SEP-4 MOCK TEST-4
saranya smikesh
TATTVA
1. Which of the following statements correctly describe
management?
1. Management is the process of planning, organizing,
directing, and controlling resources to achieve
organizational goals.
2. Management is only concerned with giving orders and
exercising authority.
3. Management is both an art and a science.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
2. Which of the following highlight the importance of
management?
1. It helps in achieving group goals efficiently.
2. It ensures maximum utilization of resources with minimum
cost.
3. It reduces the role of human relations in organizations.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
3. Which of the following statements are true regarding
management?
1. Management provides a dynamic approach to adapt to
environmental changes.
2. Management is necessary at all levels of an organization.
3. The only purpose of management is profit maximization.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
4. Which of the following correctly describe the Classical
Approach to management?
1. It emphasizes efficiency, formal structure, and division of
labor.
2. It is mainly associated with Taylor, Fayol, and Weber.
3. It focuses on human relations and motivation as the
central factors.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
5. Which of the following statements are true about the Human
Relations Approach?
1. It emerged from Elton Mayo’s Hawthorne Experiments.
2. It highlighted the importance of social and psychological
needs of workers.
3. It considered money and machinery as the only
motivators.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
6. Which of the following describe the Systems Approach to
management?
1. Organization is viewed as an open system interacting with
its environment.
2. It stresses interdependence among various subsystems.
3. It ignores environmental influences and focuses only on
internal structure.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
7. Which of the following are correct about the Contingency
Approach?
1. There is no single best way of managing applicable to all
situations.
2. Managerial action depends upon situational factors like
environment, technology, and people.
3. It rejects the role of context and assumes universal
principles.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. 1, 2 and 3
8. Which of the following statements correctly describe the
difference between Administration and Management?
1. Administration is mainly concerned with policy formulation,
while Management is concerned with policy
implementation.
2. Administration is broader and higher-level than
Management.
3. Management deals with day-to-day operations and
execution.
4. Administration and Management are identical in scope
and meaning.
Options:
A. 1, 2 and 3
B. 2 and 4 only
C. 1 and 3 only
D. All four statements
9. Which statements are true regarding the focus of
Administration and Management?
1. Administration focuses on strategic decisions.
2. Management focuses on operational decisions.
3. Administration emphasizes long-term planning and overall
objectives.
4. Management emphasizes short-term goals and task
execution.
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1, 2, 3 and 4
D. 1 and 3 only
10. Which of the following are correct about where
Administration and Management are applied?
1. Administration is more common in government and non-
business organizations.
2. Management is more common in business and profit-
oriented organizations.
3. In practice, both terms are often used interchangeably.
4. Administration applies only to small organizations.
Options:
A. 1, 2 and 3
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
11. Which statements are correct regarding authority and
function in Administration vs Management?
1. Administration has authority to make ultimate decisions
and frame policies.
2. Management has authority to direct employees and carry
out policies.
3. Administration functions at top level; management
functions at middle and lower levels too.
4. Both are unrelated and independent of each other.
Options:
A. 1 and 2 only
B. 1, 2 and 3
C. 3 and 4 only
D. All four statements
12. Which of the following statements regarding objectives are
true?
1. Administration defines organizational goals and policies.
2. Management works within the framework set by
administration.
3. Administration is result-oriented, management is goal-
oriented.
4. Both Administration and Management contribute to
organizational success.
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1, 2 and 4 only
D. All four statements
13. Who is primarily responsible for framing policies in an
organization?
A. Management
B. Administration
C. Supervisors
D. Workers
14. Who is primarily responsible for executing policies?
A. Administration
B. Management
C. Shareholders
D. Legislators
15. Which is broader in scope?
A. Management
B. Administration
C. Supervision
D. Coordination
16. Which term is more commonly used in government
organizations?
A. Management
B. Administration
C. Leadership
D. Coordination
17. Which term is more commonly used in business
organizations?
A. Administration
B. Management
C. Bureaucracy
D. Governance
18. Which of the following are interpersonal roles according to
Mintzberg?
1. Figurehead
2. Leader
3. Liaison
4. Spokesperson
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
19. Which of the following are informational roles of a manager?
1. Monitor
2. Disseminator
3. Spokesperson
4. Negotiator
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
20. Which of the following come under decisional roles?
1. Entrepreneur
2. Disturbance handler
3. Resource allocator
4. Negotiator
Options:
A. 1 and 2 only
B. 2 and 3 only
C. 1, 2, 3 and 4
D. 1, 3 and 4 only
21. Which of the following are managerial skills according to
Robert Katz?
1. Technical skills
2. Human (interpersonal) skills
3. Conceptual skills
4. Negotiation skills
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
22. Which of the following correctly describe the relative
importance of managerial skills?
1. Technical skills are most important at lower levels.
2. Human skills are equally important at all levels.
3. Conceptual skills are most important at top levels.
4. Technical skills are most important at top levels.
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 3 only
D. All four statements
23. Which of the following statements about planning are
correct?
1. Planning is the primary function of management.
2. Planning is future-oriented and goal-directed.
3. Planning eliminates all risks and uncertainties.
4. Planning is a continuous process.
Options:
A. 1, 2 and 4 only
B. 1 and 3 only
C. 2, 3 and 4 only
D. All four statements
24. Which of the following highlight the importance of planning?
1. It provides direction.
2. It reduces the impact of future uncertainties.
3. It ensures coordination among departments.
4. It guarantees success in achieving goals.
Options:
A. 1, 2 and 3 only
B. 1 and 4 only
C. 2, 3 and 4 only
D. All four statements
25. Which of the following are limitations of planning?
1. It may reduce creativity.
2. It is a time-consuming process.
3. It ensures complete accuracy in forecasting.
4. It involves huge costs.
Options:
A. 1, 2 and 4 only
B. 2 and 3 only
C. 1 and 3 only
D. All four statements
26. Which of the following are features of organising?
1. It involves identification and grouping of activities.
2. It defines authority and responsibility relationships.
3. It is only needed at the top level.
4. It provides a framework for coordination.
Options:
A. 1, 2 and 4 only
B. 2 and 3 only
C. 1 and 3 only
D. All four statements
27. Which of the following highlight the importance of
organising?
1. It facilitates specialization.
2. It clarifies authority and responsibility.
3. It promotes coordination.
4. It completely removes conflicts in organizations.
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
28. Which of the following are elements of organising?
1. Identification and division of work.
2. Departmentalisation.
3. Assignment of duties.
4. Establishing reporting relationships.
Options:
A. 1 and 2 only
B. 3 and 4 only
C. 1, 2 and 3 only
D. 1, 2, 3 and 4
29. Which of the following correctly describe staffing?
1. It is concerned with recruitment, selection, and placement
of employees.
2. It includes training, development, and appraisal.
3. It is a one-time activity.
4. It is important at all levels of management.
Options:
A. 1, 2 and 4 only
B. 2 and 3 only
C. 1 and 3 only
D. All four statements
30. Which of the following are reasons why staffing is
important?
1. It helps in efficient utilization of human resources.
2. It improves job satisfaction and morale of employees.
3. It ensures placing the right person at the right job.
4. It completely removes labour turnover.
Options:
A. 1, 2 and 3 only
B. 2 and 4 only
C. 1 and 4 only
D. All four statements
ANSWERS
1.Answer: C. 1 and 3 only
Explanation:
• Statement 1 is correct – This is the standard definition of
management.
• Statement 2 is incorrect – Management is not just
authority, but also motivation, coordination, and
leadership.
• Statement 3 is correct – It is an art (application of skills)
and a science (systematic body of knowledge).
2. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Achieving organizational goals is the prime
importance.
• Statement 2 – Effective management avoids wastage of
resources.
• Statement 3 – Wrong, because management actually
strengthens human relations and teamwork.
3. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Management is flexible and adapts to
changing situations.
• Statement 2 – Needed at top, middle, and lower levels.
• Statement 3 – Wrong; management has broader purposes
like growth, stability, employee welfare, and social
responsibility, not just profit.
4. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Classical approach emphasized efficiency
and structure.
• Statement 2 – True, linked to Taylor (Scientific), Fayol
(Administrative), Weber (Bureaucratic).
• Statement 3 – That belongs to the Human Relations
approach.
5. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Mayo’s studies at Western Electric (1920s–
30s) gave rise to it.
• Statement 2 – True, it stressed motivation, morale, and
teamwork.
• Statement 3 – Wrong, that is Taylor’s assumption, not
Mayo’s.
6. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Correct, system = open to environment.
• Statement 2 – Correct, subsystems are interdependent.
• Statement 3 – False; this is what classical ignored, not
systems theory.
7. Answer: A. 1 and 2 only
Explanation:
• Statement 1 – Key idea: "no one best way."
• Statement 2 – Management depends on context.
• Statement 3 – Wrong, contingency is the opposite (it
stresses context).
8. Answer: A. 1, 2 and 3
Explanation: Administration sets the framework (what to do),
management executes it (how to do). Statement 4 is incorrect
because they are related but not identical.
9. Answer: C. 1, 2, 3 and 4
Explanation: All statements correctly capture their distinct focus
areas.
10. Answer: A. 1, 2 and 3
Explanation: Statement 4 is wrong; administration applies to
large and complex organizations, especially public sector.
11. Answer: B. 1, 2 and 3
Explanation: Administration and management are
interdependent; statement 4 is incorrect.
12. C. 1, 2 and 4 only
Explanation: Statement 3 is incorrect — Administration is goal-
oriented (sets the “ends”), while Management is result-oriented
(focuses on “means” to achieve ends).
13. Answer: B. Administration
14. Answer: B. Management
15. Answer: B. Administration
16. Answer: B. Administration
17. Answer: B. Management
18. Answer: A. 1, 2 and 3 only
Explanation: Interpersonal roles = Figurehead, Leader, Liaison.
Spokesperson belongs to informational roles.
19. Answer: A. 1, 2 and 3 only
Explanation: Informational roles include Monitor, Disseminator,
and Spokesperson. Negotiator is a decisional role.
20. Answer: C. 1, 2, 3 and 4
Explanation: All four are decisional roles as per Mintzberg.
21. Answer: A. 1, 2 and 3 only
Explanation: Katz identified three essential skills: Technical,
Human, and Conceptual. Negotiation is part of decisional role,
not a skill category.
22. Answer: A. 1, 2 and 3 only
Explanation: Technical → lower level, Human → all levels,
Conceptual → top level. Statement 4 is incorrect.
23. Answer: A. 1, 2 and 4 only
Explanation: Planning reduces risks but cannot eliminate them.
24. Answer: A. 1, 2 and 3 only
Explanation: Planning helps but does not guarantee success.
25. Answer: A. 1, 2 and 4 only
Explanation: Forecasting is never 100% accurate; statement 3 is
wrong.
26. Answer: A. 1, 2 and 4 only
Explanation: Organising is required at all levels, not only top.
27. Answer: A. 1, 2 and 3 only
Explanation: Conflicts may reduce but cannot be removed
completely.
28. Answer: D. 1, 2, 3 and 4
Explanation: All four are core steps in the organising process.
29. Answer: A. 1, 2 and 4 only
Explanation: Staffing is a continuous process, not one-time.
30. Answer: A. 1, 2 and 3 only
Explanation: Staffing reduces turnover but cannot eliminate it.
