CPOA IIBA Real Exam Questions
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CPOA Real Exam Questions Full version
IIBA CPOA real exam samples are available below.
1.Active listening is used to clarify what the customer is expressing by paying
attention and:
A. deferring feedback, providing constructive criticism and responding with
improvements.
B. paraphrasing feedback, deferring judgement and responding appropriately.
C. clarifying actions, deferring questions and providing appropriate
improvements.
D. correcting responses, providing judgement and questioning appropriately.
Answer: B
Explanation:
Active listening involves paraphrasing feedback, deferring judgment, and
responding appropriately to ensure the customer’s message is accurately
understood and acknowledged before forming conclusions or solutions.
2.A critical role of a product ownership analysis (POA) practitioner is to ensure
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that the product:
A. is free of any bugs.
B. is built as fast as possible.
C. delivers the right value through each iteration.
D. produces as much value as possible during the first release.
Answer: C
Explanation:
The POA practitioner’s critical role is to ensure the product delivers the right
value through each iteration, aligning development efforts with evolving customer
needs and business goals.
3.1.If there are similar questions about performance and security with the ready
state product backlog items (PBIs), the product ownership analysis (POA)
practitioner can utilize this information to:
A. refine performance and security related requirements so that the acceptance
criteria can be modified accordingly.
B. inform the delivery team and customers about these PBIs.
C. keep monitoring the items as the average age of stories has not been crossed
by these PBIs yet.
D. conduct extra sessions with the iteration manager to elaborate on the root
cause.
Answer: A
Explanation:
When similar performance and security issues appear in ready state PBIs, the
POA practitioner should refine related requirements so acceptance criteria are
updated accordingly. This ensures the PBIs address the concerns before
development, improving clarity and alignment with quality standards.
4.How does a product ownership analysis (POA) practitioner help a product
owner optimize the product development process?
A. Anticipate and accept changes
B. Deliver as many things that were originally planned as possible
C. Refuse all changes once the backlog is complete
D. Assess every change from a cost perspective
Answer: A
Explanation:
A POA practitioner helps optimize the product development process by
anticipating and accepting changes, enabling the team to adapt quickly to
evolving needs while maintaining focus on delivering value.
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5.Market assessment findings based on what is delivered, will have an impact on
the:
A. product scope and features.
B. role of a product ownership analysis (POA) practitioner.
C. user experience of the product.
D. delivery team structure.
Answer: A
Explanation:
Market assessment findings influence the product scope and features by
providing insights that guide adjustments to ensure the product remains
competitive and aligned with market needs.
6.Where are initiatives that deliver desired results identified?
A. Release plan
B. Product roadmap
C. Business strategy
D. Product vision
Answer: C
Explanation:
Initiatives that deliver desired results are identified in the business strategy, as it
defines the high-level direction and objectives that guide product planning and
development.
7.One activity that helps the product ownership analysis (POA) practitioner target
customers is:
A. modelling customer behaviour.
B. organizing customer information.
C. passive customer work shadowing.
D. the creation of customer stories.
Answer: A
Explanation:
Modeling customer behavior helps the POA practitioner understand patterns,
preferences, and needs, enabling targeted approaches that ensure the product
addresses the right customer segments effectively.
8.What is a recommended formal or informal approach for resource and outcome
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sharing across the enterprise called?
A. Working agreement
B. Inclusion map
C. Collaborative approach
D. Cultural agreement
Answer: C
Explanation:
A collaborative approach is a recommended method, whether formal or informal,
for sharing resources and outcomes across the enterprise to promote
transparency, alignment, and collective
success.
9.Which creative questioning technique is used to get deeper answers?
A. Module analysis
B. Rhetorical
C. Closed
D. 5 Why's
Answer: D
Explanation:
The 5 Why’s technique involves repeatedly asking “why” to drill down into the
root cause of an issue, enabling deeper understanding and more effective
problem-solving.
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