Product Diversification Article
Product Diversification Article
*Corresponding Author:
Abstract
This study examined the effects of market development and product diversification strategies on the performance of
medium enterprises businesses in North Central Nigeria. The study utilised primary data from a sample of three
hundred eighty four (384) respondents from the selected medium enterprises who are managers or proprietors. The
collected data were analyzed using multiple linear regression. Using the probability value of regression estimates, the
study hypotheses were examined.. The result of the study shows that Market development (MDVP) has a positive impact
on the performance of Medium Enterprises (PFRM) in North Central Nigeria, and the effect is statistically significant
(p<0.05) and consistent with a priori expectations. Product diversification (PDIV) has a negative effect on the
performance of Medium Enterprises (PFRM) in North Central Nigeria and the effect is not statistically significant
(p>0.05) and also not in line with a priori expectation. It was concluded that developing new markets and expanding
product lines are two of the most prevalent company expansion tactics that organisations employ. It was recommended
among others that before embarking on product diversification, thorough market research is essential. This involves
analyzing customer needs, preferences, and purchasing behaviors in the target market segments.
Keywords:Market Development, Performance, Product Diversification, Medium Enterprises, North Central, Nigeria
Hofer (2013) opined that performance of medium enterprises is a context-based term for the thing being studied. In the
context of organizational financial performance, performance is a way to measure the change in a company's financial
state or the financial results that come from choices made by management and carried out by the company's members.
Since how these results are seen depends on the situation, the measures used to show success are chosen based on the
situation of the companies being looked at. The measures chosen show the results, whether they were good or bad
(Robert, 2014). In general, the idea of business success is based on the idea that a firm is the voluntary association of
productive assets, such as human, physical, and capital resources, to achieve a shared goal (Barney, 2011). People who
give the firm assets will only do so as long as they are happy with the value they get in return compared to other ways
they could use the assets. In this study, the success of medium-sized businesses is measured by their sales growth,
market shares, customer loyalty, and the number of customers who buy from them. These measures show how well
medium-sized businesses in the study area are doing in ways that aren't related to money.
Medium-sized businesses have a more voracious penetration than bigger corporations because their penetration is more
persistent. This is one reason why the private sector can hire more people than the government sector. Aga et al., (2015)
says that. Medium businesses are many times more common than big ones, and they also hire many more people.
Medium-sized businesses are thought to be able to do better because they can hire more people and use more effective
strategies. This is because small businesses that do well tend to grow into medium-sized businesses.
The organization tries within this strategy to enter new markets in the same current product without modification or
change, this is done by entering segments or new markets, so that the company can target new segments, in which the
company can achieve the required penetration. The new targeted segment can be a new groups of consumers or new
geographically markets (Jain, 2009). The researcher, considers that market development operations may be linked with
multiple risk such as: product non acceptance from new market or new market segment, therefore companies need
market researches to know the feasibility of such development for the market in particular. And market development
processes are often expensive financially, and the use of these strategies in products case is often linked with studying
product life cycle, so the company avoids its mature products to reach decline stage. Lambin (2016) indicated that there
are many possible ways to activate this strategy, namely: Opening new geographic markets, for example exporting the
product to a new country. Find new distribution channels (such as moving from retail sale to use e-commerce and mail
orders. Adopt a multi- pricing policies to attract new customers or to find new market segments. While Porter, (2005)
reported that application of this strategy needs: Identifying potential customers in the new market (their characteristics,
needs, and attitudes). To study and monitor market changes (income level, emergence of new professions). To look for
and to study the new distribution outlets. To study the market characteristics either local or international.
Market penetration is the simplest and first option for growth in most of firms Adamu (2023). It is defined as when
firms enter market with their existing product and services that was developed to permit businesses to know what
percentage of all possible sales was represented by their actual sales. They are already in the market with a present or on
hand product. Market Penetration is an attempt to increase firm sales without leaving original product market strategy at
the cost of rivals in the market (Ansoff, 1957). The company recuperates business performance by either mounting the
quantity of sales to it is on hand customers or by finding fresh customers for at hand products. This means mounting our
income by promoting the product, repositioning the product, and so on. However, the product is not changed and we do
not look for any new customers. This involves taking your on hand products, and advertising more of them to either
your existing customers, or new customers who fit your target market. The right combination of Market Penetration
improves the Performance of the Medium Enterprises in North Central, Nigeria.
The firm achieves penetration by developing new products that can serve existing product market Adamu, (2020a). The
strategy includes innovation creation that add value to existing product by improving the product features, creating a
bundling strategy for instance, producing a tooth brush that can serve customers of a tooth paste or selling a tooth paste
and giving tooth brush free to customers Adamu (2020b). Past studies have pointed out that a firms should take an
integrated or cross functional approach when pursuing new product development strategies to increase chances of
business success. The importance of understanding cross-functional interfaces in the development and implementation
of an effective business strategy is well identified in the literature (Day, 2008). Firms that are able to recognize and
manage these interfaces effectively gain a sustainable competitive advantage (Porter, 2005).
Market Diversification
Diversification is typically defined as a strategy, which takes the organization away from its current markets or product
or competencies (Johnson and Scholes, 2012). Product diversification concerns the scope of industries and markets in
which the firm competes and how managers buy, create and sell different products to match skills and strengths with
opportunities presented to the firm. It refers to the deployment of resources across lines of products. Rumelt (2011)
classified diversification as either related or unrelated. Product relatedness diversification is the extent to which a firm’s
different lines of products are linked while unrelatedness refers to a lack of direct links between products.
In diversification, penetration is achieved by expanding greater sales value by entering new line of business in the same
or related industry. In this strategy, the company tries to increase its sales size through entering new markets with new
products that may be related to old products or had no relation with old products. This strategy is the most dangerous
one compared with the three previous strategies because company wants to enter new markets with new products
without having an experience and complete knowledge of those new markets and products, and therefore companies
must have a clear idea based on studies and researches on new markets and products, and to carry out an honest
assessment of risks for the sake of right balance between risk and returns, and because it is the most dangerous it can be
very rewarding and this is consistent with the rule that says the greater the level of risk the greater the expected revenue
is expected (Murray and O'Driscoll, 2006).
The main objective of adopting diversification strategy by economic institution is entering business areas that are
different from its products nature that it has now, they allow organization to expand its work and products, if this new
area which the organization introduce is associated with current business areas, this diversification is called
interconnected diversification, but if this area is not associated with organization current areas, they it follows un-
interconnected diversification strategy. In contrast, Economic Foundation may adopt internal diversification strategy by
using its internal resources, or through merging with another institution, or purchasing and possession of another
institution, so in this caps it has pursued external diversification strategy. It is possible that organization may perform
diversification through making horizontal integration or vertical integration; the latter may take the form of front or
backward diversification (Ulrike, 2017).
In general, the idea of firm performance is based on the idea that a firm is the voluntary association of productive assets,
such as people, physical, and capital resources, to achieve a shared goal (Barney, 2011). People who give the firm assets
will only do so as long as they are happy with the value they get in return compared to other ways they could use the
assets. So, the most important part of success is making something of value. As long as the value achieved by using the
contributed assets is equal to or greater than the value expected by those who contributed the assets, the assets will
continue to be made available to the firm and the firm will continue to exist (Robert, 2014). There are a lot of different
ways to measure success. But in this study, sales growth and market share of medium-sized firms were used to measure
success. Sales growth is the difference between how much a company makes from sales now and how much it made
during a similar time period in the past, when sales were lower. Most of the time, it is given as a number. Sales growth
is good for a company's ability to stay in business and make money. Market shares are a product's share of real sales
(either in terms of the number of units sold or the amount of money spent) in a certain time period and place. It is the
amount of a market (in terms of either units or income) that a certain entity controls.
Empirical Review
Wakwoma (2007) carried out a survey of the product diversification strategies adopted by firms in the banking industry
in Kenya. The specific objectives of this study was to establish the extent to which commercial banks have adopted
product diversification strategies, determine the benefits of employing such strategies and the challenges faced thereof.
The study was based on a descriptive design; the population included all the 44 commercial banks operating in Kenya.
A census study was carried out due to a small number of banks. Data was collected by use of semi-structured
questionnaire, which was administered through drop, and pick and follow up done through email method. The response
rate was 82.5%. Data was analyzed using frequency tables, standard deviation and results presented in tables. The
research findings revealed that product diversification is adopted by commercial banks to a large extent. They widely
pursued related diversification with relative variation across banks. The main benefits cited for product diversification
strategy was increase in profitability, stability of earnings and customer loyalty while the main challenges faced was
increased cost of coordination among various new products. It is recommended that banks undertaking diversification
should do so in the context of explicit policy regarding what the objectives of such should be in order to minimize
pitfalls and increase shareholder value. The shortcoming of this study is that the specific locations where the banks were
sampled in Kenya were not disclosed in the work. It will be impossible to sample 44 banks in the whole of Kenya
without domiciling the study to a particular location. Also, the study did not indicate the research design used.
Bougherra, Rabeh and Nabila (2010) studied the impact of the diversification strategy on CONDOR firm competitive
using regression analysis. The results indicate that the diversification of products has a major impact on the
competitiveness of enterprise productivity, ranging from the qualitative difference to the quantitative impact.
Muga and Santamaría (2008) examined Market penetration strategies and the Fee-performance relationship: The case of
Spanish Money Mutual Funds. This paper has shown that market penetration strategies are common practice during the
product introduction stage in the Money Mutual Funds in Spain. During this stage there is no relation between fees and
performance because this strategy is optimal. In order to analyse this relationship during the other stages of the product
life cycle, funds under three years old were omitted from the analysis. Among the remaining funds, those with the
highest fees are found to present a higher gross return than the low-fee funds, although the difference is not statistically
significant. Nevertheless, in terms of net returns, low-fee funds are observed to stochastically dominate high-fee funds
for any risk-averse investor. These findings hold for any managerial skill level or segmentation by mutual fund family
type.
Theoretical Framework
Resource-based View Theory (RBT)
The Resource-based view theory was propounded by Birger Wernerfelt in 1984. The RBT of the firm which was first
coined by Birger Wernerfelt in 1984 attempts an explanation of the relationship between the firm resources and
sustenance of modest advantage of superior firm performance and provides a theoretical ground for the assessment of
the firm’s specific factors that affect their performance and if any of these factors is lacking the performance of the firm
will be affected (Aliyu and Mahmood, 2014). Implicit in the resource-based perspective is the centrality of the
venture’s capabilities in explaining the firm’s performance. Resources have been found to be important antecedents to
products and ultimately to performance (Wernerfelt 1984). According to resource-based theorists, firms can achieve
sustained competitive advantage from such resources as strategic marketing (Powell, 2012), management skills
(Castanis and Helft, 2011), tacit knowledge (Polanyi, 2016), capital, employment of skilled personnel (Wernerfelt 1984)
among others.
The resource based theory is considered the most important theory for this study. This is because, for an organization to
effectively grow and expand into the various market identified by Ansoff using his categorization of the markets into
four (4), the resource-based perspective presents the fact that sustained competitive advantage is generated by the unique
bundle of resources at the core of the firm. Hence, the effective use of this resource is important in their quest to expand
into the market. The relevance of these theories cannot be overemphasized; it emphasizes the importance of the use of
strategies and resources in improving the firm's market share. This includes the quality of human resource, availability
of funds and the effectiveness of the strategy adopted such as market penetration strategy, product development and
product diversification strategies. Hence, resource-based view theory guides this work.
3.0 METHODOLOGY
Research Design
The study used a survey strategy that is based on the quantitative method. The survey method is a quick, cheap,
accurate, and efficient way to find out about a group of people. So, a poll method with a questionnaire as the tool for
collecting data is more appropriate for this study. This is because the study involves getting information from the owner-
managers of Medium Enterprises in order to find out how market development and product diversification affect the
success of Medium Enterprises in North Central, Nigeria.
n = N/1+ N*(e) 2
Where:
n is the sample size,
1 is constant
N is the population size, and
e is the level precision (sample error) or the tolerable error in judging the population.
For the purpose of this study 5 percent tolerable error was allowed. Therefore, using the above formula we have;
n = 9586/1+9586*(0.05)2
= 9586/1+ 23.97
= 9586/24.97
= 384
So, the number of people in the study's group is about 384, which was chosen at random. The number of responders for
each State and Federal Capital Territory (FCT) was worked out using Bourley's formula from 1964, which is based on
the proportional distribution of people.
nh =
Where;
nh = the number of units allocated to each strata.
Nh = the number of participants in each strata (zone, ward, sector, state and so on)
n = the total sample size,
N = the population size
Applying this formula, we have;
Kwara State
Nh = 226*384/9586 = 9
Kogi State
Nh = 844*384/9586 = 34
Benue State
Nh = 1168*384/9586 = 47
Niger State
Nh = 1358*384/9586 = 54
Nasarawa State
Nh = 1120*384/9586 = 45
Plateau State
Nh = 2180*384/9586 = 87
The Questionnaire was distributed randomly to the respondents across the selected states.
For the study, two (2) different random methods were chosen and used in different ways. These are easy and purposeful
ways to pick people at random. Purposeful and simple random sampling were used to choose the necessary one
geopolitical zone (north central), six (6) states, and the FCT to be studied. The researcher used a simple random picking
method to choose the group of people to study for this study. The method gave each person in the target group an equal
and independent chance of being chosen for the sample. The researcher picked this method because it is easy to
understand and use.
Two (2) research assistants were briefed on the proper administration of the surveys before they were given to the
selected respondents. To reduce the risk of instrument failure, we took extra care to ensure that respondents understood
how to fill out each section of the aforementioned questionnaire. This was important to reduce the likelihood of
duplicate responses being included in the final tally, which would have rendered the instrument useless. Target
respondents were given one of 384 questionnaires that were close-ended and organized. The research utilised a five (5)
point Likert scale, where SA = Strongly Agree, A = Agree, N = Neutral, D = Disagree, and SD = Strongly Disagree.
Kaiser-Meyer-Olkin (KMO) test results for the study's variable items show that sampling is adequate at the 95%
confidence level, with a value of 0.945, and a BTS value of 3 degrees of freedom and a significance level of p = 0.028.
In this case, the KMO result is less than the minimum required value of 0.50. As a result, we believe that the sample and
data we have collected are sufficient for this investigation.
The Total Variance Explanation table illustrates how the variance is distributed across the three potential factors. Two
factors have eigenvalues (a measure of variance explained) greater than 1.0, a common criterion for usefulness. When
the Eigenvalue is less than 1, the factor explains less information than would a singular item. Table 2 demonstrates that
Eigenvalues 1.117 and 1.089 exceed 1. First component variance was 37.126 and second component variance was
36.391. Components 1 and 2 of the rotated sum of squared loadings section account for 73.518% of the variance of the
study's total variables. This demonstrates that the instrument's construct validity is robust.
Table 3 displays the reliability statistics for individual variables and the instrument's aggregate reliability. According to
the results of the study's individual variables, the dependent variable Performance of MEs has a reliability coefficient of
0.89, while the variable Market development has a reliability coefficient of 0.82. Diversification of products has a
reliability coefficient of 0.834%. The aggregate value of the Cronbach Alpha coefficient is 0.850. A Cronbach Alpha
statistic of 0.70 is deemed sufficient and reliable for social science research. Therefore, the instrument used to collect
data for this study exceeds the reliability threshold for Social Science research.
In this study, the performance of medium enterprises was measured in terms of market share and sales growth, which
were rolled into a single concept and incorporated in the questionnaire.
Where,
PFRM = Performance of Medium Enterprises
MDVP = Market Development
PDIV = Product Diversification
Therefore, the developed explicit form of the model and its specification is outlined below:
Figure 1 shows a histogram of the residuals with a normal curve superimposed. The residuals look close to normal,
implying a normal distribution of data. Here is a plot of the residuals versus predicted dependent variable of
The F-ratio in the preceding ANOVA table tests whether the overall regression model fits the data well. The table
demonstrates that the independent variable PDIV & MDVP substantially predicts the dependent variable PFRM F (2,
17) = 4.427, p =.007b (i.e., the regression model fits the data well).
The coefficient of determination R2 for the study is 0.960. This indicates that 96.0% of the variations in the model can
be explained by the explanatory variable of the model while 4.0% of the variation can be attributed to unexplained
variation captured by the error term.
Table 6 demonstrates that market development (MDVP) has a positive impact on the performance of Medium
Enterprises (PFRM) in North Central Nigeria, and the effect is statistically significant (p<0.05) and consistent with a
priori expectations. This indicates that a unit increase in Market development (MDVP) will result in a 29.5%
improvement in the performance of Medium Enterprises in North Central Nigeria. The result of hypothesis one using
the probability value of the estimate indicates that we reject the null hypothesis, i.e., we accept that market development
has a significant positive effect on the performance of Medium Enterprises (PFRM) in North Central Nigeria at the 5%
level of significance. This result is consistent with the findings of Muga and Santamara (2008), who analyzed market
penetration strategies and the fee-performance relationship: During the product introduction phase of money mutual
funds in Spain, market penetration strategies that include market development are a prevalent practise, leading to
performance.
The result of the second objectives of the study of the study indicates that product diversification (PDIV) has a negative
effect on the performance of Medium Enterprises (PFRM) in North Central Nigeria and the effect is not statistically
significant (p>0.05) and also not in line with a priori expectation. This implies that when product diversification (PDIV)
is increased by a unit, it will result to a corresponding decrease in the performance of Medium Enterprises in North
Central Nigeria by a margin of 11.3%. The result of the hypothesis two using the probability value of the estimate shows
that we accept the null hypothesis, that is we accept that at 5% level of significance, product diversification has no
significant negative effect on the performance of Medium Enterprises (PFRM) in North Central Nigeria. This finding is
contrary to those of Bougherra, Rabeh and Nabila (2010) who studied the impact of the diversification strategy on
Condor firm competitiveness using regression analysis and found that product diversification has a positive effect on
performance. The positive effect is transmitted through increasing the turnover and increase market share and lower
prices by reducing costs. However, the negative effect found in the current study could be as a result of the fact that
Recommendations
Based on the findings from the study, it is recommended that:
i. Medium enterprises in North Central Nigeria should consider the following factors when evaluating market
development opportunities and setting up strategies to use the strategy to enhance business success:
a. The size and growth potential of the target market
b. The competitive landscape
c. The company's resources and capabilities
d. The company's risk tolerance
ii. Before embarking on product diversification, thorough market research is essential. This involves analyzing customer
needs, preferences, and purchasing behaviours in the target market segments. Identifying market gaps and opportunities
can help companies tailor their product offerings to meet customer demands effectively. A comprehensive
understanding of the competitive landscape and industry trends also allows for strategic positioning and differentiation
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