Introduction to Public

Administration MCQ PDF

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 Introduction to Public Administration
MCQ PDF
Cou
Introduction to Public Administration offers students a foundational understanding of the

principles, practices, and roles of public administration in government and society. The

course explores the evolution of public administration, its organizational structures,

functions, and management processes, as well as key issues such as ethics,

accountability, public policy implementation, and the relationship between bureaucracy

and democracy. Through case studies and theoretical frameworks, students will

examine how public administrators address administrative challenges and contribute to

effective governance at local, national, and global levels.

Recommended Textbook
Politics of the Administrative Process 7th Edition by Donald F. Kettl

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Page 2
 Chapter 1: Accountability
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Sample Questions
Q1) Policymakers do not value a loose chain of command rather than more direct
control over their subordinates.
A)True
B)False
Answer: False

Q2) The major shortcoming of the rule of law approach to bureaucratic accountability is
______.
A) elected officials are unable to translate the will of the people into legislation
B) the people are unable to convince elected officials of the public good
C) it is impossible to translate laws into administrative action with precision and
predictability
D) administrators are often incompetent and poorly educated
Answer: C

Q3) The main components of bureaucratic responsibility are ______.

A) federalism and ethical behavior
B) government by proxy and separation of powers
C) legislative review and government by proxy
D) accountability and ethical behavior
Answer: D

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 Chapter 2: What Government Does And How It Does It
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Sample Questions
Q1) Total government employment has grown in proportion to the growth of the
population.
A)True
B)False
Answer: True

Q2) The growth of transfer functions emphasizes that different kinds of governmental
programs require what kind of administrative approaches?
A) rigorous
B) different
C) the same
D) overlapping
Answer: B

Q3) When comparing federal, state, and local government, the job of government varies
according to ______.
A) size
B) level
C) budget
D) growth
Answer: B

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Page 4
 Chapter 3: What Is Public Administration?
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Sample Questions
Q1) Explain the various ways a public organization is different from a private
organization.
Answer: Answers will vary. The fundamental difference is that public organizations
administer law. Every element of a public organization,including
structure,staffing,budget,and purpose,is the product of legal authority. Other differences
involve measures of performance,competing standards,career service,public
scrutiny,persuasion,and oversight. The performance of private organizations is tested in
the market,whereas the performance of public organizations is measured by their
compliance with the law. Efficiency is the ultimate standard among private
organizations,whereas equity is also considered important among public organizations.
In terms of oversight,the private sector answers to the financial statement,and the public
sector is accountable to higher-level administrative officials,the chief
executive,legislators,courts,and the public.

Q2) Public organizations administer law, which makes them different from ______.
A) nonprofits
B) public bureaucracies
C) public administration
D) private organizations
Answer: D

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Page 5
 Chapter 4: Organizational Theory
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Sample Questions
Q1) In what ways have Gulick and Weber contributed to the structural approach?

Q2) In light of principal-agent theory, briefly describe the relationship among contracts,
superiors, and subordinates.

Q3) Principal-agent theory assumes all of the following EXCEPT that ______.
A) work provides rewards
B) individuals are self-interested
C) officials and workers operate through contracts
D) bureaucrats are irrational

Q4) Systems theory emphasizes the effect of interest groups on an organization.

A)True
B)False

Q5) What is the concept of organizational culture and why is it important? To what
approach does it belong? Do you believe that it has a place in administration of public
sector agencies?

Q6) The formal approach is most concerned with workers' happiness.

A)True
B)False

Q7) What can the humanist, pluralist, and formal approaches contribute to
organizational theory?
Page 6

Q8) What is central to the classical theory of organization?

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 Chapter 5: The Executive Branch
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Sample Questions
Q1) "Areal" is a categorization system within which part of the executive branch?
A) field offices
B) cabinet departments
C) independent agencies
D) bureaus

Q2) Components of the federal executive branch include all of the following EXCEPT
______.
A) bureaus
B) independent agencies
C) the mayoral cabinet
D) cabinet departments

Q3) Why is the concept of coordination important to public administration?

Q4) Which of the following units is responsible for foreign policy recommendations?
A) National Security Council
B) Office of Management and Budget
C) Office of Policy Development
D) Office of the Vice President

Q5) How has the organization and function of the Office of Management and Budget
changed since it was established?

Q6) What is the relationship between executive

Page 7departments and bureaus?

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 Chapter 6: Organization Problems
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Sample Questions
Q1) Who coined the term neutral competence and what is it?

Q2) How does interagency conflict arise from a mismatch of organizational bases? Make
sure to list all four bases in your answer.

Q3) According to the text, the government's response to September 11, 2001,
demonstrates how ______.
A) clearance procedures were misused
B) coordination and collaboration failed to be employed
C) pure-staff failed in their positions
D) control staff failed in their positions

Q4) What is the term for those support units (such as personnel or budgeting) that
promote the functioning of an agency?
A) control activities
B) line activities
C) operating activities
D) staff activities

Q5) What type of organizational conflict emerged during the September 11th attacks that
resulted in the creation of a new department? In your answer, make sure to name that
new department and discuss whether or not it solved the problems.

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Page 8
 Chapter 7: Administrative Reform
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Sample Questions
Q1) Describe three major downsizing efforts in American government during the late
twentieth century.

Q2) The recent approaches to public management reform question the bureaucratic
orthodoxy based on ______.
A) downsizing
B) authority and hierarchy
C) continuous improvement
D) reengineering

Q3) According to the author, reengineering approaches employ both ______ and
______ tactics.
A) procedural; analytical
B) incremental; procedural
C) thoughtless; ineffective
D) procedural; cheap

Q4) Where have the new methods and approaches to American governmental reform
originated? What is your perception of the federal government looking to these sources?
Why?

Q5) The Private Sector Survey on Cost Control is a form of downsizing reform.
A)True
B)False
Page 9
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 Chapter 8: The Civil Service
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Sample Questions
Q1) What are revolving door provisions?

Q2) What is the Hatch Act, and how did it affect public employees?

Q3) Three Supreme Court decisions have tested the constitutionality of requiring party
membership for government jobs, which is otherwise known as ______.
A) political limitations
B) buyouts
C) the right to privacy
D) patronage

Q4) What is the typical reason that federal employees leave their jobs?
A) to retire or take another job
B) to run for political office
C) to enter graduate school
D) because of disciplinary actions

Q5) OPM has given agencies ______ flexibility in devising the best tests for their
potential employees.
A) some
B) no
C) greater
D) unlimited

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 Chapter 9: Human Capital
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Sample Questions
Q1) Executive core qualifications are skills that should be possessed by ______.
A) all clerical staff
B) members of the Senior Executive Service (SES)
C) only appointees
D) adaptable staff

Q2) What activity helps to ensure that Senior Executive Service leaders are exposed to a
variety of management and leadership perspectives?
A) frequent raises
B) performance awards
C) rotations
D) performance reviews

Q3) Among other strategies put in place by President Obama in 2015, what occurred to
the Senior Executive Service hiring process?
A) It was mostly curtailed.
B) It was replaced with an automated, test-based system.
C) It was streamlined to ease the burden of applicants and agencies.
D) No changes were made to the hiring process.

Q4) In human capital management, what role does leadership play?

Q5) What is perhaps the greatest task of human capital management?

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 Chapter 10: Decision Making: Rationality and Risk
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Sample Questions
Q1) Which approach processes decisions as inputs and outputs?
A) bargaining
B) public choice
C) rational
D) participative

Q2) The public-choice approach favors which of the following?

A) incrementalism
B) privatization
C) partisan mutual adjustment
D) regulatory negotiation sessions

Q3) None of the decision-making approaches discussed in the chapter provide the
solution to bureaucratic pathologies that block the flow of important information.
A)True
B)False

Q4) The first two steps of the rational approach are ______.
A) defining goals and seeking advice
B) defining goals and identifying alternatives
C) seeking advice and perusing the political consequences
D) seeking advice and surveying the private sector

Q5) How are information and values important to the decision-making approaches?
Page 12
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 Chapter 11: Budgeting
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Sample Questions
Q1) What mechanisms allow Congress to fund the government for short periods of time
in instances where it is unable to pass a budget for an entire year?
A) black budgets
B) continuing resolutions
C) cloture motions
D) sequestration

Q2) The president's power in the budget process has diminished over time.
A)True
B)False

Q3) How has the power of congressional authorizers and appropriators involved with the
federal budget process decreased in the past few decades?

Q4) The federal budget is just like state and local budgets, having the same amount of
resources to sustain deficits and the same amount of fiscal authority that state and
local governments do.
A)True
B)False

Q5) The Performance Assessment Rating Tool (PART) was developed by George W.Bush.
A)True
B)False

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 Chapter 12: Implementation and Performance
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Sample Questions
Q1) How does contracting allow for flexibility during hiring freezes?

Q2) Government agency requirements for "ultra" equipment are often referred to as
______.
A) buying the farm
B) buying the cow
C) overspecification
D) bargaining

Q3) According to the author, which one of the following organizational pathologies may
NOT contribute to implementation performance problems?
A) mixing missions
B) budget under runs
C) unsympathetic staff
D) assigning similar programs to different agencies

Q4) All of the following factors can hinder successful implementation EXCEPT ______.
A) program evaluation
B) practical uncertainty
C) inadequate resources
D) uneven leadership

Q5) How does flexibility relate to contracting out?

Q6) How does overregulation relate to contracting?

Page 14

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 Chapter 13: Regulation and the Courts
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Q1) The two major methods used to determine whether to implement regulation are
______.
A) partial preemption and private attorneys general
B) risk assessment and partial preemption
C) partial preemption and tort action
D) risk assessment and cost-benefit analysis

Q2) According to the traditional rule, in order to exercise standing to sue, the plaintiff
must show that a so-called legal wrong is involved.
A)True
B)False

Q3) In contrast to government agencies that develop agendas of priorities to bring

about certain goals, the role of the courts in the regulatory system is largely passive,
because ______.
A) they depend on other parties to bring cases before them and rule on those cases
B) they depend on other parties to bring many cases to a single court in order to focus
on many cases at the same time
C) they depend on individuals to act as private attorneys general
D) they depend on organizations to act as private attorneys general

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Page 15
 Chapter 14: Accountability and Politics
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Sample Questions
Q1) In 2004, the GAO changed the key part of its name from ______ to ______.
A) administrative; accounting
B) appropriation; accountability
C) accounting; accountability
D) authorizing; appropriations

Q2) In general how have agencies responded to Congress's request for information?

Q3) What three barriers to information flow can hinder congressional oversight?

Q4) According to the text, could appropriators play a larger role in oversight functions?

Q5) The Senate Committee on Government Affairs and the House Committee on
Government Reform are examples of ______.
A) executive committees
B) appropriations committees
C) authorizing committees
D) committees on government operations

Q6) The two principles that keep accountability systems working are ______.
A) standard setting and efficiency
B) monitoring and sanctions
C) voluntary compliance and administrative confidentiality
D) independence and redundancy

Page 16
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