Evidence 1: Flowchart "Logistics Chain Processes

and the institutional strategic framework

JOHANDRE JOSE GONZALEZ GALEANO

Apprentice

Flowchart "Processes of the logistics chain and the framework

institutional strategic

EDINSON RAMIREZ MONTOYA

Instructor

NATIONAL LEARNING SERVICE (SENA)

Logistics Management Training Program
Characterization sheet No. (1667964) 05 09 of 2018
 Evidence 1: Flowchart 'Processes of the chain'
logistics and the institutional strategic framework

Select a company that develops logistics operations, and identify the

processes, procedures and logistics chain strategies of the company
selected.

GOODYEAR COLOMBIA

Company information

Sourcehttp://www.goodyear.com.co

Goodyear is one of the largest tire companies in the world. It employs

approximately 69,000 people and manufactures its products in more than 57
installations in 23 countries around the world. Its two Innovation Centers in
Akron, Ohio and Colmar-Berg, Luxembourg strive to develop products and
cutting-edge services that set technology and performance standards for
the industry.
For more than 65 years, Goodyear has been the most recognized tire brand in the
Colombia is constantly innovating and working to offer products that
They help provide an exceptional driving experience for our drivers.
The beginnings of the Company, those first steps that served as a foundation for
to constitute ourselves in the great industry that we are today, will always remain
in the memory. An example of this is reflected on one of the pages of the Diary of
Pacífico, the capital of Valle del Cauca, when on Tuesday, June 29, 1944, it was
A news article was published, which in 54 words announced the birth of a great factory.
A powerful society has just been established in Cali.
 anonymous, intended for the manufacture of tires, tires and other elements,
rubber base or its substitutes. This society is made up of citizens
North American gentlemen Sullivan Kafer and Albert Lewis, and the well-known lawyers
Cali residents, doctors Luis Córdoba Mariño and Mario Carpeta.

And not only this journalistic-historical reference has been part of Goodyear's hallmark.
from Colombia. The oldest inhabitants of the traditional San Nicolás neighborhood, still
they remember that, in a space of 3,000 square meters, on Fifth Avenue,
Between streets 21 and 23, a great tire manufacturing company was born.

Currently, the Company is building another passion, which is tire manufacturing.

radials for truck, a great opportunity that the Corporation provided
to Goodyear of Colombia as a show of its trust, in order to open its
markets, strengthen their permanence, and technify the industry.

Our mission

Continuously contribute to the improvement of security, quality, comfort, and cost of

transport, delivering world-class products and services in a climate
Organizational where our employees are challenged, motivated and
participating in the well-being of the community.

Our vision

A world-class provider of services and products for the needs of

transportation in Colombia and Latin American markets.

Our values

We Value Our Good Name

We conduct our business in accordance with the highest legal standards and
 ethics.
 We affirm that our name is synonymous with excellence.
We operate globally as a socially responsible citizen.

Environmental Management

The corporation has an environmental policy supported by 3 points:

Zero waste to landfill

Reduction in solvent usage

Zero non-conformities (Air, Water, Waste.)
Through continuous improvement, projects related to
reduction of solvents, water savings, energy savings and decrease of
waste to minimize our negative impact on the environment.
Goodyear currently has ISO 14001 certification, which is the standard.
international environmental management systems (EMS) and implementation of
environmental department since 2001 and has received excellence awards
environmental by local authorities.

Goodyear de Colombia obtains Class A certification in its processes

Supply Chain: Bogotá, February 22, 2010 - The company Goodyear of Colombia
he received the Class A recognition for his excellence in logistics operations in
Colombia after the impeccable implementation of the S&OP process The distinction to the
The subsidiary in Colombia was approved by a group of certified auditors in the United States.
and the distinction will be awarded to the Goodyear team from Colombia directly by the
global team of the corporation.

The Class A classification allows us to have a better view of the business to anticipate.
the challenges of the market. The synchronization of the tasks of one of the parties that
this classification has simplified the work and gives us the possibility to
responding accurately to the needs of our clients" assures Mario
Rodríguez, Supply Chain Manager of Goodyear in Colombia. With this
recognition, it demonstrates Goodyear's ability to respond and provide
to the country the best processes in supply chains.

The Sales and Operations Planning process is the operational consensus capable of being
rentable when balancing supply and demand. With this process of
planning, companies can better capitalize on business opportunities in
the medium term. The impeccable implementation of S&OP:
The process for executing the business strategy. "Sales & Operation
Planning or Sales and Operations Planning allows for a balance between
what the company can do - constrained by the capabilities of the chain,
supply, suppliers, and facilities of the company, and what the market
demand and can accept. The perfect balance of all these variables receives the
highest distinction and Class A or excellence in operations.

The manufacturing process: How is a tire made?

The human being, to move with agility and speed, depends on a brilliant invention,
but one that is rarely reflected upon, and that has undoubtedly played
a very important role in building the modern world.
Making tires involves a lot of work, their conditions must be durability,
durability, and efficiency in operation, as they must be capable of traveling
128km per piece, they must have good friction and cohesion at the
surface "Asphalt" regardless of speed or weather conditions
present and ensure comfort while driving. Condition–Performance
The performance of a tire is described thanks to the following attenuator:
It is a milestone where Chemistry and Engineering intertwine.
Mixed
A tire contains up to 30 different types of rubber, fillers, and others.
ingredients that are combined in giant mixers to create a compound
black gum that is crushed in a later phase.
Crushed
The cooled rubber is cut into strips that will form the basic structure of the
own tire. In the crushing phase, other elements of the
tire. Some are coated with other types of rubber.
Construction
This is the phase in which the tire is constructed from the inside out.
textile elements, the tarpaulins with steel cables, the heels, the tarpaulins, the bands
of rolling and other components are integrated into a construction machine
tires. The result is a "green tire" (unvulcanized) whose appearance
It begins to resemble that of the final product.
Vulcanization
Later, the green tire is vulcanized with hot molds in a machine.
of 'cured' that compresses all its parts and gives it its final shape, including the
drawing of the tread and the manufacturer's markings on the sidewall.
Inspection
In this phase, a series of specially trained inspectors use
special machinery to thoroughly check all the tires and
detect even the slightest imperfection before being marketed.
In addition to the previous process, a sample of tires is taken from the line of
production to undergo X-ray testing for possible defects or
internal weaknesses. Finally, our quality control technicians select
randomly the tires from the production line and cut them in half
to carefully examine every detail of its structure and ensure that
meet Goodyear's standards.

Sourcehttp://www.goodyear.com.co
 Start
FLOWCHART
HOW TIRES ARE MANUFACTURED Tire preparation

Preparation

Verify process
Raw materials
NO

YES Process to Start Manufacturing YES Product

Manufacturing cord Correct Textile Manufacturing
? Perform certificate
of steel
NO
Check Quality
Correct
? Verify process

Review Procedure

Composition and Development

Tests
Manufacturing and Check
automation
Balancing
Tire
Inspection Finished
Cured
Start manufacturing Inspection Visual

End
SOURCE: Self-made
 GOODYEAR COMPANY
Flowchart COLOMBIA
Of the subsystems that
They make up the company.
SUPPLIERS AND SOURCES OF
SUPPLYING

ADMINISTRATIVE SUBSYSTEM

ADDRESS
DIRECTORS AND
PRODUCTION
WORKERS
MARKETING
FINANCES
LABOR
ENTRANCES

TECHNICAL SUBSYSTEM Labor

TRAINING RAW MATERIAL
WORKSHOPS DEVELOPMENT

PROCESSES

TECHNOLOGY MACHINERY
INSTALLATIONS PROCESSES
Y PRODUCTS

OUTPUTS
PSYCHOSOCIAL SUBSYSTEM
MOTIVATIONS
BONDS
Christmas bonuses PROPERTY AND
PERMISSIONS SERVICES
AID
MOTIVATIONAL TALKS

MARKET AND CONSUMER

FINAL
Source: Self-made
Does the flowchart make it easy to understand the process?
It is clear and allows for identifying the tasks to be completed at each stage of the process.
Showing the sequence in which all activities are carried out, in order to comply
with the mission and vision of the company.

The proposed activities in the process are presented in a way

sequential?

There is indeed a logical and coherent sequence; an orderly process is shown.

efficient.
Are the responsible parties for each activity clearly identified?
It is appropriately evidenced and reflects the process in the way that it really is.
operates, all team members will have a common, accurate knowledge of the
functioning of the process. And it can be determined who is in charge of each
process.

Are the execution times of each activity clearly identified?

The previous flowchart does not establish times.

Does the process facilitate its execution?

The staff knows the flowchart and has it visible; the process facilitates interaction.
between each actor in the chain, and we can find the following answers
in the flowchart:

What is the first thing that happens?

What happens next?
What is the last thing that happens?
Where does the (Service, Material) come from?
How does the (Service, Material) reach the process?
Who makes the decisions (if needed)?
What happens if the decision is 'Yes'?
What happens if the decision is 'No'?
Where does the (Product, Service) of this operation go?
What reviews/ verifications are carried out on the product at each
Part of the process?
What happens if the review/verification does not meet the requirements?
 Is the relationship between the process and the company's mission evident?

Yes, the company aims to produce with quality to captivate its consumers and the
The flowchart highlights the company's ability to achieve it and its
organization and distribution.

Does the process correspond to the institutional objectives and goals?

through the cost/benefit relationship and the technologies applied in the
process?
It allows for the evaluation of indicators and goals to analyze the results.
through the development of strategic planning processes based on
priorities given to resources and the well-being of staff and clients.

Does the process meet the needs of the target market segment?
is the company directed?
The entire process is focused on production with quality, as well as deliveries.
fast which translates into satisfied customers.

Do you think that logistics strategies comply with organizational policies?

The company has a global presence and owns centers with its own fleet of
logistical transport both in Colombia, the Americas, and Europe this makes it
the product is distributed efficiently.

According to the information consulted from the company, what strategies

What logistics would you implement? What elements would you take into account for it?
development?
Continuously improve and innovate the service by providing alternatives for everything.
 type of clients.
Create new branches in strategic locations
Search for new users and market segments.

Inform the customer about the shipping process of their respective departure and arrival.
your destiny.
Personal Conclusion
It seems that Goodyear is an almost perfect company, constantly it is at the
cutting edge in innovation and technology, however, customer service is one
of the issues that most concern our Colombian society, since the shortcomings of
employee training generates incompetence.

These are the new ideas from GOODYEAR:

A tire technology that reduces noise levels inside the

vehicle by up to 50%

HOW DOES IT WORK?

The Sound Comfort technology consists of the adhesion of a foam ring to the
inner surface of the tire.

What are its advantages?

Reduction of noise inside the vehicle by up to 50%

Without negative effects on their performance.
 Sources of consultation:

Study material and supplementary material SENA.

Goodyear website:Unable to translate website links..

General Systems Theory:http://teoriageneraldesistemas301307-

40.blogspot.com.co/2014/12/article-ieee-group-work-moments-1.html
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El Espectador Newspaper:
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colombia-article-503705