the US or Canada, locate the number in your country by visiting https://
rockwellautomation.custhelp.com/app/phone.
When you call, you should be at your computer and be prepared to provide the following information:
• The product version number
• The type of hardware you are using
• The exact wording of any errors or messages that appeared on your screen
• A description of what happened and what you were doing when the problem occurred
• A description of how you tried to solve the problem
Training programs
Rockwell Automation offers a wide range of training programs, from regularly scheduled classes to custom-tailored classes conducted at your site.
If you need more information about these training programs, visit the Rockwell Automation site or contact the Rockwell Automation Training Coordinator. The website address and
telephone numbers are available at the bottom of the back cover.
Consulting services
Rockwell Automation provides expert consulting and turnkey implementations for making optimal use of Rockwell Automation software products. Contact your local representative for
more information.
Legal Notices
Rockwell Automation publishes legal notices, such as privacy policies, license agreements, trademark disclosures, and other terms and conditions on the Legal Notices page of the
Rockwell Automation website.
You can view a full list of all open source software used in this product and their corresponding licenses by opening the oss_license.txt file located in your product's OPENSOURCE
folder on your hard drive. This file is divided into these sections:
• Components
Includes the name of the open source component, its version number, and the type of license.
• Copyright Text
Includes the name of the open source component, its version number, and the copyright declaration.
• Licenses
Includes the name of the license, the list of open source components citing the license, and the terms of the license.
You may obtain Corresponding Source code for open source packages included in this product from their respective project web site(s). Alternatively, you may obtain complete
Corresponding Source code by contacting Rockwell Automation via the Contact form on the Rockwell Automation website: http://www.rockwellautomation.com/global/about-
us/contact/contact.page. Please include "Open Source" as part of the request text.
Rockwell Automation recognizes that some of the terms that are currently used in our industry and in this publication
are not in alignment with the movement toward inclusive language in technology. We are proactively collaborating
with industry peers to find alternatives to such terms and making changes to our products and content. Please
excuse the use of such terms in our content while we implement these changes.
When source tag values change on a server or device, FactoryTalk Linx Data Bridge replicates the values to the
destination tag on another server or device. Optional quality and timestamp tags provide metadata about the tag
values.
The performances of design time tag browsing and runtime tag value updates are dependent on:
For best performance, ensure source, destination, and FactoryTalk Linx Data Bridge host devices meet the system
requirements listed in FactoryTalk Linx Data Bridge Release Notes. Connect all devices using a 100 MB or higher
Ethernet network.
• Single workstation: all the data servers and FactoryTalk Linx Data Bridge are installed on the same
workstation.
• Partially distributed: the data servers and FactoryTalk Linx Data Bridge are installed on different
workstations.
• Fully distributed: each of the data servers and FactoryTalk Linx Data Bridge is installed separately on
different workstations.
NOTE: The FactoryTalk Linx Data Bridge can also be installed directly on a 1756 Compute
Module or a CompactLogix™ 5480 controller.
1. Read and understand FactoryTalk Linx Data Bridge Getting Results FactoryTalk Linx Data Bridge Getting
Guide. Results Guide
2. Verify that your personal computer meets the minimum hardware and System requirements on page 11
software requirements.
3. Install FactoryTalk Linx Data Bridge. Install FactoryTalk Linx Data Bridge on
page 11
4. Install a valid FactoryTalk Linx Data Bridge activation. About Activations on page 35
6 Create a FactoryTalk application (or point to an existing application). FactoryTalk Services Platform Help
7. Add a FactoryTalk Linx data server, OPC DA/UA server, or FactoryTalk FactoryTalk View Site Edition Help or
View SE HMI tags. FactoryTalk Services Platform Help
8. Create a shortcut between the FactoryTalk application and the server FactoryTalk View Site Edition Help or
or controller. FactoryTalk Services Platform Help
9. Start FactoryTalk Linx Data Bridge by clicking Start > Programs > FactoryTalk Linx Data Bridge Help
Rockwell Software > FactoryTalk Linx Gateway > FactoryTalk Linx
Data Bridge Configuration.
10. Select the scope using the Select FactoryTalk Directory dialog box. FactoryTalk Linx Data Bridge Help
11. Configure source and destination tags in the Configurations tab. Use FactoryTalk Linx Data Bridge to
bridge data on page 25
FactoryTalk Linx Data Bridge supports two installation methods: Setup wizard installation and automated installation
with command-line syntax. This chapter uses the Setup wizard installation method to illustrate the steps. The
automated installation with command-line syntax reduces user interaction and provides command-line parameters
to install FactoryTalk Linx Data Bridge. See Install FactoryTalk Linx Data Bridge with command-line syntax.
• System requirements
• Install FactoryTalk Linx Data Bridge for the first time
• Uninstall FactoryTalk Linx Data Bridge
• Upgrade FactoryTalk Linx Data Bridge
System requirements
To use FactoryTalk Linx Data Bridge, your personal computer must meet the following minimum hardware and
software requirements:
Hardware requirements
FactoryTalk Linx Data Bridge performance may vary depending on host computer performance, network, and
application configurations.
FactoryTalk Linx Data Bridge recommends the following hardware for applications with typical data acquisition
needs:
Lower level x86 based CPUs will also work in standalone configurations with reduced data acquisition needs. It is
recommended to run performance validation tests on the planned computer hardware to ensure the desired capacity
and performance can be achieved.
Software requirements
The following operating systems are supported and recommended*:
*The recommended operating systems have priority for Microsoft Patch Qualifications with Rockwell Automation
software.
Rockwell Automation's software installation policy is based on the lifecycle information of Microsoft operating
systems. If an operating system's lifecycle state is approaching the end, you may encounter a warning message when
trying to install Rockwell Automation software on it.
Fixed Present a warning message during installation Prevent installation on Microsoft operating
on Microsoft operating systems that are six systems that are six months past Microsoft's
months past Microsoft's mainstream date. extended end date.
Modern Present a warning message during installation Prevent installation on Microsoft operating
on Microsoft operating systems that are 18 systems that are six months past Microsoft's
months ahead of Microsoft's retirement date. retirement date.
Rockwell Automation will provide a notice about the lifecycle information of the following operating systems.
Microsoft
Operating Mainstream Extended end Retirement Installation Installation
lifecycle Start date
system date date date warning prevented
policy
Windows Fixed November 13, January 9, January 9, None August 1, 2024 August 1, 2029
Server 2019 2018 2024 2029
Standard and
Datacenter
editions
Windows Fixed October 15, January 11, January 12, None August 1, 2022 August 1, 2027
Server 2016 2016 2022 2027
Standard and
Datacenter
editions
Windows 10 Modern July 29, 2015 None None October 14, May 1, 2024 May 1, 2026
Enterprise 2025
and
Microsoft
Operating Mainstream Extended end Retirement Installation Installation
lifecycle Start date
system date date date warning prevented
policy
Professional e
ditions
For the latest compatibility information, refer to the Microsoft Lifecycle Policy and Product Compatibility and
Download Center.
Software compatibility
FactoryTalk Linx Data Bridge is compatible with these Rockwell Automation products:
Prerequisite software
FactoryTalk Linx Data Bridge Setup wizard supports to install a series of Rockwell software automatically and the
prerequisite software including:
Rockwell Software
• FactoryTalk Services Platform version 6.50.00
• FactoryTalk Activation Manager version 5.01.01
• FactoryTalk Linx version 6.50.00
• Rockwell Automation x64 Driver v2.03.12
Prerequisite software
• Microsoft .NET Framework 4.8
• Microsoft Visual C++ 2015-2022 Redistributable (x86) 14.38
• Microsoft Visual C++ 2015-2022 Redistributable (x64) 14.38
• Microsoft ODBC Driver 18.3 for SQL Server 18.3.2.1
• Microsoft ODBC Driver 18.3 for SQL Server x64 18.3.2.1
• OPC .NET API 2.01
• Windows Firewall Configuration Utility 1.00.18
System features
FactoryTalk Linx Data Bridge version 6.20.00:
• Supports up to 200,000 tag pairs when the LNXGWPRO activation is detected. The LNXDB activation is still
limited to 2,000 tags.
• Adds support for standalone activation.
• Supports 500 tag pairs when operating on the CompactLogix5480 at the "Embedded" level.
• Supports manually initiating an update or configuring a trigger tag to initiate an update for the destination
tag in a group automatically.
• Adds the ability to refresh destination tags only when the trigger tag is set or changed. Destination tags will
not be refreshed when the source tag value changes.
• Adds an option to turn on or turn off the refresh of destination tags when the trigger tag quality is changed to
good quality.
• The tag group subscription rate is changed or updated to reflect the FactoryTalk Live Data update rate that
will be used.
• Raises DCOM authentication level to Packet Integrity.
• Move the Ensure data type consistency attribute from Group Settings to General Settings.
IMPORTANT: The user installing or configuring FactoryTalk Linx Data Bridge must have
administrative rights in Windows on the computers where the software is being installed or
configured. The Windows domain Administrator account has these rights, for example.
5. Choose either:
◦ Install Now: Install FactoryTalk Linx Data Bridge and the prerequisite software to the default
installation directory: C:\Program Files (x86)\Rockwell Software.
◦ Customize: Specify which software should be installed and select a different installation directory,
then click Install.
6. In End-User License Agreements, read the agreements, then select Accept all to continue the installation,
or click Decline to return to the previous page.
7. (optional) If prompted to restart your computer during the installation, click Restart now to restart your
computer and continue the installation, or Restart later to suspend and exit the installation.
8. When Almost there appears, select one of the following options, then click Next.
◦ Select Activate your software to activate FactoryTalk Linx Data Bridge now.
◦ Select Skip activation to activate FactoryTalk Linx Data Bridge later using FactoryTalk Activation
Manager. For more information, refer to About Activations.
9. In That's it!, click Restart now to restart your computer and continue the installation, or Restart later to
exit the installation. You must restart your computer before using FactoryTalk Linx Data Bridge. Meanwhile,
you can also:
◦ Click Installation Summary to see the installation details.
◦ Click Register for updates to learn how to receive email updates about product patches.
◦ Click Download it free to install Adobe Acrobat Reader. Adobe Acrobat Reader is required to open the
FactoryTalk Linx Data Bridge Getting Results Guide and other documents.
The FactoryTalk Linx Data Bridge installation is complete. When you finish installing the software,
remove the FactoryTalk Linx Data Bridge DVD from the DVD-ROM drive, and store it in a safe place.
• Open Programs and Features in the Windows Control Panel, right-click FactoryTalk Linx Data Bridge, and
then click Uninstall.
• Open Setup.exe, and then click modify or uninstall.
• Open the Command Prompt window and type a command with the following syntax:
Setup.exe [/Q | /QS] /Uninstall
NOTE: Components, such as FactoryTalk Activation Manager that are shared with other
products will not be uninstalled.
For more information about the command-line parameter, see Parameters on page 45.
1. Stop the FactoryTalk Linx Data Bridge services by selecting Windows Start > Services > FactoryTalk Linx
Data Bridge Server > Stop the service.
2. If FactoryTalk Diagnostics Counter Monitor is running, exit the program.
3. Close FactoryTalk Linx Data Bridge Configuration.
4. Download the FactoryTalk Linx Data Bridge installation package from the Product Compatibility and Download
Center. Perform the installation steps as presented on the screen.
5. Restart your computer.
NOTE: You must restart your computer after installing Rockwell Automation software
products. If you are installing multiple products, you must restart your computer after all the
products are installed.
Start FactoryTalk Linx Data Bridge and explore the user interface
This chapter includes the following information:
If you are using Windows 7, select Start > Programs > Rockwell Software > FactoryTalk Linx > FactoryTalk Linx
Data Bridge Configuration.
NOTE:
• Before you can configure FactoryTalk Linx Data Bridge, you must configure FactoryTalk Linx
data servers/OPC DA or UA servers/FactoryTalk View SE HMI tags first. For detailed steps, see
each product's Online Help.
• To start or stop the FactoryTalk Linx Data Bridge service, you must be either a Windows
Administrator or a Power User of the computer.
The FactoryTalk Linx Data Bridge Configuration dialog box contains the following information:
Item Description
Item Description
• Properties
• Verification message
General Settings
Use General Settings to set FactoryTalk application scope and global server properties for the FactoryTalk Linx Data
Bridge service.
Global Settings
Field Description
FactoryTalk Directory Scope Sets the FactoryTalk Directory path to an application. Tags
from the selected application can be used as the source or
destination tags. Use FactoryTalk Administration Console
to add, edit, and delete FactoryTalk applications. For more
information, see Manage applications in FactoryTalk Services
Platform Online Help.
Changing the FactoryTalk Directory scope removes all
configured data groups and pairs.
Activation to be utilized Lists all the activation types. The default option is "Automatic
Selection" in which FactoryTalk Linx Data Bridge selects the
activation that supports the most tags.
Ensure data type consistency The FactoryTalk Linx Data Bridge requires the referenced
source and destination tags in a tag pair to match data types.
By disabling this setting, the FactoryTalk Linx Data Bridge will
permit the exchange of tags that do not have matching types.
When disabled, the destination device must ensure that values
are formatted correctly for proper usage.
Field Description
Log diagnostic message on read and write error Sets whether a diagnostic message is logged to the FactoryTalk
Diagnostics every time a tag cannot be written or read. The
default setting is Disable.
Refresh Click Refresh to update destination tags in all tag groups with
the last received value from the associated source tags.
Configurations
Use Configurations to add data groups and data pairs, set data pair properties, and verify the configuration.
Remove Group Removes the selected data group and all its tags to the
configuration.
Group Update Rate Sets the update rate for all tags in the data group. If you enter
an invalid group update rate, it will be automatically changed
to the next valid update rate. For more details, see Factors that
impact FactoryTalk Linx Data Bridge performance in FactoryTalk
Linx Data Bridge Help.
Field Description
Close existing tag subscriptions when disabled It takes effect when group communications are disabled.
When it is selected, FactoryTalk Linx Data Bridge will release the
resource occupied by the subscribed source and destination
tags in data groups. After enabling group communications,
you must resubscribe the source and destination tags,
which will take time to load. If the resource is sufficient, we
recommend that you keep tag subscriptions when disabling
group communications.
Only update destination tags with refresh trigger Refreshes destination tags only when the trigger tag is set or
changed. This option will take effect after you click Apply or
OK. Destination tags will not be refreshed when the source tag
value changes.
Update destination tags with refresh trigger quality changes Adds the option to turn on or turn off the refresh of destination
tags when the trigger tag quality is changed to good quality.
Inhibit tag trigger Sets to inhibit tag trigger. When Inhibit tag trigger is selected,
automatic refresh of the tag group will not be initiated when the
trigger tag value or quality value is changed.
Refresh Destination Tags Sets to refresh destination tags under the tag group with the
last set of source values received.
If group communications are disabled, you cannot refresh
destination tags.
Remove Data Pair Removes the selected data pair from the data group.
Tip: The FactoryTalk Linx Data Bridge moves data from source to destination tags both on initial startup
and subsequently when source tag values are changed. Sending values on change reduces network and
controller loading. However, if a destination tag is modified by an external method (for example, project
download, SD Card restore, or manual change) or if the destination controller is disconnected when a
source value is changed, the destination value may not contain the appropriate value from the source. To
solve this issue, use the Refresh option to initiate an update manually or configure a trigger tag to initiate
an update for the destination tags in a group automatically. See details in Refresh destination tags in
FactoryTalk Linx Data Bridge Help.
Field Description
Source Tag Sets the path to the tag that provides the value to the
destination tag. Required.
Source Tag quality [INT/DINT] Sets the path to the tag that receives the quality value from the
source tag. Optional.
Tip: Select a tag in the same location as the destination tag to
permit the receiving device to verify the status of the source
tag.
Source Tag timestamp [LINT] Sets the path to the tag that receives the timestamp value from
the source tag. Optional.
The source device or server must support LINT tags. Older
devices or servers that do not support LINT tags, such as SLC
and PLC devices, cannot provide timestamp tags.
Tip: Select a tag in the same location as the destination tag to
permit the receiving device to verify when the source tag was
last updated.
Source Tag Timestamp Style Sets the format used for the source tag timestamp.
• Logix - UNIX Time Format (default)
• OPC - Win32 Time Format
• String Time 24 Hour Format
• String Time AM/PM Format
If the Source Tag Timestamp Style differs from the Destination
Tag Timestamp Style, the source timestamp tag value will be
converted to the destination tag timestamp style.
Destination Tag Sets the path to the tag that receives the value from the source
tag. Required.
Destination Tag quality [INT/DINT] Sets the path to the tag that receives the quality value from the
destination tag. Optional.
Tip: Select a tag in the same location as the source tag
to permit the sending device to verify the delivery of the
destination tag.
Destination Tag timestamp [LINT] Sets the path to the tag that receives the timestamp value from
the destination tag. Optional.
The target device or server must support LINT tags. Older
devices or servers that do not support LINT tags, such as SLC
and PLC devices, cannot receive timestamp tags.
Tip: Select a tag in the same location as the source tag to
permit the sending device to verify when the destination tag
was last updated.
Destination Tag Timestamp Style Sets the format used for the destination tag timestamp.
• Logix - UNIX Time Format (default)
• OPC - Win32 Time Format
Field Description
Tip:
To view diagnostic messages about a FactoryTalk Linx Data Bridge hosted on a remote computer, either:
• Use the FactoryTalk Linx Data Bridge on the host computer.
or
• Click Launch FactoryTalk Diagnostic Viewer and configure it to view logs from an aggregated
diagnostic log on a remote computer.
Button Description
Launch FactoryTalk Diagnostic Viewer Starts the FactoryTalk Diagnostic Viewer to view diagnostic
messages for all FactoryTalk devices and services, or to view
diagnostic messages for a remote computer.
Tag Browser
Use Tag Browser to select a tag from a device or server as either a source or destination tag. The application tree is
shown in the left pane. When a branch in the application tree is selected, tags in the branch appear in the right pane.
NOTE: The source and destination tags must be defined to have the same data type.
To filter the tag list, enter an exact tag name or enter a search term with asterisks (*) as wildcards. For example, to
find the tag @DAQ_ItemsActiveQty enter *DAQ* or @DAQ* in Tag filter.
Revision
Field Description
Configuration User Interface Revision Lists the version number of the FactoryTalk Linx Data Bridge
user interface on the local machine.
FactoryTalk Linx Data Bridge Service Revision Lists the version number of the FactoryTalk Linx Data Bridge
service on the local machine.
The update rate is used to request the values of all source tags in the group from the source servers or controllers.
However, the actual update rate of the destination tag values may be slower due to the performance of the source
servers or controllers and the reliability and performance of the network.
FactoryTalk Linx Data Bridge supports a maximum capacity of 200,000 data pairs.
IMPORTANT:
• To use timestamp tags, the source and destination devices or servers must support LINT
tags. Older devices or servers that do not support LINT tags, such as SLC™ and PLC devices,
cannot receive or provide timestamp tags.
• Unsolicited, CIP, and most EDS Parameter tags are read-only. Read-only tags should not be
selected as destination tags.
• As the number of data pairs increases, the update rate they can be communicated will
decrease. For more information, see FactoryTalk Linx Data Bridge Performance Reference.
• The source/destination device or server performance will impact the data update rate.
Prerequisites
• Add a data group on page 25
IMPORTANT:
• To use timestamp tags, the source and destination devices or servers must support LINT
tags. Older devices or servers that do not support LINT tags, such as SLC™ and PLC devices,
cannot receive or provide timestamp tags.
• Unsolicited, CIP, and most EDS Parameter tags are read-only. Read-only tags should not be
selected as destination tags.
• As the number of data pairs increases, the update rate they can be communicated will
decrease. For more information, see FactoryTalk Linx Data Bridge Performance Reference.
• The source/destination device or server performance will impact the data update rate.
Prerequisites
1. Add a data group on page 25
2. Add a data pair on page 25
Tip: Normally FactoryTalk Linx OPC UA connector delivers updates only when a tags value or quality have
changed. When an OPC UA tag’s value and quality have not changed but the timestamp is updated, the
new timestamp will not normally be delivered. However, FactoryTalk Linx OPC UA connector provides an
option to enable updates to be delivered when only the timestamp has changed. For more information
about @OPC_MonitorItemTriggerMode, see Predefined diagnostic items in FactoryTalk Linx OPC UA
Connector Help.
Examples:
Design considerations
• Tag quantity limits (2,000 when FactoryTalk Linx Data Bridge is purchased separately and 200,000 when
acquired with <FTLGW> Pro)
Tip: The Activation type is only shown when the pair tag is configured or added.
• Source and destination capacity may impact delivery efficiency and performance OPC servers may have
limited capacity for tag quantity and performance. Logix controllers have a significantly higher read capacity.
• Change of State delivery
The FactoryTalk Linx Data Bridge moves data from source to destination tags both on initial startup
and subsequently when source tag values are changed. Sending values on change reduces network and
controller loading. However, when a destination tag is modified by an alternative method (for example,
project download, SD Card restoration, or manual change) or if a destination controller is disconnected when
a source value is changed, the destination value may not contain the appropriate value from the source.
Either restart the FactoryTalk Linx Data Bridge or design the system to ensure that the source values change
periodically to ensure the destination receives updated values.
• Logix communications bandwidth
The communications capacity for Logix controllers prior to L8 is determined by a user System Overhead
Time-Slice (SOTS) setting. The default setting may need to be adjusted to accommodate larger tag pair
configurations.
• Quality and Timestamp
The quality and timestamp attributes permit the controllers involved in the FactoryTalk Linx Data Bridge
exchange to determine if and when a value is delivered successfully. The source Quality and Timestamp
should be assigned to the destination controller to permit it to determine the status of the tag value it
receives. The destination Quality and Timestamp should be assigned to the source controller to permit it to
determine the status of the tag value delivery.
Example:
Source Value [Controller A]Tag_Source
Source Quality [Controller B]Tag_Destination_Quality
Source Timestamp [Controller B]Tag_Destination_Timestamp
Destination Value [Controller B]Tag_Destination
Destination Quality [Controller A]Tag_Source_Quality
Destination Timestamp [Controller A]Tag_Source_Timestamp
• Admin rights required to make configuration changes
Users are required to sign in with a Windows administration account or provide a Windows administration
account username and password to apply any configuration changes.
• Changes captured in the FactoryTalk Audit log
Changes related to the configuration will be captured in the FactoryTalk Audit log, for example, adding,
deleting, or editing a tag pair.
• Information captured in the FactoryTalk Diagnostics log
Information related to system operation will be captured in the FactoryTalk Diagnostics log, for example,
activation confirmation or failure, start or stop of FactoryTalk Linx Data Bridge service.
Information on communication failures will be captured in the FactoryTalk Diagnostics log by the data
servers referenced in the configuration (for example, FactoryTalk Linx, FactoryTalk Linx UA Connector).
• Check source and destination data type matching in FactoryTalk Linx Data Bridge
For more information about data type consistency, see General Settings on page 19.
Verify a configuration
Verify a configuration to ensure that source and destination tags are valid paths and that their data types are
compatible. Verification results appear in the text pane beneath data pair properties. Configurations with errors
cannot be saved.
To verify a configuration
1. In Configurations, add one or more data groups on page 25 and data pairs on page 25.
2. Select Verify.
Tip: If errors are detected during verification, double-click the error message in the verification
results to highlight the cause of the error.
Export a configuration
Export a configuration to save the FactoryTalk Directory scope, data groups, and data pairs to a file or transport them
to a new host computer.
To export a configuration
1. Select File > Export configuration.
2. In Export Configuration, use Save as type to export the configuration as either XML or CSV.
3. In Export Configuration, enter a filename and path for the exported configuration file, then click Save.
Import a configuration
Import a configuration to load the FactoryTalk Directory scope, data groups, and data pairs from a file.
FactoryTalk Linx Data Bridge supports a maximum capacity of 200,000 data pairs.
To import a configuration
1. Select File > Import configuration.
2. In Data Items to Import, select an import method and options, then click OK:
◦ Delete All existing and create new from imported file: All existing data groups and pairs are
removed. All new data groups and pairs are created.
◦ Update existing and create new: Data groups and pairs overwrite existing data groups and pairs. New
data groups and pairs are created.
◦ Skip existing and create new: Data groups and pairs that match existing data groups and pairs are
not imported. New data groups and pairs are created.
◦ Skip invalid data: If enabled (default), data groups or pairs that do not pass verification are not
imported. If cleared, data groups or pairs that do not pass verification are imported.
3. In Import Configuration, select either XML or CSV files from the file type list.
4. In Import Configuration, browse to the path of an exported configuration, select it, and then select Open.
FactoryTalk Linx Data Bridge supports a maximum capacity of 200,000 data pairs.
The FTLinxDataBridgeCfg.exe tool supports three import methods from the command prompt, each with a unique
syntax:
• -i:d - All existing data groups and pairs are removed. All new data groups and pairs are created.
• -i:u - Data groups and pairs overwrite existing data groups and pairs. New data groups and pairs are created.
• -i:s - Data groups and pairs that match existing data groups and pairs are not imported. New data groups
and pairs are created.
• Export your configurations by clicking File > Export configuration, and then save it as either an XML or CSV
file to a safe location.
• Stop FactoryTalk Linx Data Bridge service and then go to C:\ProgramData\Rockwell\FactoryTalk Linx Data
Bridge. Save the file FTLinxDataBridge.xml to a safe location.
• Import the previously saved configuration XML file and then select File > Import configuration.
• Copy the previously saved FTLinxDataBridge.xml file to C:\ProgramData\Rockwell\FactoryTalk Linx Data
Bridge and replace the existing one.
About Activation
Rockwell Automation Windows-based software products are copy-protected and require an activation key, located in
an activation file, to run the software.
When you launch FactoryTalk Linx Data Bridge, the software checks for the activation file. If a valid activation cannot
be found, an error is logged to FactoryTalk Diagnostics and FactoryTalk Linx Data Bridge operates under a grace
period. Refer to FactoryTalk Services Platform Help for more information about grace periods.
To activate your copy of FactoryTalk Linx Data Bridge in the FactoryTalk Linx Data Bridge Installation Setup
Wizard, perform the following steps:
1. Perform the steps in Install FactoryTalk Linx Data Bridge to install FactoryTalk Linx Data Bridge software.
The FTLDB installation DVD provides wizards to guide you through the installation process.
FTLDB supports two installation methods: Setup wizard installation and automated installation with
command-line syntax. This chapter uses the Setup wizard installation method to illustrate the steps. The
automated installation with command-line syntax reduces user interaction and provides command-line
parameters to install FTLDB. See Install FTLDB with command-line syntax.
This chapter contains the following information:
◦ System requirements
◦ Install FTLDB for the first time
◦ Uninstall FTLDB
◦ Upgrade FTLDB
2. On the Rockwell Software Setup dialog box in the Installation Setup Wizard, select the Activate your
software checkbox and click Finish.
3. On the Software Activation dialog box, enter the product key from your Activation Certificate. The serial
number should have been automatically added. If the serial number is not automatically added, enter the
serial number.
4. Select Activate locally to activate FactoryTalk Linx Data Bridge on a single computer or select Activate
using a dongle to activate FactoryTalk Linx Data Bridge on any computer by using a dongle.
Tip: The Activate using a dongle option requires that you have a dongle to lock the activation.
5. Click Continue.
You can still activate FactoryTalk Linx Data Bridge via FactoryTalk Activation Manager by clicking the Explore other
options link in the Software Activation dialog box. The link provides direct access to the FactoryTalk Activation
Manager software. To activate your copy of FactoryTalk Linx Data Bridge in the FactoryTalk Activation Manager, click
Get New Activations and follow the instructions in the FactoryTalk Activation Manager.
For more information on using the FactoryTalk Activation Manager, click More or Help in the FactoryTalk Activation
Manager.
EvRSI activation is replaced by FactoryTalk Activation Manager. If you are using EvRSI activation, contact your local
Rockwell Automation Sales office or Technical Support for information on migrating your activations to FactoryTalk
Activation Manager.
For Rockwell Automation Technical Support in the U.S., call (440) 646-3434.
Activation types
The activation type determines the feature support of the FactoryTalk Linx Data Bridge.
FactoryTalk Linx Data Bridge version 6.21.00 adds the ability to allow users to choose the specific activation that will
be requested on startup. Find the available activations from General Settings > Activation to be utilized.
If FactoryTalk Linx Data Bridge fails to detect a valid activation file, an error is logged to FactoryTalk Diagnostics,
and FactoryTalk Linx Data Bridge operates under a grace period. For more information about grace periods, see
FactoryTalk Services Platform Help.
Activates
FactoryTalk Supported Data
Activation Name Activation FactoryTalk Directory
Linx Data Pairs
Bridge
Tip: The Activation type is only shown when the pair tag is configured or added.
For help with configuring security services, refer to FactoryTalk Services Platform Help.
If you prefer not to use security services, you can grant all users full access to your automation system. For help
overriding security services, refer to FactoryTalk Services Platform Help.
The following example shows the steps to restrict a user from changing the scope:
Prerequisites
• Log in as Windows Administrator or Power User of the computer.
• Obtain Read/Write/List Children permissions within the Common section of Security.
• Log in to FactoryTalk.
Starting from version 6.10.00, FactoryTalk Linx Data Bridge enhances the user security by requesting the users to
sign in to FactoryTalk Linx Data Bridge server when starting FactoryTalk Linx Data Bridge Configuration and when
changing the scope.
To log on to the FactoryTalk Linx Data Bridge server, do one of the followings
• Click File > Log On.
• Click Select next to FactoryTalk Diagnostics Scope on the Server Configuration tab.
NOTE:
◦ If you have enabled a single logon function in FactoryTalk Services Platform >
Explorer > System Policies > Security Policy, there is no need to log on FactoryTalk
Linx Data Bridge server manually.
◦ Log off and log on back for the feature security settings to take effect.
As the product policy is configured upon the logon scope, make sure the FactoryTalk Linx Data Bridge server logon
scope is the same as the FactoryTalk Diagnostics scope.
The following table shows the relationship between FactoryTalk Linx Data Bridge feature security policies and
securable actions that the user can perform:
View Configurations Allow users to view information in the Hide the configuration information.
General Settings and Configurations
tabs including:
• FactoryTalk Diagnostics Scope
• Activation to be utilized
• Current Activation Type
• Service Status
• Diagnostic Logging option
• Source and destination tag
information.
Change configurations Allow users to view and edit in the Set the configuration areas unavailable.
General Settings and Configurations
tabs including:
• FactoryTalk Diagnostics Scope
• Activation to be utilized
• Current Activation Type
• Service Status
• Diagnostic Logging option
• Source and destination tag
information.
In this section:
View logged diagnostic information for FactoryTalk Linx Data Bridge on page 41
Typical failures
In this section, a few typical errors in FactoryTalk Linx Data Bridge are listed to identify the problems.
• Reasons that cause the destination tags to have values that don’t match the source tags.
◦ Destination tag value is modified through an alternative method or the destination is offline when a
source value changes. For example:
▪ Downloading a project to destination controllers.
▪ Restarting destination controllers.
▪ Source or destination controllers go offline or are inhibited for a period of time.
▪ Restoring a destination controller’s memory from an SD memory card.
▪ Manual changes made by a user to the destination controller.
▪ Downloading data from the Logix Data upload/download tool.
▪ The destination controller’s data is updated or loaded from an external source.
Use the Refresh option to initiate an update manually or configure a trigger tag to initiate an
update for the destination tag in a group automatically. See details in Refresh destination tags in
FactoryTalk Linx Data Bridge Help.
• When a destination tag value does not match the value of the source tag:
◦ Verify if the source values are changing at an appropriate rate.
NOTE: Value changes should change no faster than twice the subscript rate to provide
the best opportunity for the destination to receive all changes.
◦ Verify if the Only update destination tags with refresh trigger checkbox is cleared. If selected,
source change won’t trigger destination change. Destination tags are refreshed only when the trigger
tag is set or changed.
◦ Verify if the FactoryTalk Linx Data Bridge configuration has the correct source and destination tags.
◦ Verify if the communications to the source and destination devices are functioning.
◦ Verify if the source and destination devices have sufficient message processing capacity to
accommodate the FactoryTalk Linx Data Bridge communications.
NOTE: You can evaluate the predefined diagnostic tags associated with FactoryTalk
Linx or the FactoryTalk Linx OPC UA Connector to determine if these communications
services are operating effectively.
◦ The FactoryTalk Linx Data Bridge sends values to the destination when it detects a value change from
the source. If a destination controller was disconnected for a time, redownloaded or the destination
value was modified by another method, the source value will not be resent until the FactoryTalk
Linx Data Bridge detects a source value change. Configure a refresh trigger tag and select Update
destination tags with refresh trigger quality changes checkbox or click Refresh Destination Tags
to force the FactoryTalk Linx Data Bridge to resend the last values it received from the source.
Tip:
To view diagnostic messages about a FactoryTalk Linx Data Bridge hosted on a remote computer, either:
• Use the FactoryTalk Linx Data Bridge on the host computer.
or
• Click Launch FactoryTalk Diagnostic Viewer and configure it to view logs from an aggregated
diagnostic log on a remote computer.
Quality codes
Each source or destination tag in a data pair can optionally be configured with a corresponding quality tag. The value
of the quality tag is called a quality code, which describes the status of the source or destination tag. The quality
codes provided by FactoryTalk Linx Data Bridge are based on the quality codes specified in the OPC Data Access
Custom Interface Standard version 3.00.
Use FactoryTalk Diagnostic Log to view historical error, warning, and information level diagnostic messages about
the FactoryTalk Linx Data Bridge service on the local computer. The information shown is limited to the selected
FactoryTalk Linx Data Bridge.
Tip:
To view diagnostic messages about a FactoryTalk Linx Data Bridge hosted on a remote computer, either:
• Use the FactoryTalk Linx Data Bridge on the host computer.
or
• Click Launch FactoryTalk Diagnostic Viewer and configure it to view logs from an aggregated
diagnostic log on a remote computer.
Button Description
Launch FactoryTalk Diagnostic Viewer Starts the FactoryTalk Diagnostic Viewer to view diagnostic
messages for all FactoryTalk devices and services, or to view
diagnostic messages for a remote computer.
In the unattended installation, you enter a specified command line with multiple parameters. During the installation
process, instead of prompting you for installation and configuration information interactively, the process follows the
parameters you specified in the command lines.
Tip: The User Account Control dialog box may show after you press Enter. Click Yes to continue.
The silent installation requires the Windows Administrator privilege.
/IAcceptAllLicenseTerms
[/AutoRestart]
[/SetupLanguage=language]
/Product=product_name
[/InstallDrive=drive]
[/SerialNumber=serial_number]
[/ProductKey=product_key]
[/Version=product_version]
5. Press Enter. The installation process starts with the parameters that you specified.
6. For detailed descriptions of each parameter, see Parameters on page 45. You can also type Setup /? in the
Command Prompt window, and press Enter to view the help information of all parameters and examples.
Parameters
The parameters and values are not case-sensitive. If the value includes spaces, you must enclose it in quotation
marks (" ").
/Q
Installs the product in the silent mode without any user interface.
/QS
Installs the product in the unattended mode without user interaction during installation, and shows the
progress, errors, or complete messages on the user interface.
/IAcceptAllLicenseTerms
Specifies that you read and acknowledge all license agreements, and agree to continue the installation.
/AutoRestart
Optional. If specified, the computer will be restarted automatically after the installation, if a restart is
required to complete the installation.
/SetupLanguage= language
Optional. Specifies which language will be displayed during the installation process. The value must be one of
ENU, CHS, DEU, ESP, FRA, ITA, JPN, KOR, or PTB.
If omitted, the default language is the user or system user interface language.
/Record
/Playback
/IgnoreWarning
/Uninstall=Product name
/InstallDrive= drive
/SerialNumber= serial_number
Optional. Specifies the serial number that is required if you want to get activation keys during installation.
/ProductKey= product_key
Optional. Specifies the product key that is required if you want to get activation keys during installation.
/Version= product_version
Optional. Specifies the version corresponding to the product version that the SerialNumber and ProductKey
are able to activate if you want to get activation keys during the installation.
If the version information is omitted, the installer uses a default version which is the most recent product
version available when retrieving the activation.
Examples
The following examples show how to use the commands during the unattended installation.
Example 1
Setup.exe /Q /IAcceptAllLicenseTerms
means:
The FactoryTalk Linx Data Bridge unattended installation uses the default settings during the installation
process, with no user interface.
Example 2
Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS /
means:
• During the installation, the progress, error, or complete messages show on user interfaces. The displayed
language is Chinese.
• FactoryTalk Linx Data Bridge will be installed to D:\Program Files (x86)\Rockwell Software
• The setup will get activation keys during installation if the serial number 0123456789 and product key ABCDE-
FGHIJ are valid.
• After the installation, if a restart is required, the computer will be restarted automatically.
Example 3
Setup.exe /Q /Uninstall
means:
H-U on page 52
A-F
-A-
access path
An access path defines the computer, driver, networks, and communication devices used to communicate with a destination device or processor in Object Linking and
Embedding for Process Control (OPC) conversations.
acknowledgment (ACK)
An ASCII control character is used to acknowledge the reception and acceptance of a transmission block.
activate
To make a Rockwell Software product active so that it can run without the limitations imposed by demonstration mode. Without activation, some Rockwell Software
products will not run, some will run with diminished functionality, and others will run for a limited period of time and then shut down with or without warning.
activation file
A text file that contains all of the activation information that is required to license a software product and allow it to function properly. While the file is simply plaintext,
the contents of the file are protected by a signature.
activation host
activation server
An activation server is any computer that hosts concurrent activations. The activation server manages the activations and shares them with other configured computers
on the network.
alias
application
A machine or process monitored and controlled by a controller or the use of computer-based or controller-based routines for specific purposes.
area
An area organizes and subdivides a distributed Network application into logical or physical divisions.
-B-
baud
A unit of signaling speed equal to the number of discrete conditions or signal events per second. Where one bit is encoded on each signaling event, the number of baud is
the same as the number of bits per second.
-C-
Certificate
A digital certificate is an electronic representation of an identity. A certificate binds the identities public key to its identifiable information, such as name, organization,
email, username, and/or a device serial number. A certificate is used to authenticate the connection to other devices. Selected by default when CIP security is enabled.
CIA Messaging
To access information inside of devices that support the Open Device Vendors Association (ODVA) Common Industrial Protocol (CIP), using the Class, Instance, and Attribute
(CIA) messaging with the CIP Object - Class/Instance/Attribute Message shortcut type.
client
A component or subsystem that uses data or functionality provided by some other component or subsystem (the server). The term can also refer to the computer that
executes this software, connecting to a server computer across a communication network.
CIP security
CIP security has multiple layers of security that enables a CIP-connected device to protect itself from malicious CIP communications. Then the device can reject data that
has been altered, reject messages sent by untrusted people or untrusted devices, and reject messages that request actions that are not allowed. CIP security defines the
notion of a security profile, which is a set of well-defined capabilities to facilitate device interoperability and end-user selection of devices with the appropriate security
capability.
concurrent activation
A type of activation that allows multiple computers across a network to use Rockwell Software products at the same time. Concurrent activations include floating
activations and borrowed activations.
configuration
A file that contains information about the physical structure you defined for your system. This file includes all network paths, defined drivers and devices, Data Providers,
and object protocols.
DA
data element
An individually addressable item of data. For example, an OPC tag, an HMI tag, a graphic display, an event file, a node, and a channel.
data provider
One of the building blocks of FactoryTalk Linx, a data provider acts as a multiplexer for multiple clients and optimizes what data can be read together for more efficient
handling.
data server
Data servers serve tags, or data items, contained in OPC-DA (Data Access) servers. Clients that need access to data items use data server application elements to locate
the computers that are hosting OPC-DA 2.0 compliant data servers.
DCOM
Distributed Component Object Model (DCOM) is a proprietary Microsoft technology for communication between software components on connected computers. It allows a
computer to run programs over the network on a different computer as if the program was running locally.
dongle
A dongle is a security or copy-protection device for commercial computer programs. When required by a program, a dongle must be connected to an input/output port,
such as a USB or parallel port of the computer, to allow the program to run. Programs that use a dongle query the port at startup and programmed intervals thereafter, and
close if the dongle does not respond with the expected validation code.
-E-
Endpoint
An endpoint represents the set of configuration settings on an OPC UA Server that determine how OPC UA clients will interface with the server. This includes a Universal
Resource Locator (URL) string, Transport Control Protocol (TCP) port, security and data access settings.
Encryption
In cryptography, encryption is the process of encoding information. This process converts the original representation of the information, known as plaintext, into an
alternative form known as ciphertext. Ideally, only authorized parties can decipher a ciphertext back to plaintext and access the original information. Encryption does not
itself prevent interference but denies the intelligible content to a would-be interceptor.
External Access
A property that allows you to specify the level of access (Read-Only, Read/Write, or None) external applications and devices have to tags.
-F-
floating activation
A type of concurrent activation that requires a continuous network connection and allows multiple computers to use Rockwell Software products concurrently. An
activation server manages a predetermined number of activations in a pool and makes these activations available to any configured computer on the network.
When a computer connects to the network and runs a Rockwell Software product, it automatically "checks out" an activation from the pool of available concurrent
activations. When the product shuts down, the activation is automatically freed and returns to the activation server's available pool. Checking out activations from the
pool and returning them to the server happens automatically, without any user intervention.
H-U
-H-
HMI server
The software module that is responsible for performing core runtime operations such as data collection, alarm detection, historical data logging and retrieval, and for
providing FactoryTalk View SE Clients with graphic displays, runtime data, and events.
-I-
IP Address
Each server or client on a TCP/IP internet is identified by a numeric IP (Internet Protocol) address. The two types of IP addresses are the IPv4 (IP version 4) address and the
IPv6 (IP version 6) address.
IP addresses are managed and allocated to users by the Internet Assigned Numbers Authority (IANA) and its delegates. The internet address specifies both the network and
the individual host. This specification varies with the size of the network. An IP address identifies a machine in an IP network and is used to determine the destination of a
data packet. Port numbers identify a particular application or service on a system.
-N-
Namespace
A collection of information that a Server makes visible to its Clients.
Namespace index
The numeric values used to identify OPC UA namespaces correspond to the index in the NamespaceArray.
NodeID
A numeric or text value that uniquely identifies a data value in an OPC UA Server. An OPC UA client will receive NodeIDs from an OPC UA server while browsing its
namespace and will make read, write, and subscription requests for data by delivering the NodID back to the OPC UA server.
-O-
OPC DA
OPC (Open Platform Communications) Data Access (DA) is a non-proprietary technical specification that defines a set of standard interfaces based on Microsoft’s OLE/COM
(Component Object Model) technology. Applying OPC DA standards makes interoperability possible among automation and control applications, field systems and devices,
and business and office applications.
The FactoryTalk Services Platform supports and extends the OPC DA 3.0 specification, which includes the ability to browse data items.
For more information on OPC DA, see https://opcfoundation.org
A data connections test utility that shows whether you are using Remote OPC Client functionality.
OPC UA
OPC (Open Platform Communications) Unified Architecture (UA) is a platform-independent service-oriented architecture that integrates the individual OPC Classic
specifications into one extensible framework. Applying OPC UA standards makes interoperability possible among automation and control applications, field systems and
devices, and business and office applications.
-P-
poll
poll rate
Often how data is requested from a device. Poll rates are typically specified in milliseconds. (A poll rate of 1,000 ms results in data being requested every second).
port number
A port number is a way to identify a specific process to which an internet or other network message is to be forwarded when it arrives at a server. All network-connected
devices come equipped with standardized ports that have an assigned number. These numbers are reserved for certain protocols and their associated function.
-R-
-S-
signing
Cryptographic digital signatures use public key algorithms to provide data integrity. When you sign data with a digital signature, someone else can verify the signature,
and can prove that the data originated from you and was not altered after you signed it.
scope
The level at which tags and routines may be created. They can be created at the controller level (accessible to all routines), or the program level (accessible to only the
routines within a single program).
shortcut
A symbolic reference to a physical device that you want to connect to on the network, and the data that device contains. The communication path associated with the
-T-
shortcut tells the application where to find that data.
TCP
TCP (Transmission Control Protocol) is a standard that defines how to establish and maintain a network conversation through which application programs can exchange
data. TCP works with the Internet Protocol (IP), which defines how computers send packets of data to each other.
tag
A named area of the process-connected device or controller’s memory where data is stored. It is the basic mechanism for allocating memory, referencing data from
logic, and monitoring data.
topology
The way a network is physically structured. This includes all networks, nodes, devices, Data Providers, drivers/channels, and object protocols. In FactoryTalk Linx, this is
presented in tree form (the communications tree).
-U-
UA
URL
A Uniform Resource Locator (URL) is a reference to an OPC UA Server that specifies its location on a computer network and the TCP port used to interface with it.
Rockwell Automation Support
Use these resources to access support information.
Technical Support Center Find help with how-to videos, FAQs, chat, user forums, and product notification updates. rok.auto/support
Local Technical Support Phone Numbers Locate the telephone number for your country. rok.auto/phonesupport
Literature Library Find installation instructions, manuals, brochures, and technical data publications. rok.auto/literature
Product Compatibility and Download Center Get help determining how products interact, check features and capabilities, and find rok.auto/pcdc
(PCDC) associated firmware.
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