ASSISTANT HEAD BARTENDER
1. Reports to the ships Assistant Bar Manager and the Beverage Manager
2. Supervises, trains and monitors the performance of a team of subordinate beverage operations
positions Bartender. Assistant Bartender, Bar Server/Waiter/Waitress, Bar Utility
3. Responsible for on-the-job day-to-day training of ship's Bar Staff covering all aspects of beverage
service and makes sure that all beverage team members perform up to thestandards of service set by the
cruise-line
4. Works directly with the subordinate bar personnel and would assist both bartenders and bar servers/
waiters in various bars and beverage outlets throughout the cruise ship during peak hours
5. Monitors work assignments, side days off for assigned bar staff jobs and
6 .Ensures that subordinate bar staff are well groomed and in proper uniform when reporting for duty
7. Makes sure that all costs are minimized and within the limits set by the Bar Manager
8. Ensures that the highest quality of spirits, beer and non alchoholic baverages are offered to
passengers all the time
BAR WAITER/WAITRESS
1. Take beverage orders from guests. enter orders in our order/sale system which relays orders to the
kitchen and bar
2. Deliver beverages from kitchen and bar to guests in a timely manner.
3. Take orders and serve beverages to patrons at tables in dining establishment.
BARTENDERS
1. Prepare alcohol or non-alcohol beverages
2. Interact with customers, take orders and serve snacks and drinks
3. Assess customers' preferences recommendations needs and and make
4. Mix ingredients to prepare cocktails
6. Check customers identification and confirm it meets legal drinking age
7. Restock and replenish bar inventory and supplies
8. Stay guest focused and nurture an excellent guest experience
9. Comply with all food and beverage regulations Requirements
HEAD HOSTESS
1. Training of the hostess team
2. Dealing with guest enquiries
3. Ensuring that the hostess team delivers a five star service
4. Running reception shifts
5. Responsibility hostesses for a team of
6.Previous reservations system Experience required
BAR ATTENDANT
1.serve alcoholic and non-alcoholic drinks
2. draw beer from the tap or pour from bottles
3. mix ingredients to make cocktails and slice fruit to garnish drinks
4. prepare and serve a variety of coffees
5. collect payment, operate cash registers and give change
6. refill drink and cigarette dispensers collect glasses from tables and place them in glass-washing.
7.collect glasses from tables and place them in glass-washing
8. wipe down tables and empty ashtrays
9. clean bar service area and polish glasses
10. arrange bottles and glasses on shelves
11. assist in the cellar
12. assist in stock control
13. maintain workplace hygiene, occupational health and safety, and security procedures.
Cocktail Lounge attendant
1.responding to the requests of all guests in his assigned area.
2. Provides all guests with his undivided attention to allow him to provide the best possible service
3. Ensuring the club lounge is properly maintained at all times is his responsibility.
4. Stocks all the self service areas, cleans up after guests, assists with food service preparation, sets the
area up for service and more.
5. Keeps the cocktail lounge running smoothly and does his best to make sure all guests leave satisfied
