UDOH ISAAC JACOB
Iwo road, Oyo State
Phone:08102475026 / Email:
[email protected]PROFESSIONAL SUMMARY
Resourceful and quick thinking to develop a career and professionalism in an organization that
provides opportunity for creativity, growth, team spirit and innovation of new skills in order to
achieve the goals and objectives of the organization. As a goal driven individual, I am ready to
push myself both professionally and personally to reach excellence in any establishment I find
myself with utmost consciousness to organizational goals and core values, by applying strong
leadership skills and to obtain a position in an environment that provides opportunities for
employee growth and advancement.
CORE COMPETENCIES
Inventory Control * Problem-solving skills *Human Resource Management
Communication skills *Writing skills *Planning/Organizing
Stock Management
SKILLS HIGHLIGHT
Critical Thinking: Uses logic and reasoning to identify solutions and creatively solve problems.
Multi-tasking: Juggles multiple tasks and responsibilities while remaining composed and
meeting deadlines.
Soft skills: Possesses emotional intelligence, administrative, analytical, numeracy, and problem-
solving skills.
Communication: Possesses strong written and oral communication skills.
Technical skills: Proficiency in Microsoft Office (Word, Excel, Powerpoint).
Customer-Relationship: Ability to attract customers through persuasion and engagement for
business success.
WORK EXPERIENCE
INTERLOG-ACCOUNT MANAGEMENT OFFICER 2024
Determine client expectation.
Resolving client issues and concerns.
Nurturing customer loyalty and expanding value.
Customer communication.
CASHBUS-TELESALES 2022
Meet sales goals.
Track and document calls and sales.
Update client records.
Matching or exceeding daily sales targets.
INVENTORY OFFICER-PAXO HEALTH AND BEAUTY 2020
Process and coordinate incoming and outgoing shipments.
Manage the level of stock.
Tracking current production levels and recording purchases and products.
Tracking and managing the quantity, value, and location of each item.
Ordering and tracking stock as it arrives.
CUSTOMER SERVICE OFFICER -FIRST CITY MONUMENT BANK [FCMB] 2019
Receive client complaints, offer products and services, process requests, and provide various
forms of assistance.
Responded to email and other correspondence to facilitate communication and enhance
business processes.
Identifying customer needs and helping customers use specific features.
Escalate unresolved issues to relevant internal teams.
Act as the face of the company and directly work with customers to answer their questions or
provide additional support where needed.
INVENTORY OFFICER-BEST CHOICE 2018
Process and coordinate incoming and outgoing shipments.
Manage the level of stock.
Tracking current production levels and recording purchases and products.
Tracking and managing the quantity, value, and location of each item.
Ordering and tracking stock as it arrives.
EDUCATION
HND: Business Administration: Kwara state polytechnic,Ilorin, kwara state. 2022
OND: Business Administration: Kwara state polytechnic,Ilorin, kwara state. 2018
PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS
Human Resource and Strategy management 2023
Integrated Project, Risk and management, Ibadan, Oyo state.
Customer Relation Management 2023
Integrated Project, Risk and management, Ibadan, Oyo state.
REFERENCE
Available on request