Workforce Planning and

Development MCQ PDF

[Link]
16 Chapters
2390 Verified Questions
 Workforce Planning and Development
MCQ PDF
Cou
Workforce Planning and Development explores the strategies and practices essential for

aligning human resource capabilities with organizational goals. This course covers the

processes of analyzing current workforce competencies, forecasting future talent needs,

and developing plans to recruit, retain, and develop employees. Topics include

succession planning, skills gap analysis, labor market trends, workforce analytics, and

the impact of technological advancements on talent management. Students will learn

to design comprehensive workforce development programs that support organizational

growth and adaptability within dynamic business environments.

Recommended Textbook
Human Resource Management Functions 2nd Edition by Robert N. Lussier

Available Study Resources on Quizplus

16 Chapters
2390 Verified Questions
2390 Flashcards
Source URL: [Link]

Page 2
Chapter 1: The New Human Resource Management Process
Available Study Resources on Quizplus for this Chatper
124 Verified Questions
124 Flashcards
Source URL: [Link]

Sample Questions
Q1) Alexandra,who is a line manager,recommended one of her employees for a new job
higher up in the [Link] on what she knew of the employee's capabilities and
limitations,Alexandra voiced her opinion that her employee would be a good fit for the
[Link] recommendation is part of the _________ responsibilities of line
management.
A)legal considerations
B)appraisal and promotion
C)leadership and motivation
D)training and development
Answer: B

Q2) Wade's job involves how the organization rewards the people who work for [Link]
works with salary surveys,benefits management,and incentive [Link]'s human
resource management specialty is __________.
A)the legal environment
B)compensation and benefits
C)safety and security
D)ethics and sustainability
Answer: B

To view all questions and flashcards with answers, click on the resource link above.

Page 3
Chapter 2: Strategy-Driven Human Resource Management
Available Study Resources on Quizplus for this Chatper
174 Verified Questions
174 Flashcards
Source URL: [Link]

Sample Questions
Q1) When decision-making is centralized,it causes ___________ control within the
organization.
A)less
B)greater
C)unstructured
D)detached
Answer: B

Q2) The Acme Global Corporation recently hired several new employees who worked at
a rival [Link] Global essentially stole the employees away by offering more
pay and better [Link] Global's actions reflect the influence of _______ in the
external environment on the organization.
A)customers
B)competition
C)society
D)suppliers
Answer: B

Q3) Coca-Cola is an example of a cost leader.

A)True
B)False
Answer: False

To view all questions and flashcards with answers, click on the resource link above.
Page 4
 Chapter 3: The Legal Environment and Diversity

Management
Available Study Resources on Quizplus for this Chatper
152 Verified Questions
152 Flashcards
Source URL: [Link]

Sample Questions
Q1) Which group is USERRA associated with?
A)Immigrants
B)Military members
C)Gays and lesbians
D)Executives
E)Disabled individuals
Answer: B

Q2) Angie was threatened by her supervisor with a negative outcome for failure to
submit to a sexual [Link] is referred to as:
A)Disparate treatment
B)Disparate impact
C)Hostile work environment
D)Undue hardship
E)Quid pro quo harassment
Answer: E

Q3) Discuss the organizational defenses to accusations of discrimination.

Answer: Answers may discuss Bona fide Occupational Qualification (BFOQ) or a
"Business necessity" defense.

To view all questions and flashcards with answers, click on the resource link above.
Page 5
 Chapter 4: Matching Employees With Jobs
Available Study Resources on Quizplus for this Chatper
163 Verified Questions
163 Flashcards
Source URL: [Link]

Sample Questions
Q1) Describe the process of workflow analysis and identify why it is important to HRM.

Q2) With what type of reduction do companies cut the hours available to each worker
but don't lose any worker?
A) Job hoteling
B) Work sharing
C) Hours express
D) Hourly forecasting
E) Absence management

Q3) All of the following are disadvantages of using temporary workers except:
A) Temps may not know the job or the culture.
B) They generally have lower motivation.
C) There can be legal problems associated with the length of employment of temporary
workers.
D) They are usually less loyal to the organization.
E) The company can hire in workers with specific skill sets.

Q4) What are organic job designs like?

Q5) Discuss the three most common quantitative HR forecasting methods.

Q6) What are the major options for correcting a labor surplus? Discuss each one in some
detail.

Page 6
To view all questions and flashcards with answers, click on the resource link above.
 Chapter 5: Recruiting Job Candidates
Available Study Resources on Quizplus for this Chatper
134 Verified Questions
134 Flashcards
Source URL: [Link]

Sample Questions
Q1) Briefly discuss the main external forces acting on recruiting efforts.

Q2) If we ask managers to privately nominate workers who they feel would be able to do
the job that needs to be filled,we are practicing ________ recruitment.
A)closed
B)open
C)targeted
D)selective

Q3) Should we recruit for diversity? Provide at least two arguments each for why we
should and why we shouldn't.

Q4) Discuss the characteristics needed in a capable recruiter.

Q5) A job advertisement for a pizza delivery driver yielded 50 [Link] those,10
were disqualified because they did not have a driver's [Link] yield ratio on the
advertisement was ____ percent.
A)10
B)20
C)40
D)80

Q6) What are the three types of internal recruiting methods? Define them.

Q7) Identify and discuss the primary goal of the recruiting process
Page 7

To view all questions and flashcards with answers, click on the resource link above.
 Chapter 6: Selecting New Employees
Available Study Resources on Quizplus for this Chatper
144 Verified Questions
144 Flashcards
Source URL: [Link]

Sample Questions
Q1) Trevor requires all applicants take a paper-and-pencil test with questions like "If a
customer accidentally gave you too much money,would you return the excess?" Trevor is
giving his applicants a(n) ________ test.
A)genetic
B)honesty
C)personality
D)cognitive ability

Q2) Which agency has formally adopted the Uniform Guidelines?

A)Affirmative Action Commission
B)Equal Employment Opportunity Commission
C)Compensatory Selection Commission
D)Department of Defense
E)National Justice Commission

Q3) In what jobs would physical exams be mandatory?

A)Mining
B)Steel manufacturing
C)Driving a heavy truck
D)Cargo loading
E)Timber cutting

Q4) How can companies select people to be tested for drugs?

To view all questions and flashcards with Page 8 click on the resource link above.
answers,
 Chapter 7: Training, learning, Talent Management and

Development
Available Study Resources on Quizplus for this Chatper
127 Verified Questions
127 Flashcards
Source URL: [Link]

Sample Questions
Q1) Readiness for training is a combination of:
A)Concern And Empathy.
B)Ability And Willingness.
C)Opportunity And Conscientiousness.
D)Socialization And Guidance.
E)Support And Ability.

Q2) _____________ refers to the employee's ability and willingness to learn.

A)Employee self-efficacy
B)Employee readiness
C)Employee capability
D)Employee desire

Q3) Career entry,building skills,and work relationships develop in what career stage?
A)Maintenance
B)Administration
C)Disengagement
D)Exploration
E)Establishment

Q4) Elaborate on the advantages and disadvantages to distance learning.

Page
Q5) Discuss the major difference between 9 and development.
training

To view all questions and flashcards with answers, click on the resource link above.
 Chapter 8: Performance Management and Appraisal
Available Study Resources on Quizplus for this Chatper
147 Verified Questions
147 Flashcards
Source URL: [Link]

Sample Questions
Q1) Performance appraisals allow management to make decisions about employees
within the organization.
A)True
B)False

Q2) Knowing where to improve should lead to training employees to develop new skills
to improve.
A)True
B)False

Q3) Brittney recently read that once-a-year performance appraisals are [Link]
response,she is asking all her managers to begin providing monthly performance
appraisals to all their [Link] manager has 30 employees and balk at the idea
of providing that many performance appraisals each [Link] aspect of good
performance appraisals does Brittney's plan appear to be missing?
A)valid
B)specific
C)accepted
D)feasible

Q4) List and briefly discuss the purposes for performance appraisals.

Q5) What is the key difference between BARS and the Graphic Rating Scale?

To view all questions and flashcards withPage

answers,
10 click on the resource link above.
 Chapter 9: Rights and Employee Development
Available Study Resources on Quizplus for this Chatper
200 Verified Questions
200 Flashcards
Source URL: [Link]

Sample Questions
Q1) At the end of the selection process at Acme Global,all new employees are required to
pass a physical exam that includes a [Link] is part of management's right to
________
A)drug testing
B)workplace monitoring
C)employment-at-will
D)orientation period

Q2) The Acme Global Corporation is implementing a new software program for entering
sales dat [Link] has been telling the other sales people that the new software is
really going to be used to reduce the number of sales positions in the [Link]
has told the junior sales persons that they should start looking for new jobs because the
company is going to eliminate their positions when the new software comes
[Link] is in the _______ stage of the change process.
A)commitment
B)exploration
C)resistance
D)denial

Q3) Discuss the difference between a right and a privilege in a work context.

Q4) Briefly describe the coaching process and how it is used.

To view all questions and flashcards with answers, click on the resource link above.
Page 11
 Chapter 10: Employee and Labor Relations
Available Study Resources on Quizplus for this Chatper
208 Verified Questions
208 Flashcards
Source URL: [Link]

Sample Questions
Q1) All first-line managers at Acme Global who have attended the organization's series
of leadership training session have been promoted to middle management within a
[Link] attended the sessions but did not get promoted within a year's [Link]
feels a(n) _________ contract was broken.
A)express
B)implied
C)quasi
D)collective

Q2) Ann signed a contract to work for Acme [Link] contract described the terms of
her employment,including her pay and [Link] signed a(n) ________ contract.
A)express
B)implied
C)quasi
D)collective

Q3) The Landrum-Griffin Act put in place various reporting and disclosure requirements
for the union officials.
A)True
B)False

Q4) What is the difference between a lockout and a strike?

To view all questions and flashcards with answers, click on the resource link above.
Page 12
 Chapter 11: Compensation Management
Available Study Resources on Quizplus for this Chatper
158 Verified Questions
158 Flashcards
Source URL: [Link]

Sample Questions
Q1) Felicia has been working to find out what types of rewards each of her subordinates
desires most in order to provide reward that they value for their [Link] is concerned
with which of the following factors?
A)Benchmarking
B)Instrumentality
C)Expectancy
D)Valence
E)Pay levels

Q2) Mallory would like to attract better workers and enhance her organization's
employment [Link] a(n) ________ organizational philosophy on
compensation could help her achieve her goals.
A)at-the-market
B)above-the-market
C)pay for longevity
D)pay secrecy

Q3) "Exempt" only refers to the minimum wage requirement.

A)True
B)False

Q4) What are the four types of compensation?

To view all questions and flashcards with answers, click on the resource link above.
Page 13
 Chapter 12: Incentive Pay
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: [Link]

Sample Questions
Q1) Individual incentives:
A)may motivate undesirable behaviors in the workforce.
B)assist in maximizing teamwork.
C)do not promote a link between performance and results.
D)require less supervision than group incentives.
E)are easier to develop than group incentives.

Q2) Any incentive system designed to improve employee productivity and satisfaction:
A)must minimize peer and management pressure on individual employees.
B)should provide a significant reward to top performers but avoid rewarding
non-performers.
C)must create goals that are almost impossible to reach so that employees will stretch
to meet the goals.
D)should make employee satisfaction a much more significant factor than employee
productivity - weighted about 2-to-1.
E)should work to avoid any possible negative consequences for non-performance by
making sure everyone has some merit increase each year.

Q3) Generally,bonuses are provided quarterly.

A)True
B)False

To view all questions and flashcards with answers, click on the resource link above.

Page 14
 Chapter 13: Employee Benefits
Available Study Resources on Quizplus for this Chatper
161 Verified Questions
161 Flashcards
Source URL: [Link]

Sample Questions
Q1) Full-choice cafeteria plans are designed to do what?
A)Give the employee a choice between several different plan types based on the type of
employee ([Link] couple without children or older couple with grown children).
B)Give the employee full flexibility in their choice of benefits provided by the company
within a specified monetary value.
C)Give the employee a choice of having company-paid benefits or just taking the cash
value of the benefits.
D)Give the employee a choice of getting benefits from the company or taking
advantage of a tax break for not having to pay for benefit costs.
E)Give the employee full flexibility in choosing some of their benefits,but have a basic set
of benefits provided to everyone in the organization.

Q2) Under the ACA,an "affordable plan" means one which

A)costs less than 15% of the national average household income
B)costs less than on the state's exchange
C)will not exceed 9.5% of an employee's take-home pay
D)will not exceed 9.5% of employee's household income

Q3) Discuss the need for benefit plans to be communicated to employees

To view all questions and flashcards with answers, click on the resource link above.

Page 15
 Chapter 14: Workplace Safety, Health, and Security
Available Study Resources on Quizplus for this Chatper
155 Verified Questions
155 Flashcards
Source URL: [Link]

Sample Questions
Q1) OSHA cited a manufacturing company for a ________ for the company's failure to
report the death of a worker.
A)failure to abate
B)serious
C)other than serious
D)de minimis

Q2) __________ covers topics such as violence in the workplace (including

bullying),bomb threats,management of natural and man-made disasters,and risk to
company computer systems.
A)Management of personnel threats
B)Organizational risk
C)Workplace security
D)Workplace safety

Q3) Discuss the concept of ergonomics. Identify OSHA's function in ergonomics in the
workplace.

Q4) When an employee comes up to you in extreme anger,what should you do?

Q5) A good breakfast increases our ability to resist stress.

A)True
B)False

Q6) Identify the types of violations that OSHA

Pagelooks
16 for in inspections.

To view all questions and flashcards with answers, click on the resource link above.
 Chapter 15: Organizational Ethics, sustainability and Social

Responsibility
Available Study Resources on Quizplus for this Chatper
106 Verified Questions
106 Flashcards
Source URL: [Link]

Sample Questions
Q1) Acme Global matches its employees' contributions to [Link] other words,if an
employee gives $100 to a non-profit agency,Acme Global gives $100 as [Link] appears
Acme Global is reaching the ________ level of corporate social responsibility.
A)legal
B)ethical
C)benevolent
D)social

Q2) Acme Global provides all employees with two paid days "off" to volunteer at local
[Link] employees enjoy the time to give back to the community and the charities
appreciate the extra [Link] appears Acme Global is reaching the ________ level of
corporate social responsibility.
A)legal
B)ethical
C)benevolent
D)social

Q3) What are the three levels of personal moral development?

Q4) Values are a basic application of our values.

A)True
B)False
Page 17

To view all questions and flashcards with answers, click on the resource link above.
 Chapter 16: Global Issues for Human Resource Managers
Available Study Resources on Quizplus for this Chatper
97 Verified Questions
97 Flashcards
Source URL: [Link]

Sample Questions
Q1) Compare the dimensions Hofstede's Model of National Culture and GLOBE research.

Q2) To be successful in a global workforce,managers need to have all of the following

skills except:
A)Engineering thinking skills
B)Human relations skills
C)Conceptual and design skills
D)Understanding of different cultures

Q3) There are two sources for employees and international assignments: home and host
country.
A)True
B)False

Q4) Ashley just won the employee of the year [Link] organization had a big
ceremony and gave Ashley gave a speech. It appears the ________ dimension of
cultural diversity is high at Ashley's organization.
A)assertiveness
B)future orientation
C)gender differences
D)individualism

Q5) Discuss the concept of [Link] the alternatives of offshoring and

onshoring.
Page 18
To view all questions and flashcards with answers, click on the resource link above.