1. What is Workday, and why is it widely used?
Workday is a cloud-based enterprise resource planning (ERP) system specializing in
Human Capital Management (HCM), Financials, Payroll, and other HR-related
processes. It is widely used due to its user-friendly interface, strong security model,
and seamless integration capabilities.
2. What are the key responsibilities of a Workday Business Analyst?
A Workday BA gathers business requirements, configures Workday modules,
performs process design, optimizes workflows, tests new functionalities, ensures
compliance, and collaborates with stakeholders to enhance system efficiency.
3. What Workday modules have you worked with?
I have worked with Core HCM, Compensation, Benefits, Payroll, Talent &
Performance, Recruiting, Absence Management, and Workday Security
Administration, among others.
4. How do you gather requirements for a Workday implementation or
enhancement?
I conduct stakeholder interviews, workshops, and surveys, review existing
processes, document pain points, analyze business needs, and translate them into
Workday functional requirements.
Business Process Design & Configuration
5. What is a Business Process in Workday?
A Business Process (BP) in Workday is a sequence of steps that define how a
transaction, such as hiring or termination, is completed within the system. It
includes approvals, conditions, notifications, and security policies.
6. Can you explain the different types of Business Process steps in Workday?
Yes, Workday BP steps include Actions (e.g., Hire, Terminate), Approvals (e.g.,
Manager or HRBP approval), To-Dos (reminders for manual tasks), and Notifications
(e.g., alerting stakeholders of status changes).
7. How do you configure a Business Process in Workday?
By navigating to the Business Process framework, selecting the process to modify,
adding/modifying steps, defining conditions, setting approvals, configuring
notifications, and testing before deployment.
8. What is a condition rule in Workday Business Processes?
A condition rule determines whether a step in a Business Process should execute
based on specific criteria, such as job profile, employee type, or location.
9. How do you ensure a smooth transition when modifying an existing Business
Process?
By conducting impact analysis, testing in a sandbox environment, validating security
implications, and training users on any changes before deployment.
10. How do you handle Business Process exceptions in Workday?
By defining alternate approval paths, configuring delegation rules, and setting up
error notifications to ensure minimal disruptions.
Workday Security & Access Control
11. What is the difference between Domain Security and Business Process Security
in Workday?
Domain Security controls access to data, while Business Process Security governs
who can initiate, approve, or view specific workflows.
12. How do you troubleshoot security-related issues in Workday?
By reviewing security group assignments, checking domain and BP security policies,
running security audits, and using the Workday Security Diagnostics report.
13. What are Workday security groups, and how do they function?
Security groups define access levels in Workday and can be user-based, role-based,
or automatically assigned based on conditions.
Workday Reporting & Analytics
14. What types of reports have you created in Workday?
I have built Advanced, Matrix, Composite, and Dashboard reports to track
headcount, turnover, payroll trends, and workforce analytics.
15. What is a Calculated Field in Workday, and how is it used in reporting?
A Calculated Field is a custom data field used in reports to derive values
dynamically, such as concatenating names or calculating tenure.
16. Can you explain Workday Prism Analytics?
Workday Prism Analytics enables businesses to integrate external data sources,
perform deeper data analysis, and create complex dashboards beyond standard
reporting capabilities.
17. How do you optimize Workday reports for performance?
By using indexed fields, limiting dataset size, reducing calculated fields, and
optimizing security access to ensure fast report execution.
Workday Integrations & Data Management
18. What Workday integration tools have you worked with?
I have worked with EIBs, Workday Studio, PECI, and Web Services for integrations
with payroll providers, benefits vendors, and third-party systems.
19. What is the difference between EIB and Workday Studio?
EIB (Enterprise Interface Builder) is a simpler tool for inbound/outbound data
transfers, while Workday Studio is a more advanced integration tool for complex use
cases.
20. How do you troubleshoot integration failures in Workday?
By reviewing error logs, validating input data, checking security permissions, and
testing API endpoints in the Workday API Explorer.
21. How do you ensure data accuracy when performing mass uploads in Workday?
By using EIB templates, validating data before import, running audit reports, and
performing spot-checking in the system.
Workday Implementation & Testing
22. Describe your experience with Workday implementations.
I have worked on Workday implementations from requirement gathering,
configuration, data migration, testing, deployment, and post-go-live support.
23. What testing methodologies do you use in Workday projects?
I use unit testing, functional testing, regression testing, and user acceptance testing
(UAT) to validate system functionality.
24. How do you handle system upgrades and new Workday releases?
By reviewing release notes, testing in a preview environment, identifying potential
impacts, and training end users on new features.
Workday Talent & Performance, Compensation, and Payroll
25. How do you configure Compensation Plans in Workday?
By defining eligibility rules, setting up salary structures, configuring merit increase
guidelines, and integrating with payroll.
26. How do you set up a Workday Performance Review process?
By configuring review templates, defining workflows, assigning competencies,
setting goals, and enabling calibration sessions.
27. How does Workday Absence Management work?
It allows organizations to configure time-off policies, track leaves, manage accruals,
and integrate with payroll for absence deductions.
Workday Troubleshooting & Support
28. How do you handle end-user issues in Workday?
By analyzing tickets, reproducing issues, reviewing logs, providing training, and
escalating complex problems to Workday Support.
29. What steps do you take when a Workday process fails?
I check process history, review error messages, validate configurations, and test
resolutions in a lower environment before applying fixes.
30. How do you prioritize and manage multiple Workday projects?
By using Agile methodologies, setting clear priorities, aligning with business goals,
and ensuring stakeholders are informed of timelines.
Scenario-Based Questions
31. How would you approach a request to modify the employee termination
process?
I would gather requirements, assess security impacts, update the Business Process,
test in a sandbox, and deploy changes with proper documentation.
32. A payroll integration failed due to incorrect compensation data. How do you
troubleshoot?
I would review the integration log, check compensation configurations, validate
input data, and rerun the integration after fixing errors.
33. An executive requests a report on workforce turnover trends. How do you
proceed?
I would gather requirements, create an Advanced Report, use calculated fields for
tenure, and visualize data using Workday dashboards.
34. An HR user reports they cannot approve a hiring request. How do you resolve
this?
I would check security roles, review BP approvals, validate domain permissions, and
update security settings if needed.
35. How do you handle resistance to Workday system changes?
By communicating benefits, providing training, addressing concerns, and gathering
feedback to ensure smooth adoption.
