GKMC 07 2023 0237
GKMC 07 2023 0237
[Link]
Fear of
Cryptocurrency investment missing out
behaviour of young Indians:
mediating role of fear of missing out
Devkant Kala 2047
School of Business, UPES, Dehradun, India
Received 16 July 2023
Dhani Shanker Chaubey Revised 6 September 2023
Accepted 10 October 2023
Department of Management, Uttaranchal University, Dehradun, India, and
Ahmad Samed Al-Adwan
Department of Business Technology, Al-Ahliyya Amman University, Amman,
Jordan and Hourani Center for Applied Scientific Research, Al-Ahliyya Amman
University, Amman, Jordan
Abstract
Purpose – This study aims to investigate how fear of missing out (FOMO) mediates the relationship
between cryptocurrency adoption intention and investment behavior among young Indians, using the
extended unified theory of acceptance and use of technology.
Design/methodology/approach – The data were collected by using survey items on cryptocurrency
adoption intention, investment behavior and FOMO derived from existing literature on information systems
and cryptocurrencies. A total of 384 Indian participants completed an online questionnaire. The collected data
was analyzed using PLS-SEM.
Findings – The findings indicate that facilitating conditions, social influence, effort expectancy and price
value play important roles in cryptocurrency adoption. All hypothesized paths were significant, except for
perceived risk. Furthermore, the study highlights that FOMO acts as a mediator between adoption intention
and investment behavior.
Originality/value – This study makes a valuable addition to the literature by empirically exploring the
influence of FOMO on the adoption of cryptocurrencies for investment purposes. The results provide valuable
insights to crypto developers and exchanges regarding the diffusion of adoption in emerging markets. In
addition, policymakers can gain meaningful insights into the influence of government regulations and FOMO
on impulsive cryptocurrency behavior.
Keywords Cryptocurrency, Adoption intention, Investment behavior, Fear of missing out (FOMO),
India
Paper type Research paper
Introduction
Cryptocurrency has emerged as a significant digital currency that meets consumer
demands for flexible, simple and efficient payment methods (Salcedo and Gupta,
2021). The rapid growth of cryptocurrencies, considered cutting-edge Fintech
technology, has disrupted financial systems and transformed the functioning of the
global economy (Liu et al., 2022; Albayati et al., 2020; Dabbous et al., 2022). However, Global Knowledge, Memory and
Communication
the responses to cryptocurrencies are diverse, ranging from admiration for their Vol. 74 No. 5/6, 2025
pp. 2047-2068
innovation to concerns about security issues (Huang, 2019; Mendoza-Tello et al., © Emerald Publishing Limited
2514-9342
2019). As of February 2023, [Link] recorded a total of 22,657 DOI 10.1108/GKMC-07-2023-0237
Conducting study of this nature is appropriate in India, considering its demographic and
socioeconomic advantages as the world’s fifth-largest economy.
This study makes a valuable contribution by examining cryptocurrency adoption among
Indians and shedding light on the significant role FOMO plays in shaping their investment
behavior toward cryptocurrencies. The findings of this research will assist cryptocurrency
industry players in formulating effective promotional strategies targeted specifically at the
Earlier research has highlighted that the absence of a comprehensive governing framework
has impeded widespread of adoption cryptocurrency (Shahzad et al., 2018; Dabbous et al.,
2022). Considering the disruptive nature of cryptocurrencies within the existing financial
system, it becomes crucial to examine how RFs impact consumer adoption and investment
behavior in the cryptocurrency domain. Based on established theories and prior research, we
summarize the relevant literature and formulate hypotheses in the following section (as
depicted in Figure 1).
Furthermore, as cryptocurrencies are not primarily used for transactional purposes,
the construct of “performance expectancy” has been excluded from this research.
Cryptocurrencies use complex algorithms and blockchain technology for security,
transparency and immutability. Factors like transaction speed, scalability, security and
energy efficiency affect cryptocurrency performance. These technical factors may not align
with the traditional concept of “performance expectancy” in terms of user satisfaction and
perceived usefulness.
Perceived
H6
Risk
Regulatory
Figure 1. Framework
Conceptual
framework
Source: Figure by authors
Effort expectancy
It is the extent to which an individual perceives that using a new technology will be
effortless. Prior research has consistently demonstrated that EE has a positive impact on
individuals’ willingness to embrace new technologies or innovations (Alalwan et al., 2017).
Several studies (Albayati et al., 2020; Palos-Sanchez et al., 2021; Schaupp et al., 2022) have
revealed a robust and positive correlation between effort expectancy (EE) and the attitude
toward using cryptocurrencies. In addition, studies has shown that EE positively influences
the intention to invest in cryptocurrencies (Shahzad et al., 2018; Arias-Oliva et al., 2019;
Ji-Xi et al., 2021). These findings suggest that Indians are more inclined to embrace
cryptocurrencies if the investment process and understanding involved are relatively
effortless. Therefore, the following hypothesis was formulated:
H1. There is a significant and positive relationship between effort expectancy and
cryptocurrency adoption.
Social influence
Social influence (SI) refers to the extent to which an individual’s behavior is influenced by
their social networks, including friends, colleagues and family members. The suggestions
and validation from these social networks have been found to enhance individual confidence
and increase behavioral intent toward new products (Meet et al., 2022). Hence, the validation
from social groups can mitigate PRs and uncertainties linked to a product or technology.
Prior research (Shahzad et al., 2018; Albayati et al., 2020; Gupta et al., 2021; Kim, 2021;
Facilitating conditions
It refers to the technological and organizational infrastructure that can either enable or
hinder the acceptance of a technology (Venkatesh et al., 2003). Existing literature indicates
that facilitating conditions (FC) have a positive impact on the usage of various FinTech
services across the globe. Within the context of cryptocurrencies, these conditions have
emerged as a significant factor influencing aceptance behavior (Ayedh et al., 2021; Ji-Xi
et al., 2021; Kala and Chaubey, 2023a). India possesses a well-established technical
infrastructure that offers affordable and fast internet connectivity, mobile app-based
crypto-exchange platforms and efficient facilities. These resources effectively enable
individuals to invest in this emerging digital currency. Thus, the following hypothesis was
formulated:
H3. There is a significant and positive relationship between social influence and
cryptocurrency adoption.
Price value
Price value (PV) indicates the perceived value of a cryptocurrency in terms of its price,
market capitalization and potential for price appreciation or depreciation. Researchers have
confirmed that network effects, market sentiment and media attention can have a significant
impact on its price. Despite their notable volatility, cryptocurrencies attract many
individuals as investable assets because of their significant value appreciation and the
potential for lucrative returns (Ji et al., 2019; Anamika et al., 2023; García-Monleon et al.,
2023). Studies conducted by Abbasi et al. (2021) and Yeong et al. (2022) have identified PV as
a major driver for cryptocurrency usage. Individuals perceive cyrpto as an asset with
potential returns similar to gold (Jareño et al., 2021). In periods of economic adversity,
individuals often allocate greater investments toward higher-return opportunities,
regardless of the associated risks (Conlon and McGee, 2020; Jareño et al., 2021). However, a
recent study by Veerasingam and Teoh (2023) found that the perceived benefit (high
returns) of cryptocurrency has the opposite effect of discouraging potential investors rather
than enticing them. Moreover, individuals turned to cryptocurrency investments during the
COVID-19 pandemic as a means to secure their financial status (Jareño et al., 2021). When
people perceive a cryptocurrency to have high value and potential for price appreciation,
they are more inclined to invest in it. Thus, our hypothesis stated that:
H4. There is a significant and positive relationship between price value and
cryptocurrency adoption.
H5. There is a significant and negative relationship between perceived risk and
cryptocurrency adoption.
Regulatory framework
RF indicates the set of statutory guidelines established by the government to oversee and
safeguard that organizations and consumers uphold their obligations and avoid any
violations (Dabbous et al., 2022). The presence of a robust RF has a significant influence on
individuals’ trust in new system, consequently reducing PR (Salcedo and Gupta, 2021).
Regulatory authorities in various countries have issued warnings regarding the risks
associated with cryptocurrencies. Given the level of financial knowledge and the potential
risks, Zhao and Zhang (2021) recognize the need for strengthened RFs. Shahzad et al. (2018)
and Arli et al. (2020) proposed that governments and financial entities must establish
regulations to enhance awareness and trust among consumers, thereby fostering
cryptocurrency adoption. However, Dabbous et al. (2022) cautioned that when trust in the
government is lacking, RFs will only amplify users’ perception of risk associated with
cryptocurrency. Based on these considerations, this study assumes that after the initial
adoption of cryptocurrencies, an adequate RF becomes crucial in encouraging adoption
among the early majority of customers. Given the substantial efforts of the Indian
Government to regulate cryptocurrencies and promote digital and financial innovations, it
becomes interesting to examine the impact of these efforts on Indians’ cryptocurrency
adoption behavior. Hence, we hypothesized that:
H6. There is a significant and positive relationship between regulatory framework and
cryptocurrency adoption.
Research methodology
Data were gathered from Indian participants through an online questionnaire. The first part of
the questionnaire aimed to assess participants’ knowledge of cryptocurrencies. The next part
consisted of study constructs and their corresponding variables. The drivers of cryptocurrency
adoption were sourced from relevant prior research, including studies by Venkatesh et al.
(2003, 2012), Arias-Oliva et al. (2019), Huang (2019), Mendoza-Tello et al. (2019), Albayati et al.
(2020), Gil-Cordero et al. (2020), Gupta et al. (2021) and Kala and Chaubey (2023b). Five items
adopted from Przybylski et al. (2013) were used to measure “Fear of Missing Out (FOMO)”
construct. The adoption intention was measured using four items taken from Shahzad et al.
(2018) and Kala and Chaubey (2023a). The scale Al-Azizah and Mulyono (2020) was used to
Descriptive statistics
Among the constructs, “Fear of missing out” exhibited the highest mean score of 4.42,
indicating a relatively strong level of agreement among respondents. “Social influence” and
“Facilitating Conditions” followed closely with means of 4.31 and 4.23, respectively.
“Regulatory framework” received the lowest mean score of 3.87 (Table 2).
Measurement model
Cronbach’s alpha, composite reliability (CR) and convergent validity were examined to
measure the reliability and validity of the model (Hair et al., 2017). The values of Cronbach’s
alpha ranged from 0.728 to 0.865, indicating satisfactory internal consistency. CR,
considered a more accurate reliability measure, surpassed the recommended threshold of
0.70 for all constructs (Hair et al., 2017). Convergent validity was established through the
AVE, which ranged from 0.506 to 0.715. These AVE values indicated that the items within
each construct were suitably correlated with one another. Furthermore, all factor loadings
exceeded the threshold of 0.5. All of these data points established the convergent validity
(Hair et al., 2017). To evaluate the model’s discriminant validity, the heterotrait-monotrait
(HTMT) ratio matrix was used. A value below 1 indicates the establishment of discriminant
validity (Henseler et al., 2015). In this study, all HTMT values were found to be below the
Demographics F %
Age
Less than 20 89 23.18
21–30 163 42.45
31–40 132 34.38
Gender
Male 275 71.61
Female 109 28.39
Education
Graduate 75 19.53
Postgraduate 136 35.42
Professionals 173 45.05
Monthly income (in Indian Rupee)
Up to 50,000 71 18.49
50,001–75,000 98 25.52
75,001–100,000 121 31.51
Above 100,000 94 24.48 Table 1.
Profile of
Source: Table by authors participants
Constructs EE RF FC PV PR SI AI IB
Effort expectancy
Regulatory framework 0.069
Facilitating conditions 0.043 0.130
Price value 0.075 0.199 0.820
Perceived risk 0.853 0.096 0.056 0.083
Social influence 0.106 0.179 0.624 0.807 0.085
Adoption intention 0.956 0.614 0.944 0.918 0.899 0.756
Investment behaviour 0.099 0.143 0.939 0.919 0.119 0.967 0.937
Table 3.
Fear of missing out 0.118 0.121 0.818 0.819 0.107 0.897 0.934 0.939 Heterotrait-monotrait
ratio (HTMT) –
Source: Table by authors matrix
Constructs EE RF FC PV PR SI AI IB FOMO
Mediation analysis
In this study, the researchers examined examine the moderating effect of FOMO on
cryptocurrency adoption intention and investment behavior. Smart PLS bootstrapping was
conducted to assess the direct and indirect effects. In the first step of the mediation analysis,
the researchers found the significant direct effect of cryptocurrency adoption intention on
investment behavior (b ¼ 0.445, p ¼ 0.000). In the second step, the researchers examined the
effect of the mediating variable (FOMO). The results showed a significant relationship (b ¼
0.534, p ¼ 0.000), indicating that FOMO plays a mediating role in this relationship (Table 5).
It is found that the inclusion of FOMO decreases the variance from 0.0010 to 0.0008 and thus
increases the relationship between adoption intention and investment behavior. This
indicates the mediating role of FOMO and supporting H9.
Discussion
This study analyzed the factors driving the adoption of cryptocurrencies, the influence of
adoption intention on investment behavior and the mediating role of FOMO. The research
model was based on the UTAUT framework and expanded to include PV, PR and FOMO.
The findings indicate that FC play a crucial role in cryptocurrency investment. The
availability of essential resources such as smartphones and internet access, user-friendly
crypto-investment mobile applications and extensive information on cryptocurrency
investments are key factors contributing to this behavior among Indians. These results
align with previous studies conducted by Arias-Oliva et al. (2019), Ayedh et al. (2021) and
Ji-Xi et al. (2021). The adoption of cryptocurrencies is also influenced by social factors.
2059
Figure 2.
Path coefficient
The approval, recommendations and support from social groups, along with a feeling of
personal achievement derived from crypto-investment, all contribute to Indian’s decision to
adopt cryptocurrency. Given that the Indian crypto-market is still in its initial stages,
researchers believe that the role of social groups is really important. These findings align
with previous studies conducted by Albayati et al. (2020), Gupta et al. (2021), Kim (2021) and
Schaupp et al. (2022). Conversely, it contradicts the results of previous studies (Ji-Xi et al.,
2021; Ayedh et al., 2021; Mazambani and Mutambara, 2020). These studies argued that
people prefer to keep their financial matters confidential and do not rely on others for
decision-making.
It is noteworthy that the study found a significant influence of the RF on Indians’
intention to adopt cryptocurrencies. Initiatives such as the digital India campaign, the
promotion of tech-based startups, particularly those related to blockchain technology, and
the announcement of tax on crypto-income in the Union Budget of 2022 have acted as
catalysts, capturing the attention of individuals toward this financial innovation. Many
industry experts and investors view the announcement of tax as a step toward the
recognition of crypto-assets by the government. Furthermore, several governments have
expressed their commitment to fostering a favorable regulatory environment. These global
reports, combined with the careful adoption strategies implemented by various governments
and the development of well-regulated cryptocurrency ecosystems, have encouraged Indians
to embrace cryptocurrencies, creating a conducive environment for innovation.
Theoretical implications
2061
This paper makes significant contributions. First, it adds to the growing body of knowledge
on cryptocurrencies, highlighting the strong attraction of young Indian consumers to this
digital asset. By addressing this knowledge gap, the study enriches the existing literature on
cryptocurrency by incorporating technology adoption framework with extra constructs.
Second, it contributes by incorporating the RF as a factor influencing consumers’ adoption
intentions and investment behavior in cryptocurrencies. Finally, this study adds to the
existing literature by incorporating “FOMO” into the model. It demonstrates how FOMO
serves as a mediator between cryptocurrency adoption intention and investment behavior.
Overall, these contributions enhance our understanding of cryptocurrency adoption and
investment behavior, shedding light on the role of technology, regulations and psychological
factors such as FOMO in shaping individuals’ decisions and actions in the cryptocurrency
market.
Practical implications
The findings of this study hold significant implications for various stakeholders. Among the
key insights, FC emerge as a crucial driver of cryptocurrency adoption. It is vital to
emphasize that individuals must perceive the availability of resources, facilities and
guidance necessary for using cryptocurrencies. Therefore, crypto-platforms should
highlight the support, essential resources and favorable conditions they offer to facilitate
seamless and convenient investment, particularly targeting young potential investors.
Furthermore, SI plays a substantial role in driving cryptocurrency adoption. To encourage
Indian investment in cryptocurrencies, it is advisable for crypto-players to develop
strategies that emphasize the simplicity of investing in digital currencies. These strategies
should also leverage SI to attract potential investors. Cryptocurrency enthusiasts can play
an active role by informing others about the advantages of cryptocurrencies compared to
traditional methods. They can then disseminate this information among their social
connections, such as family and friends, creating a desire to adopt cryptocurrencies.
The findings indicate that higher chances of technology adoption and usage are observed
when consumers perceive it as user-friendly and experience positive outcomes. In the
context of cryptocurrencies, it is crucial for crypto-players to emphasize the ease of investing
in crypto and the potential for profitable returns. To foster greater adoption rates, crypto-
players should prioritize making cryptocurrencies accessible and user-friendly for a wider
audience. This can be accomplished through the implementation of user-friendly interfaces,
providing clear instructions and guides, and simplifying the process of investing in
cryptocurrencies. Furthermore, it is crucial to emphasize cryptocurrency as a status symbol
to appeal to the younger, lifestyle-focused and affluent users. The prime target audience for
crypto investment consists of digitally native young investors, and thus, the value and
potential returns should be emphasized to encourage them to invest in cryptocurrencies. For
market expansion, they should elucidate cryptocurrency-related concepts through celebrity
endorsements, how-to videos, financial education programs and discussions on security
issues. The finding concerning the RF is captivating, as it suggests that government
Conclusion
The cryptocurrency market has witnessed exponential growth, attracting a large number of
investors and generating significant interest within the community. Understanding the
factors that drive cryptocurrency adoption is of utmost importance in this context. In this
study, we used the UTAUT model, incorporating additional constructs such as PV, PR and
FOMO, to investigate cryptocurrency adoption intention and investment behavior among
Indian individuals. The findings of this study provide strong evidence that FC, SI, PV and
EE significantly influence cryptocurrency adoption. Moreover, the results confirm the
significant role of FOMO in enhancing the relationship between adoption intention and
investment behavior. These findings contribute to the existing literature on Fintech, digital
money and cryptocurrencies, offering valuable insights into the factors influencing crypto
adoption, investment behavior and the impact of FOMO. By shedding light on the dynamics
of cryptocurrency adoption and the role of FOMO, this study contributes to the
advancement of knowledge in the field of cryptocurrencies and digital finance.
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Further reading
Qualtrics (2023), available at: [Link]/au/experience-management/research/determine-
sample-size/
Effort My interaction with cryptocurrency is clear and understandable Venkatesh et al. (2003),
expectancy I found it easy to learn how to interact with cryptocurrencies Mendoza-Tello et al.
I find buying or selling cryptocurrency easy (2019) 2067
Easy exchange of cryptocurrency with any currencies makes me
comfortable to invest in cryptocurrency
Facilitating I have access to reliable information about how to use Gupta et al. (2021);
conditions cryptocurrencies Kala and Chaubey,
I have access to reliable and convenient platforms for buying (2023b)
and selling cryptocurrencies
I have the necessary technology and internet connectivity to use
cryptocurrencies effectively
I have access to customer support or assistance for
cryptocurrency-related issues
Social People who influence my decision feels that I should invest in Venkatesh et al. (2003);
influence cryptocurrency Kala and Chaubey,
People whose opinions I appreciate advise me to invest in (2023b)
cryptocurrency
People who influence my behavior share the positive aspect of
cryptocurrency
My family and friends motivate me to use cryptocurrency as an
investment option
Price value At the current price, cryptocurrency provides a good value Venkatesh et al. (2003),
I believe that investment in cryptocurrency will give me higher Huang (2019)
return than any other financial instrument
I believe that the value of cryptocurrency will shoot up in the
near future
Perceived I think that the use of cryptocurrencies puts my privacy at risk Arias-Oliva et al. (2019),
risk Using cryptocurrencies puts my financial activities at risk Gil-Cordero et al. (2020)
The value of cryptocurrencies is prone to market manipulation
and price volatility
Regulatory There is a proper information infrastructure and certified Albayati et al. (2020);
framework financial advisors available for crypto assets Kala and Chaubey,
A well-established regulatory framework encourages me to (2023a)
consider investing in cryptocurrency
Government acknowledgment of digital currency may impact
the valuation of cryptocurrency positively
The government will frame the buyer-oriented regulatory
architecture for cryptocurrency
Adoption I intend to invest in cryptocurrencies in the near future Shahzad et al. (2018);
intention I believe cryptocurrencies have the potential for significant Kala and Chaubey,
financial gains (2023a)
I am actively researching and educating myself about
cryptocurrencies
I see cryptocurrencies as a viable alternative to traditional
financial systems Table A1.
(continued) Measurement items
Corresponding author
Ahmad Samed Al-Adwan can be contacted at: [Link]@[Link]
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