Bid Document
Bid Document
GEM/2025/B/6293849
Dated/ दनांक : 30-05-2025
Organisation Name/संगठन का नाम Indian Railway Catering And Tourism Corporation Limited
1/7
Bid Details/ बड ववरण
Arbitration Clause No
Mediation Clause No
Required/आव यकता No
(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the
relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service
Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this
Policy./जेम क शत के अनुसार ईएमड छूट के इ छुक बडर को संबंिधत केटे गर के िलए बड के साथ वैध समिथत द तावेज़ तुत करने है ।
एमएसई केटे गर के अंतगत केवल व तुओं के िलए विनमाता तथा सेवाओं के िलए सेवा दाता ईएमड से छूट के पा ह। यापा रय को इस नीित के
दायरे से बाहर रखा गया है ।
(b). EMD & Performance securityshould be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन
जमानत रािश, जहां यह लागू होती है , लाभाथ के प म होनी चा हए।
Beneficiary/लाभाथ :
JGM/FINANCE
Corporate Office, Railways Public Sector Undertakings, Indian Railway Catering and Tourism Corporation Limited,
Ministry of Railways
(Irctc)
2/7
MII Compliance/एमआईआई अनुपालन
1. If the bidder is a Micro or Small Enterprise (MSE) as per latest orders issued by Ministry of MSME, the bidder
shall be exempted from the eligibility criteria of "Bidder Turnover" as defined above subject to meeting of quality
and technical specifications. If the bidder itself is MSE OEM of the offered products, it would be exempted from
the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. The bidder
seeking exemption from Turnover, shall upload the supporting documents to prove his eligibility for exemption.
2. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
3. Years of Past Experience required: The bidder must have experience for number of years as indicated above in
bid document (ending month of March prior to the bid opening) of providing similar type of services to any
Central / State Govt Organization / PSU. Copies of relevant contracts / orders to be uploaded along with bid in
support of having provided services during each of the Financial year.
4. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued
by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned
Ministry. If the bidder wants to avail the Purchase preference for services, the bidder must be the Service
provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the
bid in respect of the offered service. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price
within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order
quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. The buyers are advised to
refer to the OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public
Procurement Policy for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in
India) Order, 2017. Benefits of MSE will be allowed only if the credentials of the service provider are validated on-
line in GeM profile as well as validated and approved by the Buyer after evaluation of submitted documents.
5. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price within L-1+ 15% of margin of purchase
preference /price band as defined in the relevant policy, then 100% order quantity will be awarded to such MSE
bidder subject to acceptance of L1 bid price.
6. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and
for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc.
This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any
impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of
quoted prices which would be determined by the buyer based on its own assessment of reasonableness and
based on competitive prices received in Bid / RA process.
7. Past Experience of Similar Services: The bidder must have successfully executed/completed similar Services
over the last three years i.e. the current financial year and the last three financial years(ending month of March
prior to the bid opening): -
1. Three similar completed services costing not less than the amount equal to 40% (forty percent) of the
estimated cost; or
2. Two similar completed services costing not less than the amount equal to 50% (fifty percent) of the estimated
cost; or
3. One similar completed service costing not less than the amount equal to 80% (eighty percent) of the estimated
cost.
3/7
Introduction about the project /services being proposed for procurement using custom bid
functionality:[Link]
Instruction To Bidder:[Link]
Scope of Work:[Link]
Payment Terms:[Link]
Penalties:[Link]
Undertaking of Competent Authority is mandatory to create Custom Bid for Services. Please
download standard format document and upload:[Link]
Custom Bid For Services - Development, Deployment & Testing Of Continuous Live
Streaming Portal & Clip Gathering With Artificial Intelligence Services Of CCTV
Cameras ( 1 )
Specification Values
Core
Addon(s)/एडऑन
4/7
The quantity
of
Consignee procurement
[Link]./ . Reporting/Officer/ Additional
"1" indicates
परे षती/ रपो टग Address/पता Requirement/अित र
सं. Project
आव यकता
अिधकार based or
Lumpsum
based hiring.
Buyer Added Bid Specific Terms and Conditions/ े ता ारा जोड़ गई बड क वशेष शत
1. Generic
OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25
percent at the time of issue of the contract. However, once the contract is issued, contract quantity or
contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised
quantity or duration
Bidders can also submit the EMD with Payment online through RTGS / internet banking in Beneficiary
name
Disclaimer/अ वीकरण
The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization, whereby Buyer organization is solely responsible for the impact of these clauses
on the bidding process, its outcome, and consequences thereof including any eccentricity / restriction arising in
the bidding process due to these ATCs and due to modification of technical specifications and / or terms and
conditions governing the bid. If any clause(s) is / are incorporated by the Buyer regarding following, the bid and
resultant contracts shall be treated as null and void and such bids may be cancelled by GeM at any stage of
bidding process without any notice:-
1. Definition of Class I and Class II suppliers in the bid not in line with the extant Order / Office Memorandum
issued by DPIIT in this regard.
2. Seeking EMD submission from bidder(s), including via Additional Terms & Conditions, in contravention to
exemption provided to such sellers under GeM GTC.
5/7
3. Publishing Custom / BOQ bids for items for which regular GeM categories are available without any
Category item bunched with it.
4. Creating BoQ bid for single item.
5. Mentioning specific Brand or Make or Model or Manufacturer or Dealer name.
6. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
7. Floating / creation of work contracts as Custom Bids in Services.
8. Seeking sample with bid or approval of samples during bid evaluation process. (However, in bids for
attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)
9. Mandating foreign / international certifications even in case of existence of Indian Standards without
specifying equivalent Indian Certification / standards.
10. Seeking experience from specific organization / department / institute only or from foreign / export
experience.
11. Creating bid for items from irrelevant categories.
12. Incorporating any clause against the MSME policy and Preference to Make in India Policy.
13. Reference of conditions published on any external site or reference to external documents/clauses.
14. Asking for any Tender fee / Bid Participation fee / Auction fee in case of Bids / Forward Auction, as the
case may be.
15. Any ATC clause in contravention with GeM GTC Clause 4 (xiii)(h) will be invalid. In case of multiple L1
bidders against a service bid, the buyer shall place the Contract by selection of a bidder amongst the L-1
bidders through a Random Algorithm executed by GeM system.
16. Buyer added ATC Clauses which are in contravention of clauses defined by buyer in system generated bid
template as indicated above in the Bid Details section, EMD Detail, ePBG Detail and MII and MSE Purchase
Preference sections of the bid, unless otherwise allowed by GeM GTC.
17. In a category based bid, adding additional items, through buyer added additional scope of work/ additional
terms and conditions/or any other document. If buyer needs more items along with the main item, the
same must be added through bunching category based items or by bunching custom catalogs or
bunching a BoQ with the main category based item, the same must not be done through ATC or Scope of
Work.
Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of
this bid, they can raise their representation against the same by using the Representation window provided in
the bid details field in Seller dashboard after logging in as a seller within 4 days of bid publication on GeM. Buyer
is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to
such representations.
All GeM Sellers / Service Providers are mandated to ensure compliance with all the applicable laws /
acts / rules including but not limited to all Labour Laws such as The Minimum Wages Act, 1948, The
Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The Equal Remuneration Act, 1976,
The Payment of Gratuity Act, 1972 etc. Any non-compliance will be treated as breach of contract
and Buyer may take suitable actions as per GeM Contract.
This Bid is governed by the General Terms and Conditions/सामा य िनयम और शत, conditons stipulated in Bid and
Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition
specified in General Terms and Conditions/सामा य िनयम और शत is contradicted by the conditions stipulated in
Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions.
In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action
in accordance with the laws./ जेम क सामा य शत के खंड 26 के संदभ म भारत के साथ भूिम सीमा साझा करने वाले दे श के बडर से खर द
पर ितबंध के संबंध म भारत के साथ भूिम सीमा साझा करने वाले दे श का कोई भी बडर इस िन वदा म बड दे ने के िलए तभी पा होगा
जब वह बड दे ने वाला स म ािधकार के पास पंजीकृ त हो। बड म भाग लेते समय बडर को इसका अनुपालन करना होगा और कोई भी
गलत घोषणा कए जाने व इसका अनुपालन न करने पर अनुबंध को त काल समा करने और कानून के अनुसार आगे क कानूनी कारवाई
का आधार होगा।
6/7
7/7
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INDIAN RAILWAY GATERING AND TOURISM CORPORATION LTD.
(A Govt. of lndia Enterprise-Navratna)
IRCTC "(:lN-t.74899D1,1999GO11O1707", E-rnail : info([Link], V|'ebsitc: \[Link]
CORRIGENDUM-I
ln vicw of GcM tcnclcr No. GcM/2025/B/6293849, mcntioncd undcr rcforcncc [i) abovc
was uploadcd or"r [Link] and thc tcndcr is schcdulcd to bc opon on24.06.2025
aL 15:30 hrs. Thc dctails of amcnded clausos arc as undcr: -
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Existi ng Clause
Annexure-V
FINANCIAL BID (To be filled electronically only on GeM Portal)
st. Scopc ol'Worl< 'I'otal cost for Quantitl l'o1al cost l'rrr
No. Ouc C'amcra 1500 C:rmcra
(in ligurc (lts.) lirr (in word) for
Onc ycar Onc ycar'
inclutling inclutling
conliguring conliguring
ctc. as pcr Scopc ol ctc. as pcr
rvork inclusivc oI' Scopc ofwork
nll chargcs and inclusivc of all
(}S'T chargcs antl
GS'I'
I I)cvcloprncnt, [)cploynrcnt
ct'['osting oI contirruor,r s
I 500
Livc Slrcamirrg Portal &
Clip gathcrirrg with
A rti llcial lntcll igcncc
Scrviccs of CC'l'V caulcrrrs
inslallccl a1 Il{C'l'C
aulhorizcd l<itchcn unils
(inclucling ScoLrrity
I m plourcnlalion, Sorvor'
Irrtcgrations, In fi'astruo1urc
Iracili1y i.c. Mainlonancc
&Strcarn ing lilic oloud
storagc) as por Scopo o1-
worl<.
dr{Ate zrrqtqq:4qi dq, Tfl-fr, s-dd }s t<, ffi [Link], TS ffi-ttoozg, S{Tsr:-ott-2618r550,26181551
Corporate Offrce : 4th Floor, Tower-D. World Trade Centre. Nauroii Nasar, New Delhi-ll0o29,Tel.:-Oll-2618155O, 26181551
Revised Clause
Annexure-V
FINANCIAL BID (To be filled electronically only on GeM Portal)
tRl
Existing Clause Revised clause
P;rgc no. Clause 11 liillins & I'aymcnts Clausc l-1 Billins & l'aymcnts
23 of
tcndcr
Ilitltlcr will raisc thc invoicc on monthly lliddcr rvill raisc thc invoicc on
basis lbr actual no. of camcras livc on Prorata basis every month
documcnt portal in that month. 'l'hc paymont will
dcpcnding on thc no. of camcras
bo madc within l5 clays fiom 1hc Iivc in that month. 'I'hc paymont
subrnission of invoicc duly ccrtiliod by will bo maclo within 15 days hom thc
thc II{C'l'C authorizcd pcrsonncl. sr-rbmission of invoicc duly ccr1ificd
by thc II{CI'C authorizocl pcrsonncl.
(lalculation of Actual Livc camcras in
rn onth:
Calculation of Actual Liyc camcras
in a month:
Sum (Actual numbcr of camcras livc
daily) / No. of days in thc month Sum (Actual numbcr of camcras
livc daily) / No. of days in thc month
CORRIGENDUM-II
Sub:- E-Tender for Development, Deployment & Testing of continuous Live Streaming
Portal & Clip gathering with AI Analytics Services of CCTV cameras for a period of One
year.
Ref:- i) GeM Tender No. GeM/2025/B/6293849 Dt. 30.05.2025.
ii) Tender No. IRCTC/IT/2025/Live Streaming& AI/01.
GeM tender No. GeM/2025/B/6293849, mentioned under reference (i) above, uploaded on
[Link] is scheduled to be open on 24.06.2025 at 15:30 hrs.
For better understanding of scope, requirements, and specific conditions associated with the
tender, a pre-bid meeting has been scheduled on 13.06.2025 at 11.30 AM.
Interested Participants are requested to attend the meeting with their queries as per schedule. The
same can also be attended virtually through below VC link as per schedule date and time:
[Link]
join/19%3ameeting_OTVmMmM3ZmMtN2UwNi00OTUxLTkzMWEtZjY5NWZhZTIyZDJh%
40thread.v2/0?context=%7b%22Tid%22%3a%2250d2c683-c2e6-4208-8f85-
7198aa7bed3d%22%2c%22Oid%22%3a%221e9fd8b4-7870-4ece-9d3f-9bd4b778a449%22%7d
(R.S. Nayal)
DGM/P&T/CO
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(.+rqo gq=FT< seq-=ffism)
INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD.
(A Gor,rt. of lndia Enterprise-Navratna)
"(:lN-l'74tJ991)L1999(;()ltlll707"' F-rnrril:infrt(n''irctc'corn'lYehsite:trtt$''irctc'cotn
CORRIGENDUM-III
[R.S. Nayal)
DGM/P&T /CO
fiqQte ayqf6q: 4qi ce, raq(-S, qd F fr<, m trr, T{ Rd-ttoozg, EF[q:-0ll-26181550, 26181551
Corporate Office : 4th Floor, Tower-D, World Trade Centre, Nauroji Nagar, New Delhi- l 10029, Tel.:-01I -26 t 81550. 26181551
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INDIAN RAILVI'AY GATERING AND TOURISM CORPORATION LTD.
IRCTC (A Govt. of lndia Enterprise-Navratna)
COIIIIIGENDUM-IV
Sub:- Il-'l'cndcr tirr Dcvclopment, I)cploymcnt & Tcsting of continuous Livc Strcaming Portal
& Clip gathcring with AI Anall,ticsScrviccsof CCTV camcrasfor a pcriod of Onc ycar.
llcf: -i) () cM'I'cn clcr No. G cM 12025 lB l 6293tl49 Dt. 30.05.2025.
ii) 'l'cndcr No. Il{C l'C ll\-l2025lLivc Strcaming& AI/01.
iii) COnRIGI,I,NDUM-III datcd 24.06.2025,
(ioM lctrdcr No. GcM/202511116293t149, mcnlioncd undcr rcfcrcncc (i) abovc, uploadccl orl
www.([Link] is sohcdulcd to bc opcn on 08.07.2025 at l5:30 hrs. 'fhc dctails of clausos &rcviscd
schcdulc isas undcr:
ormoro; OI{ scrviccs musl tho company cnclosing his c1ualifica1ion of work
bc mcnlioncd authorization bv thc cxpcricncc critcria.
2025
rrfrfr u,rqte< : vgef
re-f ro, zr+r d, Tcd ts {z{, +tS rR, T$ ffi-ttooz9. 6rnv : 011-26181550,2618 1551
tntemationatyea, Registered Office :4" Floor, Tower-D, World Trade Centre, Nauroji Nagar, New De|hi.110029. Tel.:011.26'181550,26181551
of C@peratives
(ii)'l'wowolk ordcrs, in purchascs managcmcnt for issuing
oach of whicl'r shall orclcr/work such croclcntials Iliddcrs arc rccluirccl
havc contracl valuo ordcr. to submil Work
of lts.2.15 Crorc or Completcd scrvice Ordcr/Contract/Agro
morc; OR contraot (for lloth MSII ement along with
(iii) 'l'hroc work and Non MSE) inoludcs work complction
orclcr, cach of which on-going scrvico conlract ccrtilicatc for
shall havo contracl subjor:t to paymcnt of bills salisfaclory
valuo o[Its.1.6 Crolo amounting to thc valuo of pcrlbrmancc as pcl
()I moro; corrcsponcling submittccl Annexure K
cxpcricnoo for the service
I'or MSME contracts 1o bc considcrcd I ) In casc 1hc biddcr
(i) Single work lor clualifioalion of work 1S subrnilling
clrdor, caoh of which oxpcricncc critclia clearly complction
shall havc oontract indicaling thc naturo/scopc ocrlificatc fi'om
valuc of I{s.U1 Lakh o[ work ol contract, aclual I'ublic listcd
orrnolc; OIt complction cost and aotual company/privatc
(ii) 'l'wo wolk ordcr, dale of complction of such company/trust
cach of which shall contract subjcct 1o thc having turnovcr of
havc contracl valuo biddcr shall plovidc paltial Rs 500 crorc (in
ol' lts. 54 Lakh or work complction lrY 2023-24) in
molc; OI{ certillcatc lor tho partial India/Irorcign
(iii) 'I'hrce work job ocluivalcnt to thc oompany, thc
ordcr, cach of which corrosponding valuc (lior bidder is also
shall havc contract Non MSIj & MSll ) is rcquircd to summit
valuc ol I{s.4Olakh issuccl. following:-
or moro; a) Sclf dcclaration
For Non-MSME that thc annual
Nolc: cach contract Single work orclcr, with turnover of thc
should bo of at lcast contraol valuo oI Ils. firm lSSUlng
for onc ycar. l.tl9Cloro ormoro compclition
ccrlificate is morc
F'or MSMU than I{s. 500 Crorc
Single work ordcr with in last auditcd IrY
contracl valuc of 2023-24.
I{s.0.47Crorc ormorc b) l'hc complction
celtificale musl
Notc: l)'l'hc c;ontract bc issucd lrom
should bc of at lcasl lor their IIcad oll-roo
onc ycar'. by a pcrson ol-
2) In casc thc biddcr is the company
subn-ritting complction cnolosing his
ccrtificatc lrom Publi<: authorization by
listcd cornparry/privatc thc managcmcnt
company/lr'ust having for issuing such
annual turnover ofI{s 500 crcdcntials.
r:rorc (in ltY 2023-24) in 2) In addition t<r
India/|olcign cornpany, abovo, if thc biddcr is
-ff
1hc biddor is also rcquircd submilling
1o surnmit lbllowing: - complction
a) Self declaration ccrtificatc from
thal thc annual Publio lislod
turnovcr of thc company/privatc
l-rlm issuing oompany/trust of
compctilion foreign origin,
ccrtificate is morc having annual
than Rs. 500 turnovcr of Its 500
Crorc in last Crore in IrY 2023-24,
auclitcd l;Y 2023- thc biddor is also
24. rccluircd to sul'rrnil
b) 'I'he completion thc value ol
ccrtificatc must bc conrplctcd work in
issued fi'om lhcir INI{ only, bascd on
Iload officc by a thc "llill Curroncy
pcrson of thc Sclling" cxchango
company ratc on thc dcadlinc
cnclosing his of bid subrnission (by
anlhorization by aulhorizcd cxchangc
thc managcmcnt bankcrs approved by
lor issuing such r{Br)
orcdcnlials.
3) In addition 1o above, if
thc biddcr is subnritting
complclion ccrtificalc
fi'om l'ublic listcd
cotnpany/privatc
company/trust of [brcign
origin, having annual
turnovcr of I{s 500 Crore
(ltY 2023-24), thc biddcr
is also rccluircd to subrnit
tho valuc of complctcd
work in INI{ only, basod
on thc "Ilill Currency
Sclling" oxchange rate on
thc dcadlinc of bid
subnrission (bv
authorizod cxchangc
bankcrs approvod by
I{BI)
2 l)oos no1 cxisl I)ocs no1 cxist Sclf Ccrtificd undcrlaking a) Anncxurc It lor all
by biddcrs biddcls &
lr) Ii thc bidclcl is
Parlncrship Irirm/
Iiindu Undividcd
Family II[JI)/
'tr,
Limitcd Liability
Partncrship (LLP)
thcn thc biddcr is
rcquired 1o submit
Anncxurc It(l) in
addition to
Annexure R .
N
Analytics. 'Ihe requircd resolution is
480l']with a minimum of 24 II']S.
lltc'l'C had implcrncnted livc strcaming systcmof II{C'|C had implomcnlcd livo strcaming
CCI'V cautcras installcd al autholizcd basc systcm of CC'I'V oamcras installcd at
l<ilchcns (list cncloscd for rcady lelcrcncc as authorizcd basc kitchcns (list cncloscd lbr
Anncxurc VIII and monitoring liom War room at ready refcrence as Annexure VIII and
Colporatc Officc, Ncw Dclhi. l'hc livc streaming monitoring from War room at Corporalc
ol- CC'l'Vs is 1o bc madc livc for gencral public Oflicc, New Dclhi. l'he livc slrcaming of
also as and whcn lcquircd. In this rcgards this CC't'Vs is to bc madc live lbr gcncral
lcnclcr is olfclod lor l)cvclopmcnl, Dcployrncnt & public also as and whcn rcquircd. In this
'l'csting of continuous Livc Strcaming Portal of rcgards this tcnclor
is offcred for
CCl'V calncras at II{C'I'C's aulhorizcd kitchcns& Dcvelopmcnt, Deploymcnt & 'l'csting o[
Olip gathcring on pan India basis. 'fhe scopc also continuous Live Stroarning Poflal of
inoludos ploviding Artificial Intclligcncc CC'I'V camcras at II{C'IC's authorizod
Analytics otl thc installcd oatnoras at car:h kitohcns& Clip gathcling on pan India
location. basis. 'I'ho scope also includes providing
Artilicial Intelligcncc Analytics on thi:
inslalled camcras at oach location.
It shall bc through a wcb portal whcrc
only restrictcd vicwing shall bc allowcd
by gcnsral public
Scopc of Worl<, pagc-2tl Scopc of Work, pagc-28
vi. 'l'hc scrvicc providcr will bc allowcd 1o vi. 'I'hc service provider will be allowcd tcr
consllmc maximum of 1 Mbps of thc culrcnt consurlc maximum of 1 Mbns of thc
4- /
upload bandwidlh por camoraavailablc in thc currcnt upload bandwidth por
kitchons for tho pLlrtr)oscs o1'conncoling 1hcm 1o carnoraavailablc in 1hc kitchcns lor thc
thc Al powcrcd analylics platform. pllrposcs of oonnecting thcm to thc AI
powcred analytics platform.
It is for cach oarncra.
lrxisling Ilicl lind I)atc zrnd'l'irnc : Itcviscd llid llnd l)atc and'l'imc:
0ti.07.2025 at 15.00 IIrs. 22.07.2025 at 15.00 IIrs.
lrxisling Ilicl Opcning I)atc: Revised Bid Opening Date:
08.117 .2025at 1 5.30 IIrs 22.07 .2025 at 15.30 IIrs.
g.'
tT*
Anncxurc- K
Sclf doolaration
GoLqqqblrrt1q{al1@
Subicct: l)cclaration of carrying out onc work fbr Supplyof CC'I'V Livc slrcaming OI{ AI
Analytics OI{ Vidco Analytics Ol{ Vidco Inlcgration Ol{ any Al and relatcd serviceswith minimum
valuc of Its.1.tt9Cr. (I'or Non MSII Iliddcrs) and 1ts.0.47 Cr (l'or MSII lliddcr) as applicablc
in any of thc last thrcc linancial ycars i.c.2022-23,2023-24 & 2024-25 ancl in thc currcnt F'Y
upto thc datc of opcning of tcndcr.
'fablc A
I)ctails of carrying out any onc work i.c. Supplyof Dotails of carrying out onc wolk in any of tho las1
CC'l'V Livc slrcarning OI{ AI Analytios OI{ Vidco flrrco financial ycars i.c. 2022-23, 2023 -24 & 2024 -
Analytics OI{ Viclco Inlcgralion OI{ any AI and 25 and in thc currcnl IrY upto thc dale of opcning o1
lclatod sorviccsin last thloc llnanr:ial ycars i.c. Lcndcr
2022-23, 2023-24 &. 2024-25 and in the currcnl Namc of Proicct
IrY upto thc datc of opcning of lcndcr along with Namc of Clicnt
uinimum valuo ol' l{s.l.t19 Cr. Scopc ofProicct
o1'
I)ctails of Work
Ordcr/Contracl/Aglccmont along
in caso of MSlr Ilidclcrs, any one work i.e. Supply wilh
work cornplclion ocrtificale
o1 (l(l't'V Livc stroaming OIt AI Analytics OIt
lbr satisfactory pcrformanoo.
Vicloo Analytics OI{ Vidoo Intcgration OI{ any AI
Pcriod of Managcmcnt/ opcration
ancl rclalccl scrviccsin last thrcc financial ycars i.c. (From
-'I'o)
2022-23,2023-24 &. 2024-25 and in thc currcnt
Wolk valuc in I{s.
liY r"rpto 1ho dato of opcning of tcnclcr along with
nrinirnum valuc 0.47 Cr.
Notc:
I . Ib subslanliatc thc inlbrmation /submission in abovc'lablc, thc biddcr is rcquircd to submit thc copy
o1'thc Work Orclcr'/Contract/Agrccmcnt along with work cornpletion ccrtificalc lbl satislactory
pct'lbmanoc.
2. Non submission of thc supporting documonts as montionod in para I abovc, will resuh in tcchnical
clisclualilication of thc biddcr.
3. Iiut'thcr, I/Wc dcr:laro that thc work ordcrs/l,OA along with Work Completion Ccrtificatc issucd by
M/s -------- is a public lislcd cornpany/Privalc company /Irusts (as applicablc) having
annual lurnovcl ol'I{s.500 Crolc or abovc in IrY 2023-24 .
4. l/Wo is/atc cnclosing work complcLion corlificatc issucd by tho IIcad offrcc of -------------( public
lislccl oompany/Privatc oorrpany /'frusts) (as applicablc) by and
authorizalion lc11cr issucd by the managcment in favour of -------- ---- for issuing such
crcdor-rtials.
fl-r,
5) 'l'hc Work complction ccrtifioatc issucd by thc lirm is I'ublic lislcd company/privato oompany/lrust
is of lolcign origin and tho valuc of thc <,:omplctcd work has bccn convcrtcd in INII basc<l on thc
"llill Cttlrcnoy Sclling" cxchaugc ralc on dale ------------------(Exohange ratc is as pcr authorizccl
cxchangc bankcrs approvccl by ItllI) (as applicablc)
Anncxurc ll
l'OItMA'l' HOR CITRTII'ICA'I'E TO IIE SUIIMITTtrID/ UI'LOADIID llY all TFl,NDllllEIl
AI,ONGWITII TIIT] TENDE,I{ DOCI]MENTS
(Narnc and designalion) **appointcd as tho altorncy/authorizcd signatory
o[- thc lcndcrcr, M/s (horoinallcr called thc tcndercr) fior tho purposo o1'1hc
'l'cnclcr documcnls lbl tcndcr No.
of (IRC1'C)**, do hcr-oby
solctlnly alfirtr and stalc on thc bchalf of 1hc tcndcrcr including its constituonls as undcr:
1. I/'wo tho tcndorcl (s) am/arc signing lhis documcnl al1cr carcfully rcading thc contcnts.
2. llwc 1hc loudot'cr(s) also acccpl all thc condilions of tho lcndcr and have signocl all thc pagos in
conlirmation thcreof.
3. I/wo hcloby dcclaro that I/we havc downloadcd the tcnder documents liom IItCl'C wcbsitc
.I/wohavcvcrificdtlrcoontcn1oftlrcdocumcntfrotntlrcwcbsite
and thcro is addition, no dclction or no altcration to thc contcnt of thc tcndcr documcnt. In caso
r-ro
ol-auy discrcpanoy noticcd at any stagc i.c. cvaluation of tcndcrs, cxccution olconlract or paymcnl,
thc tnaslcr copy availablc with the II{C'I'C Administralion shall be final and binding upon mc/us.
4. I/wo dcclaro and cortily thal I/wc havc nol madc any mislcading or falsc rcprescntation in thc lbrms,
slalcntcnls and attachtnents in proof of 1hc qualification rccluircmcnts.
5. I/Wc also undcrstand that mylour offcr will bo cvaluatcd bascd on thc documcnts/crcdcnlials
subn'rittcd along with thc oflbl and samc shall bc binding upon mc/us.
6. I/Wc dcclarc that thc inlormaliou ancl documcnts submiltcd along with lhc lcndcr by rnc/ us arc
corroct and I/wc arc fully rcsponsiblo for thc corrcctncss of thc information and documonts,
submiltccl by us.
7. Ilwc ccrlily 1ha1 I/wc thc lcnclcrcr(s) is/arc not blacklistccl or dcbalred by ll{C'I'C or any olhcr
Minisl"ryl l)cpartmcnt of Govt. of India lrom partioipation in tcndor on thc datc of submission ol'
bicls, citlrcl in indiviclual capacily or as a IItlli/ mcmbor of thc paltnclship funl Iir,PlJVl Socicty/
'l'rust.
8. I/wo uudorstancl that if 1hc oontcnts of 1he certificatc subrnittcd by us are found to be forged/ lalso
al any linrc during proccss for evaluation of tcnclcrs, it shall lcad to lorfciturc of thc llMD and may
also lcad to any othor action providcd in tho contract including banning of business for a pcriod of
uplo two ycar. liurthcr, I/wc (inscrt nanlc of thc lcnderor) ** and all my/our
conslilucnts undorstancl lhat my/our oflcr strall bc summarily rcjoclccl.
9. I/wo also undorstand that if thc conlcnts of thc cortillcalc submittcd by us are found to bc lalsc/
lorgcd a1 any tirnc aftcr thc award of 1hc oontract, it will lcad 1o tcrmination of thc con1rac1, along
with Ibrtciturc of Sccurity I)eposil and may also lcad to any other aclicln provided in thc conlr'act
inoluding banning o1 businoss for a pcriod oI upto two ycar.
I0. l/Wc ltavc rcacl thc clausc lcgalcling rcslriction on l)r'ocurcmcnt lrorn a biclclcr of a country whioh
sharcs a land boldor with India and ccrlify thal I amlWc arc not from such a counlry or, if from
such a country, havc bccn lcgislcrcd rvith thc compctcnt Authorily. I/Wc hcrcby ccrtily
that I/wc lultill all thc rocluircmcnts in this rcgard and am/aro cligiblc to bc considelod (cvidcnoc
of valid lcgislralion by thc oompclcnl aulhority is encloscd).
Placc:
I)atcd:
**'lhe contents in Italics are only for guidance purpose. Dctails as appropl'iate arc to be iillcd in
suitably by tenderer.
ANNEXURE-R (l)
('l'his ccrtificatc is to bc givcn by attorncylauthorizcd signatory/cach mcmhcr of l,artnership
tirm/ .Joint Vcnturc (JV: if pcrmittcd to participatc in thc tcndcr)//Ilindu Undividcd Family
(IIIJI')/Limitcd Liability Partncrship (LLP) ctc.)
Dated:
It Il)l)trlll'S PIIESEN'I': -
1. WOIIO't'
2.
Corpolatc Inlotcoh Pvt Ltd
3.
03 fir'nrs joincd onlino
IIICTC OI'II'ICIALS:-
I. Sh. Vinay Knmar l)athal<, GGM/ProcLrrcncnt
2. Sh. SLrrcndcl Joshi, nGM/l'l-
3. Sh. I{anjit Singh Nayal, DGM/P&'I'
4. Sh. Santosh l(urnar, [)GM/FinarTcc
5. Sh. .laspal Singh, Managcr/P&'l'
6. Sh. ShashankaSckhar'h'ipalhy, [Link]./l'l'
7. Sh. I)appu Chauhan, llxccLrlivc/P&'l'
tnternationat year Registered Office : 4h Floor, Tower-D, World Trade Centre, Nauroji Nagar, New Delhi-l10029. Tel.: 011-26181550, 26181551
of Cooperatives
ormorc; oI{ actual oomplction cost and actual dalc of
(ii) 'l'wowork ordcr, cach of whioh shall complction of such contract subjcct to the biddcr
havc conlr'act valuc of Its. 54 Lakh or shall proviclc partial work completion cr:rtificatc
morc; OI{ Ibr thc parlial .iub ocluivalcnt to thc
(iii) 'l'hrcc work oldor, caoh of whioh oorrosponding valuc (Ior Non MSII & MSli ) is
shall havi: contract valuc of I{s.40l,akh issuccl.
or mofo;
For Non-MSME
Nolc: caoh contract should bc of a1 lcasl Singlc work order, with conlracl value of I{s.
lor ono yoar. l.ti9Crorc onnorc
F'or MSME
Singlc work orderwithcontract valuc of
Its.0.47Crorc ormorc
2. II OllM authoriscs a biddor 1br parti<;ipalion in thc tcndcr, thcn OIIM cxpcricncc can bc olubbed in
thc lcnclcr.
Ans. No. 'l'he cxisling clausc stands good as II{C'I'C will bc dealing with suoccssful bidclcr
cliloctly.
Ilcprcscntations havc bccn rcocivcd lrom various prospcclivc biddcls, eligibility critcria in thc
cxisting tcuclcr documcnt, dooumcnt lcquirod, clarilicalion sought and rcmarks is as bclow:
l. WOIIO'I':-
2. AWII{OS SOLU'IIONS:-
5-- l'ttgc 28-2c)/46, Scopc of Worl< 'l'o propose approplialc outcornc using 'l'hc sccnario is
Iirr AI Analyticspara ix (tl) CC'I'V VA systcm, wo rcqucsl claril-rcalion alrcady
ol1 thc lunr:lional cxpcctations lbr' in'rplcrncnlod 1br
(lockroach dctcction 'Cockroach dctcolion' usc case. Wc would spccific
apprcciate it iI you could claboralc on thc anomalies in
spccific rcquircmcnls ancl intonded sccnario. lcnder scopc of
work.'l'hc system
shall raise a tickct
whenovcr this
anomaly is
dctccted in thc
kitchcn.
5ir l':rrll. 7 'l'o proposc approprialc oulcomc using
CCI'V VA systcm, wc rcclucst clarification
Ir'lics clctcction on thc funclional cxpcotations ftlr 'Irlies implcmcnled lbr
dctection' usc casc. Wc would apprcoiatc it if spccific
you could elaboratc on the spooific anomalics in
rcquircments and intended scenario. tcndcr scope of
work.'l'hc systcrl
shall raisc a 1ickc1
whenevcr this
anomaly is
detected in thc
kitchcn.
5b l'ara 10 'l'o ploposc appropriate outcomc using 'l'he sccnario is
CC'I'V VA systom, wc rcclucst clarification ah'cady
I)ccp clcaning dctcction on thc functional cxpcctations for 'clccp implcmcntcd Ior
cloaning dctcction' uso case. Wc would spccilic
applcciale it if you oould claboratc on the anomalics in
spccilic requircmcnls and inlended scenario. lendcr scope ol
work.'I'hc syslcrl
shall raisc a tickct
whcnevcr this
anomaly is
detcoled in thc
kitchen.
5c I'ara 11 'fo proposc appropriatc outcomc using I'hc scenario is
CCI'V VA syslcm, wo rcqucst claril-rcation already
on thc functional cxpcctations for 'Pcst implementcd for
Pcst control dctcction conlrol dctection' usc casc. We would specilic
apprccialc it if you could claborale on 1hc anomalics in
spccific rcquiromcnts and intcndcd sccnario. tcndcr scopc of
work.'fhe syslcm
shall raise a tickct
whcncvcr this
anomaly is
delcoted in thc
kitchcn.
6 Scopc of Work for AI As wc undcrsland liorn the scopc of tho ItIrP, No hardware to
Analytics- l'g.30 oontinuous livo stroaming of camcras along bo installcd in
with AI bascd VA applications is recluired to kitchcns by
()cncral Qucry bc plocesscd r:cntrally. In this rcgard, wc II{C'|C. Ilbiddcr'
rcqucsl you to considcr provisioning local wish to install any
cdgc bascd proccssing scrvcr a1 cach kitohcn addilional
lor onsitc vidco proccssing. 'l'hc alcrts hardwarc thc cost
gcncralcd oan thcn bc forwardcd/pushcd to 1o bc borne by
ccnlral looalion lbr unifiod monitoring and 1hom.
dashboarcl acccss by usors.
fl,rrv
4 Wc would also rccluirc clarity on thc No. of 'Ihe existing
Ilouls fol whicll all thc Opcrators would clausc slands
Monitor (Slrcam) thc Camcras. Is it goirrg 1o good as Livc
bc for 24 Ilours or Maybc 18 or 12 Ilours in Strcaming lor all
a l)ay. CC'|V is roquircd
for last 30 days.
Monitoring to be
donc 24x7
Clarifioalion on
the samc is bcing
issued in thc form
of corigcndum
5 Scopc of Work, pagr:-28 As pcl this clausc, thc Live Monitclring It shall be thlough
(Strcarning) is 1o bc made livc 1o (icncral a wcb porlal
IltC'l'C had implcrncntccl livc Publio also. whcre only
strcaming systorn of CC'fV Plcasc Clarily as 1o how thc (icncral Publio restrictcd vicwing
c[u-ncl'as installcd al autholizccl will Monitor. Is it through a Wcb Poflal or shall bc allowecl
basc kitchcns (list cnclosod for through a I)isplay at cach of thc II{CI'C by gcncral publio.
rcacly rclcrcnco as Anncxurc VIII Kilchcn's rcspcctivc S1a1ion.
ancl rnoniloring lrorn War roorn at If it is rocluircd 1o Monitor on a I)isplay a1 Clarificalion on
Corprlratc O11lcc, Now I)clhi. 'l'ho rospcolivo II{C'fC kitchcn Station thon is it thc samc is bcing
livc slroaming o1 CC'l'Vs is to bc rccluirod for Multiplc I)isplays at I Stalion or issued in thc lorm
madc livc for gcncral public also Single Display al each station. of corrigcndum
as and whcn roquircd. In this If it is lcquircd 1o bc Monitored on I)isplay
rcgalcls this tcndcr is offcrcd for a1 rcspcotivo IRC'fC kilchcn Slalion lhcn
l)cvclopmonl, I)cploymcnl & I(ndly plcasc Clarily thc No. of thc Camcra
'l'osting of continuous Livc Strcams to bc Concurrcntly/Simultancously
Strcaming Porlal of CC1'V in a Vidco Gricl is not Specificcl.
camoras at II{C'I'C's authorizcd I1 it is rccluircd to bc Monitored on Display
l<itchcns& Clip gathoring on pan at respcotive II{CI'C kitohcn Station then
India basis. 'l'hc scopc also kindly plcase clarily if this Display would bc
incluclcs plovicling Artillcial ON & Camcras will bc Monilorcd on a
Intolligcnoc Analytics olt 1hc Conlinuous llasis for 24x'/ for 1hc wholo clay
installod camcras at cach [Link] Maybc 18 or 12 Ilours in a Day.
6 Scopc of Work, pagc-28 As por this clause lMbps of Ilandwidth shall It is for each
vi. 'l'hc scrvicc plovidor will bo bc availablo l}om the Kitchcns 1o Connect camera
allowocl to oonsumc maximum of thc Carneras 1o thc AI & VMS Pla1ft)m1 oll
1 Mbps o1- tho currcnt qtload Cloud. Wo undcrsland thal this 1 Mbps Claril-roalion on
bandwiclth por camcraavailablc in Ilandwidth availability would bc available thc same is being
1hc kilchcns for 1he purposes of for each Cameras. Kindly please confirm if issucd in thc forrl
connocling thom to thc AI thc understanding is Corrcct. of corrigcndum
1'lowcrccl analytics plalforrn.