Table of content page

, Abstract...............................................................

Acknawledgment................................................

Acronymy..............................................................

CHAPTER ONE........................................................1

1 INTRODUCTION...................................................

1.1 Background of the organization.............................. 1

1.1.1 Description of the organization establishment......................

1.2 1.2 Cardinal issues (mission, vision and objective)

1.2.1. Vision................................................................................................

1.2.2. Mission........................................................................................

1.2.3. Values:....

1.2.4 Objectives.

1.2.5 Corporative governance........................

1.2.6 Employees information

1.2.8 The structures of cooperative bank of oromia

1.5) SWOT ANALYSIS OF THE ORGANIZATION.

1.5.2) weakness.............................................................................

1.5.3) Opportunities....

1.5.4) Treats...

CHAPTER TWO

2.1 Major duties and responsibilities...

2.2 Background of Foreign Transaction. ..6

2.2.1 Objectives and responsibilities as well as activities of Foreign Transaction.. 6

2.2.3Responsibility. 6

2.2.4Activities of foreign transaction.... 6

2.3 Activities and Major Responsibilities of Me as a member department, 7

2.4 Performance Evaluation of My Activities. 7

2.5 Problems encountered on the job and remedial measures. 7

2.6 Problems of division or department and suggested solutions.. 8

CHAPTER THREE. 9

3. Reflection. 9

3.1 Significance of Practical Attachment... 9

3.2 Major problems faced me during the attachment

CHAPTER FOUR...

4. Summary, conclusions and recommendation. 11 11

4.1
ACRONOMY

CBO Cooperative Bank of Oromia

SWOT Strength Weakness' Opportunity Treats

ATM Automatic teller machine

ECOLFL Ethiopian Citizen or Origin living in Foreign Land

First and most I would like to express my thanks to the loving, kindness and faithful almighty God, who
helps me everything at any corner to start and finish this practical attachment. Then I like to say thanks
Madda walabu University College of Business and Economics department of Economics for giving me a
chance of this practical attachment opportunity and also I would like to express my great thanks to my
advisor Mr. Umer who provide his advice and comment to me during my practical attachment. And also
I would like to give my great tanks to CBO b office workers particularly ato Usmail, Mohammed and Elsa
who give me information and advice during this practical attachment.
Abstract And of the The aim of this report is to explain about my internship experience at Cooperative
bank of Oromia. Babile Branch. also. the background CBO followed by role and responsibilities of mine in
that specific organization. Also I tried to explain the overall benefit gained from the internship
experience that arein terms of improving my practical skill,improving my team playing skill, improving
my leader ship skill. and entrepreneurship skill. Lastly, I discussed withconclusion and recommended the
problem that is really presented in the programand activities that must be taken to solve the problem.
1. Introduction

1.1. Background of the organization

1.1.1 Description of the organization establishment

Cooperative of Oromia Bank (S.C.) was registered commercially on October 29, 2004 in accordance with
article 304 of Commercial Code of Ethiopia. It wa established in line with proclamation no. 84/1994 with
authorizedcapital of Birr 300 million. I started operation on 8th march 2005, with paid upshare capital of
birr 112 million. The first and the only cooperativebank in Ethiopia is cooperative Bank Of Oromia. Form
ally stablishing project office in 2002. Obbo Haile Gabre Luberegarded as the founding father of
Cooperative Bank of Oromia.

1.2 Cardinal issues (mission, vision and objective) 1.2.1. Vision: To be The leading Private Bank in
Ethiopia by 2025 To be dynamic, well equipped, worldwide known and recognized center of excellence
in competence based training, research and consultancy services in business and related disciplines.
1.2.2. Mission: We root Our foundation in communities to Provide Banking Solution that create greater
customer experience with emphasis to cooperatives and Agro- Based Businesses through proper use of
Human resource and up-to-date technologies to maximize stakeholders value. 1.2.3. Values: * Integrity
Customer Satisfaction 2
#Learning

#Organization

#Team Work

#Cost consciousness

# Concern for community

1.2.4 Objectives

Protect the interest of the bank against any harmful cause, internal and external. Protect the employees
against unfair exploitation of labor and improper utilization of effort and skills. Support the members
during the time of financial distress and unlawful eviction or dismissal trom job. Promote the meet
customer satisfaction via employee's satisfaction. Raise awareness on right and duties of employees in
line with existing national laws, international labor conventions and human resource principles. Promote
to establish and enhance network communication with local and international unions and federations.
Create and promote partnership linkage with similar unions operating in the banking and insurance
industry and others.

1.2.5 Corporate Governance Our corporate governance reveals on how the Board has functioned and
the structures of governance. The Bank functions under a governance framework that enables the Board
to discharge its role of providing oversight and strategic counsel with its responsibility to ensure the Ban
k'scompliance with regulatory requirements and acceptable risk

1.2.6 Employees information CBO Babile branch has total employees of 13. Among them 9 are males
and 4 are females.

Branch manager.............. 1

Supporter.........................3

Security..............................6

Accountant.......................1
Cashier..... .........................1

Customer officer...............4

Auditor...............................1

1.2.7. The main service of the CBO CBO give the following service for its customers. Interest free banking
services Deposit Financing Guarantee Money transfer Foreign currency exchange Trade service
Investment loan Internet banking Mobile banking Saving interest Mobile top up Demand account micro
finance loan Foreign Remittance Card banking; ATM and Diaspora deposit account Current account
Savings account Fixed time account Ethiopian Citizen or Origin living in Foreign Land (ECOLFL) Savings
Account Diaspora consumer loans 4
Mortgage/home loan Automobile loan Personal loan 1.2.8 The structures of cooperative bank of oromia.
1. General body. The apex body of cooperative bank of oromia is the general body of
shareholders/owners of the bank who have the basic right to decide the objective, the existence and
operation of the bank. General assembly: The general assembly elected representatives, the boards of
directors to whom all the powers to run the bank are based upon. Board of directors: Boards of
directors hired the general managers of the bank iv Executive managers. They are who interested to
perform the function relating to policy matters. implementation and supervision. V Functional
departments: at head office levels and branches are in charges of the implementation of policy and
strategies of the bank. 1.4 The extent to which the organization is realizing its vision, mission and
performance of the organization To realize the vision, mission and objective of the organization all
departments should have to obey their responsibility which given to them identically. They should have
to take care on the activity given to them. All employers should have to be honesty to join their mission
and objectives. The department controllers as well as manager have to be control the daily activities of
every worker continuously. Additionally the organization should have to be: Deliver of efficient service
as per the standard set. Efficient and accurate handling of operational duties. Proper utilization of
resources Proper customer handling Timely reporting to the concerned organ Appropriate utilization of
human resource and material resources and the like are those realize the vision, mission and objective
of the organization. 5