DOLLY T ONGE
PROJECT MANAGER | FINANCE MANAGER
PROFESSIONAL PROFILE
CONTACTS With my vast experience in book- keeping and account management for over
25 years in both Sage accounts and Sage payroll from small to multi national
07734924566 companies, I am eager to bring my knowledge to your company.
dollytonge@[Link]
[Link]
Dewsbury, WF12 0JN PROFESSIONAL EXPERIENCE
ACCO UNTI NG
WHD Ltd / Location / 2019 – Present – Flexi Part Time
Core Responsibilities:
• Simultaneously maintained a part-time role with an air conditioning
COMPETENCIES
firm serving clients like Coca-Cola and telecommunication
companies.
• Account Management • Efficiently managed invoicing processes, ensuring timely and
accurate financial transactions.
• Client Needs Assessment • Led a team, effectively delegating workloads to staff for optimal
• Consultative Solution Sales operations.
• Assumed end-to-end project management responsibilities, from
• Sales and Pricing Strategy project initiation to successful completion.
Key Achievements:
• Contract Negotiation
• Successfully addressed a multimillion-pound client issue, resolving
• Client Relationship challenges across thirty different sites. Personally engaged with each
site, comprehensively understood their concerns, and delivered
Management tailored solutions, showcasing exceptional conflict resolution and
customer service skills.
• Client Needs Assessment
• Leadership FIN ANCE M AN AG ER
Xtron Systems Ltd / Yorkshire / 2008 – 7/7/2025
• International Business Core Responsibilities:
• Multi-Site Management • Managed accounts and project management for acoustic enclosures
within the Air Force sector.
• Entrepreneurship • Oversaw the end-to-end project lifecycle, from enclosure construction
to site management.
• Conflict Resolution • Spearheaded financial operations, including bookkeeping, cash flow
management, and contract negotiations.
• Project Management • Successfully cultivated and maintained relationships with high-profile
clients with a portfolio exceeding £5 million.
• Customer Service
• Conducted international business relations in Belgium, Germany, and
• Team Leadership Texas, facilitating cross-border collaborations.
• Supervised a team of ten fabricators and subcontractors, optimising
• Performance Management team performance and output.
• Problem-Solving
E X P E R I E N C E C O N T I N U E D
VOLUNTEERI NG
FREEL ANCE FO RENSIC ACCO UNTANT
• Conducts work for charity Minor Planet / England / 2004 - 2008
Core Responsibilities:
for the blind. • Demonstrated exceptional skill in managing and resolving complex
financial cases for prominent clients.
• Bought over 115 • Acted as a mentor, imparting best practices and knowledge to
wheelchairs for charity apprentices, contributing to their professional growth and
development.
initiative. • oConsistently provided exemplary customer service to a diverse
clientele of c-suite executives, ensuring their financial needs were
• Regularly helps out with met with precision and expertise.
local youth initiatives.
C AREER BRE AK TO R AISE F AMILY
S ALES
Minor Planet / England / 1994 – 1998
Core Responsibilities:
• Excelled at Minor Planet in Leeds, consistently achieving
outstanding sales performance in the United Kingdom while
specialising in selling tracking systems.
SUPERVISOR
KFC / Leeds / 1992 – 1994
Core Responsibilities:
• Successfully completed training at the Harehills Branch of KFC.
• Transferred to the Dewsbury Road, Beeston branch, an inaugural
location.
• Conducted training for new hires.
• Commenced employment in customer service and steadily advanced
toward managerial roles.
• Provided outstanding customer service becoming the first employee
to gain a 100% satisfaction rate from a mystery shopper.
ACCO UNTANT
Accountancy Firm / London / 1990 – 1992
Core Responsibilities:
• Proficient in Lotus V2.2 accountancy software, acquired through
hands-on training.
• Responsible for maintaining accurate and organised records for a
diverse portfolio of clients.
• Successfully managed payroll processing and executed various
financial and administrative tasks.
• Gained valuable experience and knowledge in accountancy under the
guidance of a senior professional.