Nexi SmartPOS®
with printer
PAX A910
Operating Instructions
September 2023
Operating Instructions: Nexi SmartPOS® with printer PAX A910
Contents
1. Launch Application
2. Menu
3. Purchase (including Tip, Installments and DCC options)
4. MOTO Purchase (Mail - Telephone Order)
5. Transaction Cancellation (Void)
6. Refund
7. Pre-Authorization
8. Pre-Authorization Completion
9. Preview Open Batch
10. Close Batch
11. Preview Latest Closed Batch
12. Transaction Re-print
13. Short Transaction Guide – to be printed
2
Επιστροφή
Back to Table
1. Launch application στα
of Περιεχόμ
Contents
2 Get Started 3 Initiate a Purchase
1 Initial Menu
Transaction
Press “Pay” To start please press You will be automatically
“Get started”. redirected to the
purchase screen.
3
2. Menu
On the
top left of every screen,
click on the 3 dashes to
view the Menu.
4
3. Purchase [1/2]
* Installments and Tip Options are available to specific merchants upon request and are subject to approval.
1 Enter Amount 2 Tip* 3 Installments* 4 Card Reading
If the
customer
wishes to
pay with a
digital
wallet
(Apple Pay,
Google Pay,
Samsung
Pay), ask
them to
bring their
device
closer to the
POS.
Please enter the transaction If it is available for your company If it is available for your company Tap the card over the POS
amount and then click and if the customer requests it, and if the customer requests it, or insert it into the card
“Charge”. please press the tip amount or please enter the number of reader.
percentage. Alternatively, press installments . Alternatively enter
the option “No Tip”. continue
the number “0”. 5
3. Purchase [2/2]
** Dynamic Currency Conversion (DCC) is available to specific merchants upon request and is subject to approval.
Processing Completion &
5 Currency Selection ** 6 PIN 7 Payment 8 Receipt
If supported for your company and if If requested, hand the The payment Please press:
the customer’s card is in a currency POS to the customer to transaction is • Receipt to the customer’s email address
other than €, please hand the POS to enter their PIN. Then approved. • Preview on POS
the cardholder so that they can select press the green key. • Print. You can select the printing of
the currency of the transaction and customer or merchant receipt or both.
press “Continue”.
6
4. MOTO Purchase (Mail – Telephone Order)
MOTO is available upon request and is subject to approval.
Enter Processing Completion &
1 Menu
2 Select «Mail –
3 Enter
4 5 Payment 6 Receipt
Selection Telephone Order» Amount Card Details
Please select Press Please enter the Enter the card The payment Please press:
“Other Transactions”. “Mail-Telephone Order”. transaction amount number, expiration transaction is • Receipt to the
and then click date and 3digit approved. customer’s email
“Charge”. security code and address
• Preview on POS
press “Enter Card”.
• Print
7
5. Transaction Cancellation (Void)
Only for transactions in the current batch.
Menu Select Transaction Transaction Completion &
1 Selection 2 Transaction
3 Details
4 Cancellation 5 PIN 6 Receipt
Please select • Search the Press Tap the card over the If requested, hand Please press:
“Transactions List”. transaction you want “Cancel Transaction”. POS or insert it into the the POS to the • Receipt to the
to cancel. card reader. customer to enter customer’s email
• Press the symbol “>” If the customer wishes to pay their PIN. Then press address
to view its details and with a digital wallet, ask them the green key. • Preview on POS
to bring their device closer to • Print
cancel it.
the POS. 8
6. Refund
Select Processing Completion &
1
Menu
2 3 Enter
4 Refund 5 PIN 6 7 Receipt
Selection “Refund” Amount Refund
Please select Press Enter the amount Tap the card over If requested, The refund is Please press:
“Other Transactions”. “Refund”. to be refunded and the POS or insert it hand the POS to approved. • Receipt to the
then click “Charge”. into the card the customer to customer’s email
reader. enter their PIN. address
If installments and/or If the customer wishes Then press the • Preview on POS
DCC are supported, to pay with a digital green key. • Print
the relevant screens wallet, ask them to
will appear. bring their device closer
to the POS.
9
7. Pre-Authorization
This transaction is available to specific merchant categories (hotels, travel agencies, car rentals etc).
Menu Select Enter Processing Completion &
1 Selection 2 “Pre-Auth” 3 4 Pre-Auth 5 PIN 6 Pre-Auth
7 Receipt
Amount
Please select Press Enter the Tap the card over If requested, hand The transaction is Please press:
“Other Transactions”. “Pre-Auth Pre-Auth amount the POS or insert it the POS to the approved. • Receipt to the
Transactions”. and then click into the card reader. customer to enter customer’s email
On the next “Charge”. If the customer wishes to their PIN. Then address
screen press use a digital wallet, ask press the green • Preview on POS
“Pre-Auth”. them to bring their key. • Print
device closer to the POS.
10
8. Pre-Authorization Completion
Menu Select Select Pre-Auth Completion &
1 Selection
2 “Pre-Auth”
3 Transaction
4 Completion 5 PIN
6 Receipt
Please select Press • Select the Tap the card over If requested, hand Please press:
“Other Transactions”. “Pre-Auth transaction you want the POS or insert it the POS to the • Receipt to the
Transactions”. from the list into the card reader. customer to enter customer’s email
On the next screen, • Click on > to view the their PIN. Then press address
If the customer wishes to • Preview on POS
press “Transaction Details” the green key.
use a digital wallet, ask
“Pre-Auth • Print
and proceed with the them to bring their
Completion”. completion. device closer to the POS.
11
9. Preview Open Batch
Menu
1 2 Select 3 Preview Open Batch 4 Print
Selection “Preview Open Batch”
Please select Press The open batch appears on Select “Summary” or
“Batch”. “Preview Open Batch”. screen. You may press “Detailed” Receipt and
“Print” to print it. press “OK”.
12
10. Close Batch
It is recommended to run daily, if transactions are made.
Menu Select Select Successful
1 Selection 2 “Close Batch”
3 Type of Receipt 4 Batch Close
Select “Batch”. Press “Close Batch”. Select “Summary” or Press “OK”.
“Detailed” Receipt and The batch is closed.
press “OK”.
13
11. Preview Latest Closed Batch
1 Menu Selection Select “Preview Preview Latest
2 Latest Closed Batch” 3 Closed Batch 4 Printing
42
Please select Select “Summary” or
Press The latest closed batch appears
“Batch”. “Detailed” Receipt and
“Preview Latest Closed Batch”. on screen. You may press
“Print” in order to print it. press “OK”.
14
12. Transaction Re-Print
Menu
1 Selection 2 Select Transaction 3 Select “Print” 4 Print
Please select Select the transaction you want to Press “Print”. Select the type of receipt
“Transactions List”. re-print. you want to be printed
(merchant, customer, both).
15
Short Transaction Guide - Nexi SmartPOS® with printer PAX Α910 [1/2]
TRANSACTION TYPE TRANSACTION FLOW
ENTER THE
PURCHASE 1 SELECT “PAY” 2 AMOUNT AND 3 CARD READING 4 ENTER PIN 5 COMPLETION & RECEIPT (VIA EMAIL, VIEW ON
FROM THE MENU (CONTACTLESS / CHIP & (IF REQUESTED) SCREEN, PRINT)
PRESS “CHARGE” PIN/ MAGNETIC)
PURCHASE WITH 3 ENTER NUMBER OF 4 CARD READING 5 ENTER PIN
1 SELECT “PAY” 2 ENTER THE 6 COMPLETION & RECEIPT (VIA
INSTALLMENTS FROM THE MENU AMOUNT AND INSTALLMENTS OR “0” (CONTACTLESS / CHIP (IF REQUESTED) EMAIL, VIEW ON SCREEN, PRINT)
UPON AVAILABILITY PRESS “CHARGE” & PIN/ MAGNETIC)
PURCHASE WITH 1 SELECT “PAY” 2 ENTER THE 3 ENTER TIP AMOUNT (FROM 4 CARD READING 5 ENTER PIN 6 COMPLETION & RECEIPT (VIA
FROM THE MENU” AMOUNT AND SELECTION) OR “NO TIP” (CONTACTLESS / CHIP (IF REQUESTED) EMAIL, VIEW ON SCREEN, PRINT)
TIP
PRESS “CHARGE” OPTION & PIN/ MAGNETIC)
UPON AVAILABILITY
VOID 1 SELECT 2 SELECT THE TRANSACTION YOU WANT 3 PRESS 4 CARD READING 5 ENTER PIN 6 COMPLETION & RECEIPT (VIA
“TRANSACTION LIST” TO CANCEL . PRESS THE SYMBOL” >” “CANCEL (CONTACTLESS / CHIP (IF REQUESTED) EMAIL, VIEW ON SCREEN, PRINT)
ONLY FOR TRANSACTIONS
IN THE CURRENT BATCH FROM THE MENU TO VIEW THE TRANSACTION DETAILS TRANSACTION” & PIN/ MAGNETIC)
AND CANCEL IT.
1 SELECT “OTHER 2 PRESS 3 ENTER REFUND AMOUNT 4 CARD READING 5 ENTER PIN 6 COMPLETION & RECEIPT (VIA
REFUND (CONTACTLESS / CHIP & EMAIL, VIEW ON SCREEN, PRINT)
TRANSACTIONS” “REFUND” IF SUPPORTED INSTALLMENTS AND/OR DCC (IF REQUESTED)
FROM THE MENU THE RELEVANT MENU WILL FOLLOW. PIN/ MAGNETIC)
CLOSE BATCH 1 SELECT “BATCH” 2 PRESS 3 PRESS “SUMMARY” OR 4 CLOSE BATCH IS COMPLETED AND
IT IS RECOMMENDED TO FROM THE “CLOSE BATCH” “DETAILED” RECEIPT AND RECEIPT IS PRINTED (SUMMARY OR
RUN DAILY, IF MENU PRESS “OK”. DETAILED AS SELECTED IN STEP 3).
TRANSACTIONS ARE MADE
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Short Transaction Guide - Nexi SmartPOS® with printer PAX Α910 [2/2]
TRANSACTION TYPE TRANSACTION FLOW
ENTER
MOTO PURCHASE 1 SELECT “OTHER 2 PRESS “MAIL – 3 4 ENTER THE CARD DETAILS (NUMBER, COMPLETION & RECEIPT (VIA
5 EMAIL, VIEW ON SCREEN, PRINT)
(Mail - Telephone Order) TRANSACTIONS” TELEPHONE AMOUNT EXPIRATION DATE, CVC/CVV)
UPON AVAILABILITY FROM THE MENU ORDER”
DCC PURCHASE 1 SELECT “PAY” 2 ENTER 3 CARD READING 4 HAND THE POS TO THE CUSTOMER TO 5 ENTER PIN 6 COMPLETION & RECEIPT (VIA
(Currency Conversion) FROM THE MENU AMOUNT (CONTACTLESS / SELECT CURRENCY. CURRENCY (IF REQUESTED) EMAIL, VIEW ON SCREEN, PRINT)
UPON AVAILABILITY CHIP & PIN/ CONVERSION AMOUNT AND FEE ARE
MAGNETIC) DISPLAYED
PRE-AUTHORIZATION 1
SELECT “OTHER 2 PRESS 3 PRESS 4 ENTER AMOUNT 5 CARD READING 6 ENTER PIN 7 COMPLETION & RECEIPT (VIA
TRANSACTIONS” “PRE-AUTH “PRE-AUTH” AND PRESS (CONTACTLESS / (IF REQUESTED) EMAIL, VIEW ON SCREEN, PRINT)
UPON AVAILABILITY
FROM THE MENU TRANSACTIONS” “CHARGE” CHIP & PIN/ MAGNETIC)
PRE-AUTHORIZATION 1 SELECT “OTHER 2 PRESS 3 PRESS 4 SELECT THE 5 CARD READING 6 ENTER PIN 7 COMPLETION & RECEIPT (VIA
COMPLETION TRANSACTIONS” “PRE-AUTH ”PRE-AUTH PRE-AUTHORIZED (CONTACTLESS / (IF REQUESTED) EMAIL, VIEW ON SCREEN,
FOR PRE-AUTHORIZED FROM THE MENU TRANSACTIONS” COMPLETION” TRANSACTION TO CHIP & PIN/ PRINT)
TRANSACTIONS ONLY COMPLETE MAGNETIC)
PREVIEW
1
SELECT “BATCH” 2 PRESS 3 PREVIEW THE OPEN 4 OPTIONALLY, 5 PRESS “SUMMARY” 6 PRINT THE CURRENT OPEN
OPEN BATCH FROM THE “PREVIEW BATCH ON THE POS PRESS “PRINT” OR “DETAILED” BATCH
MENU OPEN BATCH” SCREEN RECEIPT AND PRESS “OK”.
PREVIEW LATEST 1 SELECT “BATCH” 2 PRESS 3 PREVIEW THE LATEST 4 OPTIONALLY, 5 PRESS “SUMMARY” OR 6 PRINT THE LATEST CLOSED
CLOSED BATCH FROM THE MENU. “PREVIEW LATEST CLOSED BATCH ON THE PRESS “PRINT” “DETAILED” RECEIPT AND BATCH
CLOSED BATCH” POS SCREEN PRESS “OK”.
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